Drink - I had the green and red sprinkles on my drink. I didn't think they tasted like anything. They just added an interesting crunch to the whip cream. Had the iced pumpkin cream chai. Pretty good. I might like the iced apple crisp cream chai a little better. Atmosphere - Pretty quiet afternoon when I visited. I did not visit the restroom. Not hot or cold inside. I have been to some places where it's been hot. Good sized Starbucks. Not one of the smaller locations. Seemed clean, did not sit at one of the tables. Service - There were three employees. The service here was quick once they got to us. Parking - Surface parking lot. No parking meter or parking structures. read more

This location has experienced an interior refresh within the last few years. There is plenty of communal seating and the staff is pretty friendly. My Matcha with Strawberry cold foam was delicious and I really enjoyed the for here glass option. read more

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I am slightly ashamed to admit I've been here a couple times lately. Their switch em up options help me feel slightly better about my choice to grab Starbucks for my lifestyle and personal choosings. I saw a lavender drink when I last visited to get a London Fog. I am also enjoying their spicy falafel pockets snack things. I wanted to grab a hot matcha green tea latte, but ai wanted the lavender. I asked and the tendant was helpful by informing me it was a powder and that they had 2 recommendations for how it could be added. I agreed to whatever they said and trusted they knew best. Mmm, I like the lavender flavoring. Is it likely on my clean list? I don't know, but I wonder and am relatively certain I can say "no" to that. Anyway, I went back for another today. I was now asked how many scoops. This is a new question. They recommended 4. I agreed. I am going to take a break before I develop a habit. The lavender with the matcha? Hot? Oooo, yum. read more

Sorry to say I didn't have a great experience here. The cashier was not warm or friendly and was busy grabbing a conversation with a coworker while I stood there waiting to be acknowledged. No apologies or warm greeting. When she couldn't hear me when I returned to the counter to request hot sauce, she rudely asked, "what?!" The booth seating had crumbs and debris all over and I used a napkin to wipe it away to sit. My iced espresso and sandwich were fine. Staff would loudly drag chairs along the floor in setting tables up after guests left. Would recommend more attention to how guests are left feeling. read more

This is the slowest Starbucks to ever exist. if you are in a hurry, even doing Mobil order, you will be waiting a very long time. I felt like I was at the sloth DMV from zootopia. Maybe some of their workers need some extra pep in their step read more

The girl at the window was SO wonderful I'm still in line at the drive thru while writing this. Thank you for my pecan latte recommendation! It was lovely and so were you Darian! read more

Wanted to start by saying that I waited a few trips so I can make an overall informed and fair opinion. This location has consistently poor customer service. Seems used to be the norm and the "welcome" is an obligatory. For five dollars for a cup of coffee, it's not unreasonable to expect a level of engagement and what used to be in the norm for Starbucks. I love Howard Schultz for coining the. This phrase reflected. his focus on quality, consistency, and customer experience. But more to the point, unfriendliness and an unwelcoming environment, and not a recipe for a place that I wanna spend my money at. I won't be back to this location. You're better than the way you're currently representing yourself. read more

Having an art class at the Scottsdale Artists' School was a fantastic experience and topped off with a solid journaling session here at this Starbucks location. Tasha is an upbeat and focused manager who leads with kindness : I saw how she interacted with her staff and she was amazing. Also, I love a good mug instead of a cup and it was the fantastic Peter who reminded me there was a discount for this! Who knew! Thank you Scottsdale Starbucks : when I'm back from LA you'll be my new fave before taking my painting class! read more

The shaken espresso was great, but the Java chip was more watery than usual also they were out of the new potato chive item. Customer service was good and we went through the drive thru no line. read more

Starbucks - Java Chip - Coffee & Tea Near Me - Scottsdale, Arizona

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Insanely busy on a Friday morning, as expected. I do feel at this particular location gets a lot of traffic. Ordering at the counter is always really fast, but there are so many drive-through and mobile orders that you end up waiting at a decent amount of time for your drink anyways. They do have about seven people working, so there is no shortage of staff and they are working as quickly as they can. However, it has been about 20 minutes since I've ordered, and I'm still waiting. clean interior, really friendly baristas, consistent quality of drinks! My go tod are the nitro cold brew, vanilla, sweet cream cold brew, or a shaken espresso. read more

Starbucks - Super busy on a Friday morning - Coffee & Tea Near Me - Scottsdale, Arizona

My go to Starbucks always hits the spot. Picked up some pumpkin cold brews which were delicious. This location can get very busy but the staff is always friendly and works diligently. I always order through the app to cut the wait time too. read more

Starbucks - Iced Coffee - Coffee & Tea Near Me - Scottsdale, Arizona

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This Starbucks was dirty inside. I was there about 1.5 hours and never saw anyone clean up or wipe down a table for the next customer. My drink was standard, nothing extravagant read more

I am in Starbucks all week as I work all over the city. I have seen the staff interact with our homeless and needy population in a way that isn't always the best. I get that it's a retail store. Today however, I was so impressed and hopeful to see the staff here at the Goldwater and Scottsdale location treated this elderly woman. they went above and beyond and treated her with such dignity and grace. They valued her instead of making assumptions and trying to get her out. I am really moved and impressed by this staff. There is still hope and amazing people out there. Thank you guys read more

My coffee was good. My experience was horrible. I use Starbucks online mobile app to order my coffees, expecting to be quick and go in and go out. I arrive at the Starbucks and there is a handwritten sign on the door stating the lobby is closed and the call number. I call the number and I'm told I have to go through drive-through to pick up my drinks, if I wanted to go through drive-through to get my drinks, I would've just gone through drive-through. The reason I use mobile pick up is so I could do this quickly. I waited 18 minutes and drive-through to pick up my coffee. While I was in drive-through, I noticed a blonde person who worked at Starbucks walking out a coffee to someone else waiting at the lobby door. It was the same person that handed my drinks in the window. I'm not very happy about this experience. read more

The staff was friendly. Normal Starbucks fare but just had to say customer service was good. read more

Starbucks - Pandemic emptiness - Coffee & Tea Near Me - Scottsdale, Arizona

Ive always loved starbucks and this location is so close to my house. However, i'm writing this review because when I went yesterday I had such a nice experience. Sonya was the one who helped us at the window and she was so genuine and sweet it just really made my day. I know food service in general can be a grueling job but she was so nice and helpful!!! I had to write a review for her. read more

I can't believe I haven't reviewed this location. It's one of my regular ones , love the area close to old town Scottsdale nice staff and they make my drinks right mostly. This location opens up as early as 4:00 I think . I have also found some great merchandise here those pretty tumblers and mugs the internet is obsessing over. The drive thru gets really busy but I don't mind the extra wait for that perfect sip of caffeine. Cheers! read more

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One of the cutest Starbucks locations. This is one of my top two favorites in Scottsdale. I know the parking lot can be busy but they have plenty of parking for mobile pickup orders. Easy access off of Scottsdale Rd no matter which direction I'm coming from and my drink is always ready when I arrive. The last time they even put a sweet message on my lid that made my day and coffee extra great. Recommend this location. read more

Starbucks - Americano + Cinnamon and "Have a Great day" message from Baristas - Coffee & Tea Near Me - Scottsdale, Arizona

Starbucks will always be the OG of coffee. However, my go to Vanilla Latte is now $7. Without tip. You read that right.... 7 dollars for a coffee. So when I win the lottery or my distant aunt dies and leaves me a fortune- I can spring for my favorite coffee. Until then- Circle K house blend for $1.79 is almost as good and a buy one get 3 free cost savings over Starbucks. read more

Still the worst Starbucks around. Always slow. Always understaffed. Terrible design for drive thru, which is always backed up. It's dirty inside and out. What a shame. read more

Disappointed after the first and last trip after a hectic drive through experience. Kindly greeted by a friendly barista staff who seemed new I placed my Happy Hour promotion. Excited to get a buy one for me and hand over a free one to my bestie we learned the promotion was not offered. Apparently on the app with the correct date listed 7/26/2018 which after 3:00 pm the promo for a grande or larger expresso was suppose to be buy one get one. According to Brooke the special was on the Teveana Teas. After showing her the special from my application that not only alerted me, had an email but rang it up as a pre-order to show this was not made up she insisted that was not the offer. I understand if I'm wrong but she was short, non-apologetic and unpolished. I ended up still placing an order and my drinks came out well but I won't visit a location that is unethical. It is one thing not to order an offer but when a customer is polite and simply trying to explain something proper communication is appreciated. My advise is use your app cautiously at this location. Clearly the communication corporate offers does not stand at this location. My pics prove it! read more

Starbucks - Coffee & Tea Near Me - Scottsdale, Arizona

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Nice starbucks for a morning coffee and lounge session. You've got a community's bar sit sit at plus multiple tables to spread your backpack full of stuff on. However it's the 8 leather lazy boy chairs you'll fight over that make this place feel at home. And believe some weirdos really make this a home. Today's special after I consume this Venti Americano with room is the newest 4 day treat the CRYSTAL BALL drink. I can't wait for a diabetic coma after this drink but I must try. Well, time to drink up. After all I spent $4 on a cup of coffee so let's not waste it. read more

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When my drink tastes like what I ordered, I'd give this location a 5 star rating. However, this doesn't seem to be the case anymore. Staff is friendly and service is good. read more

Coffee Master Melia is horrible, rude and demeaning. Insisted how I wanted my coffee was wrong, attempted to charge me for extra milk and put about an inch of ice in a Trenta iced coffee. I will avoid this store going forward. read more

It's early. I get it. But 2 simple items - both not 100% right.? Cmon. Unlike some other reviews, my drink was nice and full. Add a star for that. Ordered Carmel macchiato w/extra caramel. And pumpkin muffin warmed, but not hot. (I just don't like to taste the cold refrigerated version. Room temp would be fine but they don't have that so....) Anyway. Drink was up by the time I got to the window. Waited another 4-5 mins and got muffin and off I went. Just tasted freezing cold muffin. Then I thought- I'd they weren't warming the muffin, why the wait lol? Oh and no extra Carmel in my drink as requested. It was too early to be busy when I was there - maybe the employees are still half asleep and need a cup of coffee? read more

Starbucks - Coffee & Tea Near Me - Scottsdale, Arizona

Avoid this Starbucks. Worst I've been to in the valley. Employees are rude and slow. Ordered my drink correctly as I always do at every other Starbucks. Was rang in wrong and then I was told how to order it by the barista. Remade it and did not taste like the ones I always order at other places. I'm sure I won't feel well later after their mess up and giving me dairy. This store should be closed or needs a lot of corporate attention per my experience and the many other recent reviews. FYI I'm in the restaurant industry so I have a lot of patience for customer service. read more

Rude employees. Didn't take my order correctly and then when asked to fix it she gave attitude and actually said to us we never said that we wanted that on our order. But we did. Then handing me a cup with caramel all over the outside of the lid. 4/22/24 8:45am. read more

Got lousy service ; who starts their day w/ a cold bagel ? also, this place hadn't been swept in a while.....full staff serving drive thru & in store customers .....guess I came @ the wrong time read more

My favorite Starbucks! It's huge, with outlets everywhere. It can get busy, but usually there's at least one table open, and there's quick enough turnover that I've never had to leave from my electronics dying on me. There's this rotating cast of old men fhat I always seem to run into, all with resonant, distinct snores. Distracting, but hilarious. Only recommending now right before I move, so y'all don't swamp the place while I'm still here. read more

Drive-Thru is UBER fast, not to mention the staff is super friendly. For whatever reason, every time I order at the counter, they aren't friendly and barely acknowledge you. The location of where the drive-thru is at is not functional --often times the line blocks the intersection, scary! read more

Mirei is absolutely so rude. She called my sister a bitch at the window because we ask for her drink to be remade. Super unprofessional.

I wanted to get a cold brew sweet cream coffee for my birthday. The drink was made very poorly with old cream. I asked for it to be remade ( very politely and softly ) I was given the same batch of old cream. When talking to the supervisor he told me this is exactly how the drink is supposed to be . So I guess the customer is wrong. I have been ordering this drink and grown accustom to its flavor and proper execution. Now I just can seem to convey that I just want a fresh product that was sold to me so many times before. When talking to the store manager I was offered another remake, so I went in this morning for another try. Before I could even oreder the drink , it was explained to me that it will always be like this and the cream falls flat. At no point did anyone stop and say- "Hey I'm so sorry about that, let me make that alittle fresher for you or find a way to give you the drink you would like ( especially with it being your birthday )" I was talking with the supervisor In the store with all the other workers staring at me , it was an uncomfortable experience to say the least. I am saddened that this is the result to what was an easy fix at the time- for someone to show me they are there to help me and deliver the product I purchased . Sadly, I won't be going back. read more

Still my favorite Starbucks. I come here all the time. I've changed my drink order from my last review so nothing complicated about it, but I order it all through the app. These employees are always super kind. Great service and very hard working. Super busy location. read more

This review is particularly for the staff at this Starbucks. I went in during the morning rush & I expected it to to be busy. It's a weekday & people are rushing to get their coffee before work. You also have to factor in that it's the holiday season & everyone is dying to get their festive themed cups. The staff said they were running about 20 minutes behind, but it's not their fault. They had plenty of staff but there's only so much you can do when a massive wave of foot traffic comes in, mobile orders are piling up & they've also got the drive through to deal with. I was shocked how rude some customers were to the staff. No one likes to wait, but people were literally insisting their order be made next out of order. I was so impressed with the staff for maintaining their professionalism & for how hard they were working. I made sure to say thank you when my order was ready. I really appreciate you all & wish you a happy holidays. read more

It's Starbucks, very consistent good coffee. I only drink regular coffee so can't give much advice on anything else. But the blond roast is among my favorite brew. read more

This appears to be the busiest SB in Scottsdale(there is a newer one in North Scottsdale)with a very busy drive thru. Service was excellent by a Barista from Peoria(he told me, can't remember his name). The seating area is nice and longer than average hours. One negative is you have to ask to be let into bathroom. read more

The inside lobby is a mess, trash is on tables and floors need to be swept and mopped. Also the baristas were loudly making sarcastic remarks to each other which sounded unprofessional. read more

Every single time I come here they do not fill my drink all the way up. If I'm paying $5 for a coffee i at least want every drop I'm paying for! read more

Starbucks - Grande iced coffee - Coffee & Tea Near Me - Scottsdale, Arizona

Who doesn't love Starbucks? Love coming to this one because it has a drive-thru and there are a lot of seating options inside with a decent amount of outlets which is good if you need to come here to get some work done! This location is always pretty clean and all the baristas are always nice and helpful! read more

Starbucks - Sale on cups until September 4th! - Coffee & Tea Near Me - Scottsdale, Arizona

Alexis working the cash register was extremely rude when my friend attempted to order her drink. She proceeded to explain how this was just difficult and why she hates making custom drinks.... Last time I check I was a paying customer. Will never return to this location again. read more