I like Starbucks coffee but am very disappointed in this location.
I been to the store several times. Twice I have gone there specifically to have a coffee and connect to the Internet but twice I have not been successful. I spoke with the manager on both occasions.
The first time I called Starbucks tech support and the agent was not sure why I could not connect. I have no problems at other free wifi sites around Sherwood Park.
The second time I asked for the address of the CEO of Starbucks and will end a note off to him, Mr. Howard Schultz, in San Francisco. Perhaps some patrons have been spending too much time on the Internet and the store wants to see less of them but cutting off the Internet??
The manager said she had problems getting on the Internet as well which made getting her work done very difficult. She is a very nice person. She went out of her way to help. Generally the staff are friendly and courteous.
Overall the outlet is not bad, but parking can be difficult at times as apparently other businesses moved in after Starbucks opened. Also on cool days, the air conditioning still blows chilly air which is annoying. Priority is given to orders coming from the drive thru which slows counter service. There are free newspapers.
I have been trying for two years to get a cup of Orange Pekoe tea at Starbucks, but for some reason this chain of coffee shops does not sell it. Not sure why -- and staff aren't sure either. Must be a San Francisco thing... read more