I am extremely disappointed with the service at your Mission Blvd Starbucks in San Diego. I requested a simple modification--cold foam made with nonfat milk and vanilla due to dietary restrictions. Instead of attempting to help, I was repeatedly told "we can't do that," with no explanation and zero effort to offer a solution. Mind you, I go to Starbucks 2 times a day, and as you can the receipt shows everyone has no issues but this store. What made this worse was the employee's attitude--smirking and appearing amused rather than providing basic customer service. This was not a request for anything free. It was a reasonable, paid customization that other Starbucks locations have accommodated without issue. Because of this interaction, my husband and I chose not to purchase anything and left feeling disrespected--on the first day of our 30th wedding anniversary. This level of service is unacceptable and not what your brand represents. I expect this to be addressed. read more

Starbucks - This store says "customizations" can't be done .. LAZY - Coffee & Tea Near Me - San Diego, California

To be honest I would not recommend it they were pretty slow for one number two asked for no whip on my carmel frappuccino came with whipped cream and all she just scrape it off she didn't remake it so yeah if I could give them less than one I'd give them that hate to say it but oh well every Starbucks is not created equal this one's not read more

See all

Great lil Startbucks close to Belmont Park and Mission Boardwalk. Ordered a hot mocha and Chia Latte and both were made to perfection. Friendly and professional staff. Recommended. read more

Still can't make a drink. Lines still too long. Service still just bad. Drink was made soooo wrong and they didn't care. When they re-made it, it was great but $5.75 for a grande soy chai latte is outrageous - especially when you get it wrong every time. Hey... new CEO. Get your act together - you don't have to look far for why your are losing customers. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

This Starbucks is diagonally across from Belmont Park, making it "convenient" to grab a cup of coffee to take on a January walk along Mission Beach. Service was slow, and my Pikes Place Vente was weak. I cannot recommend this Starbucks. read more

If I could give a zero star I would. On 04/02/2024 My husband and I were visiting and walked up to the window. There was a girl and guy inside talking on their headsets and doing other things. They could see that we were standing there. They refused to make eye contact or say anything to us. We didn't realize they were about to close. Instead of just saying " hey guys sorry we are closing." They just acted like we didn't exist. Absolutely not what I'm used to. Would it have killed them to simply say "sorry, closed." ???? Never had an experience like that at any Starbucks before. Rude. read more

Super quick service at the walk up window, but my vanilla sweet cream cold brew tasted **super** watered down and wasn't consistent with other locations. Pretty unsatisfying because one of the pros of Starbucks being such a widespread chain is you know what to expect across locations. read more

This was a small Starbucks we stopped at while on a short vacation in San Diego. We were staying at the Hyatt Regency Mission Bay Spa and Mariana, and this location wasn't too far from the hotel. The Staff at the hotel recommended this Starbucks for it's proximity. The location is small and definitively designed to compliment the typical hot and sunny days one would expect in San Diego, however we were there in a major rain storm. The location allowed you to place an order through the drive through OR through an outdoor walk up window. We chose to get out of of the car and run to the widow to avoid the longer line of cars. The girl working indicated we couldn't place our order at the window under cover, but rather had to go to the window (kiddy corner) that was outside in order to place our order. I still can't figure out why she couldn't accommodate taking the order while we stood under the covered area, but oh well. Starbucks coffee is a known commodity and the coffee we got was on par with our regular Starbucks visits. A PLUS! I am sure if we were to visit during a summer day, this location would have been great to sit out, people watch and also watch the roller coaster across the street operate at Belmont Park. read more

Starbucks - a view of a roller coaster through a window - Coffee & Tea Near Me - San Diego, California

Do not go here. I'm not sure if the manager isn't training people but if it takes 35 minutes past the time the app says your food will be done on a Sunday morning at 6:30 to get your order, something is seriously wrong. You can't blame staffing, there were at least 3 people working to handle about 8 customers. It wasn't that busy. I ordered at 6:25 and headed over and didn't get my coffee until 6:45. They told me my food would be right out, that they were working on it. they don't call out when orders are at the window, you have to guess when your items are ready and try and get their attention through a window. read more

This has got to be the WORST location ever! They will get your drink wrong almost every time. You will definitely receive an attitude. No one has customer service skills here. The line is absolutely insane .. so slow! They also randomly close early. I have no idea how this location is still around... the reviews speak for themselves. read more

Love this Starbucks and their service!! 100 perfect recommend this place. Very polite and pleasant workers here!

Good service at this location and it's super close to the beach. Its a busy location but worth it

TRUST THOSE WHO YELP REGULARLY... The past few times I've been here have been great. Even when someone calls out and they are short-staffed, the Team works hard to fill constant orders. Thanks Amber read more

Starbucks - Kitty-corner to the Mission Beach roller coaster @bellmontpark - Coffee & Tea Near Me - San Diego, California

See all

Not sure what the deal with this Starbucks is. They always seem to get my order slightly wrong, and they completely ignore people who are waiting for their mobile orders. Would benefit from a management change. read more

BE AWARE - Starbucks or it's staff are "PoS" scammers. Maybe try a local coffee place instead. Read on... We bought 3 drinks, and paid 2/3 with a stored gift card on my app and the rest with my visa card (around $6 bucks...). The cashier scanned the app cards a few times, which seems a bit strange, and then charged my visa card for the rest. I checked receipt while waiting for the drinks and noticed I was charged full amount to my visa card. I checked my app gift card balance and it was ($0.00). I showed the receipt and my card balance to manager, who confirmed my gift card balance was $0.00, and said "that is why we charged the full amount to your other card...". She then warned me of local Starbucks scams that drain stored gift cards at Point of Sale (PoS), and suggested that I be careful when using them.... no resolution of course, so I gave up and let Starbucks rob me about $10.00 bucks in stored value card money and another $10.00 in visa card money... So, paying it forward: Be careful to NOT USE the Starbucks PoS to pay for drinks with Starbucks gift cards or Star Points, since the Starbucks scam is Starbucks ripping off its Customers. But, if you do go for the Starbucks PoS, the store manager only warn you about Starbucks PoS scams and not resolve it; she won't even offer a complimentary drip coffee, or a cake pop, nada, zip, nothing... In Sum - Starbucks' or it's staff are the "PoS" scammers. Be warned if you'll pay twice the price for already overpriced drinks! read more

The WORST Starbucks known to human kind. Third day in a row having my order take 25+ minutes after the app says. Nobody even waiting in line and it's like they just sit in there and laugh while people sit and get mad about waiting half an hour for a simple cold brew. Fire the manager. Now. Update: After 15 minutes of waiting for my order I ask if my order is in que, lady tells me" I can either go or wait". As I business owner, I'd fire every employee at this location and start over. read more

The folks were fast, patient and kind. They helped me make sure my order was correct when I fumbled through it, answered my questions w the winter menu, and fixed my order at the end when I made a mistake. They were a well oiled machine and had the extraction and space to be kind. read more

Avi helped us get our drinks and he was extremely nice and professional. All of our drinks were made perfectly and the service was all ten out of ten. The location is great too read more

Friday about 9:30am 1/10/2020 Pedestrian went through the drive though window cutting me off in line (very dangerous) and staff accommodated her. There's a walk up window for pedestrians but that's awful they enabled her and didn't ask her to order from the correct window. I know they want to give great service but this sets a bad precedence. It's the beach area and if people start going through the drive through window instead of the pedestrian order window, it's a liability for them to get in an accident with cars that are ordering at the drive through. read more

Starbucks - Friday about 9:30am 1/10/2020 Pedestrian went through the drive though window cutting me off in line and staff accommodated her. - Coffee & Tea Near Me - San Diego, California

I've lived in South Mission Beach for many, many years. I work ER/TRAUMA every Fri-Sat-Sun 7p-7:30a. So, I frequently stop @ this Starbucks after working all night. I always use the drive-thru, & over the years I've made friends with a few of the people who work the drive-thru window. Recently, I made friends with Kelsey, which is pretty easy to do--because she's so nice & so friendly! It's always a treat for me to have someone with a big smile on their face & a very pleasant personality greet me at the drive thru window, especially after a very busy & stressful night in ER/TRAUMA. So, thanks again Kelsey! Bill read more

just now I went through the drive thru today & the white guy who took my order whispered something in Tony's (Anthony) ear & then they both started laughing & staring at me. I know I am a trans woman & it doesn't give any one the right to discriminate against me . I was so embarrassed & all the feelings Of how I wanted to end my life came back.I had a date with me & it was so embarrassing , & hurtful . At first Anthony didn't want to give me his name . Just check the tape Deon , I called & complained to a gentleman named Deon & he said the manager will call me tomorrow (we shall see) . I am just tired of people thinking its ok to publicly shame trans people by humiliating us in front of people by laughing , staring , whispering,pointing , & smirking. It really hurt my feelings. Just Grow up it is 2019 read more

Starbucks - Coffee & Tea Near Me - San Diego, California

I haven't had my tea in a minute and knew I had to have it today. Walking the beach it was very chilly so we decided it was needed. It is a walk up counter. No interior. You order on one side and pick up on the other. There is plenty of concrete stool seating as it is perfect for sandy clothes and toes. The exterior was clean, and staff very friendly and courteous. The offered my son the kid cooled version of his hot cocoa which I thought was nice. At home, most of the locations don't offer that unless you ask. Location Mission Beach- parking ample read more

See all

A girl named ari working the drive thru at 10:32am on 7/27/23 asked for our order multiple times, had a very rude voice/demeanor to her and when we approached the window to receive the order everything we ordered was incorrect. She asked us over and over what we ordered it was pretty embarrassing. Clearly she has a listening problem and needs better training. I've had a yelp account for years and never had to leave a bad review. This one stood out to me. Don't work at a place you don't enjoy working at. read more

If you can avoid it (and there are plenty of coffee shops around), do so. Slowest Starbucks ever. Walked right up to place our order. There was a group of about 10 ppl waiting and 30 minutes later we had coffee in hand. How about you STOP taking orders for a minute and help make drinks? ‍ read more

Starbucks - Order area - Coffee & Tea Near Me - San Diego, California

Drivethru/walkthru Customer service was great. friendly conversation and offered recommendations since I didn't know what to get. Personally wish there were stools or chair of some sort outside since the view was quite nice but there was nowhere to sit outside except for the area where there wasn't shelter from the rain. read more

They made the moment right by fixing the drink I usually get. They definitely improved on their presentation and I had a splendid experience. Compared to my last time here I would definitely recommend the establishment. They had great service and really improved on the last time. 4/5 would sum I'm my experience. read more

Fast, friendly, service!!!! I came here every morning while on vacation in San Diego. Every barista that helped me was very friendly. Thank you!! read more

This was the first time I used this location. I ordered ahead on my app and went there 15min. later. The pick up window was closed, so I was just waiting to be served. I realized my order was ready and sitting on the counter, but there was no way to ask them because all baristas were with customers. It took 10 min. to ask them for my order. Next time I will knock on the window and get my order. read more

Starbucks - Waiting for app order. I ordered 15min. ago and I waited here for 10 min. - Coffee & Tea Near Me - San Diego, California

See all

First of all, for the size of this location there should NOT be a mobile order. Second of all each staff member should have secondary roles. Today was cold and although cold bar had drinks they should've stepped up and helped hot bar. The staff was not a team what so ever. Hope this Starbucks gets the training they need to succeed. read more

Great cup of coffee but better customer service thank you Adrian I hope that's how you spell your name you made my day today I appreciate your kindness from the Seahawks fan read more

Starbucks - Toasted white mocha - Coffee & Tea Near Me - San Diego, California

This is the wackiest little Starbucks that I have EVER patronized. It's got only a drive thru and a walk up window from whence and where you can place your order from. Walk up, (which is what my son-in-law and I did each morning), place your order, then walk around to another window to pick up your order. Service was pretty quick though and also came with a smile and no attitude. But... what really got me was they only served "breakfast sandwich type food", like bagels with eggs. Not any of the other peripherals one might expect to see for breakfast. No muffins, no scones, no oatmeal, no fruit, nada. Zilch. ZERO!!! Found that $hit to be kinda strange... read more

this place is horrible don't come here. i literally work for starbucks and would never support this location. we've came here 3 days in a row because we were leaving in a rush. they've been so rude and keep making the order wrong. we ordered a vanilla sweet cream cold brew each time and every single one has been messed up somehow... you actually need to be challenged to mess that up. please don't go here support another local coffee shop. this is obviously the managers fault. read more

Shae is amazing! We came to San Diego today and when we expected the sun the clouds took its place. It was cold and gloomy and Shae was the sunshine to our day! She suggested the most amazing drink to warm us up. It was so good we ended up ordering two more!!! read more

Starbucks - The most delicious hot cocoa ever! - Coffee & Tea Near Me - San Diego, California

We ordered off of Uber Eats. We order a venti mango dragonfruit drink but they gave us a Grande. We ordered two bagels and they gave us one. My coffee had plastic in it. And one of my drinks that is not supposed to taste like cotton candy tastes like cotton candy. It was a disgusting meal. read more

The food at the place is very good! There is a variety of food such as pastry's, eggs bites, and sandwiches. Overall the food quality is great and would recommend. The service is really good! You wait for 2 mins for 10 things that you order they come out fresh and quick every thing that you could want. The ambiance of the place is probably the best part of it all! The ambiance is very great by the ocean here the waves and beautiful view. Overall the place deserves the best of reviews! read more

This would happen to be one of the Starbucks In a great location with the worse customer service skills. 2 of the women employees were talking so rudely about me and when I made eye contact they walked away the male employee who was employee definitely woke up on the wrong side of the bed. I canteen blame them. I blame management. read more

Starbucks - I guess this location didn't get the memo on world appreciation day! - Coffee & Tea Near Me - San Diego, California

Been waiting for 1 coffee for over 25 minutes and still in line waiting. 4 people in there and it's not even busy. Team is not a team. They look like a mess. #SNS read more

Disappointed!!!! Breakfast ran out at 9:15am. WTF! Not great business. Thumbs down!!!!!! Never go back again! No recommend.

You know, this location gets a lot of bad reviews. I was there today and yes it did take a long while to get my drink, but I could hear that they are stressed. Don't know if they have what they need to function, but be kind here. Thank you Starbucks peeps, especially the young lady who gave me a little gift. I will continue to play my music and sing for you guys while I wait for my order. I TAKE REQUESTS! Sincerely, the crazy dancing music lady in the tiny smart car (Sorry for the terrible singing ) read more

I still hate Starbucks, in general, but it's convenient when my tastes have switched to exclusively cold / iced coffee, and I'm fresh out of cold brew at home. They had a new guy working the register today named Robby. He was being coached by a more experienced employee. I got my drink, but my 2 food items never got started. I showed receipt to manager Ruben who promptly made the food and - against every expectation I had - offered a $4 gift card for my next order. I didn't even expect an apology, and intended to verbally call them out, on the spot for that. His good management and customer service shut my assumptive a$$ down. Good job Ruben! read more