Honestly, I have to tell you about my morning lifesaver: this is the Starbucks I stop at after wrestling the kids out the door and getting them to school. By the time I pull up, not even 8am, I'm already exhausted -- you know the feeling -- but the second I walk in, everything shifts. And that's because of Terri. Terri is the true highlight of my morning. She's one of those rare people who is genuinely happy to see you, every single time. She remembers my order, she asks how my morning's going, and she does it all with this warm, friendly energy that feels real -- not forced. It's like she hands out sunshine with the coffee (cheesy but true) Even on the days when I'm running late and my hair's a mess and I'm barely holding it together, Terri somehow makes me feel like I'm doing just fine. I swear, she could brighten a cave. The rest of the staff is great too -- quick, kind, and on top of things -- but Terri is the person who turns that quick coffee stop into something I actually look forward to. She makes the whole place feel special. I know it's just coffee, but that little boost, that little bit of kindness... it really changes my whole day. read more

Asked for lite ice.... cup is half full of ice... every time same. I just didnt want to complain because they are always busy but cmon guys

This Starbucks is pretty decent. It is conveniently located in a shopping plaza with a decent making of parking. It's is spacious with plenty of seating where you're not on top of each other. The staff here is friendly, like in every other Starbucks I've visited. This place does get packed during peak hours with the majority of the order being for pick up. The pickup counter could be a little more organized. They have labels below the drinks for people to find their name, however they are barely noticeable, leading to people having to touch others drinks for check the names. This is something they can totally improve on. Also the food order are very hard to tell which is which. Overall, this location is ideal if you're in the ideal and are needing you daily cup of coffee. read more

Starbucks - Pick up area is packed - Coffee & Tea Near Me - Roslyn Heights, New York

I think they have some new staff still in training. No sweet cream in my sweet cream cold brew! Pretty disappointing for the prices we pay for coffee. read more

One of the better Starbucks in the area. The staff very friendly and welcoming. The establishment is clean and spacious. They are well stocked and have the seasonal drinks all the time. Just note it's a shared parking lot and are almost always busy. read more

See all

While visiting family in the area, I've already frequented this Starbucks location twice in 2 days! I used the mobile app to place my order both times. Each time, my order was ready for pick upon arrival. On my second visit, I ordered a snowman cake pop - I know, the cake pops are a guilty pleasure of mine. Once I got in the car, I realized they gave me a snowman cookie. Normally it wouldn't have been a big deal, but I really wanted a cake pop. I went back to Starbucks to let the barista know about the mistake. Without hesitation, she took the cookie back (it was still in the original sealed plastic) and ended up giving me the cake pop (which I learned are packaged in pairs prior to going in the display case). But instead of just giving me the one cake pop, she gave me two cake pops, apologized for the error. She gave me the extra cake pop for the trouble! Wow, so generous and thoughtful. For that gesture and stellar customer service, I definitely wish I could give this Starbucks location 10 stars! The entire staff here is efficient, fast, friendly and professional! Due to COVID, you can't dine in. I highly suggest ordering through the app. The parking is really challenging due to the adjacent Medical Center (Covid testing). If you're in the area, definitely swing by this Starbucks for your caffeine fix :) read more

See all

This Starbucks is great and located at an easy location if you're commuting by car. Very nice staff, but like any coffee place there can be a wait during rush times. I'd recommend ordering on mobile app ahead for pick-up. The parking lot can be a little annoying at times with traffic but you'll find a spot. Try the new fall apple drinks! I'm actually way more into them than PSL. read more

Starbucks - Apple Brown Sugar Iced Latte - Coffee & Tea Near Me - Roslyn Heights, New York

Haven't been here in a while and once again it is just a mess. The people who work here are friendly to their regular customers who carry on lengthy conversations - they got my name wrong so i couldn't find my drink, the tables aren't wiped down between customers, the music is way too loud so people are practically shouting, the bathrooms were a disgrace. Still using plastic straws? What a great move it would be for this giant to switch to compostable or reusable straws. read more

See all

Amazing staff and customer service. Sometimes when I drive into work, this is on the way and I usually get a dairy-free flavored drink for breakfast or a black coffee if I've ate something earlier. The foods aren't really vegan friendly, so I generally try to stay away from that. They have a great open space for people to enjoy their drinks/eats and/or set up shop and do some lappy work. The parking lot of the shopping center is fine, but the entryways into it need work. They're so uneven and crumbled that I'm always worried about getting a flat tire! It's nestled between a little expensive grocery market and CVS. There may be 1-2 other businesses, but my brain is blanking. The common goods are the same as you'd find at other Starbucks Coffee locations. The bathrooms, I have only been once, and it was fine. Not gross or anything of that sort. The music is always eclectic. It's hard to get annoyed or bored with it. If you're a coffee junkie or looking for a nice place to chill out, this could be the spot. Happy shenanigans! read more

Under construction but still kicking out Grande Caramel Lattes just as good as ever! (I'd imagine, it was actually my first time here). 5 stars for being immaculate, having kind staff, and lots and lots of room. What more could you need in a Starbucks!? The morning after a wedding (not mine, hold your applause) all you want is a gigantic coffee, and I got one here. For that, I am happy. read more

This is my neighborhood starbucks. I really like the small size of this location as well as lot, because it's supposed to cater to the small town for locals. I still find a place to sit and study no matter what time I come in, so that's great! The bathroom is generally clean and the people who come in are friendly. I haven't had any problems with employees or customers here. There is a central big table that multiple people can share, great for studying or working on stuff! I recommend this place for anyone, but not too big groups because after all it is a local cafe. read more

Starbucks - The interior center - Coffee & Tea Near Me - Roslyn Heights, New York

See all

Would give it zero star, the place it self is nice, but this morning 4/9/24 the service was terrible, the barista making the drinks, made a mistake with my drink, and when I said to her my drink tasted weird, she wanted to lecture me about what's in it, but she left out one of the ingredients. And she was very rude about it. Then what makes it worse was that three people that came in behind me received their food before me and I waited 15 minutes for my sandwich in which I had said something after 10 minutes. Terrible. read more

This Starbucks is one of the most conveniently located Starbucks' on Long Island. It's close to both highways (NSP & LIE) with very easy on and off access. The seating is ample, the bar and mobile pickup area is easy to access, and the waiting area post ordering and pre drink, is also quite ample. The bathrooms are clean, updated, and easy to access as well. It's located in a strip mall with a small grocery store, a CVS, and has ample parking but with all things being equal, the parking lot could actually be larger... This is my go to Starbucks on my trips out East...you simply cannot find one located in such a great spot for those that are on the go, highway wise! THIS has been a review by Gaurav read more

Starbucks - Not paying attention to the mobile orders that are just piling up... - Coffee & Tea Near Me - Roslyn Heights, New York

STarbucks is idally located close to 2 express ways. Service is as expected at any starbucks take out place. Prices for drinks sometimes exceed the price of what is to be full breakfast. read more

Busy as ever. Even tough to find a spot to stay and enjoy your coffee. Fast and friendly service. One of the more loud Starbucks you'll go into. I'll be back. read more

Starbucks - Coffee & Tea Near Me - Roslyn Heights, New York

Not sure why anyone would give this Starbucks less than 5 stars being that this is the cleaniest & friendliest Starbucks in Nassau, and probably all of Long Island. The service is fast, whether you're online or picking up a mobile order. They always have food, snacks, drink items in stock as well. It can be tough to find a seat inside or a parking spot during rush hour, but most of them time it's not a huge issue. Sometimes I'll drive a few mins more to this location rather than one that's on my way to work because it's a 5 star experience. Keep it up!! read more

On 11/18/2022, I ordered a grande pumpkin spice latte for 6.25 at 6:30 am! And expecting a free reusable cup ! But there isn't any today is national red cup day. Why declare or promise customer something y'all can't deliver? read more

This Starbucks is nice and well managed considering how busy it was. I went in the afternoon and there was only a couple of seats left. The Starbucks WiFi works pretty well except for the Starbucks app ironically. Once we had decided on what we wanted, we were attended to promptly. I got the Grande Crystal Ball Frappuccino and the Chicken & Double Smoked Bacon sandwich. My mom got the Grande Iced Caramel Macchiato with Blonde Espresso with a warmed blueberry scone. I loved my drink(I wasn't sure how it was going to be) and my sandwich. My mom 'liked' her drink. She's a diehard Dunkin' Donuts person, so finding her a drink that she would love as much as Dunkin' Donuts's Frozen Coffee is harder than finding a needle in a haystack. read more

Starbucks - Grande Crystal Ball Frappuccino - Coffee & Tea Near Me - Roslyn Heights, New York

See all

From the outside, i wasn't expecting much - small front in a small strip of stores. You could drive right by it and not know it was there. When i walked in, i was shocked at how roomy and big it was on the outside. There was hardly anyone there. Perhaps it is a secret gem and if that is the case, i should rate this 1 star so people stay away hahaha. The location is very clean on the inside with plenty of seating and tables. They have a wide variety to choose from in the fridges. Much more than some of the larger starbucks that i frequent. Staff was super friendly and my drinks were made very quickly. read more

Starbucks is lucky I'm only giving them one star. Staff is extremely rude, obnoxious with an HUGE attitude. Ordered oatmeal a certain way and the barista made a comment on how gross it is that I ordered the oatmeal MY way!! Very unprofessional!! The staff needs to be retrained on proper customer service etiquette. Refuse to go THIS starbucks again. read more

This place is like the bar on that show "cheers". If you want to go where everyone knows your name and they're always glad you came -- you go to this starbucks. Living in manhattan now, I've been to maybe two dozen other SBs, but none compare to this location's solid staff, speed of service, and amenities provided (ample seating, ambient lighting, non-imposing background music, etc). I studied for my boards here and was at this place so often I think the staff chalked me up for being homeless from time to time. But I digress. Huge bonus: f the company you're with or the work you have to get done begins to bore you, you simply have to look outside the storefront window towards the most ridiculous parking lot in history. It's like going to the roman colosseum to watch a bunch of idiots topple over pedestrians and ding other cars because they are a) driving stupid fast in a 10 mph zone, b) don't understand that the traffic moves freakin counterclockwise with relation to the storefronts, or are c) zooming around randomly with their eyes on their text messaging and what not. Trust me, I've spent many an unproductive hour sitting on the nice bench outside with my coffee thinking about the meaning of life amidst the backdrop of mayhem and madness unfolding before me. Also, bitching about traffic patterns is an excellent way to make friends with the slightly older patrons. If you went to Herricks or Roslyn school districts -- then you're guaranteed to walk into a reunion on any evening. In comparison to other locations: Old country road: Out of the way and dingy. And the traffic to get there? fuhgettaboutit. Garden city sb: nice, but unless you get that one gigantic bench in the back, you will spend half your time working trying to balance the book on a table meant for people who think tables are meant to be completely non-functional decorative items. Yea. So that's it. well done to these folks for getting starbucks right. read more

Order through the app here during the afternoon. Very quick and always made correctly :)

This place has the nices people. They are always looking for ways to put a smile on people's faces. Service is fast, food and drinks are good, and their staff are always looking for a way to be kind. Today my credit card declined, but they said not to worry and put the drink on the house. My friend gave me some money to pay back, but it wasn't the exact amount. They were so forgiving and kind, I aspire to treat people the same way when I have a job. (: read more

The service here is really terrible. When I come in and order, my order is never correct. I order two sous vide egg bites and only get one. They take forever to come out sometimes long enough where I don't have time to get the second order. When I order from mobile and it says 4-8 minutes, I show up 15 minutes after and the order hasn't been started. The egg bites are always burned too. read more

Crowded, good , fast service but bathrooms are pretty groty. Half price frappuccini 3~ 6.

If I could give this location below one star, God I would in a heartbeat. I cannot simply stress just how annoyed I am constantly each time I come to this location. The staff is so rude and obnoxious and EVERY single time I order a drink, there is a problem with it. I'm probably the only one that orders the classic Starbucks double shot and more than half the time they've asked me if I want it "hot" - first off, it is only served cold so there alone, I would say the staff needs to be better trained in that department as well. (Also, this location seems to have the worst tasting espresso as I add nothing to my drink and definitely notice it. So, I stopped ordering that specific drink) I came in tonight (monday. January 4, 2016) at around 5:40pm (actually in the parking lot writing this review) my girlfriend had ordered the new latte macchiato w/ caramel and I got a mint tea. We left, me thinking god how can they mess up tea. She tried her macchiato, it had no carame whatsoever and was so bitter, we returned. They remade it with no problem after I had expressed there was no caramel but not before CHRIS the employee with glasses cut me off to say that he definitely added caramel and continued to literally argue this with me. I am a customer who nicely returned and asked my drink be remade and he had the audacity to stand there and argue with me. Another barista ended up making my drink and the caramel was very much so in there this time. So we left again, drove back home for the 2nd time and had to return for the 3rd because my Tea was wrong. Lol. Again, HOW DO YOU MESS UP A TEA??? I asked for a peppermint tea and I got a emporer's something whatever it was called tea. Once again, I returned. This time quite frustrated and asked for a manager. Only supervisor was there, I expressed everything that happened especially with CHRIS and it seemed to be taken care of. At least, I hope it was. But not before I had to explain I got the wrong tea and have the older lady cashier Tell me they don't have peppermint but they have mint?? 1) it's the same type lol. And 2) if I asked for "peppermint" that you supposedly don't have why the hell would you give me regular green emperor tea. I really don't get it. This is literally the only Starbucks I've ever had a horrible experience each time. I used to work for Starbucks for quite some time. I know how each and every drink Is made. I don't get why the whole staff has to always lie to me when I tell them it's wrong. Just admit you and wrong and make it over. The only person I can vouch for at this Starbucks is Ashley, I believe. She has always made them right without me having to ever look over at what they're doing. Hire more Ashley's. Get rid of the Chris' - and with this review, I can say I will NEVER be returning to this location again even after how good the renovations look. read more

Working in the area for the past few week and this Starbucks has been excellent every day. Very prompt and quick fulfilling mobile orders. Haven't had any issues for the past 3 weeks. read more

I love this starbucks, I come here often when I'm shopping in the area or visiting my near by family. I always stop buy before visiting my Aunt house, and its so funny, she gets upset that i go to Starbucks instead of letting her make me a cup of coffee. It's a huge Starbucks, I can sit here for hours with my laptop. The staff are nice, and really cute, hehehe ;) HUGE LOT ALSO, THANK YOU AMAZING AMAZING read more

This Starbucks is pretty big! They have plenty of seats. You can find all sorts of costumers here (college kids studying to groups of men just hanging out). The Baristas are easy going and laid back. The ambiance is just great! I can always go to do some work on my laptop and not even notice the hours go by so quickly. read more

I love this Starbucks and they are usually always on point getting my order right . I got a Double - Smoked Bacon Cheddar & Egg Sandwich, I asked for no meat on my sandwich . I was headed to work so I couldn't look until I got to my job to see they had put bacon on my sandwich and I'm extremely disappointed so I couldn't go back and have them remake it . read more

Starbucks - Double-Smoked Bacon, Cheddar & Egg Sandwich - Coffee & Tea Near Me - Roslyn Heights, New York

I go to this Starbucks because it is close to me and it never disappoints me. There are memes online when people say that most of a Starbucks drink is just ice. I thought that that was fake, but when I went there I got a strawberry açaí and finished it in less than 2 min. When I finished I noticed that more than half of the drink was just ice! Otherwise the drink was great though. I suggest that when you go to this Starbucks you ask them for less ice. I might be overreacting but this made me very upset. read more

Great Starbucks location if you're looking for a quiet place to study or work. I love there there's a long table which is great for working with a lot of space read more

Most of the staff isn't as friendly as the other locations. The parking lot is shared and fills up very quickly during the AM hours. Not sure why the staff gives an attitude when you ask for a medium instead of using the Starbucks lingo. It's not that serious. read more

IMHO the very best Starbucks in Nassau County. Great staff, very friendly and excellent baristas. Location offers great seating and ample outlets if you are there with laptop. read more

Relatively big for a Starbucks, which make it a great location for work or just for a meeting with a friend. This maybe the only Starbucks that I actually stay after I get my coffee. I often come here when I need to work on my laptop, I put my earplugs on, and I am into my work. There are many Starbucks which are just too small for the amount of customers they serve every day, and I really don't understand why they don't open more big locations. read more

Right of the Northern State & near the LIE. Parking is difficult & usually long line. Employees are friendly, but often milk is empty. Properly could use some more staff. read more

This location is clean and nicely set up. (I would say this is one of the better locations.) The baristas are very speedy at preparing all the drinks and are definitely helpful to those who don't have an idea what to choose. I was very satisfied with my experience here. read more

Went to get a quick fix, cause I was running on empty. Was able to give my order right away as there was no line. Had a pleasant greeting prior to ordering and noticed they updated the counter area. As usual about 5 people doing nonsense, washing dishes. I waited for my drink for about 15 minutes. The 3 people behind me were able to get their drinks before me and 2 of them had the same exact drink. Instead of making my drink they decided to make all of our drinks together, but after serving everyone by name, my drink was just left in the counter until I asked if it was mine. The fact that I'm standing there waiting didn't interest the employee to hand me my drink or calm it out. Thanks for nothing read more

My place to start the morning. This Starbucks is my favorite Starbucks. Unlike other Starbucks, this one really make you feel like they know you, and when I get here in the morning, and they know what I need, it is great feeling. And when they let you have the coffee and get out in less than 20 minutes, what can be better, since we all know that morning time is the most important time of the day... read more

Terrible service. This is the one location that constantly messes up your order. I just had to drive back 3 times for one drink! They even messed up my tea. Wait time is ridiculous even when no one is in there. The only barista who knows what they're doing is Ashley. The barista Chris was EXTREMELY rude and unprofessional. I will never be returning to this location. I'd rather give up coffee than contribute to a location who has such poorly trained employees. read more