Walked in Not acknowledged Looked at a few times but NOT acknowledged After 7mims and a courtesy cough (from myself) Said "what can I get you?" My husband order a black hot coffee No one at all waiting for coffee in the lobby Kept working and taking others orders When I complained Tried to give my husband a coffee that was already SITTING there before we got there it wasn't even the correct size. I understand they are drive busy Then make it a drive only Terrible customer service, we didn't have any food. It was average clean Maybe one of the worst customer service Starbucks I have been to. read more

Don't let these negative reviews fool you! The staff are very kind and welcoming and made a perfect drink! :)

This has got to be the slowest Starbucks I think I've ever been to and I travel 45 states three countries. If you are in a pinch on time avoid this location like the plague ! read more

We were in the drive thru line for 45 minutes unable to exit the line. This has to be the slowest Starbucks I have ever been to. Please AVOID IT! read more

Starbucks - Coffee & Tea Near Me - Selma, California

Starbucks in the middle of nowhere and my drinks did take a little bit too make, but the workers are sharp. Worker acknowledged me and combined my multiple orders. Clean store. Impressed with the friendly Starbucks. read more

Starbucks - Their unique product - Coffee & Tea Near Me - Selma, California

I'm surprised by these negative reviews of this location. I absolutely love this Starbucks. I come almost daily and even when there is a line in the drive thru, this team makes orders faster than their customers cite their requests. Every person on this team is polite and friendly. I have never been disappointed at this location. I commend the manager and her team for being exceptional and working so well together. I feel with our culture we are so spoiled by convenience and instant gratification that we take advantage of people and situations so easily. Perhaps before we write emotionally charged reviews that can impact people's lives, remember that machines tend to break, people get sick, supplies are not endless, and customers ahead of you can be difficult. Have a blessed day readers read more

Terrible customer service. The white gentleman with the blonde hair and glasses is very rude. We are on a long road trip, we obviously had to use the restroom but we were definitely going to order and told him we were going to order but he had such a rude attitude. We then went to the counter to order and informed him that there was no toilet paper in the restroom. He told us he would take care of it and did not even though we mentioned and one of the other female employees ln staff had used the restroom and knew there was no toilet paper and still did nothing. Then after getting the lattes we ordered my mom walked up to order brown sugar to add to the lattes we order the same guy with a rude, condescending and racist tone asked why and what she didn't order anything. And had to prove that her husband did order something. The guy then responded and said well we don't have any for you. I then went up again to ask for toilet paper and the guy said well I'm on my break and the female coworker said to wait and we waited another 30 and still nothing. They are such rude people with such a terrible and condescending attitude. read more

Melanie was the best she helped us out she's so kind. She was fast at getting what I ordered ready for me great customer service thank you Melanie read more

Take forever that's it and can't even make a drink good and they need to hire more people

I called ahead to make sure they had a drive thru (( CHECK THEY DO )). Gigi my barista was so sweet. Helped me with my order served it with a smile and didn't hesitate to grab a cup of Water at the last minute. Highly recommended read more

The new Starbucks on second street, very friendly, minor works on correcting drinks; my Matcha was a bit too powdery. read more

Great staff and professional service! Close to the highway 99. Clean inside and good taste. read more

Starbucks - Coffee & Tea Near Me - Selma, California

I stopped in for a coffee on my way to Hanford for work. The drive-thru line was long, so I decided to go inside, where there was no line. I ordered my usual, but when I got back to my car and opened the lid, I was shocked to see the cup was only half full. Considering how much I paid, this was very disappointing. I hope they pay more attention to quality and consistency in the future. read more

Starbucks - Crazy!! It was damn near empty - Coffee & Tea Near Me - Selma, California

See all

It took 20 minutes to get a coffee. Slow drive through service. Not sure why it was so slow. But maybe there needs to be more workers.

Staff is very friendly, the sandwichs amd coffee are best tasted in every starbucks . The ambiance is very appealing and good .

So So Nice! Best service I've ever received at a Starbucks. They paid close attention, offered to run my food out to me (I ordered Togo) and went out of their way to make my experience better. They even announced that they were making my order when they started it (which was ASAP by the way) and they finished my order within 2-3 minutes and I had purchased 3 items. I love it! read more

Natalie and Anissa at the Selma Starbucks have Great Customer Service and were very helpful!!

I came to this Starbucks a few months ago probably around May or June 2020 as I was getting my car serviced in Selma and the dude ordered my favorite drink at the nearest Starbucks in Selma by Selma Auto Mall. I love mobile ordering as you order and there's really no wait as when you arrive your drink is usually ready. Upon entering the staff was wearing mask and very friendly too! At the time there wasn't any dine in so you had to get your food or drink to go. All chairs and tables were pushed back. Staff was wearing masks properly. No complaints at this location. My usual Matcha iced latte with almond milk was delicious! read more

Starbucks - Nails finally on fleek! - Coffee & Tea Near Me - Selma, California

DO NOT COME THRU DRIVETHRU IF YOU HAVE LESS THEN 30 minutes to spare they literally have been taking so long to make 1 drink i don't understand how it could honestly take that long and service is rude and terrible read more

Getting coffee for tomorrow's breakfast! I still have a gift card and a continued challenge to work on. Ordered 2 coffees. 1 with nonfat milk and Stevia and the other with 5 Stevia. The worker was kind! I scanned my phone. Order paid for and waited a short time until that worker handed them over. Sunday has arrived and the coffees with breakfast were good. Good service and coffees. Recommended! read more

See all

This Starbucks just isn't it. So slow,you can't be a Starbucks right off the freeway and go this slow. It shouldn't take 35 minutes for drive through... my order wasn't made right, it took so long and I didn't want to wait another 30 for them to try again so I just went on my way. Hope you enjoy my money I suppose. So if you're reading this review to see if this is a good Starbucks to stop at, just go to the next one I'm sure it's faster. read more

Customer service has definitely improved in this Starbucks location. Just be advised that they have had a few shortages and changes in their food and drink menus. I'm looking forward to enjoying my drinks without modifications due to shortages. I like the new updated furniture and decor. I also enjoy the calligraphy and creative art created by staff. Cleanliness is of utmost importance to me and this team rocks! The store is always spotless. read more

The day before Christmas and my boyfriend and I needed to buy Starbucks coffee for gifts. The location in Kingsburg actually had NO coffee bags left to purchase, so we went here. It was crazy busy but had plenty of bags of coffee to purchase. The girl at the counter was very nice and offered to grind the coffee. I didn't order a drink so I can't speak to that , and I notice a lot of poor reviews about the drinks. But my experience was good, and I would definitely come back here again if I come into the area. Thus the review is for service and the inventory the day before christmas. I was shocked the other location had NO pounds of coffee for purchase. Come here for those Starbucks gifts! Cheers and happy New Year! read more

Horrible service and I don't know if they lack intelligence or just don't have passion for what they do but they cannot follow a simple instruction. Extremely rude they do not care about the customer. I was there before closing but stated I was lucky she took us in. You should appreciate the clientele since we literally pay your bills read more

I'm going to start by saying this Starbucks in my hometown has been so long awaited for. It was about time we got a Starbucks of our own which means I won't have to drive to the next town to grab a drink anymore. Yaaay! (throws confetti) Any who, I have been inside and the drive thru as well. Both inside and drive thru have a tolerable wait time. I've actually waited longer in the DT than I have going inside, so maybe I'll start getting off my car more often. Baristas are nice and patient. They were on task and doing their duties while I was there. They were friendly, quick, and displayed much teamwork. Store is new so it's still super shiny and very modern. It's clean, organized, stocked and decorative. My drink was great too and my name was actually for once spelled correctly. Job well done Selma SB! read more

See all

Great drinks and nice and friendly staff would love to recommend to anyone looking for a good bite

This company doesnt want your business. Im sure they would love your money, they just aren't willing to do anything for it. Ordered door dash- had surgery, couldnt drive. I got an 8 dollar warm milk. When i came to store next day with the unused coffee, the young 'lady' began to talk over me and refused to listen to my issue. I asked, can you hear me? A manager walked right by glanced over, kept wiping counter. Cashier replied I can hear you quite clearly; do you want the coffee remade or what? A kid made my coffee, again it tasted like warm milk. Kid that made it days that is just how they make it. I respond, you know Ive gotten this exact coffee every day since 2019 right? He tells me that on the side on the print out the sticker it says only one shot. I proceeded to attempt to show him on the DoorDash order that that is not how it is written that is not how I ordered it; he refuses to look at it. Again manager right behind them, not intervening, nothing to say. The young 'lady' at the register is curling up her nose like she smells something bad; probably forgot to do her hygiene this morning. I WAS a loyal customer. My order had come to 45 dollars; I was asking them to remake one drink from that order, and was treated like a homeless person asking to take a bath in their lavatory. When even leadership is not interested in providing a service in a service industry, well lets just say its hard to expect the employees to exhibit different behavior. read more

My favorite Starbucks of all they always get my order right! I like going in there to do work while enjoying my coffee and pasterys

Customer service needs a lot of work. I was waiting for someone to notice me at the counter and was hit with a "what do you need". Absolutely unprofessional and unwelcoming tone. Will not be back. read more

Selma finally has a Starbucks! The staff is very welcoming and friendly, however, due to the size and being the only Starbucks in town, the place is not as clean compared to other Starbucks. People are either dirty or the establishment doesn't have enough staff. Every time I come, tables have crumbs of food and is out of napkins. As I mentioned before, this Starbucks is good but they do need to keep up with the cleaning, or else it will deteriorate and look trashy in the future. read more

Starbucks - Coffee, WiFi and responsibilities - Coffee & Tea Near Me - Selma, California

This Starbucks is the worst. I tried to order a spinach feta wrap at 8am and they were "out." My beverage order took forever and when I finally got my order it was horrible. I ordered a hot Chai Latte and what I got was hot hot water with a touch of Chai. Don't bother stopping here they're horrible. My husband's Chai was the same. I'm super disappointed that I wasted my money there. read more

Starbucks - My very watery Chai Latte. Yuck! - Coffee & Tea Near Me - Selma, California

This Starbucks is one of a kind. It is the first starbucks that I could honestly say that I could have ordered, ran 3 miles, and still be waiting in my car at the drive thru before my order was ready. This is not because I am an Olympic runner and can quickly run 3 miles...but it is due to the fact that I have now been sitting in line for over 30 minutes. I'm not from Fresno, but if you are familiar with the area, consider a different location so that you do not waste your day in this line! read more

Ordered a Venti iced coffee and specify that I need a classic inside with no dairy. I've been to this location three times in all three times they forget to add the classic syrup. I highly recommend tasting your drink before you leave. read more

Great tasting tea's. Hot coffees. Warm and delicious breads and sandwiches. Barista's are great, knowledgeable and super friendly. read more

The customer service is always good here. My review is based on the fact that every time I come to this starbucks they are always out of something. Today I could not order a decaf coffee or any type of latte since they were out. They are not well stocked on food or any type of cups. read more

I always place my order through the mobile app & there has been a few instances where my order gets taken & today was one of those days however the worker her name was jaclyn I believe asked me what was in my order and made me a new drink & danish right then and there. I really appreciated her acknowledging me and helping me out. read more

They make drinks right. However, the store has turned off their milk alternatives for their drinks for mobile ordering and when I called and asked about it they refused to turn them back on despite having the alternatives and the employee did not care that it was an inconvenience to paying and returning customers. They say it's because they're "low" on them however none of the surrounding stores have theirs turned off and, from experience working for this company, they all get the same shipments. The customer service here is not what it should be. read more

DO NOT STOP HERE! We stopped at this location because it looked convenient from the 99 Hwy. Thank goodness we got food from Chipotle before getting in the drive thru because I've been sitting here blocked in for 20 min...literally, no exaggeration. I'm pissed because this is killing my travel timeline. read more

Store was a mess when I came in. There was a spill on the table that had been there so long the table was turning white already. 10 minutes into my wait someone reminded the barista that there was a spill, and they came out to put a wet floor sign. My one drink took 30 minutes to get, and the spill was still all over the table and floor when I left. This place either needs better management, or staff training/more work hours. read more

Starbucks - Dirty table. This place is a mess - Coffee & Tea Near Me - Selma, California

Drinks & service were fine,, but egg sandwich and pumpkin bread were not heated all the way. Half of my sandwich and the middle of the beads was cold read more