Closed the store in protest?!! Look I get it everyone deserves a living wage, but Missouri just raised theirs to $15 an hour, and we have the lowest price in the US!! If you aren't an essential worker don't expect professional pay! Starbucks could close down tomorrow and no one would die! If you want better pay and benefits then get an essential job! read more

Service was insanely fast when we walked in to place an order. Clean restaurant and friendly staff. However, I didn't like that you needed a code to use the restrooms. read more

When I walked in the space felt very open. The area across from the ordering counter is very open and well lit. It's quite lovely.  The baristas were very friendly.  One was engaging with some other customers when I was looking at the pastries, and I heard her offer to take a drink back and add more flavoring. That's the Starbucks service model!  The customer was really happy and the barista seemed sincere about wanting to do it for her. My chocolate cold brew, a new offering at the time of this review, is crazy good!  The delightful chocolate foam brought me back to childhood chocolate memories . Yes, that good! And, of course, we all know Starbucks cold brew is the best on the market. I'm pleased I stopped in this location to try the chocolate cold brew. I not only had a terrific drink, but I enjoyed the store. read more

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Took an Uber here to get a morning coffee before starting a remote work day while hubs was in meetings in the area. I had asked a person at my hotel if the Starbucks in the area had seating and she said yes, but was mistaken as this location had all seating options closed off and no outside seating options, so I had to take an Uber right back to the hotel as there was nowhere to work. No ones fault, simple mistake and I understand them wanting to keep employees safe while COVID is still around. My drink was made as ordered and up quickly. The staff was very friendly and the store was very clean. They had some fun boards and signs up that gave them a quirky vibe that was unique to this location - I love when locations do this!! Overall: A Solid location - no seating right now - so I recommend the drive thru! read more

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We stopped here on our way out for some coffee and a breakfast sandwich. I love the bacon Gouda sandwich. I tried their cinnamon almond milk cold brew today. It's not as sweet as I was hoping, but a nice change to try something new. They have a drive thru and staff was wearing masks. They were friendly and fast. No complaints! read more

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This is the best Starbucks in town! I go to this one every day the workers are friendly and quick and make the drinks perfect

Starbucks is overpriced with too much hype. My coffee tasted burnt and my vanilla flavoring tasted very generic. I honestly believe McDonald's has better coffee. read more

Been here a few times at 6am or earlier. I've dealt with "Jersey Girl". I get my coffee and leave. I did try something with almond milk but tge taste was not for me, it's still in my fridge. Must be an acquired taste. read more

Just came out of the store and I was once again so impressed with the staff at this location. Brian is a proactive leader who seems to be very interested in supporting his team and at the same time having time to interact with his customers. this is a great team which is why they don't only have my loyalty, they have made me a delighted cus Terry Hoggard read more

Admittedly I'm not the biggest fan of Starbucks. I really like the ability to order on the app and pick it up, so I put up with one every now and then. No waiting, right? Well this location got my order and when I arrived I heard them calling name after name as orders were ready. Mine should have clearly been ready by now. I finally walked up to the pickup area to inquire. I stood while being ignored by the staff busily making orders over and over. I finally interrupted to ask about my order and was told it was ready. Why didn't my name get called? I asked why they didn't call my name and they mumbled that they didn't do that so that people wouldn't take my order. Really? What about me? No apologies given. I was clearly waiting, totally ignored. Even after I asked, no apology? Nice job Bucky. read more

The Glenstone location is fine, with lines typically running to the street, but I was in and out quickly, and Alexis at the window was really kind and spent time getting to know who I was, it really felt like a genuine connection with someone who cared to dive deeper into this customer. I'll be back here for sure! read more

This is the best Starbucks to go to in town in my opinion. I always feel a welcoming vibe from the staff, even though they are always busy. The coffee drinks are above average, but that's something you should expect from a main coffee/food chain. I will say their serious strawberry drink is probably the best by far. The fruity flavor to it is quite exceptional. Overall, I'd recommend this location as the go to Springfield Starbucks. read more

Starbucks - Grande Serious Strawberry - Coffee & Tea Near Me - Springfield, Missouri

Drive threw coffee just simply shouldn't take this long. 15 minutes every time I try to grab a quick coffee. Very frustrating.

Cool Starbucks. Love the rustic tables. Quality artwork. Love the artwork. Staff is friendly and efficient. Clean. Very clean. Very cool. Wish we lived locally. This would be our nice every-day 'Bucks. read more

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My go to coffee shop! Five stars! Friendly staff! Good pricing! My only complaint is that I wish they were open 24hrs!

I think this would be a great Starbucks to hit up. It's in an off-beat location, but it was really clean on the inside and has plenty of seating. They also have a drive-through, which seems to be a good thing around here. I would definitely meet up with friends here if I were on that side of town. Otherwise I'll probably stick to the smaller one on Sunshine and Campbell. * WiFi hotspot (TMobile) * Drive-through window read more

Not my favorite location. From the looks of the parking lot they weren't busy. Signs to get to the store are misleading so if you're on the hwy don't bother getting off thinking it's close by. It's not. It's a lot of back tracking for a small location that is slow. We've gone here a few times when we're in town and each time something goes wrong. This time there was a car in front of me in line and I watched as they paid ....... got their drinks and she sat there with the window attendant gossiping. -______- normally I'm really patient but I needed my coffee. When it was my turn to pay not so much as a sorry for your wait just a cold cost of my drink. Whatever but they got my drink wrong!! Ughhh plus waaaaay to much sugar!!! I think I've got a cavity now. I'll send ya the bill read more

They knew I didn't live in the area. And by they I mean everyone. They all stared. How did they know? Was it my alternative punk look? Maybe I had just forgot to wear my monster energy baseball hat that day. Big deal I guess. Is anyone listening to me? read more

Starbucks - :( - Coffee & Tea Near Me - Springfield, Missouri

5 star Starbucks -- followed GPS to one in a grocery store....oops. Next option was here and much better. Very nice staff, nice ambiance, and they handled our order of 30+ drinks quickly and without any mistakes. read more

Starbucks has been really missing the mark recently. I had to go inside after going through the drive thru because I could tell just by looking that my drink was made wrong. They were nice about it but my drink still isn't what it was supposed to be after going in. read more

This Starbucks was bad for so many reasons. First it took them 15 min to make 3 drinks with nobody waiting. Then they ran out of coffee only filling up my Venti half way so I had to give it bad to fill up with more coconut milk. I wanted egg bites which they were out of. Def won't be back to this location. read more

I am basing my rating on the drive-thru experience I had today. I ordered a venti iced americano and they were very quick to make it. The drink tasted good and the quality was consistent like any other Starbucks I've been to. read more

You can get in and out of this drive-thru easily. I thought it'd be difficult to manage that parking lot. Nope. Not a bit. And the line is never too long. Inside? Well, it tends to be pretty full of people. Some probably walk from their houses or dorms or something. You can usually find a seat for you and one friend. But if you walked in with like 6 people, you might not get to sit together. read more

Staff was friendly and my drink was pretty tasty. It appears that a higher up manager is having a meeting with the store manager. He is extremely loud. He can be heard over the drive thru window and coffee machines. I find it very unprofessional as he stands there talking about the employees. If you want to make changes and improve the flow of the store, great. You can go to an office and develop a plan of action. No customer needs to hear about cleaning, employees, and merchandising. read more

Is this Starbucks even ever open? It always has cones out in front so you can't go in to the parking lot and when the cones are gone there is a sign on the drive thru saying they are closed. All the other Starbucks do not have this issue. read more

Good Service, and overall a good Starbucks. HOWEVER, the barista kept calling me "buddy", I'd say he did it about 5 or 6 times in 1 drive through interaction. Other than that it's a good experience. read more

I have been to many, many, many Starbucks stores in the United States. This store is the best store ever! The manager is so nice! All of the baristas are awesome. My drinks are always delicious. I have lived next door to it for almost a year, and I go in daily. I have always had a great experience with the staff. read more

It's Starbucks... I love Starbucks. Grande Mocha Breve, extra shot, no whipped cream...damn... read more

Drive through is consistently slow and drinks are consistently poor. Staff isn't the friendliest either. Starbucks? More like starsucks

This Starbucks was very slow and the staff weren't very friendly. I guess I've been spoiled by the Starbucks in Florida. I have several I frequent there and have never been disappointed. read more

I like this location because it is near to my home. But when trying to go through the drive-thru before work it is almost always awful. The drive-thru lane is not very long and people get stuck in the road trying to pull in. It is sometimes slow on those mornings as well. Food-wise they have only messed up my order once and it is always delicious. read more

It's Starbucks. Good service. Nice atmosphere. Good friends...

this store is the most awful starbucks i have EVER been to. i have been here SEVERAL times and they mess up my drink every time. not to mention the fact that it is DISGUSTING and the workers are disrespectful little teens. this time when i went, the drive through was full of cones. instead of putting up a sign or something to signify that they were closed, the little teen girl sat in the window with her mask down drinking her coffee, staring at us. i drove 30 minutes to get to this starbucks and she has nothing to say. what she is doing, is drinking her coffee in the middle of a pandemic with her mask down AROUND ALL THE INGREDIENTS. do NOT come here. read more

Horrible service! Have to wait 10 minutes for a coffee while the staff horse plays! No one says hi or thank you.

slowest starbucks i've ever been to. be prepared to wait 20 minutes in the drive thru even if there's only 3 cars in front of you & no one inside. idk what's up with all of the starbucks locations in springfield but y'all need to get it together. read more

They desperately need friendlier baristas there that actually want to help you, Colleen was extremely rude and needs to smile.

Just went to this location and the experience was awesome. Caitlin was a saving grace. She was friendly and courteous. She actually gave us GREAT customer service and I feel she deserves a pat on the back. I got the eggnog frappucino and the holiday season is officially in full swing for me! :) The only reason the rating is not higher is because the inconsistent service but if Caitlin is any indication of the direction of this location...I will be back. Soon.... read more

I really like how they make my cappuccino here, and the staff is friendly. During peak morning hours, the drive thru line can be very long. I wish they would spruce up their exterior landscaping and parking lot. Interior chairs are uncomfortable. read more

This location usually hits it out of the ballpark. Just drive thru and has the worst caramel macchiato ever. I think they totally forgot to put the caramel in. read more

Lots of flies in the display case and at the tables . . . I've ask them to turn down the loud depressing music nearly every day, and they never do. Usually, they give the "corporate policy" excuse. How about the "what-the-customer-would-like" policy? Nevertheless, this location is convenient and the staff is generally pleasant. read more