Located on one of the worst intersections in Portland, somehow I still manage to stop here before I hop on I-5 North. Service is always friendly and efficient. As is common, I customize my drinks - grande, non-fat, no foam, 2 pump, decaf mocha - and they always get it right. Thank you! Inside is clean, lots of seating areas For small or large groups. Outside there is plenty of parking in their lot. read more

Bought a stainless beverage container and one cold beverage container from the Been There collection. There was a sign that said 50% OFF right in the middle of the display. I was charged full price and brought it to the ladies attention. She said that the tagged $24.95 was the correct price. I pointed out the 50% off sign and she shrugged and said it was marked the correct price. I told her I wanted to return them as that's not 50% off. She tried to refund my credit card and had to have another guy come over to help. He questioned me if I had bought them at that Starbucks. I literally had JUST bought them a few minutes ago and he was standing right there. He had me go to another cash register as they wanted to keep the line moving. (I get that and had non problem doing that) He asked for my receipt and I told him she didn't give me one. He then again questioned whether I had bought them there and when I had bought them. I just looked at him and said 10 MINUTES AGO! You were standing right there! He finally reversed the credit card charge and said I should see it reversed on the account within 48 hours and if I didn't to call them. I just said Oh I will and I walked out, never to return to that Starbucks! Horrible Customer Service!!! read more

Nathan was an absolute JOY! Thoughtful, asked questions I didn't even think about (like yes I'd love some siracha with my wrap), and just lit up my day. Would come back just for him! read more

Good location, good parking, lots of bus stops, cool staff, polite, fast. Store is clean and smells great. Of course amazing drinks. Great hours. No weird people. Doesn't feel hectic inside like some Starbucks. Thanks read more

I've been coming to this location for several years, and my experience has not been reflected in the negative reviews listed here. The staff is consistently friendly and professional, despite the many times I've seen customers exhibit rude, impatient, or downright potentially dangerous behavior. I've worked in retail, and I know how challenging it can be to do this on a regular basis. Occasionally they are short-staffed and the wait is a bit longer than normal, but guaranteed that it's not the fault of the folks working here. They bust their butts and do their best to get items out as fast as they can. It's not a sparkly new location, but it's always clean and tidy. read more

Oh my goodness, where to begin?! Whenever i travel, i make it tradition to visit at least one new Starbucks, and im pleased to say that this one did not disappoint! I would even go so far as to say this Starbucks experience made my entire Portland trip, but i won't. If you know me, you know I LOVE coffee. As Fran Drescher once put it, "Once you wake up and smell the coffee, it's hard to go back to sleep" and Fran was right! Now, I love a good cafe americano, but since this was a special trip i decided to get something extra special. But since i had only ever ordered cafe americanos, i didn't know what to get! Boy was i in a pickle. Luckily, a nice barista came to my rescue when they saw me standing in line looking perplexed. I explained my situation, and the lovely barista asked for my usual coffee order and gave me recommendations based on that. (very clever, barista!) They offered a wide varieties of coffees, and even sold me on the cinnamon dolce latte until i saw steamed milk on the menu. I had never had that! The barista was very supportive of me stepping out of my comfort zone and ordering the venti steamed milk. I was so giddy watching them prepare the drink i could hardly contain myself! THANK YOU BARISTA KAE FOR THE PERFECT END TO A PERFECT TRIP read more

Sunday afternoons: - Fastest service I have ever received at any Starbucks I have ever been in (literally they had my friend's coffee out in 60 seconds, and my chocolate croissant heated up shortly after) - Clean, free wifi, lots of plugs - comfy chairs for reading as well as tables for group meetings - easy parking lot in front - functional phone scanner for if you use the app to pay - friendly staff read more

Slower than molasses in February in Siberia. Slower than a Texas brisket. Slower than a Biden Bush Jr debate. Every time we order ahead we show up to a 20 minute wait. Two employees just isn't enough to handle a rush. Never again read more

Another Starbucks that's about to bite the dust. I live by here so have been in a lot. This is an even sadder one than up the street. The girls in here (never seen one guy work there), with the exception of one girl who sometimes (has to) works with them, are the worst of the worst in customer service. Terrible dark cloud hanging out in this place. read more

I'm a coffee snob and can't believe I'm writing a review about a Starbucks, but I'm so impressed that I feel compelled to set the record straight from misleading reviews from people like 'James'. First of all, let's call out the elephant, it's a Starbucks, therefore the coffee is of Starbucks quality and consistency. There are standard menus, recipes, and machines that the baristas push buttons for, so the actual skill applied to make a good drink is minimal. Starbucks has all but eradicated the possibility of human error in their product quality and yet the differentiating factor for any location now is in its team. This team is amazing and you can see that they work extremely well together and enjoy what they do. They push a significant level of volume out of this location; the to-go orders are excessive, all the while managing knuckleheads that don't know how to order a Starbucks size properly (me). Their movements are coordinated and they orchestrate their tasks beautifully with kind, attentive, and enthusiastic service. This team deserves the kudos and this is a good location. Now for the fun part. James here, the critic du jour, also claimed 8 months ago that there was another Starbucks on the precipice of its demise. Like a stockbroker, James' record isn't so great. I'd also like to make mention that one of his previous reviews' of his McDonalds service was quite critical and was disappointed in not getting his free refill. Sadly, another one star review posted on a place that likely didn't deserve it. Better luck next time, James. I do hope we cross paths at this wonderful establishment soon. read more

Typical Starbucks. They've got a nice interior with plenty of seating for people that come for the free WiFi. The baristas were friendly and the wait was short. read more

Came here on a weekday afternoon for a cup of coffee and to work. I thought it was a pretty typical Starbucks. Lots of parking, clean building, friendly staff, and good coffee. I wish there were more small tables to work at - I think I only saw 3, all of which were taken. But other than that, it was a good experience and I would come back again. read more

The cure for so-so Hotel coffee, was a short walk over to this Starbucks. My Son came with me for some combination that I can't remember the name. My standard is black coffee, which was decent here, especially when I didn't want to hop in the car to try out one of the more independent java huts that greater Portlandia excels. read more

It is the dirtiest Starbucks I've ever been in! Hard rock blaring from the speakers and the employees goofing off behind the counter. Absolutely no napkins in the napkin dispensers. Cigarette smoke in the air. read more

Careless almost all new workers make for easy spills & sloppy finishes. Two of our 6 drinks had liquid on top that spilled all over in the car & the lids weren't secured on properly. This place needs help functioning. This is not a complaint on the drinks themselves, but on the poor management & scheduling & lack of cleanliness of this place. For a multimillion cooperation, things need to change or you will drag this franchise's name in the mud... read more

Starbucks - Look at that overflow mess - Coffee & Tea Near Me - Portland, Oregon

I was given a latte that felt very light! I asked the barista to just add more soy! She took the cup and must have dumped out some of the latte and added more soy! So, now I have a VERY weak latte!!! If I drive back there and have them re make it, I'll look ridiculous!! A $4 latte should be made right! Guess I won't be refilling my Starbucks card! Waste!! read more

Starbucks - Who needs this much foam????? - Coffee & Tea Near Me - Portland, Oregon

Stopped by for a latte this morning after an appointment, and staff was very friendly, good amount of seating (but is was busy, so I had to park it on a bar stool), and my latte was just right. Only downside is the parking (like most Starbucks), but my timing was perfect and I was able to nab a spot just as someone was pulling out. read more

Nice staff and welcoming environment with lots of parking space. Lots of plugs located underneath the high tables as well as good WiFi connection. Simple pleasures! read more

This is probably the worse customer service experience in a Starbucks, and worse coming from the manager Zero customer service skills whatsoever. read more

This Starbucks used to be one of the most maddening one to visit in the area. It's located on Barbur and SW Capitol Highway and near an I-5 exit. But they used to have a tiny parking lot. Sometimes it would be just impossible to find parking and you'd just drive off in frustration or you would illegally park at the nearby McDonalds and cross a fairly busy access street to get there. The corporation must have bought out an adjacent gas station and expanded the parking lot. Parking availability is so much better. Inside, well, just your standard Starbucks. read more

This location has also made it to my favorites list! It's a friendly clean environment! Right next to the i5 on ramp to stop for a coffee on the way to Portland! They have never messed an order up yet! Keep up the great work! Clean, hospitable, always smiling, friendly, feels like family every time! Not much parking but there are 2 fifteen minute spots! read more

Limited parking on a very busy street corner (5-point intersection) make getting in and out a bit difficult. Add to that no D.T. and you had better not arrive at prime time. Service and offerings are standard - hence the three stars. There are other locations that are easier in-outs if you have to have your coffee at 7:00 AM to 10:00 AM. read more

I've said it before, a Starbucks is a Starbucks is a Starbucks. So it always comes down to the customer service. The folks here really have their, .clears throat. stuff together. Everyone I encountered was sincerely friendly and engaging. I'm really glad this location is right on my way to school. read more

Pretty much your stock Sbux...its in a pretty good location to be one of those with a drive thru, but it doesn't have one. The only reason I didn't give it 4 stars is because they insist on asking me my name for the order everytime I go there...its the same people, and my name isn't that difficult to remember! read more

I've been to SBUX in several countries, and frequented several whilst working remotely. Still, there's no place like this one to make you feel at home. Miss the original crew from '03, but they all still make my morning brew feel like more than "just another buck". Long lines dwindle quickly, but the parking is it's only issue. read more

This is my old stomping grounds- I stopped by after being gone for 6 months. All new staff- but friendly, helpful, excellent tea latte and super super friendly! I love this location! read more

In a chain where the menu doesn't differ, the staff can make or break the store. And the staff here is amazing!

Although I am not a big fan of Starbucks in general, the staff at this location always makes me want to come back. They are awesome and friendly. They really give you the neighborhood coffee shop feel although its right on a main road! read more

A little tricky to get into the parking lot in traffic which could be either a pro or con, but otherwise friendly staff, and good coffee

Best place to get coffee! TJ rocks. Best customer service I've ever received. I will only be getting coffee from here from now on

This Starbucks is usually busy and there's a good reason why! The staff is attentive and always moving quickly to make coffee dreams become realities. This is a bigger store with a decent amount of spots to study or chat with friends. read more

I am always happy with this Starbucks location! The staff could not be kinder and they always make me smile. Thank you Starbucks!!

My favorite Starbucks! The baristas are so kind, helpful, and efficient. It has an at home atmosphere and you are greeted right as you walk in the door and the staff seems genuinely happy to greet you. They always make my drink perfectly, with a smile on their faces and make an effort to remember me and pick up the conversation we left off at last visit. I always feel better leaving than I did coming in! Keep it up Starbucks! :) read more

Ordered a bagel and cream cheese "for here" (not "to go"). Impatient employee hands me a wrapped bagel and container of cream cheese. No knife and no plate. She quickly moves on to something else, so I flag her down and ask for a plate and a knife. Clearly annoyed, she hands me a plate and a large, sharp knife that looks like a butcher knife! What?! I couldn't use it to spread cream cheese but it would have worked great for cutting steak! Didn't know whether to laugh or get angry. What a weird experience. read more

A great big Thank You for donating coffee for the Metzger Park annual easter egg hunt. I arrived early for pickup and it was all ready to go with cups, cream, sugars and stirrers. The volunteers and parents greatly appreciated it with the Sesame Donuts that were donated as well. The manager was so cheerful and said they were delighted to contribute to community events. The coffee was delicious! read more

One.of my favorite pdx Starbucks. The staff is always friendly and courteous. For the area its really really clean and the.drinks are nice and.strong. Love it!! read more