I was very pleased with the drive-thru experience this time! Most days the employees are kind (I usually just get a mobile order anyways) but she went above and beyond to wish me a happy birthday and give me advice on other places with freebies in the area! It helps when an employee is personable and kind. Plus the shaken espresso with peppermint syrup was DELICIOUS. Just what I needed for my birthday, a little holiday cheer read more

Starbucks - Peppermint shaken espresso! - Coffee & Tea Near Me - Toledo, Ohio

Had mobile orders for in store pickup and had to wait at the end of the counter for 35 minutes while we could see our drinks. Then when my cake pop came up it had grease and a mysterious substance on it. Never in my life have I had to wait for so long at the end of the counter and not be helped. read more

have been coming to this location for years ever since it opened and the staff is great! You can tell the lines have increased do to lack of staff. no fault to the staff. there has been countless times I have not bought from Starbucks do to the line around the building in an already congested area. do us all a favor and help the staff out! read more

Pretty good location. Drinks have always been correct and good. The parking lot is a mess, but not their fault.

Very clean, inviting atmosphere. All the staff I encountered were friendly and a pleasure to interact with. read more

Starbucks - Pumpkin spice Frappuccino, made by my Daughter Erika. - Coffee & Tea Near Me - Toledo, Ohio

Delicious every time. The workers are efficient and nice. It's very cozy inside. Overall I would recommend

It's new...it's clean...and it's a perfectly acceptable Starbucks. Maybe the location hasn't been discovered yet. When I got there at 7:30 on a Monday morning, the inside was nearly empty. One person seated, another just leaving as I walked in, though the drive-through looked a little backed up. Barista was friendly and efficient, and I was on my way quickly. If you plan to settle in, this location has the usual array of small tables lining the walls, as well as a more open lounge area with padded chairs. Overall this is smaller than most Starbucks outlets, but if the volume of business is consistently what it was like when I stopped, it's has all the space necessary. read more

Starbucks - Coffee & Tea Near Me - Toledo, Ohio

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Perfect service! Even though they were busy! Clean store and they were very organized.

Thus is probably my most favorite StarBucks in town, they have never messed up my order, always, and I mean always friendly. The staff is always busy pushing out orders or keeping them place very clean. read more

If you wanna pay for some ice with a side of your drink this is the place for you! I even ordered light ice specifically because I know how they load drinks with ice. Disappointed. read more

Starbucks - a plastic cup with a drink in it - Coffee & Tea Near Me - Toledo, Ohio

Ordered a mobile order and a drive thru order so far, and both came out great! Today in the drive thru, the barista asked me how my morning was and what I had planned for today. That was a pleasant surprise as I waited for my drink. They were quick in the drive thru and no line around 8:20am. read more

Starbucks - Coffee & Tea Near Me - Toledo, Ohio

A good location and spacious store. The staff is friendly as well, unfortunately the shop was really dirty, made it uncomfortable to have a good experience. I first sat at the little bar area, but then noticed pieces of food everywhere. Not tiny crumbs but large chunks of food scattered all over the floor. I took a closer look and there was a significant colony of ants devouring two of the larger pieces about a foot apart from each other, along with a trail of dozens of ants coming from a corner of the building. I moved myself to another section but let the staff know about the problem. One would think staff would show great concern, embarrassment and would take action immediately. Well gosh, not at this Starbucks! The employee minimized it and said they were aware of the recurring problem and continued with her other duties. While I sat at the other section I also noticed dozens of gnats flying all over me continuously. This is not acceptable for an establishment that sells food. I'm hoping the Health Department drops by and sees this mess, I will not be coming here again. read more

Corporate needs to take a visit out to the Starbucks. Probably in the top five worst Starbucks in America. Most definitely in Ohio! The coffee always tastes burnt and the workers are so slow! I've waited an hour and a half for coffee on multiple occasions. If you place an online order you should do it two hours ahead of when you would like it. read more

Everytime I come here the employees are always so nice and kind but for some reason every time I get a drink it never comes out full.... I bought a $6.25 Brown sugar oatmilk shaken espresso no alterations and it comes not full and its very upsetting. read more

NEVER EVER HAVE COLD BREW. Why dont you realize that you need MORE on a daily basis so plan for it instead of 86ing it from the menu? Obviously lazy workers. read more

I stopped in to do some work for about an hour on a Saturday. Ordered my drink, got a seat, and waited until they called my name. Except, it never came. I waited for about 15 minutes waiting for the line to clear, before I walked up to the barista (Alyssa) who took my order and told her I never got my drink. She immediately asked me for my name and what I ordered and looked at the cups that were still behind the counter. She wasn't able to find it and immediately got a cup and the milk out and started making my drink and told me it would be just a second. When she gave me my drink, she included a gift card and told me that my next drink was on them and she apologized profusely for the situation. I wasn't upset, I ordered on a busy Saturday afternoon and after working in the retail and food businesses, I know things happen and occasionally things get lost. But the great customer service that she gave me was incredible. This Starbucks is fairly close to my house so I stop in at least once a week, and her customer service made me want to stop in more. read more

If I could give less then one star I would...waited in LINE FOR AN HOUR..for melted coffee that wasn't made right and for AMBER to not only charge my card twice and the wrong way but to also get the order wrong and quickly try to shoo us away. Definitely not worth the 25$!! read more

Literally the worst. You will wait in the drive through for 30 mins minimum. Your hot sandwiches will ALWAYS be freezing cold and there will always be attitude. TERRIBLE! read more

Drive thru is always slammed busy & the parking lot is kinda awful. I recommend doing mobile orders to cut the wait time. Honestly even though the parking & wait times suck the drinks are always delicious & the employee are nice. Overall the inside is nice with lots of seating. Seems pretty clean for how busy it is. My drink isn't ultra complicated & I am not a high maintenance customer this location serves my pick me up needs. read more

So. I went to Starbucks early today because I had to take family to the airport. They are posted to open at 6. The staff was inside. When I tried the door, it was locked at 6:10. I knocked. A person with a less than amiable attitude came to the door and told me they weren't opening until 6:30 because it was Easter. Ok. Where did you post this so we would know? In my opinion, they were simply running late and used the holiday as an excuse. I have no problem with holiday hours, just let the customers know and show some courtesy when someone knocks after opening hours. I was not the only one trying to go through drive through or get through the front door. Poor management. read more

I've always gotten good friendly service at this location. Today however I experienced a very rude worker at the drive thru. Cut me off twice trying to order and gave very short rude answers. What ever happened to good customer service and taking pride in whatever job you do?? read more

This place is NOT friendly and they are slow!! And don't expect to get your order quickly if there are online orders!!! You have to wait -- terrible service !! read more

I always have a good experience at the Starbucks but the older woman working the drive-through this morning around 720am was miserable. I had to repeat my order several times for her to get it right and then when I pulled up after waiting in line a long time- because she was messing up orders, there was no greeting, no smile- frown on her face and she just barked the amount at me and handed my stuff out the window. No thank you or have a nice day. Second trip I've had over the last week and she was just as grouchy the first time. I don't think customer interaction is her thing... read more

I love Starbucks. The manager and baristas are wonderful here. I have used this location 1-2 time a week for the past several years (they moved to this new location fairly recently, from Talmadge Rd). However, I must say, the "WiFi" at this location is most pathetic. I have had faster speeds with my old dial up service from the 1980's. HELP! I was told that Corporate has been aware of this, but has offered no solution. Other Starbucks WiFi systems, in the immediate area, works fine. So, why open a new operation and offer such lousy connection speeds? FYI, I've noticed the in store customers, who need their computers, are thinning rapidly. Cheap-cheap-cheap. read more