Always friendly staff very quick to serve and they're very kind and smile and they're always playing good music.

This is one of the best Starbucks in Maine! I can't speak to the drive-thru experience, but... Pros: + This might be the cleanest Starbucks I've ever been to, and that includes the bathroom! + The staff seem friendly! They engaged back with me when I asked questions/made comments. + This is the first Starbucks where I had a little note written on my cup, "enjoy the unexpected sunshine today!" + Drinks are made accurately; it seems like if there was an issue, they'd be more than willing and kind about fixing it. + They are quick with their drink turnaround. It barely seemed like anyone was waiting long for their order. Cons: - it's SO LOUD inside. Between the music blasting at 11/10, the coffee machines going, and the din of people talking... if you're a person who is easily overwhelmed at noise, heads-up! read more

Nice clean restaurant, fast and accurate service, never had any problem so far. The selection of food items and beverages is really good, all items I ordered on different occasions were fresh and good quality. Staff is professional and helpful always. Really recommend. read more

Come here almost every morning and the drive thru always goes quickly. The baristas are friendly and cheerful when taking your order. The one thing is the inconsistency of the drinks themselves. When it comes to the seasonal drinks, they'll miss toppings on occasion. It's not the end of the world, but you're expecting to get what the drink consists of. They've been out of items a lot of times and they don't offer anything to rectify the situation. They just wait for you to place an order for something else. Every Starbucks I've been to has always given either a discount or a coupon for your next visit. I'm not sure if that is not a practice at this location because it happens so often. Overall, not terrible but not the best location. read more

I've been coming here every morning before work, I'm normally happy with my drink but seems like these few times they made my drink wrong , the cold foam sinks down before I pick it up and it barely there, because I always ask for extra cold foam on top. read more

Starbucks - Starbucks Cold Brew Coffee - Coffee & Tea Near Me - Scarborough, Maine

My husband and I went through this location's drive-thru with our kids yesterday and a young individual named Skylar served us. He was so friendly, kind, and helpful. Going through drive-thrus don't always give you the experience you're looking for but Skylar really set the bar high! Our drinks were made correctly, our kids enjoyed the penguin cookies, and we even got some reusable cups for red-cup day! Thanks for the great service, Skylar!! read more

This has got to be the dirtiest Starbucks I've ever been in. Sticky floor, dirty counters no hand washing in sight . While I was waiting for my coffees the barista wiped off the counters where they make the cold drinks with a dirty rag and wiped ice and debris on the floor! The counter where they put the finished drinks was dirty and had blobs of Frappuccino on it. There wasn't a clean spot. As I watched her make my drink I thought surely she'll hand it to me and not put it on the counter, I even held my hand out for it as she walked towards me...nope she put it right on the counter right in some white crap! Sigh, then when I got in my car and opened the lid of my $5 caramel hot coffee it was half full! read more

Starbucks - Haven't taken a drink yet...supposed to be a tall caramel macchiato. - Coffee & Tea Near Me - Scarborough, Maine

Shittiest Starbucks I've ever been to..!.! So inconsistent with there drink making ability's... the baristas should be referred to a hacks

I have a lot of nice things to say about this Starbucks location! The staff has been consistently nice and helpful. There has been plenty of parking at the times I have arrived. The drive through line DOES NOT interfere with parked cars, there is plenty of room for everyone! There is an outdoor patio with cushy and comfortable patio furniture. The only downside is that the drive through ordering window sits smack in the middle of the outdoor seating, so as I am calling out for a hard boiled egg protein box, I definitely feel like I am order-bombing people's personal conversations. read more

I've had pleasant experiences with all the baristas here but whoever is doing your ordering, cmon dude. no need to say more, you know what you're doing. read more

Wow. Whoever made my ice pumpkin cream cold foam chai latte, I hope your pillows are always cold and you never have a bad hair day. I never get a bad drink there and when they messed up my order they had a new one ready for me in like 30seconds (& gave me the "messed up" drink for free!). Only negative would be how annoying the parking can be to go inside, but the drive thru is efficient and somewhat easy to get in and out of. Everyone who works there busts their asses off and deals w annoying/rude customers daily... and they still manage to be kind and patient to everyone. They all deserve a raise to be honest! read more

Seeing as to how I have stopped in at every coffee house from here to eternity in Maine and liked some and didn't like others this one was not one of my all time favorites but for a few reasons that I am not sure that they could have helped really. So the service was great with super friendly staff helping at every corner and really keeping the flow of this little busy place in tow and engaging with everyone and keeping the place in pretty good shape (outside of the one out of order bathroom) so that was PRO. The coffee I had was the typical basic iced coffee that I get from Starbucks and have come to appreciate the nuttiness of their brew and one of the first placed to rock out the cold brewing process. Had the option of either adding the stuff I wanted or have them do it so that was nice because often when I order something with Skim and splenda most places load up with the splenda and then it is too sweet. Here were the negatives ... places to sit down during any busy times ... everyone was looking for a place to cop a squat while partaking on their beverage of choice and looked like lemmings wandering around trying to find a spot so that is difficult for those that might be looking to fire up the puter and get some work done. The second negative is the parking at this little place .. there are like 6 spots and everything is a one way so it is quite confusing to some and then if you don't have a spot of the 6 spots then you are not going to starbucks or have to hit the drivethru. Lastly on this January winter day it was FREEZING in the dining area where my fingers were cold and I had to put on a jacket to just stay functional. If you are looking for a starbucks coffee, I might recommend hitting the drive thru (even that is a circus at times) because then you can still talk to the great staff they have there and not have to deal with the hustle and bustle. read more

I always pass by every single day and there are always long lines. I was in need of a serious pick me up and decided to stop by. The reviews almost prevented me from stopping by but i decided to try anyway. All Starbucks Coffee is the same, the difference is in its service. I went through the drive thru. It was not long at all. From ordering to getting much drink was about five minutes which is probably the fastest service I have ever had at a Starbucks. read more

Starbucks - Interior - Coffee & Tea Near Me - Scarborough, Maine

Parking can be tricky here but once inside its a gamble on what kind of service you will get. The staff is often friendly but when there seems to be more than 5 people there they get kind of rude. The quality of the drinks also goes down hill. My best suggesting would be to look in and if they are not busy then go for it. Should there be more than 3 people then just pass on this location. read more

I normally love the folks at the Starbucks. But they seem to have been swapped out today with a crew of grumpy, downright unpleasant people. Did I say something wrong? read more

I was there this morning getting a breakfast sandwich. I noticed a huge fly roaming from sandwich to sandwich inside the counter. I let the employee know, she was indifferent, said they don't sell those sandwiches inside the counter anyway. I told her I knew that but looked pretty disgusting and even pointed to her "it's right there". She just stared at me with a smile as if it was no big deal that her customers are getting grossed out with big flies on their sandwiches. She didn't bother opening the counter so the fly would escape or anything either. I'm spending a few days in the area, will definitely go elsewhere. You're selling food, what's wrong with you! read more

Absolutely the worst customer service of any Starbucks ever. My drink is prepared incorrectly more often than not or recently forgot my order, I waited 20 minutes. The employees are too busy carrying on personal conversations, or as witnessed in a recent visit, insulting a customer. I tried to move on without giving this joint any stars, but couldn't. It doesn't deserve this one star. read more

Fast, pleasant, professional. Andrew at the drive through went above and beyond to make an amazing connection. Thanks Andrew and starbucks team. We'll see you tomorrow. read more

I always do drive thru in the AM because it's easier and I'm on the go. Today, I walked in and I love love love how spacious and retro this location is. I'm impressed since it's fairly new to Scarborough, ME. I got my skinny chai and went for some oatmeal with blueberries, nuts, agave syrup, honey, and brown sugar. I know it's been on the menu for as long as I can remember, but it's really good. It fills you right up and it's very healthy! read more

Starbucks - Yummy goodness :) - Coffee & Tea Near Me - Scarborough, Maine

I had an amazing experience. The worker Amber was amazing and super nice to me. Make sure everything was perfect and it tasted great! Will definitely be going back because of the experience and great customer service I received! read more

very nice atmosphere but two comments the Internet was slow and there was almost no one no wireless charging! get up to date here will ya'! read more

Starbucks - Coffee & Tea Near Me - Scarborough, Maine

Iam a Starbucks coffee slut i mean I can't get enough an I know a lot of coffee barista folks an tonight @ the route 1 Scarborough starbucks MIKE makes the best coffees yes I said coffee's I got more then one . I go to a lot of different places an get coffee twice a day an sometimes it's a hit or miss but I had to swing around an tell him how tasty his coffee was;) Thank you read more

If you MUST get your Starbucks fix, driving along this main thoroughfare (rt. 1), you might stop here. I would recommend NOT going out of your way to get here. This location has a very small parking lot and a drive-thru plus counter service. They tend to be busy, but you have to ask yourself why. The staff tends to be rude, although there are a few who ARE "people" people. Even if your staff-personality experience is pleasant, mistakes run amok here. Wrong mix-ins, missing ingredients or just the wrong item altogether. Do they know the meaning of quality control? I am just not sure. Your mileage may vary, but more people seem to be disappointed with this Starbucks than should be. read more

Starbucks - The holiday Starbucks cups have returned. - Coffee & Tea Near Me - Scarborough, Maine

Always quick and friendly. Parking is challenging but what Starbucks isn't really!? Seating inside is slightly limited but they have one of the largest outdoor areas I have seen at any Starbucks. If you're swinging in and the drive-through line is long, don't let it scare you they're always very quick to move the line along. read more

I am a yuge Starbucks fan and have been to many all over the world. I hate to do this to my hometown Starbucks, but this location is absolutely atrocious. For the amount of time it takes to get a simple iced coffee through the drive-thru, I could plant, grow, harvest, roast, grind, and brew my own drink. Same goes for service inside. My drink is often times messed up, and from other reviews, I think this is normal for this location. A visit from corporate would really help this location out. 1/5 stars. read more

I feel bad that I have to say this, but the service I've experienced at this Starbucks has really declined since I started coming here 5+ years ago. About 2-3 times in the past couple of months, I've ordered with the app (the drive thru line is usually long and ordering inside means waiting for the drive thru to get their orders first) and they've had my drink ready when I arrived, but completely forgot my food order. A couple of weeks ago, I waited for almost 20 minutes before getting the food I had ordered. Today, I arrived to find out they didn't even have the food I had ordered and paid for (although the app did not say they were sold out). They said they would refund the payment, but I haven't seen it yet. The people who work here are very nice so I'm hoping it's just the app and that this will get better soon! read more

From the cashier to the person making our drinks, everyone was rude. The parking lot is small and with a full drive thru, don't expect to get in or out. I don't go to Starbucks often, but I will avoid this location like the plague. read more

The best Starbucks I've been to. Drinks are always prepared correctly and swiftly considering the volume of business this store does. Baristas are personable, funny and take the time to learn who you are and develop relationships with customers. They're always polite and upbeat considering some of the horrible ways they get treated by certain people in the public, which I've witnessed. Love this location!! read more

A one-star because zero is not an option. Forgot to make our drinks (Tuesday evening with five others people here & no one in line), very loud & obnoxious staff, dirty bathrooms; though my café Au lait was drinkable (hard to screw those up). Constantly banging stuff around behind the counter. Hardly a relaxing coffee shop. Only reason we were here was because Scarborough Grounds closes at 5pm. Won't be back if I can help it. read more

I don't understand why a leading coffee shop offers only Pike blend coffee. I think this standard brew is bitter. Why not offer customers the Italian or French roast. I guess I'll have to frequent another coffee shop. read more

Great people, very friendly service. My only complaint is that they've messed up my drink 2x but hey- we are all human!

Parking lot sucks but the baristas are true sweethearts! Get there early or come every morning so they know your order

It's hit or miss at this location. I always order the same drink and out of the past 6 times it's been made differently 4 times and those 4 times were gross. Sometimes you get your drink quick other times it's about 3-4 minutes per car sitting and waiting. Staff is friendly and upbeat. read more

Coffee is good as always but this parking lot is the most poorly designed parking lot I've ever experienced. It is absolutely absurd and I just witnessed an accident becuase there is not enough room for everyone to properly back out and also get in line for the drive through. read more

Since I've been to other Starbucks, I go in there with a good idea of what I want. The coffee I ordered with Hazelnut was not even drinkable. There was some kind of sludge on the bottom that I believe was supposed to be Hazelnut, but it did not smell or taste anything similar to that. I would have gone back to complain, but I was bringing it to my significant other who was the next town over. Since it was my first time at this location and first impressions do matter, I will not be going back. read more

I go through the drive through a lot at this location and have always had wonderful service! They always make my drink correctly and the line usually moves quickly too. read more

This is my friendly neighborhood Starbucks. When I walk in, they know my coffee order by heart. This is a crazy busy location, but they still make you feel at home. read more

they're all so hot i'm drooling. i've never loved a group of baristas more. thank you for existing you're my life

The worlds slowest coffee shop. Every time I stop on the way to work I regret it. No one should wait 10-15 minutes for one coffee! Even when there's no one in line it's STILL a ridiculous wait time. It's so strange. When I see a line I know I'd better not attempt it unless I have 30 minutes to spare. read more

Loudest coffee shop on the planet. If you enjoy roaring blenders, constant slamming of tin metal on metal then you will love this place. Yikes! read more