Starbucks had highlighted Pistachio as part of its Winter Menu, had already tried a number of these items, but at Wheaton Plaza to excited to finally check out the Iced Dubai Chocolate Matcha. Note - New York's Matto Espresso was one of the first places I saw promoting trendy Dubai Chocolate and Pistachio items in general. Pistachio is the nut that is overtaking Hazelnut, the nut that emerged in the '90s as the big food trend in ingredients and flavorings. Dubai Chocolate is a big part of that. Pistachio is everywhere! Pistachio is the new Hazelnut! (You can quote me on that!) To discover more about this pistachio phenomenon, check out this article: https://bit.ly/4pKCirp This Starbucks Wheaton Plaza location is easy to get in and out of and the service was extremely friendly and quick. There's seating and large windows, keeping it a bright place to sit and enjoy your order. My Vienti Iced Dubai Chocolate Matcha (ordered with oatmilk) came with Pistachio Sauce and topped with Chocolate Cream Cold Foam and Salted Brown-Buttery Topping. Recommend it - delicious and fair priced! Also appreciated that this location had a lid that didn't require a straw. Still want to try Starbucks Pistachio Cortado, so I look forward to a future Starbucks visit! read more

Starbucks - Starbucks delicious Iced Dubai Chocolate Matcha - Coffee & Tea Near Me - Wheaton, Maryland

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Tasty Latte & New Seating! I recently visited after a long while. Warm day- I ordered an Iced Latte. Delicious. Friendly service. Also notice new casual chairs near the window. Beautiful warm cappuccino brown leather chairs & small blond wood tables. Looks very comfy. See Photo. read more

Starbucks - Casual Seating - Coffee & Tea Near Me - Wheaton, Maryland

Another above average location. I've visited this location at least 4 times and never an issue in any way. They could move a little faster but that's it. Parking is shared w plenty of other businesses. They are nestled on a small strip in Westfield Wheaton's shopping center. Staff members are always pleasant and looking forward to assisting. Lobby, beverage and condiment areas are always clean and clear of mess. I will continue to patronize this location when in the area. read more

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I had avoided this Starbucks inside Target for about a year due to poor customer service, but on my recent visit I was impressed by how friendly and welcoming the new employees are. read more

WOW --- buyer beware. I have been enjoying trenta peach green tea at my local Starbucks, all summer. It has been a refreshing treat. Even though, a trenta iced green tea will run you just under $6. My justification was that by bringing my own cup(purchased from Starbucks for $20+) I was getting 25 stars. That meant for every 4 purchases, I would get one free. Recently, the number of points decreased to 5.4 points. Well, i was willing to suck it up until I redeemed points for my drink today and was deducted 200 points not 100 points. Apparently, a trenta iced green tea with no additions is NOW considered a Hand crafted drink. WOW. I thought there was a mistake --- nope --- i called corporate. OH well, NOT a satisfied customer and to tell you the truth, probably NOT a future customer. Sadly, I WILL miss my ice tea but maybe corporate should consider how NOT to alienate their steady customers instead of just trying to come up with new sugary drinks to bring in new customers. read more

I've been here a few times before COVID, but this was my first time since. If you haven't visited a Starbucks since, you have to ask for any additional things you want with your drink, such as milk, sugar, etc. The self-serve table only has napkins. There were a few people sitting outside, but I was the only one in the store, so my order was quick. My order was taken correctly and the help was friendly. read more

Starbucks - a cup of coffee on a table - Coffee & Tea Near Me - Wheaton, Maryland

Another standard Starbucks location that's a bit smaller compared to other lone standing stores. I gave 4 stars because service is mediocre here. It was practically empty when I arrived and it still took nearly 15 minutes for my beverage to be made. As for the atmosphere, it's definitely a good option as a workspace. There's a large table in one corner with several outlets around the walls and a few smaller tables by the windows without outlets. read more

Starbucks - Outside of Starbucks - Coffee & Tea Near Me - Wheaton, Maryland

Tons of free parking and plenty of seatings. There are about 3-4 small tables, 1 large table (seat up to 8people) and a few single comfy leather seats. Takes both cash, credit card and Starbucks rewards. The staff here are extremely patient and kind. Even during busy times, they tend to make sure their customers are satisfied. The barista Josh was my barista for the past few times and he was great. Major kudos to Josh!! Keep up the good and hard work. This Starbucks location serves your typical Expresso, frap and tea drinks. They also have bottled drinks, pastries and a few dessert items if you have a sweet tooth. This is a great Starbucks location. Yes, it can get busy and crowded during the rush hour, but it gets the job done. Plus, parking here is free so that's good. In all, if you need a coffee / drink fix, this is the place to check out. read more

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Came here during a lunch break. It had to have been the slowest moving Starbucks I have ever seen. I was so excited when they called my name. Unfortunately, they messed up my drink and my wait continued. Don't come here if you are in a rush. read more

Dear Starbucks district manager: In the decades I have been a customer of Starbucks, I have never experienced such disappointing service. I also worked for your company when I was in college, which further confirmed that the service I received was not up to company standards. I ordered a drink and did not receive it. This is of course not the first time Starbucks staff have missed a drink of mine. One of the things I appreciate about Starbucks is the attentiveness to customers. What I found so alarming was the Barista's response to my question. I asked if he had received my drink order, and he stated "no", but then instead of making my drink, he just went back to what he was previously doing. I have to say, as a veteran Barista I never would have acted so irresponsibly and carelessly. I have a hard time wrapping my head around why a Barista would act like this, given company policy and values. Maybe Starbucks has devolved into an entirely different company from when I worked here, or maybe he's just shitty at his job. Anyway, it seemed pretty hopeless to be able to work with this Barista, who at this point was ignoring me while I stood there at the bar. I went to the cashier and requested a refund. The icing on the cake of this whole ordeal was being misgendered at the cashier. I am trans, so this was really REALLY shitty. I thought Starbucks was a liberal, LGBTQ inclusive company, but now I'm thinking that I may be wrong. I guess I can't count this location as a safe space - noted. With all this said, I'm hoping this complaint is taken seriously and addressed appropriately. Starbucks is not the only coffee shop in our community and I would not hesitate to take my business elsewhere. I surely hope Starbucks doesn't take its customers for granted these days, even if it's just one person who makes a complaint. read more

We went on a Starbucks run because I needed a pick me up. I availed of the buy a handcrafted drink and take 1, so we got our usual Trente berry hibiscus w lemonade & I got a grande iced white chocolate mocha. When I tasted it, I felt like I needed more caffeine... my bad I didn't add a shot ahead of time. (Sometimes I don't need 3 shots of espresso). I went to the cashier and informed I would get an extra shot of espresso and it came up to $2.38...so I informed her I'm always charged .90c, (I think 2.38 is 2 shots?? I will confirm this though), but she explained that it's procedure since the drink was already made. However, she opted to just give me a shot anyways, but clearly explained its procedure for my knowledge for future reference. This is my go to Starbucks and they are friendly and always make my drinks right. I appreciate her clarifying to me why a shot that would normally cost .90c would be $2.38 if gotten on another transaction. I also appreciate her giving me the extra shot so I could enjoy my drink the way I would want it. It made my day!! read more

Another neighborhood Starbucks. Consistent service and quality o product. Very clean store. Mobile orders can get a little backed up at times. Overall, I will go there for my caffeine fix. read more

Clean place and your usual drinks but sorry the guy working there is rude rude rude to customers. Never telling you when your drink is ready..so it sits there, an you sit there wasting time. Then he has the nerve to give a dirty look. I don't get it. Dude you aren't forced to work there. Quit if you hate people. Or maybe its just white People you hate....I Don't know but it's sad. read more

I stop in here just about every morning before starting the work day. This happens to be a really busy store but somehow the staff does an excellent job of keeping it running, especially when this particular employee Colin is on shift. What an overachiever he is! My doppio espresso is always well-made and they never seem to run short on my favorite breakfast sandwich. The service that I receive is always courteous. The restrooms are clean, the interior is roomy and there are a few tables to sit outside. I honestly have no complaints about this Starbucks, it meets all my morning coffee expectations. read more

Starbucks - Random picture - Coffee & Tea Near Me - Wheaton, Maryland

Service was good and prompt but... There were literally so many flies inside, I had to move outside to avoid them. And literally... that worked. There were less flies outside... then inside this Starbucks. The floors are littered with crumbs around most tables, tables are sticky, and the trash needed to be emptied. I've never been in a dirtier Starbucks. read more

I am so happy to have a Starbucks on campus! I love how open the space is. The environment is very mellow from the decor and the low lighting. This is part of what makes this location my favorite starting spot on campus. It does get a little noisy during the lunch hour rush, but throw in some headphones and you are set. There are plenty of seating options.... Large tables that seat 6-8 people. Comfy arm charms next to the window, perfect for a coffee date with a friend. Highchairs facing out along a large window with a deep table(my favorite studying seats). And even more options I'm not listing. The drinks are up to par with Starbucks standards. The only difference between the Starbucks in any other Starbucks is that they cannot redeem rewards from your Starbucks app. You can still use your app for purchase in for gaining points though. I give this Starbucks 5 stars for the lovely, clean environment and for providing me with the perfect studying spot! read more

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I used to really, really love Starbucks. They seemed so cool and trendy (wow, how old am I to use that phrase?) in the way back... This shop somehow retains a bit of that funky feeling. However, I am becoming less and less a fan of the coffee. I like my coffee simple (ok, ok, except for fall's pumpkin spice latte). They manage to mess up simple things and get complicated things right. Several times I've had to wait for the coffee of the day, while Mr. frou-frou coffee behind me gets his drink first. WTF? Oh, and more and more regular coffee there tastes burnt. Guess everyone else is right- Starbucks is getting lazy and sloppy. So... Pros, funky feeling retained. Cons, coffee just ok. read more

Apart from the disgusting man who sat across from me picking his nose and eating his findings, my first extended visit (on Friday, February 22nd) was quite pleasant. Message to Mr. Nose-Picker: Maybe you should/could engage in these expeditions in the privacy of your own home?!? Anyway, I thought the barrister managed himself quite well, considering he seemed to have ended the shift alone (maybe there was someone in the back?) and had to clean around a group of police who clearly were not cognizant of the fact that 'closed' applied to them too! I was the last to leave (except for the Officers) as I had been working to meet a deadline and it took me a moment to pack up my belongings when he alerted me to the store's closing. He was pleasant...though clearly exhausted! And, of course, I can't forget to mention that he did a good job with my customized order... EXACTLY how I wanted it (temperature and taste!) read more

Have never had service so rude. The checkout clerk was passive aggressive throughout the whole interaction,after she didn't like that I offered to spell my name for her after she didn't get it the first time. After I spelled it she still put"M" instead of "Anna" on the ticket. The woman who gave me my drink, when I asked her for the name of the checkout lady, was very reluctant to give it to me, and wanted to know why I want to know it. It came out something like'Carin' or"Sharina". I know every teen dreams to work at Starbucks. Why do they have to hire and keep people who lack basic people skill, like politeness and respect? I get that your ego is hurt, you have baggage, having a bad day every day, whatever, but don't get a customer facing job if you can't handle it read more

A disappointing customer service....after missing one of my 4 orders, the barrista refused to get my drink and she was so rude. After standing for a while and checking my reciept the cashier appologized and got my espresso shot. Still the barrista was showing that rude face and didn't even apologize. Please guys treat your customers nicely! read more

The best customer service ever! I drove up but they didn't have a drive-thru and since I was with a baby in the car the very nice lady agreed to bring me the coffee into the parking lot. The service was great and the store is very clean and neat although it's very crowded. The workers are doing a great job I will definitely come here again for my coffee fix read more

Starbucks - Coffee & Tea Near Me - Wheaton, Maryland

This is the most unfriendly Starbucks I've ever been in. I could barely hear the woman at the register and they made me wait for my coffee while the staff complained about the previous customer in front of everyone else. I've been sitting in the store for about an hour now and I see that the barista is a little curt with everyone. This has not been my experience at other Starbucks locations. read more

Nice people, usual coffee, but the WiFi was so screwed up I messed around for 20 minutes before giving up and using 3G so the Starbucks app would open and I could pay for my latte. read more

The closest cinnamon dolce latte to my watching Ponce de Leon men's baseball at Einstein High School in Kensington, MD. Thank you for always being close by ... read more

This Starbucks keeps getting worse. The baristas are simply not very good, and I am currently now "enjoying" some lightly-coffee-scented hot soy milk. Hmmm, pretty sure this isn't what I ordered. Their recent remodel is nice, though. read more

I mean, it's Starbucks. The staff are all friendly and most of them are good at their jobs. The specialty drinks are ok, though often too sweet or with a funny aftertaste. The coffee beans are still burnt. The new "coconut milk" got me all excited, but it turns out it has a bunch of additives so isn't actually really coconut milk AND it isn't fair trade. Nope, nope, aaaand nope on that one, Starbuckseroo. I can always find something that is ok to eat or drink when I get a gift card. The staff are nice. But there is a Mayorga in the mall with better, more economical, more ethical coffee. And they are a local business. So, you know. For me that's a no-brainer. I only go to the Starbucks when I have a gift card. read more

Horrible customer service!! There's no reason for them to be in such a foul attitude when it wasn't busy... Also the entire food case was empty.. Not impressed, there are better locations else where! read more

it's trash do not come here they messed up my order twice they filled my whole cup with ice when i asked for light ice

I mobile order here almost every weekday morning and even though it's always busy, my order is always out and ready. The other day, I guess someone took my drink before I got there. The barista working noticed that I was waiting a while and helped me out. He made my drink immediately after he realized what happened and was very friendly and apologized, even though it wasn't really his fault. read more

Love this Starbucks, it has super early and late so it's pretty much always open when I need it. It doesn't have a ton of seating for work so that can be a nuisance at times. However, the baristas are awesome and always get my order (yes, I'm that girl with a million customizations) right. read more

I understand you are short handed and busy but the staffs' attitude were so rude!!!! Unacceptable!!!!! It was not the customers fault that you have the 3pm Happy hour deals! read more

Wifi here was slowest I've ever experienced at any Starbucks. Just absolutely AWFUL. Came there to get work done but couldn't get any done due to the slow wifi. Defeats the purpose. They need to get that slow wifi improved ASAP. Because they just lost a customer. read more

Very bad customer service sums up my experience at this Starbucks by the Wheaton Mall. The employees are incredibly rude and have treated me with complete disrespect. I placed my order for a cookie 1 hour and 15 minutes before the store was closing. I asked for my cookie to be heated up, which has never been a problem in the past. The employee told me the oven is turned off. I asked her if she could turn it on. She then started talking down to me in a disrespectful matter telling me the oven gets turned off an hour before the store closes. I kindly showed her the time to point its well over an hour before closing. She continued to talk very rude to me. I asked to talk to the manager. Another employee claimed to me that she was the manager (I later confirmed she lied to me and was not a manager). I told her how I was disrespected. She seemed like she couldn't have cared less and asked her fellow employee to say she was sorry. Then I received the most unapologetic apology I have ever received. I will never go back to this Starbucks. read more

This is one my favorite locations aside from the drive-through in Kensington. It's convenient to get something to wake up and begin your shopping. The service is always great here. If you are looking for a place to study, it might be challenging finding a spot as it usually is overcrowded in the seating areas. Finding parking is not issue. read more

Horrible customer service and service overall. I find it very offense when i order a non-fat product and then they make it double product with 2% and tell me its non-fat when i could CLEARLY see you put 2% . Seriously?!?! No. Done with this location starbucks. Its sad, they need change their attitudes and get proper customer service. read more

The only reason I go to this location is because it's close to where I live. The customer service at this location is a hit or miss, they may be out of coffee or a product and not tell the 10 customers in line until you get up to the register, some of the staff is not knowledgeable of their products either. Every time I go in there is a particular barsita who is not friendly at all. Have not gotten his name but he always has his hair pulled back. He's rude and it would not hurt to smile. He looks miserable every time. read more

While this is one of the smaller Starbucks in the area, service is always fast and friendly. The barista was very helpful and cheerful. When I asked for a pour over (non peak time), there was no attitude given. Plenty of room for milk which I appreciate. The team of baristas communicated well and helped each other out! read more

Every time I have been in here I have had good experiences. There is a gentleman who I have seen for about 2 years that is really friendly. Staff is friendly. Orders are ready pretty quick. Last time I made a mobile order and got there in two minutes and I was impress. My order was there waiting for me! I'm glad I do not work by this place. I would be broke. Lol. read more

After waiting for the five people that ordered after me, I finally got my drink. That's ridiculous and not acceptable. That kind of service qualifies for a one star today. Will they polish up their act on my possible return? Time and reviews will tell which pot brews my next cup of coffee #Sbux #coffee #dmv read more

I have to say I wasn't the most thrilled with this Starbucks. I ordered a very simply drink I've had numerous times and for who know what reason it took FOREVER! It wasn't super busy but to make matters worst the barista was SOOOO rude when I asked about my drink. WOULD NOT RECOMMENDS! Heed my warning.... STAY AWAY! read more