This location just reopened recently so I thought it would be decent. I've actually never been there before and I won't be going back. Maybe it was because their drive-thru was backed way up because it was 4:30 in the afternoon, but apparently that means they have to rush through and pull Frappuccinos off the blender before they're done. My whole frapp was crunchy from the first sip and I had to wrestle with the last third of my drink that was all WHOLE ice cubes and unblended Java chips that clogged the straw. read more

Starbucks - Coffee & Tea Near Me - Waynesboro, Virginia

I order the same drink all the time, a blended pink drink with strawberry cold foam and strawberry puree. I ordered this same drink today and when I was given the drink, it was barely blended, Ice was still in huge chunks, no strawberry puree was added, and she put barely any cold foam into my drink. If I am going to be paying this much for a drink, it should be made correctly. Stop letting your workers be lazy Starbucks. read more

The Starbucks in Waynesboro has improved a lot, they have a much broader selection of food items and always brewing some of the best coffee around. Of course, my only complaint is the prices at any of the Starbucks location but I will say they use the best ingredients and additives (so you are getting what you paid for).The one improvement or change is the parking lot design, very small. This location has drive-thru, Wi-Fi, indoor/outdoor seating. read more

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I never go to Starbucks unless my wife or daughter want to go. The Tomato & Mozzarella on Focaccia and a sweet black tea are the only things I order. Ive gotten used to the Tomato & Mozzarella on Focaccia having very little mozzarella and three small slices of tomato that rarely covered two thirds of the sandwich. Today was the deal breaker. Never again will I order another item from this Starbucks. read more

Starbucks - Tomato & Mozzarella on Focaccia - Coffee & Tea Near Me - Waynesboro, Virginia

We come all the way from Suffolk VA. Hands down the best Starbucks we've ever been to. Service is excellent welcoming and the coffee is on point. The coffee is what an actual Starbucks is supposed to taste like. A piece of heaven. read more

Starbucks - A venti iced white mocha with sweet cream foam and extra caramel drizzle. - Coffee & Tea Near Me - Waynesboro, Virginia

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I was desperate for coffee while traveling. But they wouldn't pour me one right at 9pm closing time. We didn't used to lock doors in customers' faces. Customer service is no longer a thing. read more

Disgustingly, gross greedy corporation, called and let them know. I needed hot water for an event for a child that was murdered an event for raising awareness about childhood abuse and wanted hot water to make hot cocoa for the kids since it would be a chilly evening Starbucks wants $20 for 8 cups of hot water. I have my own cups that doesn't matter $20 for hot water had to let the vet know there would not be any hot cocoa because we were not paying $60 for hot water, I have tons of cups and mugs and Christmas ornaments that will all be going into the trash. This company is a piece of crap and by the way $20 for water and look how underpaid the employees are Starbucks has done it. I will never have anything to do with this disgusting brand again . read more

spent almost 30$ for two large drinks in total. we had asked for them large at the drive thru but once we payed we got handed two small drinks & we just said we asked for large. well the one manager came over & was being a bit rude. "refunded" me for the small drinks then made me repay for the large drinks (one dollar difference i was willing to pay). welp never got the refund & day ruined. worst management & staff. read more

Came inside to order. No line at all and was told it would be thirty minutes to get an order because she was too busy with online orders. Got in my car and went through drive thru line, ordered and had my coffee in 5 min. read more

Pumpkin Spice Latte season!!!! When in the area I absolutely LOVE the staff here. They are so friendly, some even get really interactive with their guest! They are out of some items but almost all of the popular items are in stock! Mostly breakfast food is out of stock. This is probably one of the fastest Starbucks around this area. I did not order ahead; ordered at the window. By the time we got to the window our drinks and cake was ready for us. read more

Very nice and knowledgeable baristas. Very fast service don't let a long line scare you. read more

Starbucks - a starbucks cup on a table in a car - Coffee & Tea Near Me - Waynesboro, Virginia

Usually this Starbucks has been fine-- been there a dozen times but a week ago I had a really unpleasant interaction with one of the employees who seemed very frantic and thought it appropriate to take out on me. I always make a point to be overly nice to service workers, as I'm also a barista with 6+ years of coffee experience. I would never treat customers the way she did-- it honestly stayed with me all day how condescending, snide and rude she was for no reason. :( read more

Typical Starbucks, they have a drive thru. It is very close to I-64 and has lots of travelers coming through (including myself). They have very clean bathrooms and great customer service which I would usually rank as 4 stars , but they also only offer about a half menu of food. When you are traveling and need coffee and a snack it doesn't usually work out that you get both. read more

Starbucks - They have indoor and outdoor seating and a drive threw. - Coffee & Tea Near Me - Waynesboro, Virginia

Consistent and delicious coffee! I love that I can always count on my order being right. I like to order in the app and my drink is always ready when I get there! read more

Really nice people. The Starbucks app selected the Starbucks in Staunton despite me being located across the street from the Waynesboro store when I ordered. I didn't figure this out until getting into the Starbucks store, but the friendly barista comped my drink, which was unexpected. Excellent customer service. I will definitely be returning to this store. read more

I love it the workers was very nice and the serving was good autumn was nice and and the drinks were amazing and I love it

It is Starbucks and usually beverages and food is finely tuned. They produce a delicious beverage each time no matter what we get and given how busy they seem to remain inside or the drive through that says a lot. The restrooms stay clean and so does the rest of the place. The parking lot is a little wonky when it is busy, pay attention. read more

Probably the dirtiest Starbucks I've been to. The bathroom was disgusting and had no toilet paper. Asked an employee to fill it, which he did. But didn't take the time to clean the filthy toilet with urine all over the seat. Now to the coffee. Ordered my usual, and iced coffee with soy. Every other Starbucks I've been to they take the time to mix it to ensure everything isn't settled at the bottom. After watching her literally slop my drink together she slaps on the lid and hands it over. You would h e though I order a Black and Tan beer... This Starbucks needs some work. read more

So I have mixed reviews here.. it really depends on what employees are working. Some days they're great and very nice.. and then other days I have the rudest workers who are more interested in gossiping to the other employees and also saying very inappropriate things in the work place.. overall I prefer the target starbucks their drinks always taste a lot better. At this Starbucks, I will say they either have way too much ingredients in the drinks or very little ... read more

This is most likely the grosses Starbucks in America. They've never once gotten my order right and on several occasions the drink they made was so gross no one would drink it. I've also been given food with hair on it more then once. The employees always try and make it right and are very sweet so I can only assume it's management and lack of training. read more

Best Starbucks around! Friendly staff, delicious beverages. We've enjoyed our times when it was open to seating but also enjoy saying hi to the baristas in their masks and gloves as we go through the drive-through. Thanks, you guys! read more

Got drip coffee here two mornings in a row and it was standard Starbucks quality. No complaints. I tried to order a french press of coffee the second morning and the barista had absolutely no clue what I was talking about, so I retreated back to just a cup of drip. The seating area was fairly busy and could have been a little cleaner. One really weird thing. There was a lady sitting in one of the corners of the room sipping on some type of frozen drink and reading. All of a sudden, she reaches into a lunch box sitting beside her, pulls out her personal can of whip cream, and tops off her drink. This happened several times while I was there. Only in Waynesboro. read more

It's a stabucks on the way back to 81 from skyline drive. Sadly - i didn't get what i ordered, but didn't know until i was too far away to do anything bout it. Le Sigh. I hate paying extra for coconut milk and not getting it. Good thing i'm not alergic or latose intollerant. If you don't want to make a drink using weird milk, like soy or coconut, don't offer it. Other than that the gal that rang us up was very nice. The bathrooms were multi stall which was actually a nice change! Close to the off ramp. read more

This Starbucks is always out of berries for the very berry refreshers and twice didn't tell me until I got to the window and charged me the same. The last week they told me they were out when I ordered so I did not complete the order same thing today but said they can make it without berries and it would look and taste different???? I ask today why they are out, he said it is a popular drink so I ask when they expect to receive product he said wasn't sure next couple of days. If you don't have the product take it off you menu. The people at this location always nice and friendly but this is bad management and requires attention as when you roll into a Starbucks and pay $5 for a drink it should be what is advertised and ordered Very disappointed again read more

I always order a special blend & this location ALWAYS nails it!! Friendly, fast & good! You guys are awesome. read more

Fast and friendly drive-thru service on a Sunday morning. Salted caramel mocha was just what I needed to complete a beach trip and mark the start of Fall! It could have been a tad bit warmer, but it was nice not to scald my tongue. read more

Starbucks - Salted caramel mocha on a crisp morning - Coffee & Tea Near Me - Waynesboro, Virginia

Not impressed at all. First my husband went to get a peppermint Frappuccino and they were out of peppermint. So he ordered a hot vente toasted white chocolate and they only filled it 1/2 full. Really?! read more

I frequent this location and the staff is always friendly and genuine. They take good care of their guests. Ben, Peter, Kirsten, Cheryl and the rest of the staff always greet you warmly and take time to genuinely ask how you're doing. read more

The barista got every single order wrong when I visited, and the customers were mostly white trash, or moms who dragged their newborn baby in along with a barely can walk toddler in just to get a tall frappichunio. read more

Bad enough your app sucks and has incorrect information. How the hell do you run out of breakfast sandwiches at 9 in the morning!!!!!!!?????

Although the food, atmosphere, and seating are up to the usual Starbucks quality standards, the bathrooms are dank nightmares. The last time I ever smelled anything so bad was in a fair grounds porta-potty. I would chalk this up to it being a holiday except they smelled awful the last time I was here, too. read more

Long trip and needed a bathroom break and a cup of coffee. Standard event for a SBUX, but I have to say that the bathroom was disgusting. I am always surprised when I see a SBUX with a nasty bathroom and then I see 4 people working behind the counter. It really brings down their artsy fartsy image. Will still order their burnt tasting coffee when desperate, but I was disappointed by this one. read more

Quick friendly service, but hands down the grossest bathrooms I have ever seen at a Starbucks.

No complaints, same coffee you get at all Starbucks. Comfy chairs, good internet, nice atmosphere.

I'm a Starbucks shift supervisor from out of town so I know the expectations of our company and I can honestly say that this store represents Starbucks perfectly. I've been going through the drive thru and EVERY SINGLE TIME I've gone here, the baristas are friendly, quick, and organized. How can anyone complain about this location? There's been one girl specifically who I've seen the most (unfortunately I wasn't able to catch her name but she has pink hair if it's any indication) and she has been AMAZING. Great job to the management team and all the baristas at this location! You guys are doing great! Thank you for making me feel right at home! read more

For as much as I paid for this trash, you would think they could get it right. It's really not hard. You are a pathetic excuse for coffee.

I visited on 10/31/2012 and was the only person in line. I placed my order and then waited. And waited. And waited. A car at the drive-thru was served. A man ordering iced tea after us was served (not as simple as pouring a simple cup of coffee). Another car at the breakthrough was served. A third order from the drive-thru was taken. Finally I was noticed. "Did you place your order?" "Yes." "What was it?" "Frappuccino and a sweet roll." "Cinnamon roll or morning bun?" " Cinnamon roll." Shortly after that the person in charge came over. "Did you pay?" "Yes, you waited on me." Then she pulled a bit of receipt tape from the register and said, "You didn't pay for the cinnamon roll." "Then you didn't charge me," I said. "Do you want one?" "No." "I can ring you up." "No, I'm tired of waiting." At that point I just wanted out with the as-yet-undelivered Frapp. But I did get to hear their excuses. "We're down to only one bar. And iced teas come first. etc." I didn't care. Twenty minutes to get one drink in an otherwise empty store. No evidence of apologies, personal responsibility or interest in my return. At least the restroom was clean. Keep up the good work. read more

My family and I have been frequenting this Starbucks store since its opening. Although, the past 3 visits have been less than satisfactory. Most especially the attitude of the employees. Where has that welcoming, smiling, warm spirit gone? Cleanliness, convenience , employee attitudes has plummeted. I called the manager and she was too busy to talk to this loyal customer. The owner should look at their store operations before business falls off from more than just this customer. read more

I came through the drive thru around 8:30 on February 10th and was absolutely blown away. The friendliness of the staff was enough to warrant 5 stars on its own. The man who took my order was so polite and funny (first time to a Starbucks so I didn't know any of the sizes) it really made my rough morning better. The lady at the window (Cheryl, I believe) was very nice as well. They were accurate and prompt. I tried the new Frappuccino and it was delicious! I love the chocolatey bits in it. My finances hot chocolate waa great, too! read more

Very fast service and good coffee, but the barista was rude and it was evident that she was aggravated that I interrupted her conversation to order. read more