So first off, it's a Starbucks and you know what to expect from a Starbucks. Now that we got that out of the way, this is the Starbucks that is close to my grandson's house, and consequentially the one that we sneak over to so I can spoil him with cookies and cake pops :-) "Can I have a birthday cake pop?" "Yes" "And a turkey bacon sandwich?" "Yes" "And a..." "Yes" "...Apple juice? Thank you papa!" They are always nice to us, and patient and helpful when my little guy can't make up his mind. Do you have grandkids to spoil? Bring them by for a cake pop and reward yourself for being an awesome grandparent with a fancy overpriced coffee concoction! read more

I was a huge Starbucks fan but you just lost yourself a customer today I was in my exercise outfit and I needed a place to rest because I walk all over the place in Olathe and I was going to rest my head the employee said I could not rest there I had my blind cane I would no longer recommend this company to anyone when you walk into any Starbucks be sure you look classy and fancy because they're going to look at you if you do one thing wrong by just resting your head I was a fan of Starbucks cups the company has overpriced drinks company is not very welcoming of people with disabilities when you walk into a branch make sure you look fancy yourself not very accepting of people with disabilities do not spend a dime at any of these places I was in my exercise outfit and I had my blind King I will never recommend this company ever again read more

Pink Drink is always delicious. They have the interior decorated for Christmas and are wearing the red aprons. Super cozy and fun. The service is always fast and good. read more

Starbucks - Pink Drink - Coffee & Tea Near Me - Olathe, Kansas

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Stopped in to this Starbucks since we were in the area. We were greeted in a friendly manner and the service was good and helpful. Our beverages came out quickly and my husband liked his refresher that he tried. I didn't care very much for the Sweet Cream Iced Espresso, not very flavorful. The seating was basic but plentiful. They cleaned very well while we were seated, including the restrooms. The music playlist was good but a tiny bit loud. Overall, it is a good Starbucks location. read more

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7am drive thru on y way to work. Pleasantly greeted by a cordial order taker but unfortunately, met with a gentleman at the window who handed me my drink and food without saying one word! The extra special treat was getting to see him chew his gum with his mouth open (gross.) I had to ask for a straw and I had to ask for napkins. Again, he said never uttered one word. Work on your customer service because I work in customer service at a local hospital and you have to talk to people! read more

Used my app for my mobile order for the drive thru. No issues, everything was a breeze. I ordered the pistachio cold brew and the potato egg and cheese egg bites. 10/10 read more

Starbucks - Coffee & Tea Near Me - Olathe, Kansas

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I went through the drive-thru here on 3/24/2026 around 1:40 pm and ordered a Venti Starbucks 1971 Roast. At first, the lady taking my order said something to the effect of "Sure, no problem." After a significant pause she then proceeded to tell me that they were having "technical difficulties" with their brewing machines at the moment and that they could do an Americano or a pour-over for me instead. I believe that lady was flat out lying to me because they didn't feel like brewing a fresh batch for me. 1971 roast is supposed to be available all day. At least inform the customer that you'll have to brew some more and then let the customer decide if they'd like to wait for it, instead of not providing the product when it's supposed to be available. It was a blonde lady at the window and I believe she was the one that took my order at the drive-thru speaker. I've had other Starbucks at other locations also not want to brew more hot coffee and iced coffee. It's a shame that some locations are doing this instead of doing the right thing for their customers. read more

This Starbucks is always so busy, line wrapped around the building. I wanted a quick drink/ snack after seeing the line I parked and went in to order. I felt so sad for the staff they were completely busy and yet only two of them were working! One take orders and the other making drinks. Maybe some others were on lunch but I waited about 10 mins and no one else ever showed. These girls were really working it! I hope management gets them more help or even yet if management is there they can assist! I hope it gets better. read more

Starbucks - Coffee & Tea Near Me - Olathe, Kansas

As u can tell I'm here lots of time, this place is close to my work and my fellow workers come here to, the staff is super nice and very busy too, but I use the app while long car lines wait to place order at the drive thu, I order outside in the parking lot, walk in grab and go while customers wait in line, parking is small but shopping strip is right next to this store, you find good stores that is okay and u find places that treat u well, I like location that says get to know your barista and they will tell you something about them and than add favorite drink that they made up, this is my second time to have Anna drink it's good, read more

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My mobile order was ready to go but it sat for FIVE minutes before they called my name. I had been in the store for 15 minutes and no one asked what I was waiting for. I watched them make my order and leave it sit. No one ever acknowledged my presence even though 15 people came and went while I was there. read more

I would never normally leave one star, but it fits. This is the most convenient location for me (work & home) and I love the ease of mobile ordering. However, THIS location (and I've been to most every JoCo location multiple times - read: addict ) and this location consistently MISSES the mark. I order ahead. App says drink will be ready in 10 minutes, so I wait 15 or 20 to head that way so it will be ready (BLACK COFFEE only is the order, nothing time consuming or fancy) and I still have to ask for my order and wait. Unreal. Yesterday I went in and the gal at the counter had deer in headlights look when I asked for my mobile order. Starbucks is a corporation, why is this location operating as if it were a franchise? read more

I am an avid Starbucks lover, I go almost everyday. With that being said, this Starbucks has become disappointing to say the least. I order the same drink every time. And for the past few months it has been DISGUSTING, chunky bits floating in my coffee, clearly not made the right way. And if paying 7 bucks for a drink, least they could do is make it right. I understand its a very busy location(line always wrapped around the parking lot) but thats no excise to make half a** stuff. Its really not rocket science, I would make it at home if I could but the syrup they use but it happens to be exclusive to Starbucks. Only reason I keep going is because it the closest one to me, and I LOVE my drive through lady(when shes working she makes sure its made right) read more

The volume for this Starbucks is too much. I have gone two times in the past two weeks eat time around 0830-0900. Places a mobile order, arrived at the time instructed (which was around 10 min after order) still had to wait an additional 10 minutes . I am sorry 20 minutes for coffee is ridiculous. Quality of beverage is standard for Starbucks. read more

Visited this location today, I saw there was a very long line in the drive through so i placed a mobile order for inside pickup instead. I don't usually do inside pickup because it's always seemed more inconvenient, however today it was great! I placed my order and my drink was ready within 1 minute, the workers were very friendly! Really recommend this location! read more

Starbucks - Iced matcha latte - Coffee & Tea Near Me - Olathe, Kansas

Had to change an order, made it clear I was sorry, but I guess that didn't stop the barista from showing their anger. I would say, waste of a nice acrylic. read more

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I was standing at the register for a hot minute while 3 workers walked right by, then when they make my drinks apparently they didn't have an order for 'Maddie' I told her my name was harmony and she kept calling me Maddie, then made us tell her our drinks and still made them wrong. Thank you Sarah for making this experience one of the worst I've had in a long time. Sincerely a very loyal, gold, starbucks customer 10/10 will not visit again. read more

I've come to this Starbucks for the last two weekends between 8 am and 10 am while my husband is trout fishing at Kill Creek Park (just to lay the scene lol). It is a pretty good sized location. Standard drive through, a couple mobile order parking spots, two handicap parking spots, and a good size parking lot for the rest of us. There is ample seating inside though I do wish the seats were a bit more comfortable (I am 8.5 months pregnant at this time so I am a bit biased against them). They've got a large staff which is good because this is a large location. I tend to come in and chill for a bit before I order and I have actually only ordered through mobile so I don't have to stand in line (though it does move quickly). They've never gotten my order wrong which I notice some other reviews say happens often. So if you plan on stopping in early on the weekend I would definitely recommend ordering through mobile so you aren't standing in the line. read more

Starbucks - Line was worked through and now they are working on making the actual order for these peeps. - Coffee & Tea Near Me - Olathe, Kansas

Terrible. The entire staff was preoccupied, and seem bothered to answer evenly simple a question posed by the customer in front of me. It was a senior citizen who was simply asking about lids, and she was basically chastised by a male member of the staff. I followed the lady into the parking lot and got her information. I've also advised her that she should file a complaint with not only the corporate office, but also with the state for the clear mistreatment of senior citizens. read more

I ordered an iced coffee with 7 shots of espresso in it before work and they literally gave me a DECAF iced coffee. Like.... seriously?

The drink was really good and it was nice and light i wouldnt ask for as much ice next time but it wasnt an issue :) I also ordered a cakepop which was slightly crumbly but i dont mind that very good! would reccomend read more

I'm in town visiting family for 10 days. This location is just around the corner from where I'm staying. I've been here 5 times this week and I must say this is the SLOWEST Starbucks I have ever been to. The shortest amount of time I sat in the drive thru was 21 minutes and there were only 4 cars in front of me. Nothing I've had here tastes right and one time they didn't even put the coffee in my niece's iced white chocolate mocha, so we had to go back. Management is seriously lacking here. They need more staff and the current staff needs more training. read more

I have had more than 1 bad experiences here. First off they are super slow all the time. They never have enough help. Second they short your drink. I always order a skinny vanilla latte and at least 3 times I have come to pick up my order and the grande cup is half full. It's almost like they do it on purpose. I get there is a bit of foam but to have half foam and half coffee and only filled up half way is ridiculous. Third they always seem to be out of something that should be high quantity items. Today my wife said they were out of almond milk and she waited in line for 10 minutes just to hear they didn't have it. These are staples for any Starbucks so the manager must not know how to order. I get it this place is newer but obviously they have not done anything to improve service. I go to another location now that I know doesn't have these issues. read more

Starbucks - Half full order - Coffee & Tea Near Me - Olathe, Kansas

These employees need more help! They seem to be very understaffed and are always drowning in orders. Every time you go to this location it's at least a 25 minute wait - no matter if you go through the drive through, order online, or walk in. You could be ordering prime time breakfast or in the middle of the day during the week. It's always busy. It's the only Starbucks in the area so it's unfortunate. I guess I'll have to start liking scooters because they are never busy and are right across the street read more

This is like the Disney World of West Olathe. 34 minutes, repeat 34 minutes in line to get my coffee, really?! It has to be a better way, or system for this specific location. When it's been longer than 15 minutes, other locations apologize or offer the drink for free. read more

I hate to give a negative review but this is the worst Starbucks I've ever been to. I've been 4 times since it opened and my order has been wrong twice. I've waited in the drive through an average of 20 minutes each tine as well. I know this place is new, but this is unacceptable. read more

Horrible wait time. After 15 minutes waiting for one latte, I asked. They said they were so backed up they were working on orders from 30 minutes earlier. Left. I tried to cancel my order, but they had so many orders they could not find it. Go to Scooters. read more

Why did it just take 20 mins to get a grande Blonde with Heavy cream. I understand that it had to be brewed but seriously 20 mins. Plus I had to clean off the table to sit down. Ha all I got was a "sorry". I love Starbucks coffee but will go to other ones while I'm here visiting. In all honesty I could play the race card I am not white but all the caucasian people that came in sure got their drinks right away. But I won't play it! read more

I love there device and products it is just so good and the workers are just so nice toatly recommend

So. Slow. Sat in the drive thru for over 30 minutes. Line had MAYBE 5 cars ahead of me.

We had an order messed up came back around to get are drink fixed. The girl who made are drink and we meant at the window was very kind and understood what was wrong and went back to make the drink. The worker who came to give us are drink was very rude, she acted like we bothered her and took her time up for asking for are correct drink order. Are drink we got back tastes just horrible as well. Two stars for the first kind employee and that's nice of me. read more

Can I just say that if you go to any Starbucks during a Thursday happy hour from 2-7 and you expect to get your drinks quickly...you might want to rethink your desire for a free beverage. For every person in the lobby and every person in the drive thru there are twice as many drinks. Don't get me started about the groups of 10 teenagers that come to get 10 Frappuccino for the price of 5 and you want an iced coffee with cream or an iced tea. Those orders get made in the order they hit the paid button. That also includes all the mobile orders that got placed while you were in line. I guess what I'm trying to say is...those barista could have to make 25-30 drinks before you get your drink. So be patient. Give them plenty of time and gratitude. We can all see how hard they work to get you your drinks quickly and correctly. And to all you Starbucks barista out there. Job well done!!!! I wouldn't want to do what you do...and thank you for the free drink!!!!! read more

I have never waited this long for a coffee. I've tried both going in and going through the drive-through. Both options take at least 15-20 minutes. It's a bummer because it's in a great location. Disappointing. read more

The slowest and worse starbucks ever!! If you have a half hour to waiste in your life then come here! They don't even care or even apologize for how long it takes. I will go to Scooters next time! read more

Let's start off with how extremely slow this place is! I've come here several times since they've opened hoping it will get better but doesn't appear to be the case. They have never once gotten any of my orders right either! But the only way to have them correct it is to wait in another terribly long line. No more for me, I'll stick with Scooters across the street! Very disappointed, was so excited to finally have a Starbucks read more

I've come to love this Starbucks as I'm able to work there and all the employees are very nice. They all wanted to get to know my name and my preferred drinks. Further they have added suggestions to my make my Latte better. They were right every single time. I also created my own Frappacino drink out of the Nitro Beer which was so delicious...they were always happy to make it. I was working there one day and went to the Loo. I locked the door, and when I was going to the bathroom a big guy walked in on me. He was mortified and I was mortified. It wasn't his fault, it was Starbucks. And this alone would warrant a zero star review. I was hell bent on taking this issue up the chain of management. However, I came in to talk to Amber the manager. She was really upset by this because the non-locking bathroom doors have probably happened to multiple people. Immediately there were signs on the bathroom doors to knock before entering. She also created an order for the locks to be changed so that people can be safe in the bathroom. Honestly I didn't expect this amount of attention to be given to this problem. I was satisfied with the outcome and I felt that I was respected about how this whole thing had effected me. read more

I rarely go to Starbucks but every time I do it's always a great time, the service was great, the employees were wonderful, and the wait time was perfect. First time going there now has made me want to go back there again and again. read more

Ordered my coffee at 7:40am as an online order, I arrived at 8:18am and had to wait 12 minutes for my coffee. During the wait I was going back and forth with the barista that my order was hot not cold. I even showed her a picture of what I wanted. She may have been new which I understand, but there was about fifteen people waiting inside and the drive through was packed. Past few weeks the mochas have been tasting like hot cocoa. I'll wait four minutes behind a car and as soon as I roll up to the window, I'm told to hold on to place my order, I understand waiting right when the line is moving at an efficient pace, but not after I wait five minutes per car. read more

Good coffee if you are willing to wait. My drive through line experience with only 5 cars back from the window was over 20 minutes. Be sure to leave extra early if this location is your stop for your morning Cup of joe on my way to work read more

The service here is atrocious. I had hoped that they were just trying to find their groove after opening but that doesn't seem to be the case. I've waited close to 30 minutes a few times for a mobile order while watching people hit the drive through and drive away with their order. New faces every week and what seems to be a lack of management is what seems to be taking this place downhill. read more

I started coming to this location because it is the closest to work and home. I come a couple times a week to get an Americano and I use the mobile order. It always say it will take approximately 3-8 minutes until my order is done. Every time I wait no less than 15 minutes from the time I order to the time they finally have it ready. I used to be a Starbucks barista so I know this is unacceptable. I know they're a new store, but please get additional training or hire more baristas. The customer service is great so that's refreshing, but I hope they can improve on their timeliness. read more