Nice clean open space, friendly staff - I like this Second Cup. I wouldn't call the space cozy, it's almost a little clinical with all the white paint and the bright lighting, and I think it could use more seating. It is more sleek and modern than other locations however, and there is more than enough space for patrons to line up without crowding each other or people who are seated. The weekday morning barista is really nice, friendly, knows the regulars by name and drink, and went out of her way to help me find a happy level of sweetness to my vanilla latte. Very good food/treat selection too. Try the spinach & herb twist, very tasty and will keep you going past lunch. Why can't Starbucks have decent nibblies like this? A wrap or sandwich will set you back at least $7 - go next door to 7-11 instead and get one for under $5. This location also offers Pinkberry frozen yogourt. I don't know why, and have yet to see anyone order it. Lemme know how it is if you try it. Seems like an odd random place to have frogurt. read more

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The woman who works the morning shift at this location, I wish I knew her name, is a legend. She's the reason why people become regulars at a coffee shop or restaurant or wherever. We stopped in each morning during our three-day stay in E-town and by the third morning she knew what we wanted even before we ordered. That's magic! But it wasn't just us, it was a number of customers who she knew the names, faces and orders for and she did it while being polite, personable and efficient. I think it would be a smart move for the management at Second Cup to have new "baristas" at other locations shadow her for a few days, or maybe a week, and observe how she interacts with customers. She's "old school" in her approach to customer service and "the kids" could learn so much from her. I don't need a heart or a smiley face on my latte to make me become a regular at a coffee shop, what I want is genuine human interaction from the person serving me my coffee. read more

This is one of my favourite Second Cups. I love how they have outdoor seating but it can get noisy being on Jasper Ave. The inside seating is spacious and rarely it is every so busy that you can't find a seat. I like they have the bigger comfy seats towards the back. They have a large selection of cookies and desserts if you are looking for a snack or after dinner treat. I'm not a coffee drinker but I like their cold drinks like Italian sodas, mango chiller, or frozen hot chocolate. If I'm in the mood for a hot drink, I like a nice cup of tea. There can be a line up but the service is pretty good. It's a great place to meet friends for a coffee after work. read more

I've always hated the brewed coffee Second Cup uses; it's so goddamn acidic - or "bright" I guess that would be in coffee-speak. Their espresso isn't amazing either, but is leagues ahead of the regular drip stuff. I come to this particular Second Cup location because, for the immediate area, it has the best selection of pastries and a powerful air conditioner that saved my life on more than a few sweltering summer days this August. It's also got a lovely window-facing counter that lets you quietly tuck yourself away in corner sunshine and write letters to faraway friends with no one looking over your shoulder. read more

Second Cup - the entrance to the second cup - Coffee & Tea Near Me - Edmonton, Alberta

I love coming to Second Cup. I don't drink coffee but I come for tea, just a simple green tea. Therefore I can't comment on the barista's skills since pouring water on a cup and placing a tea bag doesn't require much. At the time I ordered my tea there wasn't anyone else waiting so my tea was ready right away. There is plenty of seating available, including a few couches to make it more comfortable :-) The music is not too loud so you will be able to have a conversation without the need to be loud. In general, a good location to get and enjoy your drink :) read more

Second Cup - the inside of a coffee shop - Coffee & Tea Near Me - Edmonton, Alberta

Ooooh shiny! This location recently went through some amazing renovations and it looks GREAT! I'm a big fan of Second Cup in general, but don't make it downtown very often. I like this location though. It wasn't too tough to find parking at 4:25 on a Tuesday afternoon. When you walk in, you immediately notice how bright and open it is. It was lovely. The drink quality is on par with other Second Cup locations. No complaints. I am a sucker for their rainbow butterscotch bars (or whatever they're called), so I got one of them.... also no complaints lol The staff were friendly, and explained some new (to me) beverages that I hadn't heard of before. read more

I saw you there one day sitting beside to me in winter time, you were working with your laptop and for a moment we see each other but unfortunately both were silly and shy and we didn't talk or share some infomation for the next, anyway if you read this lines and remember that send me a text please at efu2013@yahoo.com for that reason I remember this coffee shop in Jasper Ave, and I hope to find you some day again. Ed read more

I really like Second Cup, for their lattes and their Frozen Hot Chocolate. Located right across the street from my work, the convenience is awesome. I used to go quite often and was starting to get recognized by the staff, but I have backed off the caffeine. I have frequented this location years back, and again now that I work so close. Their new rewards program is pretty great too, and in the beginning when it rolled out, the manager was super helpful in assisting me with some slight issues. read more

Second Cup - a stack of coffee boxes on a table - Coffee & Tea Near Me - Edmonton, Alberta

Second Cup makes for a great second office. This location is convenient for me to spent time at while I wait for my wife. I can hide at the back with my laptop, write reviews for Yelp and get some work done. Parking is good and staff are friendly. Their beverages and desserts are same quality as every other Second Cup. As with most every Second Cup, wi-fi is free. read more

I come here sporadically, I would say. It is convenient in that it is close to transit and to many other places I like to visit. The menu includes quite a number of good beverage options from coffee to tea and frozen hot chocolate and more, but I don't feel that there are any real stand out options. I do like the seating arrangements in this shop however: there are couches booths, sturdy chairs and much more. Generally it is a good place to stop and visit with a friend or otherwise have a good time with one or two other people. I've also had a meeting or two here and the tables are convenient for taking notes. read more

I can't speak to the drink-making abilities at this location, but on more than one occasion I've come here, waited at the till for a couple minutes to be served, realized that the baristas are too busy talking to each other, and just walked out. The location, though, is great and there always seems to be open seating both indoors and outdoors. I think this would be a good location to study at.. assuming the barista feels like helping you. read more

Love the new look and the new owners, Tom and Angela. They go out of their way to create a welcoming environment, more than just a place to get a cup of coffee or tea, but a part of the neighbourhood. The staff are all friendly and make a lovely latte or mocca, made to order. read more

Yesterday was my first time here in a very long time. I stopped in briefly to grab a drink before my work-related workshop nearby. It wasn't busy when I walked in at 8:45am, with only 2 people seated at tables inside, and one other person outside. I walked straight to the front to place an order and the person taking my order didn't bother to even smile or say hi. She just seemed so unhappy and unimpressed with her job. I ordered a blueberry bran muffin and a London Fog. Meanwhile, the barista lady also wasn't pleasant, not once did she smile either. Overall, very poor customer service at this Second Cup which is disappointing to see. Oh, and the muffin was not good at all. It was wet & moist yet somehow still super crumbly and way too sweet. read more

Extremely kind and accommodating staff! I had a bit of a unique situation where I had scheduled a meeting with several other people, not realizing they closed at 7:00pm. The staff was so sweet and offered to stay open a bit longer for us. I would never expect it to happen again, but it was such a special gesture and we were all very appreciative. Thank you so much for such a wonderful experience! read more

Very friendly and efficient staff. They are polite and consistent. I always appreciate a place that gives you great service. Stop in and enjoy, you will have no complaints!!! read more

I USE to come to this location every day, until I had some extreme bad customer service. There was dirt and black tiny hairs on the rim of my drink and it really grossed me out. So I waited until the baristas noticed me waiting to speak to them. I apologized for seeming anal and told the owner/barista (who is there everyday) that the rim of my cup was dirty. She said she would remake it then in front of me said that the drink was not dirty, it was coffee grounds on the rim. Then she passive aggressively say it "it's bound to happen in here". As I stood there I said, "there was actually little black hairs on the rim" and smiled politely. The barista/owner continued to argue with me insisting it was coffee ground then she handed me my drink and said, "there you go". And no apologies were made, just an under tone and rolling her eyes. Then she and the other barista waited till I left the store, not sure why, I can only assume to talk about my complaint. This was very uncomfortable and really poorly handled, as I am a regular but will no longer be willing to pay money and receive bad service. read more