I love myself some Starbucks! I usually stick to my go to; Salted Caramel Cream cold brew with brown sugar syrup. Sometimes I change it up with the seasonal drinks read more

Super good service, drinks and food are made amazing. The ambiance is clean and well kept.

Got to the store nobody in line. Lady tells me we need to close we have no water but people still making coffee. Never heard such thing. How hard it is to make an extra one and send me on my way. Anyway I just wanted a hot sandwich and no coffee . read more

I've been seeing this location go downhill fast. I can't tell you the number of times they've messed up my order or just handled my drink carelessly. Go to a different location nearby read more

Starbucks - Oleato with the olive oil sitting on top (this is how I received it and it wasn't sitting waiting on the counter) - Coffee & Tea Near Me - West Hartford, Connecticut

Their drinks and food are the lowest quality I've ever had. Very unfortunate and the staff are extremely rude. They also do not provide accommodations if they screw up your order. So upsetting considering they're one of the highest trafficked Starbucks around. read more

Starbucks - The drinks all come separated and they taste like pure metallic water, this goes for their coffee as well. - Coffee & Tea Near Me - West Hartford, Connecticut

The service was disgusting. I had eye contact with four or more guest specialists before one took my order. The coffee was good finally. Can do better at Cymberlands read more

Staff is amazing and they're quick and make amazing drinks:) my favorite Starbucks in the West Hartford and surrounding area. Months back they ran out of an egg and bacon sandwich I ordered and they felt bad because the one I got instead I personally didn't like so one of the employees left me with a $5 gift card from his own pocket. So generous and I was so appreciative of the gesture. Especially nice with the surrounding shops if you're just looking for a quick drink/snack. read more

I miss my old go-to Starbucks location now that I've since moved away. Despite being tucked away in the back of a strip mall, this place was always reliable and a stone's throw from all the other places I run my errands. There's plenty of seating, plenty of parking, and it's a good place to get some work done. My order has never been wrong, and the employees are always friendly and smiling. Even when I don't have time to sit and enjoy my drinks, I know I can place a mobile order, swing by less than 5 minutes later, and it'll be ready and waiting for me. I really have no complaints. Keep up the good work, baristas! read more

Ordered on the app, picked up a few minutes before it said it was ready and the barista just finished making it! It was perfect, I always order extra whip and they actually did it this time!! So I'll definitely be ordering next time I'm in the area. read more

Service was ok but careful with the scones looks like flies are giving it their blessings read more

Starbucks - Good service but careful with the blessing flies are giving the scones - Coffee & Tea Near Me - West Hartford, Connecticut

Solid study spot (i.e. great lighting, wide table with bag hooks, ample outlet access, speedy wifi), staff are professional and friendly, music isn't deafening. Also much less likely to be flooded with kids (unlike the Farmington one). Can get congested with mobile orders since it's so central. To echo another review, deducting one star for how often flies seem to be there... (but maybe that's a thing of the past since the redesign? At least they're fully enclosing the bakery items now) but that's my only complaint! read more

After dinner at Red Robin and a quick stroll around the mall, we were looking for a place to relax and prolong our evening. Oh! Starbucks! I loved the look of this place. It was nice and cozy and looked like it had been recently remodeled, which, by the look of the other reviews, it has. :) I could not resist the tiramisu cake pop, which I found out later through Google was 170 calories. Oops. But it was delish. :) DELISH! I also answered the question of the day correctly, which was something I haven't seen at other locations. I now have a coupon for a free coffee when I go back. For the record, the question was this: Which James Michener novel was made into a musical? I got so excited! I said, "South Pacific! Actually, the novel was called Tales of the South Pacific, but the musical was just called South Pacific. It's by Rogers and Hammerstein. I believe it was the first Broadway show Shirley Jones ever appeared in, actually. I'm gonna wash that man right outta my hair... There ain't nothing like a DAAAAAAAAAAAME!" (I sang the last two sentences.) The clerk said, "OK, right, OK... clearly you know more about this than I do..." and gave me the little coupon. Alrighty, then. ;) My friend got his usual chocolately mocha cold thing that I can't have. He said it was good. I believe him. read more

Very professional staff. Usually quiet and a good place for studying. I've never had any complaints on my drinks. Bathrooms are clean. The only thing is, I usually spend hours here studying, and I have yet to see anyone wipe the tables. They're usually sticky and covered in caramel. That's really my only complaint about this place. Otherwise, a decent place for coffee. **Edit** Breaking news: Today, I saw them wiping down the tables! and the one I picked wasn't sticky at all. Huge improvement. Yay!! read more

Nice little Starbucks. The location is a bit of a hassle and there isn't much seating. The coffee and food has always been as expected. The wait time seems to be standard for a Starbucks. It went under a recent renovation and is very nice on the interior. read more

Definitely one of the better Starbucks locations I've been to. Due to a milk allergy (no, not lactose intolerant, an actual milk allergy) I have to use soy or almond milk alternatives. All too often the barista at other locations will slip up and use cows milk, causing me to become very sick. This has made me nervous about ordering. Not at this location! Nolan, my barista, was very attentive to my order, as well as my husband's. He asked our preference of tea and coffee, respectively, and was so pleasant throughout our visit. Will definitely visit this Starbucks again. read more

Attitude and more attitude and an iced grande drink which was not even close to filled. Will go to the other side of town next time. read more

Cannot miss my Caffe Misto with a reduced fat coffee cake, LOVE it!!

Whenever I need a pick me up, this is where I'll be. The baristas are rockstars and attentive. I can spend hours here (I often do).

Probably one of the better Starbucks I've been to in the area. The barista was friendly and my drink came out promptly. It was also delicious. Everything looked clean and it was not disorganized behind the counter, like some other Starbucks I've reviewed. Not much in the seating department, but overall very nice vibe and atmosphere. read more

Yet another disappointing experience at a Starbucks! I have been into this location a million times. Often when I am at the Old Navy or Best Buy and need a cup of coffee. I wish there was a DD in this shopping center, but unfortunately its not. Every time I go into this location it seems like I am bothering the employees. Its normally not that that busy so I guess I am bothering them and their down time. I cant think of one time I went into there and had a good experience. read more

Worst service ever in a Starbucks, 4 to 5 staff but really only 1 working. I finally got to second in line and asked the girl (KELLY) in front of me if I could order, she replied "I'll be right with you" and continued writing in a book (terrible service). After some time passing I asked again, this time she said ,oh he will take your order as soon as he's done with those people, and continued writing in her book (terrible service). I finally ordered a tea, they didn't have any up front and one of the girls went back to look for it. Again time passes I look at the back and see the girl washing a pan, so I ask did she bring you my tea, the reply was she went back to check. I told the girl, look she is washing a pan back there and Kelly is right beside her, the girl up front shouts back did you find the tea, answer: we don't have any. I'm pretty sure this Kelly is the so-called manager :( UNBELIEVABLE! WORST EVER!!! read more

This is a great Starbucks stop-very easy off the 84. It will become a regular coffee break spot for us whenever we travel that way! Clean and comfortable with an abundant selection of sandwiches and pastries. My pour-over blonde was delicious! read more

Starbucks - Starbuck's Veranda pour over! - Coffee & Tea Near Me - West Hartford, Connecticut

This was such a terrible experience. Service was painfully slow and unorganized. Worst of all the staff were rude and unprofessional. I Wouldn't recommend this location to anyone. read more

Second chance, and second time I have had to remind staff that they don't go straight from cleaning to handling food without washing hands.

The employees are super nice at this Starbucks and fast! Even during the holiday I'm able to get a drink on my 15 minute break!

I love this Starbucks, everyone here knows my name since I come in everyday. I work at Trader Joe's, so I like to get to know almost everyone in the plaza. The service is great, so is the coffee, and the food. read more

I love this starbucks. Everyone knows my name, there is a friendly atmosphere and even though there is a lot of traffic through this place, you wouldn't know it....clean and run very efficiently. read more

My go-to place for coffee when visiting my in-laws. Generally fast service, though when it gets busy the line can seem quite long.

Saturday mornings this place is a joke waited 25 minutes for an iced Americano I can't believe I didn't walk out---it gets better usually when I don't get my breakfast sandwich I will ask for a refund and/or tell them that they forgot my order--- in this case I just walked out I could not stand to sit there one more minute #Never again---why do they have a manager to somebody run this place is there somebody in charge that finds it to be unacceptable when you turned out a latte every 10 minutes- OK I feel better now read more

This is a great Starbucks location. It's not very big, but super busy and they manage to make the drinks quickly and keep the line moving along. I've always been really happy with my drinks and food. Staff is always pleasant and I've not experienced incompetence or rudeness. Just very straightforward, yummy coffee. A great Starbucks location!! read more

I like this Starbucks. it's a lot less crowded than others and normally you can find a table if you want to have a coffee and read for a bit, or whatever. The thing that surprised me is the restrooms are very clean. Normally places like that could care less about the restrooms so I was actually impressed. read more

Went here to get some work done during the afternoon. Good environment and nice staff. A little bit noisy but that was to be expected. Pretty busy the whole time I was there from about noon to 4pm. read more

BY FAR the best Starbucks I have ever been to. The baristas are so friendly and greet most customers with their first name. Always remember my favorite drinks and are jovial. It's a cozy place and is a favorite spot for many people so it's sometimes hard to find a seat. On its busiest days, the line may be out the door but they move very fast and efficiently. Clearly I'm not the only one who loves this Starbucks. It's the highlight of the special days I designate as my Starbucks days. read more

It's a nice leisurely place to go the atmosphere is cool. I like how busy it is maybe that's due to the mall being across the street. Nice staff as well. read more

I love Starbucks but this is the worst branch I have ever visited. Staff have been rude multiple times and drinks poorly made. Additionally it is a cramped feel and not much table space for those wishing to stay and read or study. read more

It was 3 min past closing time but the chick and guy working let us in to order and even helped us pick our drinks. All done with a smile and a great attitude. They made our night read more

Pleasant staff, quick service, and on a day when I've been having a very bad day, and it turned out I had no money and no credit cards with me, they gave me my coffee and oatmeal for free. Good hearts pass it on! read more

With this mobile ordering thing you can stand in line for a half hour while mobile orders are filled first. It's obnoxious. Bye Starbucks..

I have always had a pleasant experience at this Starbucks! Nolan is such a great barista and always makes my order perfectly! He is so pleasant and if you ask him for a recommendation he really tries to figure out what you would like and then he nails it! I have a new favorite drink :) read more

I go to quite a few of the Starbucks in the area, and this is one of my favorites. Small but cozy, great staff and good food, as usual.