Located at the corner of Balboa and Lassen, this location is very busy especially during the peak times. The parking is often hectic due to limited spaces and only two entrances, which can make getting in and out a challenge. Inside, however, I love the unique layout and decor which are a welcome change from the typical Starbucks design. read more

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Earlier today, I had the opportunity to speak to John about an order that was incorrect right away. He made it right customer service just like any other location at Starbucks is always top-tier and I just wanted to say thank you to the rest of the crew. Welcome in and it was clean and the food is always good. Just wanted to say thank you! read more

This Starbucks is great. we did drive thru (mobile order) .we got there and luckily there was not many cars in front of us. Our order was ready as soon an we pulled up. The young lady who handed me our order was super nice. My lavender Oat Matcha was so refreshing and made to perfection. read more

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This location is one of the worst customer service I've seen so all the staff is so unprofessional and rude! And all the tables are filthy and sticky! Who ever the crew is @ 4:00 pm they are disrespectful and dismissive! Hopefully this it changes with some retraining! read more

First time at this Starbucks location on Balboa and Lassen on a Friday afternoon. Drive thru was great and convenient. Our wait time was less than 7 minutes with 3 cars in front of us. The drive thru lane was spacious and doesn't feel suffocating like other drive thru lanes. Customer service at this Starbucks location via drive thru was excellent. The lady at the counter taking our payment and handing our crafted drinks was so sweet and pleasant. She even gave us drink holders without us having to ask for them. There were also green drink stoppers on all 3 lids of our drinks. The grilled cheese on sourdough was freshly made. It had the right amount of cheese. We will definitely start going to this Starbucks Drive Thru location more often due to our positive experience. read more

Starbucks - Iced Apple Crisp Oatmilk Macchiato, Iced Gingerbread Oatmilk Chai and Crispy Grilled Cheese on Sourdough. - Coffee & Tea Near Me - Northridge, California

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It's so spacious very spacious. I never had the chance to come in only through their drive through have I been getting my drinks. busy location. You see a lot of people working on their laptops. Very well kept and clean! I ordered my drink ahead so very little interaction with the staff. read more

Starbucks - Coffee & Tea Near Me - Northridge, California

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Really horrible service. And then the barista who made my drink missed the sugar free vanilla that I paid extra for. Ridiculous. read more

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This Starbucks is located on a corner with two entrances so the traffic comes in from to areas and line can get pretty crazy. This is also just a very busy location in general, and they tend to always run behind on the drunk making. I had to wait 25 mins in the drive through line for a drink that was already made, and it was watered down by the time I got it. I was at least expecting to have a fresh drink by the time I got my drink so this was extremely disappointing. read more

Thank you Starbucks for recognizing Veterans, Active military and their families with a free tall iced/hot coffee. read more

Starbucks - Soy Chai Latte - Coffee & Tea Near Me - Northridge, California

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I'm not crying because I love coffee. I actually don't enjoy it that much. I'm just so encouraged that this Starbucks gave out free coffees to everyone this morning on Thanksgiving day. I'm an indigenous woman and I personally have a very hard time with Thanksgiving. Beautiful acts like this remind me that there is some good to this holiday. Thank you so much for this. I needed a good cry. read more

Starbucks - Coffee & Tea Near Me - Northridge, California

Love the quad grande iced peppermint mocha but I have to give props to Diego, what a champ at making people feel at home. This store is one of the most Modern and eat stores I've ever seen! Outdoor seating is great but I was super Comfortable seated indoors and relaxing read more

Starbucks - Coffee & Tea Near Me - Northridge, California

I literally drive 15 for this specific Starbucks for my specific easy drink that everyone else effs up every single time. The guys working are always so kind, friendly and guess what? They actually know how to make coffee and never miss no matter what we order. Mine is always the same, but again never fails to actually wake me up while being tasty! Hate that I can't ever tip because inside target. Definitely would. Everyone seems happy with their drinks when I see them pick up. read more

Starbucks - Shaken espresso with oakmilk and cold foam DONE CORRECTLY! Of course looks a little ugly now after all the sips but always great! - Coffee & Tea Near Me - Northridge, California

whoever was taking orders in the drive through at 9:00 am on saturday 4/18 was so incredibly rude. i felt rushed and as someone who also works in fast food i've never seen someone treat another person that way. read more

Drove up to Starbucks for a venti ice coffee with splash of vanilla and a tad of cream on top. A simple drink goes a long way along with a hard boiled egg and those English muffins with egg inside. Service is quick, and they are polite & kind. Depending on time of day will depict how fast the drive thru line moves. I've been inside before and it's usually clean and noise is to the minimum. read more

I always order from this Starbucks and they're really consistent with their drinks. Their service is always on point even when they're really busy - although usually busy, it's not too loud inside & there's always space to sit down and do work on your laptop. Parking is a little tricky sometimes because they are compact but parking seems to always be available since many people use the drive thru or just quickly go in to pick up their orders. If you want something strong, sweet, low calories & a little cheaper than their signature drinks I recommend ordering: in a grande cup over ice, three shots of espresso with 1 pump of sugar free vanilla syrup, & vanilla sweet cream cold foam! read more

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Service was fine. The only problem at this location is on two different occasions I received my drink and the lid pop off.luckily it was a cold drink otherwise it would have been worse! read more

I stopped by here tonight to take my sister to get her Starbucks coffee. When I pulled into their lot, there was no cars in the drive thru at 8pm so I chose going through there. When I got to the ordering area, the person working the drive thru was already laughing. I think they saw me reverse since I originally passed the ordering box because I didn't see it. My sister got ice Chai Latte. She said the Chai Latte was pretty good, they put light ice on it and still filled it to the top so thats a win-win. The payment was pretty simple, we pulled up to the window and he scanned the barcode on my sister phone. The lot where this place is in is not that big so be aware and the drive thru can back up during their busy time. read more

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They NEVER get my order right or if they do (RARELY) they dont know how to make it properly!!!!!

I just dropped of my car at Firestone and walked over here to catch up with my classes. Little did I know, no WIFI. So disappointing. I was already here so I will just make the most of it. I ordered my fave which is White Chocolate Mocha frappe. The barista didn't do how I want it. I didn't want to be a jerk so I didn't complain. The store is quiet busy. Customers comes and go once they learn WiFi isn't working. Inside has a farmhouse look. read more

Starbucks - Coffee & Tea Near Me - Northridge, California

January 16 2025 around. 7:15 am order via drove thru kiosk and a male took my order. I believe his name begins with a J. I clearly gave my name which Does NOT begin with a J. Female handed me my drink and she was polite and courteous. I noticed the name on my drink read Jill to which I told the female my name was not Jill but I checked the order and that was indeed what I ordered. She asked for my name and she said "Hmmm that doesn't sound anything like Jill" and we both laughed. Because I was on my way to work and about 5 cars were also waiting, I drove away and quickly googled Jill. In the urban meaning Jill means "to masturbate" and to Jill off means to "F off" . Why do some employees think it is okay to sexually harass customers? Usually, this location is courteous. read more

Starbucks - Evidence - Coffee & Tea Near Me - Northridge, California

I Stopped here for a quick pick me up.. Staff was incredibly rude, not friendly at all. Get it together Starbucks

Only have good things to say about this location. Not sure what all the negative reviews are about. Great staff, always very nice and the store is generally very clean by Starbucks standards. read more

This place does not get enough credit. I live near the starbucks on zelzah and chatsworth but I drive all the way here because not only are their drinks on point, their service and attitude is amazing. I've came here about 10 times already and the service gives me so much hope that there is still good/hospitable service out there. Thus, I had to leave a review. All the workers have such great vibes! read more

I usually enjoy Starbucks, but this location on Balboa and Lassen was a really disappointing experience. The service was slow even though it wasn't very busy. I didn't like how the boss Ayako was treating her workers. I was in a rush to get my drink and she started getting frustrated on one of her baristas and talking to him in a rude tone stating that he needs to be writing on the cups. I go to Starbucks often and personally I don't think the writing or a full message should be that necessary. A simple happy face would suffice in my opinion. It made the hospitality in the store very uncomfortable to stay in. read more

Yelp reads that they close at 10:30, got here at 10:26 they wouldn't let me in. Was gonna grab a quick pastry. Honor the hours you post please, this is starbucks. read more

I order the same thing every time a passion tea lemonade sweetened with classic and I don't know how it happens but every time it's made wrong. Passion tea no lemonade sweetened with classic, passion tea lemonade unsweetened and sometimes just passion tea unsweetened. I don't know why it's always an issue but it is. Sometimes I catch it at the window and they remake it. Most of the time I don't catch it until I've already driven away. read more

The drive thru line for this location is always long. Throw in the fact that it's in a small lot on a corner, and things can get a little confusing. If you're able to get around the line & park, I guarantee it's going to be quicker to just park and go inside. This problem is probably due to it being the newest Starbucks in the area, so maybe it's something that won't need to be considered a few months down the road, but just be aware that it's at least a crowded drivethru now. Employees are, as expected from Starbucks, very friendly and helpful. There have even been a few times when we've come in and they've offered us an extra muffin or something that they either accidentally warmed up or where a customer forgot/changed their mind on. And let me tell you...free food to a 3 year old like my son is like winning the lottery! read more

Honestly this is my favorite Starbucks, there's so many things to love here. It's got an industrial and kind of farmhouse vibe, everyone is super friendly, it's solar powered drive-thru, and there's always good music and seating! I adore my regular Starbucks guy, Brandon, who recognizes me and knows my name before I see it's him! They always have a good selection of merch on top of everything. My only drawback is that the parking lot is so tight and small for the popularity of the location! When the drive-thru is long, I just park and walk in for my mobile order. Stop on by if you're in the area! *For the record, if they make an error on my drink, they not only correct but usually staff lets me keep the mistaken drink (which is almost always the nitro cold brew with ice, and I request it without ice, since the regular cold brew has ice but nitro doesn't.) read more

Starbucks - Celebrating pride month - Coffee & Tea Near Me - Northridge, California

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Drive thru is my go-to and it's always quick and friendly service! Drinks could be made a bit better but overall great spot!

By the time I'd driven a few blocks, my iced shaken espresso was gone - was 3/4 ice. Had to go to work, so couldn't go back and get it fixed. Other than that, great location. Friendly staff, nice spacious and chic decor. Feel a bit ripped off though. $6.50 + tip for ice. read more

Angela and others are so sweet. They remember their customers and are so kind. Makes my morning!!

I came into this Starbucks this morning and left very disappointed. I paid over $30 for breakfast and as soon as I bit into my burrito it was cold.I tired to just continue eating but I saw the cold sausage and was disgusted. I could not return back to the store due to having a busy morning. I was already in the store waiting for my order for about 20 minutes. I don't mind waiting but if I'm going to wait I expect quality food and drinks. so I called and see what they can do to help. I spoke with Aileen, she told me she was the supervisor, and she was no help. I told her I was just in and they gave me a burrito that was half cold. She asked me to come back into the store so they could give me a different burrito. That was an inconvenience for me, She suggest I call the customer service number. I called the number she provided and it was disconnected. I then called back to get the number again and they answered I asked for the customer service number and the line disconnected. I know I could find this number online but it's the principal for me. This is their job, to provide great customer service, make great drinks and provide quality food. Starbucks is costly and I don't mind paying but I would expect to get quality food. I also saw that they warmed my burrito with other pastries, which is probably the reason why my food came out cold. I used their apps and reward system all the time, I don't understand what they couldn't just return money. Aileen, the supervisor suggested that I come in later in the day..... it is all an inconvenience. So upset. read more

Best service I ever had in the SFV. Never felt welcome like this at a Starbuck before. Thank you Stephanie, Anthony, Marissa, Hector Henrique. Starbuck please give these baristas a pay raise read more

Starbucks - customers working in a coffee shop - Coffee & Tea Near Me - Northridge, California

I love this Starbucks!!! Shout out to Marissa and Issac I love the whole staff here. This Starbucks always gets my drink right (my drink is specific). I skip 3 Starbucks just to come here. Attached is a picture, Marissa drew hearts on my daughters food wrap. It really made my daughter happy. Issac thank you for always being top tier with customer service. read more

Starbucks - Thank you Marissa - Coffee & Tea Near Me - Northridge, California

Very rude girls here. You can feel their negative energy. One girl in particular, when i asked very calm and nicely that the drive thru got my order wrong it seemed like it bothered her. I understand it's busy, but if i had got the right drink i wouldn't have had to come in to get it remade. I was not rude, i was not pushy, i use to work at starbucks, i know it can probably be really frustrating when it's so busy and there isn't much help. But it doesn't cost much to just say "i'm sorry about that, we'll kindly remake it" and not talk amongst the workers about me wanting my drink that THEY got wrong remade. read more

Honestly this is the closest Starbucks to me, and they fail miserably every time I order coffee. 1 good thing I can say is that they saved me money because from now on I make my own coffee at home read more

Every time hubby goes for a snack and drink they are always out of something. Went this morning to place an order and asked for a decaf coffee for me, since I can't have caffeine. Rude person at the window was nasty to him and said straight up "we don't brew decaf!" This is a coffee shop. Am I missing something? Back to the one on Chatsworth and Zelzah since they are never out of anything and actually do brew decaf. read more

Always better to go thru the drive thru, but at this Starbucks walk in are just as fast. They always have plenty of help behind the counter. When I go in I am always assisted by more than one clerk. Ordering ahead is my favorite and I feel safe walking in anytime of the day or night. Plenty of parking away from the drive thru line. Can't wait for when stores open up for sitting-in service. This is a place I want to frequent for the atmosphere and ambience inside the store. read more

Slow drive thru and DANGEROUS entrance on Lassen. Many near accidents, as a result of hazardous traffic entry/exit and slow drive thru service. They even had to put out orange cones to try to correct and funnel traffic. Either way, customers are exposed to high speed collisions at Lassen entrance and exit. If you can, avoid this location and go elsewhere. read more

This is a very busy Starbucks but the workers are on top of it. Wait time is minimal. There must be 10-15 workers working and they're all so friendly. There's a lot of seating inside and but the only bad thing is that there's no power outlets, that's why I'm putting only 4 stars. read more

Starbucks - Iced chai tea - Coffee & Tea Near Me - Northridge, California