Tried the Caramel Protein Latte today and it was absolutely gross. I would have loved to ask what was in it or have it remade but standing at the front counter felt like being invisible. No one acknowledged me or even asked if I needed help. This experience is exactly why I rarely come to Starbucks. I much prefer independent coffee shops where you're greeted and treated like a customer instead of an inconvenience. Between the disappointing drink and the lack of basic customer service this visit was a miss from start to finish. 1/5 read more

Service was so great and sweet :) the workers were so nice and it was a great study spot. I liked the music and the drinks and food were good too! read more

I normally hate 1 starring places Even when the food tastes bad. But microaggression?? ???? mayb bad customer service bad coffee (100%) what did I expect buying my coffee from evil corporation the black barista who made my coffee first times is their mvp. and why I returned but not again. mistake. Also this third time the coffee was SO gross, wrong, and missing the SPRINKLES (alil petty yes, but still!) so yeah if you're poc just hit dutch bros or any SL boba spot fr. not worth ‍ read more

I stopped by this location in Sugarland for a quick pick me up on a busy Saturday before Christmas. I specifically sought out this location because I wanted a drive thru. I'm typically not a Starbucks guy, but tis the season for giving and I've been getting bombarded with Starbies gift cards. When I do visit a Starbucks, I seek out their seasonal drinks. I do like their holiday items usually and decided on one of their new items. I will say customer service was great. The gal taking the drive thru orders was super friendly and tried her best to get me what I wanted. After letting me know my first few choices were out, I was finally able to get my third choice which was the Iced Sugar Cookie Almond Milk Latte. Even this I had to modify with oat milk because their almond milk was out. This was pretty early in the evening so I found it odd that they were out of so many items. Was what I got tasty? Sure. I got my caffeine fix. I just don't see myself going out of my way to come back to this location again. read more

Starbucks - Iced Sugar Cookie Almondmilk LatteSugar - Coffee & Tea Near Me - Sugar Land, Texas

This location is sporting a new sleek look after renovations. Very nice. Chose a caramel machiatto with oat milk because I like me coffees creamy! It was refreshing, smooth, and had a nice amount of sweetness. Make sure you swirl to get the caramel that drops to the bottom. What always impresses me at any Starbucks, this location included, is how kind the staff seems. Any time I have stopped by, everyone has been very helpful, patient, and just seem so friendly. Kind of makes the drinks taste better. read more

Starbucks - Caramel macchiato - Coffee & Tea Near Me - Sugar Land, Texas

Excellent service at this Starbucks! The baristas are very kind, detailed, and FAST. In and out in less than 10 min. Best one I've been to so far! read more

Purchased the Java chip Frappuccino with no whipped cream and added an affrogotto shot. The beverage was outstandingly tasty plus it hit the spot. The Associates were upbeat and super friendly. They truly made my visit forth the journey. The ambiance was calming and relaxing. The environment was clean and inviting. read more

Starbucks - Java chip Frappuccino - Coffee & Tea Near Me - Sugar Land, Texas

The barista messed up my order and I'm allergic . I asked for them to remake it but I soon realized after I took off, they just took the whipped cream off and gave it back. This almost caused me to crash after I started getting an allergic reaction. Terrible barista taking short cuts without realizing the consequences that it could have. read more

Starbucks - Wrong order - Coffee & Tea Near Me - Sugar Land, Texas

Place was pretty dirty with food on the chairs. Normally this place is extremely packed so it's a little difficult to do your work here. Otherwise, they make the same drinks/food as every other Starbucks. Cake pop and drink still tastes good. read more

Starbucks - Chocolate Cake Pop & Strawberry Açaí - Coffee & Tea Near Me - Sugar Land, Texas

I ordered a cocoa cloud macchiato and this is how it was given to me. A third of the drink was completely missing, this is completely unacceptable. I would've brought it up, but unfortunately I was in a rush. The drink tastes like an overly sweet ordinary coffee. Other than that, the workers weren't particularly rude. read more

Starbucks - I ordered a cocoa cloud macchiato and this is how it was given to me. - Coffee & Tea Near Me - Sugar Land, Texas

A worker here POISONED a customer. I am disgusted by the lack of customer service provided by the drive through lady at around 7:30am on June 1, 2025. My boyfriend is allergic to milk and ordered a dairy-free mocha cookie frappe(almond milk, no whip). When he received his order, he was disheartened to see whipped cream in his venti cup. He politely corrected the lady at the window and explained he ordered no whipped cream and almond milk. She took his cup and brought it back soon after with the whipped cream just swiped off and handed it to him with an attitude. He drove off, took a sip, and realized it tasted off(not almond milk). I listened to him on the phone as he hacked and coughed while experiencing an allergic reaction. I was extremely concerned and wanted him to pull over but for obvious reasons he needed to get home to recover. I called the store in hopes to explain this situation to a store manager and received no answer. This situation is beyond dangerous and could have led to anaphylactic shock. Thankfully he only took 1 small sip but the symptoms have been ongoing and the employee responsible should be held accountable. If his sip had been a gulp, this would be a headline not a yelp post. Do your job and deliver the correct order to your customers rather than having an attitude. Pay attention to the corrections. UNACCEPTABLE!!! read more

I'm not often in this area but stopped by on a weekday as I had an event close by. I've been to quite a few Starbucks' in my day and they all have their own differences. This location is situated in a small shopping center but I had no trouble finding parking. This is a decent-sized Starbucks with tables around the perimeter and some comfortable seating in the middle. I'm all about comfortable seating so that's where I sat. The downside to sitting where I sat is that there were no outlets within reach. As a whole, I think Starbucks can do a better job providing outlets. A computer's battery life only lasts so long! I had an interesting visit as this bizarre, old man was sitting next to me. He decided to take his shoes off, then his socks. Once he was barefoot, this is where things got weird. He held one sock in each hand and then began twirling his socks for a good ten minutes. I don't exactly understand what he was trying to accomplish but it was simultaneously funny and frightening. The staff surely saw this and decided to let it go without taking any action. You can't make this stuff up! read more

How " generous" of your strawberry acid ? It is ridiculous 4.82 dollars for only three pieces of dried strawberries in water read more

Starbucks - Poor strawberry acid drink - Coffee & Tea Near Me - Sugar Land, Texas

This location decided not to provide free vet coffee on Veteran Day. Shame on them. Won't be coming back here and it is near my home and frequented often. Nope... never again. read more

When I think of great coffee, I'm not usually one to choose Starbucks first. Even with their Frappuccino's, they don't usually crush the ice enough to make them smooth based on my past experience. But, I do love the fact that every now and then, they'd have a Groupon deal where you can get $10 worth of drinks for just $5. Plus, since my Groupon was expiring soon, I had to use it up for something. Now, the Groupon deal you usually see online only applies to "freestanding" Starbucks locations - not ones located in grocery stores, like Kroger. They had 2 returning and 1 new Frappuccino flavor: Mocha Cookie Crumble Frappuccino, Caramel Ribbon Crunch Frappuccino, and the Caffè Espresso Frappuccino. All were made well by the baristas at this Starbucks location. There were no large ice chunks leftover. Flavorwise, all were good beverages. I didn't drink the coffee Frappuccino's, but opted to order the Tazo Chai Frappuccino. This was also equally good in my opinion. The only thing I had a gripe about was the parking. I tried to avoid parking in the doctor's office parking lot next door, like other yelpers have recommended. Instead, we parked in the bank parking lot for only a little while and left ASAP, in case they were going to tow our car. So, try coming during off peak hours if you can. read more

Starbucks - From left to right: Mocha Cookie Crumble Frappuccino, Caramel Ribbon Crunch Frappuccino, and the Caffe Espresso Frappuccino - Coffee & Tea Near Me - Sugar Land, Texas

Jennifer made my day, she straightened up my mess up. Great Starbucks and very friendly workers! Thank you!

I've been coming to this Starbucks for years! Even with the pandemic going on, service has been nothing less than AMAZING! Everyone that comes in is kind enough to respect each other's space with social distancing. There's hand sanitizer available as well. I really enjoy coming here. Every morning I walk in I'm always greeted and they know me by name & face (even with the mask on). read more

The holiday coffee drinks are always a treat. I wish the location on sweet water would set up some cones to help with directing traffic - people are coming in from two different sides and it's always a point of congestion read more

Nothing beat a cup of hot non fat latte...it kills two birds with one stone...my daily caffeine fix and still keep my waist line in check! It has a very small outdoor seating area, but I normally used the drive through. Service is always fast and efficient. read more

Starbucks - My favorite spot for a cup of Grande non latte - Coffee & Tea Near Me - Sugar Land, Texas

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This location is always so dirty! The inside of this Starbucks is filthy no matter what time of day you go in. I have never seen an employee cleaning, even when they are not busy. I think this must be why the drive thru line is always really long, no one wants to go in. I've waited in the unreasonably long lines many times only to drive off, taste my drink and discover it was made incorrectly or with OLD tasting bitter coffee. The gas station has better coffee than this location. There are much better Starbucks locations very close by, don't bother with this one. read more

There was a really weird employee at the drive-thru window. I'm not sure if he was only doing this with me but he kept making sarcastic comments, staring at me in a very unhinged way, and kept saying "bless you" in a creepy tone. It was a really uncomfortable experience and I'm definitely never coming back to this location. read more

Out of the Starbucks locations I would find myself go to (including the one across the street next to Kroger's), this one is probably my favorite. I typically avoid the peak times for coffee, that's usually any time between 6-8 in the morning when people go to work and need their Cup(s) of Joe for their commute. The space is not really spacious and it has a long corridor leading to the back where the restrooms are. Most of the time I go in and order the coffee and just head out and rarely stay drinking there. The staff are made of mostly young, enthusiastic cashiers and baristas that are friendly and courteous. As I used the Starbucks App a little more, I can usually order ahead of time and have it ready for me at the Mobile pick up section. Which is good when your drink is the only one sitting there and you can tell it is yours from the name tag. To this I wonder if Starbucks can actually implement a system to scan a QR code as you are picking up your mobile order to complete the pick up. I suppose an honor system is being used here that random people won't just walk in to pick up your "already paid for" drink and just leave. Then again, same thing can certainly happen even if you are in the store and someone makes off with your drink (by accident or on purpose). Another reason I avoid busy times or busy locations. Will continue to patron this location. read more

Starbucks - Coffee & Tea Near Me - Sugar Land, Texas

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Drinks are the standard Starbucks drinks, gotta love them. Baristas are friendly and the store is clean. Never had been too crowded any time I've been. So why three stars? Because I wrote this hangry and here's why: My issue starts with a bagel order. What I ordered: Bagel, Not toasted, 3 cream cheese. (I know, we can talk about my cheese obsession on another forum). What I got: Bagel, Toasted, No cream cheese. ...So one of three is right. Now I'm sitting in my car with a bagel... And no cream cheese wondering if I should have just gone to the grocery store across the street for it. We didn't have time for that adventure this time, but maybe next time I'll spend the extra few minutes doing just that. It's worth the cheese. read more

Starbucks - Everything Bagel - Coffee & Tea Near Me - Sugar Land, Texas

Is there new management? Did they give all their baristas raises and benefits? Something good is happening here! I live near by this place and have gone here pretty regularly for at least 10 years, maybe more. Previously, the experience was what you expect of a Starbucks. Kind of forgettable. NOW, however, the energy has changed there. The staff are so warm and friendly. They are exceedingly patient and like to bring a personal touch to customer/employee interactions. Order turn around is a lot faster. The interior is cleaner than I remembered previously (I usually drove through) The only complaint I have, and it's a small one, there is some inconsistency with their drink making. I like the salted cold foam cold brew and order that often. Most of the time, it's delicious and perfectly crafted, but sometimes what I am handed is a cup of cold iced coffee with some foam on top. I've had this experience with other drinks too. It's not a gripe so much as a request to the management to make sure that everyone is making everything the same way.' read more

I'm not sure who is at the window sometimes, but she's really rude, and rushed me. Like geez, always having a bad morning (not the first time) read more

Heading to my son's ortho appointment this morning I had a few minutes to kill so I decided to swing into the Star Bucks on Sweetwater Blvd. this place is busy in the mornings! But what I found nice about this place are the smiles and cheery attitudes in spite of the busyness. This made the experience much more pleasant! Hey...90 % of it is customer service for me. I decided to order a chestnut praline latte...a seasonal selection and surprisingly it was very good! Not too sweet but just right! They have seasoned and experienced baristas here I can tell. Well staffed and efficient I was pretty impressed with this location. Especially for a busy morning with demanding customers. They must have a pretty good reputation because it seemed like there were plenty of regulars. Their drive thru was pretty busy too! The only ding I would give them is it seemed kind of cramped to me but for a Star Bucks I think it's just their standard smaller store. I guess I'm spoiled by places like Minuti Coffee where you feel like you can spread your wings. For an in and out quick to go place this is perfect but I doubt I would study here or meet a friend here. read more

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TLDR: Standard Starbucks. Solid location. Staff is courteous and the premises is normally clean. Visit: Weekday Order: Vanilla Bean Frappuccino Rating: 8.5 I stop in this location on occasion and it is your standard Starbucks affair. Drinks are consistent, as is the service. Parking is limited, but still more convenient than the Sugar Land Town Center location. Get a Gold card and giddy up! read more

Well it's alright for a Starbucks they are super nice, drinks come out fast. But it's an exceptionally stressful environment with the manager yelling at the other workers. read more

So now when you ask for no ice they don't fill the cup up all the way yet didn't let me know and handed me my venti cup with barely anything in it. If you're going to do that let the customer know. Which at first they made my drink wrong and that drink had no ice And was filled up all the way... now when they gave me my actual drink it wasn't filled. Might as well have gotten light ice. Stingy. read more

This is my favorite Starbucks I've ever been to and the one I visit the most for many reasons. If I'm spending $5 for a cup of coffee I want good customer service and a great drink, they deliver that every time. They never get my order wrong, they're always evolving and changing so their styles of customer service aren't boring and the workers seem to be really engaged and happy working there. I like that they remember me by name and even with the lines getting super long they still get drinks and even food out pretty fast. I'll gladly wait in line or go out of my way for this location and often do because they're getting it right. Props to the managers and staff for keeping this location on point, I think it's what all other Starbucks should strive to be like read more

Hi my name is M and I'm a Starbucks addict. But I'm giving this location one star because i have a consistent problem here. Yes, i keep going because it's literally 45 seconds from my place of employment. I order my coffee in such a way that i get upcharged, a lot. It isn't a difficult order by any means tho. Just an extra shot and some alternative milk....but it makes my Tall size drink about five dollars. And i consistently get my drinks with at least an inch below the top. No other location within a 15 mi radius does this. If I'm paying that much, I'd like to get the entire drink. Not 75% of it. And if i ask about it, i have always, 100% of the time, no matter how sweetly i ask, get major attitude from the barista who made it, with an argument that it's MEANT to be half empty, cus, duh, foam. Umm, then why do the other EIGHT locations i frequent never hand me 1/2 empty cups!?!? read more

Starbucks - No. I haven't taken a sip yet. - Coffee & Tea Near Me - Sugar Land, Texas

This is probably one of the better locations of Starbucks in the Sugar Land area. I'm not the biggest fan of SB, but I appreciate this location in regards to their convenience and service. This is the only location in Sugar Land that has a drive thru; and boy is that convenient or what. It makes zipping in and out rather quick and speedy. Their service is just as fast and friendly. They made me a cafe misto today, which is probably my favorite beverage at SB, when done right. They made it tall, warm and frothy, just perfect. It was steamed well and scented with just a bit of vanilla syrup. I realized I needed just a bit more syrup so they handed me an extra cup; how sweet is that? The workers here are friendly and deserve good tips. This location is nostalgic for me; all things quaint and cosy area within the burbs'. It's been a part of the neighborhood forever. There are schools and neighborhoods nearby that I am quite familiar with. If anyone knows me well enough, a warm good cup of coffee makes my day. Thankfully this location always pulls through and does just that. I'll visit from time to time as I prefer to support local businesses over big companies when given the chance. Other SBs can learn from this location; let's make coffee great again. read more

Waaayyyy tooo sloooowww! There were 4 cars infront of me, by the time I got my drink it was wrong & It's been 48 mins passed. He corrected my order but put EXTRA scoops of what I requested. Do not go there if you have only have 15 mins spare time. read more

Fast service, great tasting drink. Polite, courteous staff. Great experience! On a Monday morning, I visited this Starbucks through the drive thru. It's located in a high traffic area, but service was really efficient. read more

As far as Starbucks go, this place is alright. The place is clean, and the drinks seem to be made to a level of OCD perfection that leads me to believe that the staff might be suffering from Stockholm Syndrome. I give this place 5 stars because it is apparently a meetup spot for people on Tinder dates and the people watching is insane. read more

Best Starbucks service I've ever received, Joc was so nice and full of energy! After speaking to him I felt like I didn't even need the caffeine anymore read more

Mobile Ordered. Arrived and hot bagel ready but had to wait 10 min for iced mocha. At 2:45 was busy but not that busy.

I've never had any issues with wait time at this location. Whether in the drive thru or inside. The staff has always been friendly. The parking lot is small and us shared by a couple other businesses so it can be cramped and annoying. I use the drive thru to avoid this. It could depend on the time of day that you go here, but I've had no problem with the drive thru line. read more

Starbucks - A good service. I like this. - Coffee & Tea Near Me - Sugar Land, Texas

This is a nice and friendly neighborhood *bucks tucked away on Sweetwater Blvd. I love visiting this location because a) it's right by my work b) the staff is fantastic and c) the drive thru is pretty quick plus I like the homey feeling. Most Starbucks usually have all sorts of different faces come in and out...with this one I like that the team knows most of the customers :) read more

I'm usually impressed by Starbucks. But they were all laughing about how one of their staff members mis-wrote my order on the cup... and then i heard them saying a bunch of stuff that made it sound like they might mess up my drink really bad.. so when they gave me the drink I politely asked the middle-aged brown hair lady "What is in here?" And she responded with "What did you order?" I kind of wanted to say "I asked you first" but I just took the drink, sipped it, and told her it's not what i ordered but I'll drink it... it tasted ok. And she was really annoyed and shook her head and whispered stuff to co-workers. Been to starbucks maybe 1000 times in my life or more, and this was the first and only time I can remember one of their employees being rude. I'm used to the normal "starbucks wit" and sarcasm etc.. and that's fine with me. I went through their drive thru their next door... and this guy made this comment "911 emergency service please state the nature of the emergency" and I just responded by making a drink order. And he repeated the joke. So I gave him a courtesy laugh and we completed the transaction... but it was kinda awkward. I didn't mind that but I really hated the experience with the mean lady! read more