First mistake was coming to this location on Mother's Day. I just wanted a decent Matcha latte, but I got a poorly made drink. I paid extra for strawberry cold foam and it doesn't even taste like strawberry for a nine dollar drink you would expect better quality and service. read more

Nice location, but it is usually pretty busy. I recommend using the app to order ahead if available, and they are pretty good at always making my orders correctly. read more

Starbucks - Coffee & Tea Near Me - Oak Forest, Illinois

Really $7 can I get half my money back or at least the other half of this drink. Didn't take a sip spent 10 minutes in drive thru for almost nothing! read more

Starbucks - This was my $7 drink chai latte brown sugar oat milk. Didn't take a sip - Coffee & Tea Near Me - Oak Forest, Illinois

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Food is what it is fast food I only order grill cheeses and parfaits I don't know why people complain about food on the go you get what you pay for but I don't know if it'll taste better at different locations basically no complaints at aLL read more

TERRIBLE!!! Cake muffins twice were hard as rocks stale. Can't understand a word they say and they get upset. I think they are freezing items the thawing out and or selling day or two old items. I despise this film flam screw the public new location. An extremely frustrating place to visit. Donuts get smaller and smaller and prices keep going higher and product sucks. read more

My first time coming to this location and let's start with the service that was ok no warm welcoming at all. The food was fuckin terrible and my drink was not my usual taste when I get this drink. If I wasn't late catching the train I would have took it back but thanks to the chick that was makin breakfast sandwiches my shit wasn't cooked all the way and it was ball up in the wrapper. Why didn't I check because I was tired and I was goin to miss my train. Safe to say I will never stop at this location‼ THIS STARBUCKS SUCKS ASS read more

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I've put in multiple mobile orders here and it's almost never ready by the time I get there. The last time I was there I ordered inside the store, I was the only one there, and it took too long to get just a simple coffee and cream that I had to leave without it to catch my train. I never went back for a refund. If you have to order from here make sure you have plenty of time for them to goof off behind the counter before getting your drink. read more

I absolutely LOVE this Starbucks! I live in the city but majority of my errands are in the burbs. I always come to this Starbucks before starting them. Im unsure of the store manager's name however the SWEETEST soul! She was taking trash out and a rude driver honked at her as she had a huge box in her hand but she kept a smile on her face and said it happens when I said that was very rude. I think that was very noble and professional of her! She's a keeper for sure! read more

Always have had a great experience here. Staff is always friendly and accommodating. I choose to come to this location over the one that's closer to my house, because they always have great service and never mess up my order! read more

Purchased the iced coffee caramel extra cream extra sugar. Great order to the look of the area. Quiet peaceful. Quickly not to long of a wait. read more

A great Starbucks. When the drive-thru line is long, the staff makes it a priority to get you through the line. They are very good with large orders, and all drinks have been delicious. read more

I like this Starbuck's location a lot! Its new, and conveniently stationed right next to the train station. The coffee is always strong and freshly prepared. Also the Baristas are very nice and polite, unlike the homewood (Governors Highway) location. There aren't many customers so the service is fast!! read more

We LOVE this Starbucks. Everyone is so friendly, but what we loved about it most is that it wasn't "Club Starbucks" like many other we visit. It seems like each time we come in now-a-days, the music is SO loud. Please lower the volume! read more

Brand new Starbucks in Oak Forest, yo! I'm going to be real: the service could be terrible, they could be selling coffee made with the blood of goats, they could charge a dollar more than the TP or Cwood spots & I would STILL frequent this location. Fortunately, the prices are standard, the coffee is made sans goat blood (thankfully, as I'm a pretty diehard vegetarian), and the employees are pretty friendly. My disclaimer is that this location is within walking distance from my residence, so all my Starbucks dreams have come true. This means it will probably close, but I remain hopeful that will NEVER be the case. If you're not familiar with the area, this Starbucks is in the train station parking lot. Hopefully that will keep their business up. Not that I singlehandedly won't help the cause, but still. Coffee is great, service is good, building is nice, and drive thru is efficient. I'm going to be clinging to this location like stretch pants and let me tell you...I have ZERO SHAME. I love you, sweet Oak Forest Starbucks! read more

Starbucks - From the drive thru on this rainy day. - Coffee & Tea Near Me - Oak Forest, Illinois

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I think I have learned my lesson about this Starbucks. Bad customer service. The staff has no, and never has had any, diversity. My drinks are always sub-par. Today, my drink was so watery. I ordered a double tall almond milk caramel macchiato. How can you mess that up? And to think I gave a tip. If it's about the amount of money you're making, take it out on corporate, not your customers. read more

Excellent service, they were professional and on point. The drive through has a camera and you can see the person taking your order face. I love courteous places. read more

Headed out of town this location seemed nearby but was out of the way. Shout out to unexpected detours! This was the best drink from a Starbucks I've had in some time. It was so good, afterwards I wished I had gotten a larger size. I went with a tall seasonal salted caramel mocha, light whip and almond milk instead. Not chemically overdone - the perfect amount of syrup pumps and just an overall winner. It was rather cold and this drink hit the spot and provided the exact comfort we want from a holiday drink on a cold day. The drink and snack I ordered came out within five minutes and with a smile. If I lived nearby, this would be a welcomed neighborhood go to. Proof going out of your way can be good. read more

One grande, cold brew from Kim was able to get me on the path to reconsidering Starbucks. Kim couldn't have done a better job to make me a delighted customer. A couple of weeks ago, I had a disappointing experience at another Starbucks where I ordered (and paid for) some nitro coffee. The poor baristas couldn't get their tap to work. Their solution at this other SB? They had some cold brew already in a pitcher that they poured for me instead and then refunded the price difference. I didn't want that pre-made cold brew and I thought they should have refunded ALL of my money. But whatever. That was my less than stellar experience at the OTHER place. So, the stars aligned for me to stop at Kim's Starbucks. It was on the right side of the street and had a drive through (no line). They didn't have nitro but they did have the cold brew. This time I ordered a tall cold brew (the largest size I could afford based on the balance of my SB card after the last experience). Kim surprised me by telling me that she'd upgrade me to a grande. She was so pleasant with me and I was tickled by her gesture. Kim definitely gave me a 5 star experience; however, I'll have to go back again and see if that experience was an exception or a rule at this cafe before giving that rating to the location. read more

Favorite place on Sunday mornings, service always excellent until I encountered Marissa today 12/16/19. I was preparing to leave after finishing my latte and news paper. I decided I needed a cup of water. Marissa was at register and asked may I help you. I ordered a cup of ice water and she walked away. I moved to end of counter to wait. I noticed Marissa taking and preparing drive-thru orders. I finally was able to get Marissa attention asking for the water. She said the young man working register will help me. HOW RUDE IS THAT TO TAKE AN ORDER, DISREGARD ORDER AND WALK AWAY??? Young man was delightful and apologetic. I will continue my Sunday me times here because customer service and atmosphere is has always been pleasant. read more

My favorite Starbucks in the area - drive thru line can be long in the morning, but it always moves extremely quickly. Employees are prompt, friendly, and efficient and my drinks always taste good! read more

Always friendly service here! I have never had any big issues at this location. Just minor ones like missed a straw or read order back wrong and had to repeat a couple of times. Delicious drinks always. read more

Delicious every time. The oak forest location is a little tricky to access sometimes but it's so close to home so it's worth it! I just wish they would finish construction around it already as I'm sure they do too! read more

Super friendly staff and never a issue getting in and out! The digital ordering screen is super cool too!

Maybe it's because this place is new. But the coffee taste great. And the service is on point. Hahahahaha. I love new places. They either suck or they are awesome. Please satay awesome. read more

I love the mango dragonfruit with lemonade. Very yummy. Prices are a bit high, but that's to be expected

This Starbucks is so great! I've been coming in here for the last 6 weeks or so to do work on my laptop. I decided I like coming here more than working from home. I decided to buy one of the reusable cups to cut down on plastic waste. After about 6 uses, I dropped it when it was completely full and the weight of it shattered the side of the cup, lid, and straw. I was so annoyed and told one of the young ladies there about it. I was more annoyed that I was clumsy. And she was so nice! She asked her manager and they gave me a replacement! Which they really didn't need to do that. I dropped the cup so it was totally my fault. Everyone I told was so surprised they did that. Thanks again! read more

No wonder this place isn't crowded at 7:00 a.m. on a weekday: the service is lousy! The 4 employees ignored me completely for the first minute I was there. Then I had to repeat my order (just a caffe mocha!) 3 times to two different people. They didn't ask my name. And the woman said nothing to me when it was ready: no Thank You, no Sorry for the confusion, no Have a nice day . . . nothing. This makes me wonder if Starbucks has stopped training its employees. I certainly won't come here again. read more

Last weekend after placing my order I realized quickly that I brought the wrong purse, and didn't have any money to pay my bill. I went to the window anyway to let them know rather than driving off. The ladies at the window were super kind about it and since the food/coffee was already prepared they gave it to me anyway. With a smile, they told me to have a great day. I was super embarrassed about the whole thing and this act of kindness really made my day. Thank you girls! I go there often and have never been let down by their customer service and products. read more

Excellent service, wonderful staff, pleasant atmosphere, conducive to a business meeting or just relaxing. Thank You.

I work in this area and I avoid going to the Starbucks in Joliet near my house because the drive thru line wraps around the building and takes a year to get through. I've never had to wait in line more than 2 minutes in this Starbucks drive thru. My order is never wrong, the store is clean, they are quick. I'll always come here if I want coffee before work! read more

I usually don't review places as big as Starbucks however this specific location is exceptional. The service is excellent, the employees are always very polite and welcoming. The coffee is always consistent as well. I go to this Starbucks everyday!! read more

I feel like I go to starbucks on a regular basis, but today I stopped for a large Mocha Frappe and it tasted so awful I wanted to throw up. I didnt have time to turn around and say something because I was already late for work so i decided to just call when I got to work. Only to discover THE PHONE NUMBER DOESNT WORK. I'm seriously disappointed in this location. I dont normally complain but to serve terrible coffee and then to not have a working number? I wont be returning to this location or starbucks in general. I also recorded me dumping the Mocha Frappe down the sink, with the date and time, in case anyone thinks I'm lying. I intend to go back to this location tonight to speak with a manager. This ruined my entire day. read more

Very disappointed with today's visit since I normally have exceptional service at this location. I walked in with my family and the cashier just stared at us. She didn't say "can I help you" or anything. It was just this weird awkward silence with her just looking at us and then my husband just decided to say what he wanted. Also when we were finished and she handed me the receipt, I was the one that said thank you. Labor Day or not, the service needs to be consistent. Here is the info from my receipt in case management needs it. CHK 713935, Date of visit is 9/4/2017 at 4:09pm. Drawer 2, Reg: 1. Total sale was $26.27 and these numbers are at the top of the receipt: 1959456. Also the store number I think is 29698. I expect to be greeted when I walk to the register and not stared at like some side show freak. Please don't do this ever again. I come on Sunday after church and have never experienced this before. It was weird and made us all uncomfortable. read more

Best Starbucks EVER!!! Ayana, Laryssa, Megan, Ivan, and the whole crew! You Rock! The egg bites are amazing. Everything I have eaten has been well prepared and served with a smile! read more

Best Starbucks ever. They are my saviors almost everyday. Shout out to anyone who works in the mornings early afternoon. Not only do they make the drinks perfect, but the customer service is fantastic. Another shout out to Hannah and Ish, they are the real MVP's of my life (aside from my dog, of course) ... my dog, they even offer her puppacinos when we visit them. I thank everyone at this Starbucks, see you tomorrow morning! read more

I've only been to this Starbucks maybe 10 times but every single time I've wanted my drink to be made over. It's seems as though they just don't want to press down for full pumps of the syrup. It's irritating. Otherwise, they're really nice but consistently fail with the drink recipes. read more

Stopped for a latte yesterday and I basically got a warm glass of milk. Seemed like there was no coffee in it at all. Went back today as I was running the same route to and ordered a latte again, and again I got the warm milk. I now believe they just don't properly know how to make the latte...Or something. Won't be going to this Starbucks again. read more

The lines here always move quickly unlike the Tinley location. I am a regular so the employees have my drink memorized! Lol. I literally pull up start saying what I want and they finish for me! I love employees like that! I have a couple favorite baristas...Nick and Mary Claire,that are always happy and really sweet!! read more

Employees are so nice and the line moves very quickly. We very much enjoyed Morgan who took our order and rang us up in the drive thru. Great service! read more