I wish I didn't have to do this but I got very upset at the baristas. I came in to pick up a mobile order and I was ignored by every staff including the shift leader for a long time. I was the only one in line waiting for my mobile pick. After what seemed forever, one of the baristas finally asked me if I needed anything after several attempt to get one of them to acknowledge me. Finally I was ask if I needed anything with an angry tone after everyone pass by my mobile order that is seating behind the counter. I've worked every position in the service industry and my main priority is acknowledging guest within 30 secs. Maybe they couldn't see me due to my dark complexion even though I was the only human being waiting in line. All business should always greet guest immediately. read more