I am a huge Starbucks fan. It is hard for me not to stop by a Starbucks whenever there is one near. The coffee is reliable, consistent, and what I consider fair priced. Unfortunately, there are a few issues with this location that can be worked out with a little extra attention from management. This location is located in the middle of Hwy 200 and receives several visitors and is regularly packed. I am excited that the location does well, but the layout of the drive-thru and parking lot make it difficult to access. If you want to swing through for a coffee before a meeting you better leave with ~30-45 minutes to spare. The staff turnover rate is unreal. Week to week you will see new team members working. They are all extremely nice, but there have been issues with the inconsistency of the product. I became a big fan of the Sweet Cream Cold Foam Cold Brew (I know it is a mouthful) when it released. I would order this drink on a regular basis (every other day) and I would receive a different tasting drink every time. I even received one with Whipped Cream in place of the Cold Foam! I will continue to visit this location and update my review regularly as it is on my path to work. Let's hope for the best! read more

I have been a Starbucks customer for about 20 years now. I have bought my coffee on a regular basis in Miami and now Ocala and points in between and this is the very best Starbucks ever. The Staff at this Starbucks on College Road and 46th are the nicest staff I have ever encountered, and they get my order right every time. I cannot say enough good things about this store, and I felt it was about time I said so. The store is always clean if you want to go in. I usually drive through and yes there are long lines at times, but they move the line very well. This Starbucks gets a 5 start rating from me and if I could give them more I would. read more

I hate to give it a 2. They really are just overwhelmed at this location. We went there 3 times during our stay. The first time we did the drive through line and waited a long time to get up to the window and order (maybe 20 minutes or more?). The second time we tried drive through - the line was obstructing traffic and wasn't moving at all. We had to give up. There was no parking to go inside to order. The 3rd time - the line was just as bad but I was able to find parking. We went in and ordered. Again the wait was at least 20 or 30 minutes from the time I walked in to the time I walked out. They had 7 people working behind the counter, but the volume is just higher than they can handle, at least in a timely fashion. On the plus side though - the food was correct as were our drinks and the staff is pleasant and welcoming. Under so much pressure and orders, they were still smiling and doing a good job. I give the staff 5 stars! We were visiting from out of town and we frequent busy Starbucks near home regularly. This one just has a lot of volume for the drive through capacity and limited parking for the overflow. I would try again if I was in the area, depending on the lines. read more

THIS STARBUCKS SCAMS!! Only thing nice I can say is the worker I spoke with. I wanted a remake since the drink i ordered and had bought was 2 venti mocha cookie crumbles, but was given a small size. My girlfriend was the one that noticed this. They didn't give me a receipt either, and was rushed out of the drive thru line. Not sure of her name but she had lighter hair with glasses, maybe 22-24 y/o When i came back in to ask for the remake, the worker talked to the manager and she couldn't even bother looking at me or talking to me herself instead of her worker. Was told all they can do is give a card for the inconvienence, no remake or refund. Low priority on customer service from the manager, coming from one myself. Had to pay full-price for another 2 drinks thanks to their screw-up. Be warned Starbucks customers!! read more

I'll make this short and sweet everything was terrible lol I waited in line for 25 minutes...this has to have the worst drive thru time of any Starbucks I swear. I ordered a latte and the shots were BURNED so bad and half my cup was foam HAHA. the level of disappointment was so bad I just had to laugh read more

Pretty much one of the nicest Starbucks locations I have been to. Not much going on here in Ocala, and I was on the way back from my parents house after dinner, so I dropped in for a cup of coffee. I was kind of impressed. This Starbucks has a drive through. The inside is very clean and organized. The whole place looks brand new. Even the bathroom was sparkling clean. The inside seating area has a very warm coffee house appeal to it with a mix of couches and chairs, pictures and mirrors on the walls, and subdued lamp lighting. Cool oldies and bluesy tunes play over the speakers. Lots of the usual Starbucks merchandise on hand to purchase. The one real nice thing they have going for this location is the outside seating on the large patio in front of it that houses about ten tables with plenty of chairs all around. It was really enjoyable to sit outside on a beautiful night with a sky full of stars overhead while sipping my iced coffee. Friendly baristas, quick service, and free wifi. Open until 11PM. What more could you ask for? read more

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I waited inside this Starbucks for 15 minutes, 10 minutes past when my order was ready. I ordered for in store pickup and they had my order in the drive through window. Only when I asked for my coffee did the employee say I should have asked because they had it at the drive up window. He was no very pleasant and my coffee was cold by this time and he didn't offer to make another. Terrible service for a waste of six dollars and 20 minutes of my time. I love Starbucks but this location is the worst experience. read more

Starbucks - a hand holding a starbucks cup in a car - Coffee & Tea Near Me - Ocala, Florida

Says they open at 5 am on Sunday... pulled into drive through at 9am. No answer. Called the store to see if they were open, employee answered and said "they did not have enough employees to open the store"... but can answer the phone? Weird. read more

Worst service ever! If you are in a hurry do not go to this Starbucks. We waited 30 minutes. It appears as if they serve the "locals" with priority and delay others. Avoid this place. read more

Service is always wonderful here and the staff are always so sweet and kind to my kids. We just left and when I pulled out with a large order it was refunded to my card. They gave my girls their drinks for free. Best Starbucks! Thank you for being so generous to our little loves read more

I know a lot of people have issues with chains, but the point of a chain is that you know what to expect. On a 10 hour drive home with the husband, I expected a decent latte and some delicious bacon and and gruyere egg bites, which are my new favorite thing on the Starbucks menu. However, when I asked for 3 orders of the bacon egg bites (to share with the husband), the cashier informed me that they were out. I asked what other kinds they had and ended up with 1 red pepper and egg white and 2 chicken chorizo. I also pointed out to the cashier that all 3 kinds were on display in their case and that they should probably remove the ones they were out of. Once we got our egg bites, I took one bite of the chorizo and realized that it was too spicy (yes, chorizo, but I'd hoped to be able to tolerate it), had something dried out on top (apparently tortilla strips, ew), and overall tasted mealy. I actually went back inside and returned the other order of chorizo, which they promptly refunded me cash for, but there went the breakfast I was so excited about. The red pepper and egg white ones were edible, but super boring, so I lived with those. Also, the women's restroom was out of toilet paper. I get that they were relatively busy, but the level of care was just not there. What I expected to be a ten minute stop to grab a quick breakfast to go turned into a real pain in the butt. Not what I expect from Starbucks, so I'd pass on this particular location. read more

Great service. George helped us, and he was busy, but took the time to double check with us to make sure we got the right order.

Yeah, I know...I review a lot of coffee shops, but wouldn't you like to know if the place you're about to walk into is worth your time and money?? When I was down visiting my parents recently I SOOOO needed some caffeine and I wasn't in the mood for Dunkin. Thankfully, we came upon this Starbucks. Even though they do have a drive through I ran inside (didn't know the place well and didn't want to drive away and have the wrong drink). Place was clean - spotless - and the girl who took my order was friendly enough. I ordered my normal fru-fru drink and it was made quickly - tasted perfect - and I was on my way. Spotless restaurant, friendly service, convenient location near 75, consistent flavor with other places I've tried around the country, and I was in and out quickly. Yeah, worth the stop... read more

It's a Starbucks. The reason for the low stars is for the genius that decided this was a good location to put one of the busiest places in America. Whatever the opposite of tossing a hot dog down a hallway is describes this locations parking lot. read more

Slowest Starbucks I've ever visited. Literally ordered a dark coffee with almond milk. Nothing fancy. One other customer. We were not greeted at the window as we pulled up. We just sat there while baristas had a conversation as if we weren't there. There are a couple other Starbucks in the are. My advice...Go to one of them. Coffee is delish! read more

Poor and slow service. The layout makes it difficult to get in and out as cars going through the drive through block traffic to and from the parking lot. I would go to a different Starbucks if I were you. read more

Was in and out the drive thru in like 1 minutes. They got my order right and the drink tasted great! No complaints. Didn't go inside but I'll update when I do. read more

Starbucks - Cascara coconut milk latte with vanilla. - Coffee & Tea Near Me - Ocala, Florida

Clean & welcoming. Taylor was great and took time to make conversation, thank you for a nice pick me up on our trip!:)

Slow like hell, for all fairness it was 1/1/2020, so I'm sure they were short staffed but it's corporate responsibility to staff based on previous years crowds, the staff seemed stressed. Also the drive thru definitely was faster, not sure if that was also to the way they K staff to orders. I spent enough time in the store waiting to watch the velocity on each queue. Nevertheless, the quality of drinks was ok, so for stars to staff, 1 start to corporate. Updating the overall from 1 to 2. read more

The customer service from the employee's is wonderful even though they're so busy and trying so hard. The one star is due to the horrible Store Manager they have. I believe her name was Jamie. She was very rude to one of her employee's due to him apparently not getting drinks out fast enough even though they were so busy. If she was replaced and they had a different leader it would be a for sure 5 star experience. read more

COVID is no excuse for how bad this experience was. Over 30 minutes to get my 4 drinks. Poor management with people standing around not knowing what to do. read more

This Starbucks is the best one I've ever been to. They move the drive-thru line quickly and the drinks are consistent -- I never have to worry about ordering my usual go-to drink and having it taste different. They are so friendly. One time when the drive thru line was moving more slowly than normal, they comped our drinks for the inconvenience without us asking. A+ customer service and A+ quality!!! read more

I was not impressed with this visit this time... The reason I was not impressed was because the people at the window do not give you any attention or greets you at all whatsoever. As a matter fact the only time that they reach you is when they go to give you your coffee at the very end and when they expect to get a tip. I find that a little rude. They leave the window open and when you have employees that are having a bad day you can hear everything going on and I really don't need to hear everything going on. read more

Excellent location. They got our drinks spot on. They were nice and friendly. I just wish yelp allowed me to comment on some of the other comments on here...I would suggest that some people need to grow up and stop being so entitled. read more

Starbucks - Great to catch up on the phone - Coffee & Tea Near Me - Ocala, Florida

It's Christmas Day and there's 9 employees behind the counter. It seems chaotic because there about 12 people waiting on drinks and the employees are tripping all over each other and barely getting the drinks out. We waited 12 min for our drinks and one was wrong. When it was pointed out, the girl behind the counter corrected it but didn't leave out her attitude. Some people are not qualified to perform customer service duties. read more

Worst Starbucks ever. First according to the sign in front their inside area was closed. Drive through only. Then they couldn't even be bothered to keep the regular hours they set. The place was totally closed. read more

This has got to be one of the dirtiest Starbucks we have ever been to. Almost every time we go inside (vs. using the drive thru) the personal prep table (where you get napkins, etc) is filthy & in disarray. You don't want to look at the floor and countertops behind the counters. read more

Always great service & my drink is PERFECT!!!! Thank you the person at the window is always nice and respectful

Superbly service Provided by Kiah and Jaquan ! The best service I ever received at Starbucks. Thank you guys ! By the way Matcha hot tea was excellent read more

Starbucks - Coffee & Tea Near Me - Ocala, Florida

6 people working and all were helping drive through only. There were two people in front of me and it took ten minutes to order!! Then, no apology for the delay and basically ignoring customers. Terrible service!! read more

Starbucks - No one actually helping anyone in the store, only drive through. - Coffee & Tea Near Me - Ocala, Florida

Convenient location to traveling up and down I 75. They have coffee pastries etc. The parking lot is a little crowded, but usually you can find a parking space. There's also some outdoor seating at this location. read more

Got a grande hot coffee with coconut milk and sugar free cinnamon dulce syrup. This is my go-to drink that I love. Today, though, they just have added extra pumps of the syrup because it's too sweet. On a positive note, mobile ordering is great and a must! The drive through line was about 10 cars long. I placed my order before I walked into the store and about 2 minutes later I was walking out with coffee in hand. read more

A fine coffee shop, indeed. I patronized this Starbucks while in the area, and my experience couldn't have been better. The staff I interacted with were friendly, and fast with my drink. Likewise, the restaurant itself was comfy and enjoyable, both on the sunny patio and in the spacious dining room (loved the comfy leather chairs, particularly). I broke out a packed lunch, and sipped good beverages while reading a good book and watching the world go by -- wonderful! I had no problems at this Starbucks, and would gladly return. My sincere thanks goes out to all associated with this business. I am grateful for, and have benefited from, your work and service. Keep it up! read more

2 stars only bc the baristas were nice and my daughter's cake pop was good. We ordered two easy beverages...blonde americano w/cream and a skinny vanilla latte. They both are awful. The americano is not hot and the latte is just gross. It doesn't even smell like a normal latte. read more

Went 25 mins til closing and tried to order in the drive thru and no one came over the intercom. Went to the door and it was locked with 5 employees inside at the counter who ignored me. Hours clearly posted on the door. They obviously closed nearly half an hour early. read more

Pre-ordered in the app and after waiting 15 minutes I was told by the barista that she doesn't make drinks until people show up, which completely defeats the purpose of pre-ordering and then both of the drinks I ordered were made incorrectly. read more

If you want to wait 15 minutes for one coffee , stop here. I could read a book in the time it takes this Starbucks to make an order.

If you have 22 minutes to sit in the drive-through for you get to the order I microphone then by all means come to the Starbucks otherwise don't even bother read more

Nasty bathroom with no toilet paper. I was told they would get to it when they could. I said well hopefully before the next woman walks by! Great coffee and tea! read more

Awful service! Waited 30 minutes in the drive-through. Once I got to the window, the barista only cared about conversation with her coworker rather than paying attention to us and exemplifying great customer service. It's disappointing to go to Starbucks and wait that long only to get crappy service. She was very aggressive about handing over the coffee for no reason. Several of the drinks which were simple Americano and espresso's were awful to taste. They ended up getting thrown away immediately. The drinks were only filled up halfway with half of the other cup being foam. I would highly not recommend the Starbucks. I do believe that the staffing should be changed. It seems like a bunch of college students who do not care about providing good service and doing their job. They seem much more interested in their conversation with each other and moving so slow rather than living up to the standards and expectations in which Starbucks usually delivers in other locations. They are very unprofessional. read more