I am very impressed with the hospitality that I received from Noelle and Kacie at this Balboa Ave x Clairemont Drive location. I am not a big coffee drinker myself, but met up with my business partner at this location several times and am seriously considering becoming a regular. Noelle is very kind and professional. She seems to have her system down. I bet corporate loves the way she handles the store. Kacie is an absolute sweetheart. She has excellent social skills. I observed her with coworkers and people in the drive through. She even chatted with me for a few minutes during her break. Unbelievable service from the two of them. With all the heat the Starbucks brand has been receiving Corporate needs to add a bonus to their pay checks. Not all employees at this location demonstrate the excellence displayed by these two individuals. read more

Starbucks - Enjoying whatever this drink was while using their study table. - Coffee & Tea Near Me - San Diego, California

Too many cooks in the kitchen! I counted 7 maybe even 8 ladies working here. Witnessed them give away someone's drink to the wrong drive through vehicle. Then when my order took for ever, they had to remake my drink because my order was also given to the wrong person. They did give me a free coupon for my next order which is why I upped the stars to 3 stars from 1. Anyways, they lacked coordination and team work. Everyone was nice but too many people were making comments instead of 1 person taking the lead. read more

They would not even offer a free cup of water don't patronize these inhumane corporations.

I have been a regular customer at this location for the past several years, visiting on a consistent basis. While it is not located directly off the highway, it is conveniently situated off Balboa Avenue at the corner of Clairemont. The establishment experiences high traffic, largely due to the three nearby schools that bring in both the before- and after-school crowds. Despite the heavy volume of customers, the staff consistently provides quick/ prompt service while also maintaining accuracy with orders. I dont believe ive ever had my order wrong! The only bad thing is no longer ordering water on the app. Recently, this location has seen a noticeable increase in coffee traffic following the closure of two nearby stores. This has resulted in longer wait times, sometimes approximately 5-10 minutes beyond my usual pick-up window, even for pre-ordered items through the app and I ipt to pickup inside as drive thru wrapped around. The staff was courteous and transparent in explaining the situation, which I appreciated, and made complete sense. Understanding the circumstances, I have simply adjusted my routine by arriving a bit earlier to accommodate the added traffic. Despite the increased demand, the interior remains welcoming and well maintained. Additionally, the restrooms are kept clean and access-controlled with a code, ensuring they remain available for customer use only. My son loves the cake pops and cheese Danish. We are anxiously awaiting the new November menu drinks!!! Overall, this location continues to deliver reliable service, quality products, and a pleasant atmosphere, even during its busiest hours. read more

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Wanted a quick coffee. Ordered ahead and found out the inside is closed so you have to wait on an incredibly slow drive thru line to pick up. Also light ice here is ice filled more than half way up a venti cup. Disappointing after playing almost $8 for a drink. read more

Starbucks - Lots of ice in my light ice order - Coffee & Tea Near Me - San Diego, California

Things have changed. Place has gotten better. Staff is very friendly now. No complaints.

Screw this place came in aug 26 @ 7:58-7:59 to ask for a cup of ice mind you nothing else in it or liquid. Since it was still hot out on the fine evening. Deadbeats could not even offer it without saying you must but something in order to get a cup or ice. I'm sorry you're going to go broke by providing ice in a cup damn sorry lame Starbucks ! Take your money elsewhere where people ! If I could they deserve a zero stars mandarin wok on the other hand no problem or questions asked gave me a cup with ice blessed their hearts ! read more

I've been a customer and coming to this Starbucks for almost a year. I wanted to use the bathroom and I was rejected by liyah. I'm very disappointed. Liyah please learn about the third place and show customers more respect and suck up your pride if you're having a bad day. Noel please talk to your employees about customers who come frequently and allow them to use the bathroom. I wish this store does well in their customer service. I noticed that most of your employees taking their time to attend one customer. I used to be a shift supervisor for Starbucks before and these employees are not managed well. They have become more rude nor care about third place. Also proper batch brew cycle that needs to be conducted every 30 minutes. read more

First time I've been asked if I purchased a drink when I asked for code to use the restroom for my child. Yes, I have an account, yes I was going to buy a drink. It's unacceptable to deny customers, especially with children around. Get off your high horse read more

No music playing and the staff are all upset. It made me feel uncomfortable being inside to wait for my drink. The place was clean but not a spot you would want to hang out or meet anyone at. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

Best Starbucks experience I've ever had. I went through the drive thru and there was no line which was surprising. Till I realized these ladies were working at 100mph! They got my order and drink ready in less than 30 seconds, no exaggeration. Bonus points for flavor. The woman taking orders was so nice and cheery as well read more

One star for it being good but this is the coffee that cost me $7 this morning. Too bad I couldn't enjoy $7 worth of it. read more

Starbucks - An insulting $7 cup of coffee. - Coffee & Tea Near Me - San Diego, California

I've been to quite a few different Starbucks locations and have always been content with my drink and the speed of service. I just (a few mins ago) had the best experience at this location with the highest level of customer service I've ever experienced! The employees were SO sweet and ensured we were satisfied walking out the door. Such a refreshing experience that made us smile! read more

$8 for a drink that was ALL ice. If the girl who took my order wasn't nice this would be a 1 star review. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

Fast, excellent and friendly service. We will return! I've been going to this location for many years

Corner of balboa and clairemont . Across from harvest international market . There's a drive thru as well . Spacious and large location ! Well air conditioned and nicely quiet this morning . Drive thru was busy so I walked in to place order . Lots of staff but they all seemed to be busy with drive thru orders . So took a bit for someone to notice me and take my order . They're slower here but my iced coffee tasted fine (not too strong or bitter). There are two restrooms towards entrance . And plenty of parking this morning in a lot they share with others . read more

Early mornings are the hardest and this location opens very early and the staff are super amazing. Drink is always made to perfection. Pulling in can be quite tricky because it's the location but totally worth it. read more

i went in one morning and i was very exhausted and i asked for some water but they make you pay for it! and the food there is so dry, workers suck and scream at kids all day read more

Dropped by here for a late night coffee yesterday at the drive thru and it was a quick and convenient experience. Service was nice, I was in and out of there under 5 minutes! read more

My boyfriend and I have been coming to this Starbucks once a week for about a year now since we do our laundry right next door. Pro: you can almost find get table or seat. Cons: the customer service needs some major help. As I've said I go to this Starbucks pretty frequently and more often than not something is wrong with my order lately. Most recently (I'd say the last 6 times) I'll order a hot tea & something for my boyfriend, I'll get my drink, but need to remind them about his. I wait about 10 or 15 minutes until I ask and they always act surprised and had no idea about the order. You charged me for the drink so I know that you know. When ordering I have had to stand around for a minute or two so that the employees can finish their personal conversation. I have decided I'm done spending my money here and won't be returning. I would rather sit at the laundromat or in my car while I wait for my laundry. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

Katja was VERY professional and coolio! Will be coming back again for more Caramel Frappes. Thank you!! read more

Starbucks are a dime a dozen but some can stand out. Been to this location a few times and it is always clean, has an open feel, tall ceilings, big windows. It probably gets busy when the HS down the street is in session but weekends and weekdays are pretty quiet. There can be a few homeless people hanging outside or inside charging phones etc. but nothing like the Starbucks in Hillcrest! It also has a drive through which is busy but that doesn't seem to affect the speed of making drinks for customers who walk in. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

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I made a quick stop at this Starbucks for some regular oatmeal with brown sugar, mixed nuts, and dried berries, and raisins. For my morning kick, I had a Grande Cafe Misto made from a medium roast. After letting the oatmeal sit for a couple of minutes in its container I added the packaged goods. I like this part because it allows one to control the amount of brown sugar that goes into the oatmeal. After I mix all the ingredients, I gave it a go, the oatmeal was quite good. The hot did what it was suppose to do and cooked the oatmeal well, the mix nuts were crunchy and tasty, and dried berries and raisins were sweet with a bit of a chew. The cafe misto was very good. The hot steamed milk gave the coffee a mild creaminess and made the Pike Place Coffee smooth body even smoother. One thing I like about cafe misto is that it's prepared with hot coffee on hot milk, so you get one hot coffee. Service okay. I thought the girl at the counter was a little impatient and could of been a little friendlier, but the girl at the order pick up counter was just grand. read more

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Went to this Starbucks for my normal drink that came out to be $5.70. I paid with Apple pay and after it went through I looked at the screen to realize the total was $10.70. I asked the LADY at the window and she IMMEDIATELY had the receipt ready to prove me wrong and say that it was $5.70. I glanced at it and drove off to later look at it and realize she tipped herself the max tip of $5. I never had the option to tip which I normally do so that should have been the first red flag. This has to be a normal routine for her as she was so quick with her response to shove the recipe in my face to prove her point. A literal SCAM ARTIST. read more

Lazy employees I saw them in a circle talking 20 mins past opening! 4/21/20! I'm at the ordering box hello?? Hello??!! Nothing! Tried honking nothing!! I definitely won't be back to this location!! read more

Any Starbucks location with a drive thru definitely gets extra points from me... Lots of tables inside and outside as well. Most of the tables were taken, so it's a location people enjoy going to. Service and drinks are consistent with the brand... Here's some of my favorites: Passion Tea with apple juice Toffee nut chai tea latte Creme brûlée Frapp (seasonal) Try it! You'll like it! Lots of parking right next to Starbucks. read more

Starbucks - Outside looking in - Coffee & Tea Near Me - San Diego, California

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This place was amazing unfortunately there's a shift. The employees do talk about customers right in front of their face. The bathrooms are not so nice (that's polite). I believe it's one employee and she's a bad Apple not sure why she's so angry and rude. Maybe a training on customer relations would help? Sorry I wish I could have said great things but it's our fault for coming back. The Starbucks on convoy soooo much better!! read more

A very friendly Starbucks with great customer service. The drive thru was slow (no fault of theirs, there was a difficult customer in line) so they comped our drink. They were quick and kind. read more

This is my first ever review on yelp and I think yelp is pretty trash honestly because the way people use it but I have a personal concern that needs to be addressed. I've been coming here regularly the last 2 months and: Staff is friendly, drinks are good. Drive-thru is fairly quick in the morning from my experience. I'm only making this review so you guys can fix your wall sockets in the store lol (still droppin' that 5 Star!). My stupid fat apple charger keeps falling out of your sockets so please fix those! You guys are great :) Brandi is really sweet to me too. read more

Starbucks - I've only tried 2 sockets out of I don't know how many in store but it just won't stay in it's too heavy for her. Please fix 3 - Coffee & Tea Near Me - San Diego, California

I wish that the baristas at this Starbucks, particularly the ones working in the drive thru area were half as curteous and knowledgeable and into what they are doing than the Starbucks off Diane and Clairemont Mesa Blvd. seriously..they are both Starbucks. Why such different experiences?? Update- * Long wait time. * Out of teas and other menu items and employee doesn't recommend any alternatives Last time I was here, I distinctly remember being super rushed out of the drive thru. I think the baristas are slowing it down because there are four cars ahead of me and I've been in the line for 20 minutes. **Maybe it's because it's New Years Eve. I just have to wonder if all of the baristas at the Diane location could switch places with the baristas at this location. Starbucks on Clairemont Mesa Blvd and Diane = Legendarily Amazing Service Most Airport and Vons Starbucks Locations = Good Service Clairemont Drive = Worse Service. Ever. I think I just heard another disgruntled customer yell oh, my gosh, really? -No wait, that was an employee. Random side note: while waiting in the drive thru, Starbucks has officially or unofficially promoted the optometrist next door. Maybe if the employees spent more time microwaving their sandwiches fully and. Or throwing them together than creating A-Frame signs to promote the business next door, the service would be slightly better. read more

This was the worst experience. They always have a long line in the drive thru so I ordered my drink before leaving my house. I get there after a 5 minute drive and have to wait for 10 minutes at the counter. While I'm waiting I ask the cashier how I can change the settings in the app to make my beverage iced and not hot, in which they stated there is no way and it will always come hot.. I asked them if they could pour it over ice and the barista grabs it, sets it down, makes two other drinks and makes me wait an additional 5 minutes while she talks crap to her coworker saying "I have to make this iced because it's an online order and they didn't select it as an option" I would if I coul. Why have the pickup option if the employees are going to be bitter about it Just an update, this has happened many many times since I wrote this review. I have even heard them talking crap about what I ordered in my coffee and complained that there were 4 shots of espresso. #sorrynotsorry read more

Forgot to ask for an extra shot of espresso in my standard caramel macchiato, and the employee was really nice and hooked me up for free (I don't think I'm supposed to tell anyone this but oh well sorry if you get fired for being super nice). Tables are spacious, which makes it really nice to come and sprawl all your work related things on the tables. What's also great is that the tables are all cleaned regularly by the staff members, so there's no need to worry about your laptop or bags or notebooks getting dirty. There are two gender-neutral restrooms in the establishment that are available for use. The restrooms are also cleaned regularly and are very nice facilities. My coffee tastes great and was made quickly. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

They closed early on Christmas eve, at 4pm, but their modified hours were not posted on yelp. Be careful on any holiday with this place, they may close despite the fact they are putting out there that they are open. read more

Paid with a $100 bill and they gave me $96.50 in $1 bills with a smirk in her face. What is this a strip club!? You mean to tell me that Noone pays with $20's or $10's after waiting over 10min she said no coffee if I don't have anything smaller than $100 I startet scrambling for loose change in the car. And the other lady comes and sayd my coffee broke the carbonation machine. Like wtf coffee is liquid how it that gona break ur machine. I get it done all the time. Bad service bad experience there. Smh read more

Starbucks - Thy don't like breaking $100's here. This sucks yo - Coffee & Tea Near Me - San Diego, California

I go to this starbucks regulary, at least several times every couple of weeks. Every time, the staff go above and beyond to help, and offer suggestions as to which drink to get. Service is top-tier, and the drive-thru wait times aren't usually that long. The drinks are made great as well. 10/10 would recommend! read more

Wow, so Dani says they stopped doing pour overs for people because they want people "in and out" as fast as possible. Literally what she told me. I even walked into the store and no one was waiting nor in the queue. This is the 3rd time I've been here to receive either subpar, snide, or unhelpful customer service before writing this review. One of my least favorite bucks in the area. read more

Friendly baristas, perhaps largest Starbucks location in the 10 mile radius, and drive through of course. Other tidbits: - Well staffed, fast service - Plenty of seating (AND wall outlets) - Decent amount of parking spaces - MOST IMPORTANTLY bring a jacket if you plan on being productive, they're perhaps too well air conditioned (#FirstWorldProblems I know)... I find myself sniffling and finding myself ordering a venti hot drink just as a hand warmer... Cheers! read more

Starbucks - Nice and spacious! - Coffee & Tea Near Me - San Diego, California

This is the best Starbucks in town and mainly due to barista Danalyn. She is always friendly, kind, courteous, conscientious and ready to serve. She knows her craft and easily shows her knowledge of the products. I have been a Starbucks customer since 2008 and have visited stores across the country. I have found Danalyn to be the BEST!! read more

I have been to this Starbucks a few times and the employees are always nice, here comes the 'but!' But, it seems that my order is almost always wrong. I have to tell the person my order 3-4 times and even then my coffee is not what I ordered. I do think an iced coffee is not that hard understand. Today, Ana had to ask 3 times what I wanted, and even after that, my order was wrong. I suppose I should just drive a little farther to another Starbucks!!! read more

I have been coming to the Starbucks 3 to 4 times a week since they opened. I have to say that during the hours when people normally wet coffee like from 6 AM to 9:30 AM there will generally be a line at the drive-through that will take 30 to 35 minutes to get through. You may think that you can bypass the line by going inside but that is even worse because their priority is the drive-through why the drive-through isn't moving? I have no idea because what I see is a lot of people standing around doing a whole lot of nothing inside and maybe two of them running around like crazy. Management needs to reevaluate the employees positions and where they could be most useful because waiting in any drive-through line for more than 15 minutes is absolutely absurd. Sidenote, about 2 miles up the road on Clairemont Drive. There is another Starbucks and I'm learning that their line moves very quickly. They park Starbucks and go over there and take a look at what they're doing right read more