Service and time it took to get my order were phenomenal! Carmel Ribbon Crunch is my go to and they did an amazing job in making it delicious! read more

Food is nasty. Drinks are made disgusting even though you waited over 20 minutes. Baristas stand around. Cafe customers are treated second rate to drive through. Consistently a bad experience. I've gone multiple times and had the same crummy experience. Lack of service and respect for people's time. read more

Flies, flies, slow service and FLIES... If you go through the drive thru all the time (like I do), you would have no idea how many flies there are!! There are so many flies on the ceiling, tables, in the food case, and sitting on the to-go orders. There were patrons trying to enjoy their coffee and, little did they know, there were flies crawling on their backs. If you don't believe it, go in and see for yourself. So disappointing. So gross. I tried to capture some pictures, but it's hard to really show the extent of the issue. Hopefully someone with some power will see this post and instead of attacking or being offended will FIX the issue. read more

Starbucks - More and more flies - Coffee & Tea Near Me - Wichita, Kansas

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I don't hit up Starbucks often, but when I do, it's generally this location. The baristas are always friendly and personable. Speedy service as well. read more

I love Starbucks! I'm usually the first customer at the Central and Rock Road location every morning! Occasionally visiting the 39th and Rock as well as the Central and Hillside locations! All three locations are excellent to visit! I had my first Starbucks in 1984 at the original location in Seattle! Since Starbucks had not ventured to the Midwest, I often purchased a couple of my favorite Venti dark roast in airports for my fix after returning to Wichita! On my next business trip to Seattle, I strongly encouraged the manager of original location to consider opening locations in the Midwest! With that being said, you're welcome all of you Starbucks lovers!. If of you have never had Starbucks, I encourage you to try it at least once!! Better yet grab a seat and enjoy your treat inside! The Barista's are very inviting as well as friendly! You will not regret it! read more

You have to be a snob to be able to tolerate and understand the staffs behavior to their customers. If you are a friendly person, and don't understand how people can be so rude, then do not enter! read more

Great speedy service. Baristas introduced me to matcha lemonade...amazing! This is my new favorite and I appreciate them making a suggestion. I am not a coffee drinker appreciate the tea options at Starbucks. read more

Starbucks - Coffee & Tea Near Me - Wichita, Kansas

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There's more to an awesome experience than just the product. This is always the case when I come to this particular Starbucks location. I always end up having a genuine conversation with one of the employees. Sure, my iced macchiato is always delicious and flavorful and full of yummy caffeine, but the experience as a whole is always authentic and refreshing. I purposely took a different route to where I was going so I could stop by this particular spot. Thank you Starbucks on Amidon! PS: The new seasonal macchiato with almond milk and cinnamon is worth every penny. read more

I frequently visit this Starbucks, and always have the pleasure of receiving my coffee from one of their baristas Micaela. She is very sweet and always has a smile on her face. She remembers my order and name, and is always makes my experience here better. I would recommend coming here for a great coffee and a welcoming environment. read more

In town on a business trip and decided to stop by this Starbucks 10/09/18 around 6:30 for a simple drip coffee. The staff behind the counter are some of the most zombie-like people I have ever seen in my life. They were distant, distracted, disinterested, and downright rude. The simple drip coffee which normally takes less than a minute to pour in a cup and hand over took them about 5 minutes! When I remarked to the male staff who handed me the cup "That took so long" he just gave a zombie stare and said "Yeah". How Starbucks even employs these people is baffling. read more

*A big shout out to Amber! Thank you so much!!* Not only is there coffee and customer service amazing, But they also make you feel like family. It only took me coming inside ONE TIME for Amber to remember me, not only by my name but my favorite drink, as soon as I walked she had my order up (: Thank you Amber! It is kind hearted and caring people like you that keep a smile on my face even on the worst of days. I am now a regular paying and very satisfied customer every single morning. read more

I love Starbucks, but my one complaint is they do not usually take the time to properly mix my iced drink. The flavor syrup is always in a ring on the bottom of the cup.... BUT this one got it right! Mixed properly and was super delicious! Excellent suggestion on the Cranberry Bliss bar! Service was friendly and knowledgable read more

After driving around town this so Cali girl needed her starbucks and a drive up stat!! Sadly I'll never get use to the bitter cold of Kansas. Stumbled upon a drive thru ( score) the staff was extra nice and made some really great suggestion too!! read more

Very clean store. Came looking for a light roast coffee for my wife, and they were very quick to find out why she likes light roast and recommended some of their blends of that type. Always very friendly. Sometimes a little loud if you're looking to study. read more

My favorite Starbucks in Wichita. The staff is always helpful and friendly. They give recommendations if you can't decide. There a Starbucks closer to where I live but I always go here. Never had a bad cup of coffee here ways excellent! read more

I have a serious addiction to Starbucks. The awesome customer service here doesn't make it easier to "quit the habit". I love in the summer they don't mind if we bring our dogs along and sit outside. Great place! read more

Tables are never cleaned and one of the staffs has some issue when serving. When I came to order she automatically went off and whispered on her headset telling her coworker to come out from the kitchen to serve and did not even acknowledge my presence and let me know someone else would be there to help me. I had to wait a while wondering if there was even anyone who's gonna help me. Also when putting my drink out on the counter she clearly expressed her rude attitude like she wanted to throw the cup away. I don't understand how there could be such hostility in customer service at Starbucks. Lastly, the ice tea tasted so bland as I expected from that kind of service. Honestly I am not a drama person so I didn't really wanna address that upfront because I thought at the end of the day anybody could've had a bad day. I'm just giving a review on here hoping the service could be improved and more professional of a well-known coffee brand. read more

Aaaaahh... Did you hear that? That's the sound of me being satisfied from Starbucks. One sip of that double chocolate chip frappe, my whole day is made. All starbucks are fantastic but this is the first starbucks I've ever been to. This place is the greatest place ever, I never felt so white in my life. White girl status for days. read more

I am from Seattle. I also have traveled around the country enough to where if I find a Starbucks I truly consider it my second home. In Seattle, the service may be fast but you are always greeted when you come in, if you come to the register you are acknowledged, they call you by your name when they see you are a regular(not just cause your coffee is done), ask how you've been. They all around just follow what Starbucks as a company requires. Since moving to Kansas this is one of the only two Starbucks within 25 minutes away from my house. When I went in for the first week I noticed what seemed to be very shy staff. After the first week of working from Starbucks and meeting the regulars, I at least found a place that could make my coffee right. One day I went in and a young individual asked me if one of the regulars was bothering me. I said no. I asked if he had ever done anything that I should be concerned about- that person said no. First off, I would feel horrible if I found out my coffee shop I am loyal to was talking about me to other, new regulars- implying I'm a problem. Second off, the staff never gives me the time of day or seems to want to build a relationship with me but they can come over and gossip? Thirdly, now when I go in there I have to wait about 3 minutes JUST FOR AN EMPLOYEE TO SAY HI. WITH NO ONE IN LINE EITHER. Yes there maybe 1-3 cars in the drive through but I got out of my car to come in and not one of the 5 staff care. They create an energy where it's the staff on one side- and the consumers on the outside and there is no friendly cross over from the groups. I have worked in customer service as well have worked for Starbucks. I just wish they weren't so distant, didn't make me feel like they gossiped about me and the regulars I have made friends with, and maybe you know- gave a hoot when I have been standing there for way too long. I mean I walked in one day two weeks ago and one of the employees who I know knows me and another one were standing, talking, possibly ordering their lunches when I walked in. I get excited when I come into Starbucks and was like "hi guys! How are you doing today?!"- literally acted like I wasn't there and that I was interrupting THEM. They didn't even look at me until they were done. Only one in line. A guy from the back saw this and instead of saying something to them he just said "sorry, be with you in a moment" basically saying "I know that's wrong but that's how things are here- yes it looks bad but that's what we do here". I feel like they need more training or a corporate manager isn't there often enough. Just basic customer services skills are lacking exponentially. It's not a warm, welcoming environment that I've know all Starbucks to be. When I went in yesterday I just ordered and sat down near the spot where you pick your food up. They yelled my name when I was right there- I was the only one picking up anything since I was the only other person in there besides two groups who had already ordered. Maybe it's me. Maybe I am just not used to Starbucks in Kansas. Maybe they just are there to do their job and not be friendly I do not know. I just wish there was another Starbucks that wasn't 20+ minutes away cause the Company has provided me with a safe place to go for almost a decade- no matter where I am in the world. read more

Was my favorite Starbucks of all until this morning. I stop there every morning on my way to work, and even drive across town on the weekends to that location. Josh, I believe that is his name is a sweetheart. Mike however, is a dick. This morning, battery was dead in my car, my husband is a truck driver and was not home. My son got up extra early to take me to work before he went to work. I thought I would call and have them get my drink ready, did not want to hold my son up any longer. Mike informed me that I must order through the application. They would do it for me this time, but no more. Ok, by the time I would have logged in and ordered, I would be in the drive thru. There was nobody in the store, nobody in the drive thru, so the only ones I inconvenienced were the employees. The girl at the window also reprimanded me about the fact they do not take call in orders. I feel you should look at my purchases. My husband and I spend a LOT of money with you, and was your rudeness really worth pissing off a loyal customer? What did it hurt, who did it hurt? read more