Natalie supervisor.. the best service smile and friendly person . I'm come back for sure . Made my day happy . Very nice team . Work together, good líder good actitud in busy moment . Thank you so much read more

This Starbucks is always packed, which usually tells you everything you need to know. No matter what time I stop by, there's always a steady crowd of people grabbing coffee, working on laptops, or catching up with friends. Even with how busy it gets, the staff does a solid job keeping things moving and staying friendly under pressure. The atmosphere has that energetic, on-the-go vibe, but it still feels welcoming. Drinks are made consistently, orders come out quickly considering the volume, and the team handles the rush well. If you're looking for a quiet place, this may not be it--but if you want a reliable Starbucks with a lively atmosphere and constant energy, this location definitely stays buzzing for a reason. read more

I usually love Starbucks, but I went and ordered ONE THING, and it took about 20 minutes. My drink was supposed to have ice, but it came with foam on top instead. I am disappointed with the service. read more

Eve, Theo, Nat, Britney and all of 'em have been nothing but the nicest people on earth to my family, team and myself for over 2+ years. They still don't remember so times and that's my fault. If you're looking for a space to eat a tasty beverage and good treat, this is my home base Starbucks. Xoxo - (ozzy, Waldo, oz, wizar, Bruno, nobody but your neighbor Oswaldo) read more

Starbucks - Cappuccino - Coffee & Tea Near Me - North Miami Beach, Florida

See all

I was literally the only person here for quite sometime and that was pleasant. Staff is friendly and my almond latte tasted delicious. I brought my own cup and they were nice about refiling my water bottle. The place is super clean and the bathroom huge - great accessibility. read more

Starbucks - Inside Starbucks - Coffee & Tea Near Me - North Miami Beach, Florida

Sorry but they are VERY disorganized esp w mobile orders. Took 25 min bc my drink was sitting in the wrong place for a while. Not coming here anymore. Happened 3 times in a row. read more

Jenn was so sweet and considerate. Made my experience great. 10/10 person!!!! Would come back because of her read more

Starbucks - Coffee & Tea Near Me - North Miami Beach, Florida

I have honestly given this Starbucks so many chances. There are so many instances that I was not satisfied. Starbucks is not cheap.. this location is not consistent. One day my drink is perfect and the next its super bitter or missing the cold foam I ordered on it. One time I went inside and there was an older guy flirting with all the staff (super inappropriate). They were all laughing and giggling and not paying attention to the customers. I waited and waited until finally someone acknowledged me. That time I ordered on the app and waited inside 10 minutes over when the app said my order would be ready by. I finally am given my coffee and they try to send me on my way when the ticket says 1/2 items in this order. They had not even started on the food item I had ordered. Today, I ordered just a sandwich on the app. I pull up to the drive thru (which was completely empty) and they said my sandwich was ready. When I arrive to work the sandwich is completely cold in the middle and you can tell it was rushed and not given the time it needed in the oven. Yesterday, I went and this was the time that I said to one of the baristas my cold foam was missing. She looked at me and said maybe it was all dissolved into the coffee..... Cold foam sticks to the top of the cup and you can 100% tell when it has been added and when it has not. I insisted to say that this has happened before (which it has) and I have driven off and was unable to come back so it could be made correctly. Luckily this time I went inside. They need to do something about the customer service in this location. I see I am not the only one feeling this way. read more

I always go to this location because it's the closest to me. The staff are always friendly and I never have an issue with my order. It does get busy here in the morning/early afternoon especially in the drive thru. I just tend to park and get down and it's not a long wait. I park a little far off from the store because sometimes the drive thru lines block cars leaving. That's the only con with this location. Wish the line was more structured. I notice that the drive thru is usually empty after the lunch rush. read more

It must have been strikeout night. After walking into a couple nearby joints, I decided I would just get a nice breve. I'm not a Starbucks guy but it was right there and in the past, despite their exorbitant prices, I figured they couldn't screw it up. Alas, they did. First of all, the service was SLOW. It was near closing time I guess. The manager-type-guy was more interested in assigning staff their duties than assuring customers were served. It took nearly 10 minutes to receive our order (I was with a coworker). Did I say we were the only customers in the store? They made my breve with milk and not half & half. I watched her pour it in the steamer cup. Didn't say anything because we had already waited long enough and my co-worker already had a mishap. They didn't put the lid on tight on his cup and his hot drink poured down the front of his uniform shirt. Manager didn't apologize. In fact, he saw it happen and didn't even acknowledge it until my co-worker said something then it was, "oh I'll make you another one." Didn't flip the guy a comp card or anything. Finally, the crew member who rang me up never cleared the credit card machine. It said, "Approved" but then said, "Wait For Cashier." I had to say something after I received my coffee. Pay attention folks. It seemed odd. read more

Ordered a Strawberry Acai Refresher and it was made as I've had before; it was good, but it took longer than usual. It's understandable and probably from their busy drive through line that is always quite busy. The lower rating goes to the young African American teen girl who verbally commented on a customer who complained why his beverage took so long while waiting inside. She stated that "If you're in a hurry, don't come to Starbucks" which I'm not sure if the customer heard her or not, but being in customer service, does she realize who's paying her salary? A little less complaining and a little more chop chop and customer appreciation would certainly go a long way. As a customer, I don't think I really needed to hear her complain out loud about another paying customer! As they say...think outloud in your head! All she had to do was smile and apologize for the wait, that's all. I was also at the post office yesterday off 142 and Biscayne and each and every attendant apologized for the long wait to every customer when I was there! How's the irony of that, how the post office would offer better customer service than your local Starbucks. She should go work down the street at the Post office and learn a thing or two about customer service cause those older ladies were so sweet. read more

See all

I ordered on the mobile app. Stood patiently inside the store for 10 minutes after the expected completion time. Watched one employee bully another while the 3rd employee, making my drinks, watched and laughed at the bullying. All while, I found out 10 minutes later, my drink apparently sat behind the counter done but forgotten about so, by the time I got it, it was all gross and watered down!! So, unless you are looking for drama and bad atmosphere, I don't recommend this location. Terrible! read more

I live walking distance from this Starbucks and have never been disappointed. In fact, if I have any discrepancies with my order, they are happy to give me a replacement or comp me. Drive thru is very busy in the morning hours between 7 and 9, but if you have the mobile app, ordering online is much easier and especially quicker. I've driven, parked, walked in, picked up my order and get back in my car to leave faster than anyone waiting in drive thru line. Trust me, the app is worth it if you don't have time to wait....which is almost everyday for me. Location is always clean, busy (as most Starbucks are) and have super friendly staff. read more

The supervisor he's not friendly and professional. He iven spell my name wrong the drink was terrible. The girl she didn't put in a blender to mixed the pineapple, lemonade and passion fruit. She just put mix the lemonade with ice and she dropped some few flakes of pineapple absolutely terrible. For $6 . I was in Europe for 5 months and the Starbucks they are amazing. All over Miami the store they totally not standard. I shopping fron Starback for over 23 years. I fill sorry. read more

I frequent this Starbucks more than I'd like to admit and every time I come I am always satisfied. The staff is super friendly and my drink has always been made correctly. Now more than any other time of the year I am here 2x a week roughly because it's pumpkin spice season! My go to drink is an iced vanilla chai tea latte with a pumpkin cold foam, and if you're reading this and haven't tried it yet, I definitely recommend trying it! It's delicious! Pumpkin spice season is the best season at Starbucks! Photos of my drinks are from different days, including the day I got pup cups to bring home to my fur babies. read more

See all

If you are bringing your dogs for a Pupachino I recommend going to a different Starbucks. By far the smallest pupcup I've ever received for my babies. Go to the Starbucks on Biscayne & 120 instead. read more

Starbucks - Shot size Pupachino. So disappointing. - Coffee & Tea Near Me - North Miami Beach, Florida

I love this starbucks! I go to this one on my way to target even though there is a Starbucks in target lol. It's that much better to me The staff here is always SO friendly and accommodating. They are never sold out of stuff here or at least when I go they are not. The drinks are always spot on & They do a great job with keeping the lines moving fast. This is my favorite in the area! Thanks for the kindness & consistency:) read more

I haven't been to Starbucks in six months and I should never have gone because of religious reasons I've heard they're horrible but I thought I'll try it when I went to order a coffee nobody was there except one guy and there were three people behind the car, Connor not one person said hello a dark skin woman looked at me like I was less than her was she helped somebody else she gave me a dirty look and took my orderit was disgusting someone should get rid of her or train her properly. Sometimes people have no manners, but you should train people better is not nice especially when someone was waiting. read more

Linda & Libbeth Both helped me pick out my coffee's to make at home! They had the Best customer service ever! Very friendly and took time to explain to me what the beans would taste like , also how to have it ground! Thanks Girlies! read more

See all

I truly love this Starbucks, I go once a day and they always make my coffee with love and I appreciate the friendliness of the staff every time! I'm starting to think they know me by my order haha. Stay golden, this Starbucks really puts the rest to shame read more

Not sure what happened here. Management switch since last here? I was nicely greeted but then horror shows ensued. Order taker didnt know how to process my pike with crème. Poor training. Asked for sugar and was told to get at end of counter. Some starbucks put it in for you. Went to end of counter...sugar but no stirrers. Asked for stirrers and directed to other end of store. Got stirrers and came back to sugar area. Was asked, a bit rudely, if i would move and go to an unoccupied table to add sugar. I said i did mind. They clearly didnt like that. read more

I am a Starbucks fan! Love the location on Biscayne and 135th street, Karina and Rhyan are always very welcoming !

The staff here are absolutely wonderful! Great energy. Super friendly. The team down at the 63rd and Biscayne location can learn a lot from this great crew. read more

I've been to this particular Starbucks the most out of all in the Miami area because it's near to where I stay when I'm in town. Like many Starbucks there always seem to be people working on notebooks in the couch area which here isn't that big near the front. There really isn't that much seating here. There's about 4 or 5 tables outside. Right in front of the door there's a table which to me seems really out of place. The other outdoor tables are off to the side but the place is always surrounded by cars. The drive through to this really clogs things up at this Starbucks. Because of the line of cars due to the drive through, it's a pain to get a parking spot because all the line of cars basically block the spots. Getting in and out can be difficult because of this. I I ordered the largest Fizzio ginger aie and it was really large but it was almost half ice. I enjoy the Teavana drinks but the Fizzio was a nice change. read more

Starbucks - Counter - Coffee & Tea Near Me - North Miami Beach, Florida

See all

My regular Starbucks.. multiple times come here and out of "coffee"... yes, regular coffee. Can you wait a few minutes while we brew some fresh??? Today got behind apparently a current employee who bought around $40 of food and drink for what appeared a crazy discount and paid about nine dollars.... read more

Starbucks - Employee car that made me wait..... - Coffee & Tea Near Me - North Miami Beach, Florida

Spent a couple of hours working out of here and had a nice hot chocolate. Staff was very friendly. Drink came out super quick. Looks like a lot of locals stop by on their morning walks. read more

Average Starbucks. Nothing special. Not clean enough. Sometimes out of snacks and bakery goods. Usually no wait. Music too loud for reading. But it is readily accessible and near some decent restaurants, really fast food. read more

Starbucks - Coffee & Tea Near Me - North Miami Beach, Florida

Went into this location at 1pm on a Sunday. Drive through line was backed upped so, I went in. Mistake. 6 employees behind the counter! All talking to each other and took a minute to ask me what I wanted. Very basic order. Macchiato and egg sandwich. Sandwich came out in less than a minute. After a 5 minute wait (and seeing many drinks made which were not mine) just a disorganized staff, I asked if someone was making my drink. I was told, 'I'm making drinks that are ahead of yours'. I guess only one person makes drinks! I asked why my hot sandwich would come out if I had to wait for a drink. Pretty basic food standard that food and drinks get delivered at the same time. A well run team in f&b would know not to make the food for a few minutes if the drinks are behind. Here an idea, have one of the other 5 employees standing around making drinks as well if you are behind on drinks because of the drive through. At least one of the employees thanked me as I left for 'waiting'. Clearly zero leadership at this location. They have to learn how to delegate and support the business. If you read the reviews for this location, there is always a wait. It isn't that it's too busy, the staff is not trained and not effective. 6 employees could not handle 6 cars in the drive through and 2 people in the cafe. Come on. read more

Enjoy the coffee for a treat & always the best service but I wish they would stop union busting. It's gross.

Omg the staff are so sweet my husband ordered an Carmel frappe with 5 shot of espresso and they didn't want to waste the drink and give him a mini. It the little that count. Totally made my day. read more

Starbucks - Coffee & Tea Near Me - North Miami Beach, Florida

I don't know how to start this review. I am a coffee lover and I am a Starbucks lover as well. I've never had any complaints about the service or the quality of the products that I've purchased. I am a regular client and I usually come over with my boyfriend or by myself on the drive thru. I usually get my caramel macchiatos cold with two Splenda upside down and soy milk. 20 minutes ago we went to the drive thru before going to my house which is right across the street. The order was an iced tall soy milk caramel macchiato two splendas upside down. One iced grande regular caramel macchiato upside down with two splendas and ONE hot LATTE MACCIATO TALL WITH LACTOSE FREE MILK AND ONE SPLENDA. I had to review The order two times in the drive thru cause the kid seems to be new and I totally understand. So when we get to the window they start passing the drinks first of all without a tray. I started checking and as expected the first two coffees the iced ones were perfect. So far no problem just the tray. Then when they hand me over the hot latte MACCIATO I notice that in the sticker says NONFAT milk. I proceed to ask the person on the window who now is a different one from the one who took my order and I know because now is a girl and the person who took my order was a guy, if she put lactose free milk on it and her answer was "let me check". She goes to the back and asks someone, then a third person who is the actually the problem in this experience is the one who comes to me. Lady between her 55's or 65's+ with long hair on a braid and her Starbucks hat says: -she's making it right now. Me: (with my drink in my hand) no, is okay I just want to know if is lactose free milk cause on the sticker it says nonfat Lady: (with a little attitude and pretty impatient already) "honey the only two options we have is coconut or soy" Me: "I don't want vegetable milk I was asking for lactose free" Lady: (completely impatient and very sarcastic) "oh no darling actually we just put the coconut milk one and a half years ago, those are the options you have!! we don't have lactose free, that will be in Canada, we are in Florida" Me: "okay I was just asking if the coffee you made me, that I ask for was lactose free cause i can't drink lactose" I felt completely disrespected and made fun of. Where is your hospitality training? Where are your customer service skills? Probably that's the reason you still working on a window and haven't been able to work your way up because you are disrespectful with a passive aggressive attitude towards your clients. That's very sad. I love this Starbucks but this lady is the most sarcastic and disrespectful person that has event attended me at te window. The kid who is training: I suggest you to ask for someone who really knows about hospitality, and customer service skills cause if not you're screwed, you're not going to learn anything and you need a mentor not someone who hates so much her work that she has the need to disrespect her customers. I can't say I'm not coming back because I love the place and the coffee but I pray the lord that she's never again when I come. read more

Starbucks - Drive thru - Coffee & Tea Near Me - North Miami Beach, Florida

Normally this Starbucks is bearable, but lately the staff is missing/messing up items in drive thru orders and behaving as if they are God's purest gift to earth. No please, no thank you, no smile, no have a nice day. Whoever was working the drive through today at 11:30am really, really hates their job. Avoid this location and go to one north or south of here. read more

This is my favorite location. I recently moved a bit farther and have a few other Starbucks in my area, however none of them give me a consistently good experience like this one does. read more

I LOVE Starbucks but this specific location is a nightmare for me. Literally every time I go, there's some sort of issue. The staff does not listen or care. I am late for work 99% of the time due to a mistake on their end, that could have easily been avoided had they of listened. For example: giving me iced coffee when I asked for hot, forgetting about the food I ordered, putting regular milk when I ask for almond milk, forgetting to charge me extra for the almond milk, then inconveniencing me to come back to register to pay, adding caramel syrup when I specify not to..the list goes on & on. I understand they are busy, that's no excuse for poor customer service. This location gets a thumbs down for me. read more

If I could give them 0 stars I would . They made me the wrong drink and when I told them it was wrong they insisted that I was wrong. I have been ordering the same drink for 10 years and I know what it looks and taste like. I am allergic to cows milk and I always order my drink with coconut milk. All of the employees were talking and laughing with each other instead of paying attention to the orders. I ending up throwing the drink in the garbage. What would happen if they gave the wrong drink to someone with a serious allergy. read more

For there to be 6 workers walking around, no line inside but a wait of 10 minutes for a refresher? Makes no sense. Extremely inconvenient. read more

As a basic white female, I take pride in obnoxious frappucinos and the energetic baristas that are starbucks staples. I was extremely disappointed in my visit to this Starbucks. I love mobile ordering, so ordered this on our way from Miami to Hollywood at a drive thru Starbucks to make this a quick stop so we could walk along the beach. The mobile ordering app warned that our drive would take "11 min to arrive" but only "4-9 minutes" for starbucks to make our beverages. I arrived at 5:24, and texted my partner who was waiting in the car, that our coffee wasn't ready yet. I told the barista that we ordered on the app, and she informed me that it wasn't ready yet. I ordered a chestnut praline latte, and my partner ordered a blonde roast. Apparently they don't make blonde roasts after 12(too much caffeine?), but the barista made a pour over for us. I really appreciated it, but what I ordered at 5:15 wasn't ready until 5:45. I would have really liked it if they would have been clearer. The wait was so long, I was able to check in, and complete most of this review!! read more

Friday afternoon having a BAD DAY decided to stop by and get my ice coffee I get at least twice a day I knew I made mistake the moment I walked in no one but me at the counter girl looks at me says be right there so I waited but there three girls one is stocking goods and the other two have no idea So I order my ice coffee cream and sugar well she makes it puts it on the counter walks away she did even stir it or anything when I asked she says we shacked but that was don't either I realized my I hate this Starbucks staff has attitude Well guess what you don't like people don't work in the hospitality business Please fix this issue !!! read more

Starbucks - Look !!! - Coffee & Tea Near Me - North Miami Beach, Florida

Who doesn't love a drive thru Starbucks? And how about one that moves faster than your average fast food drive thru? Yeah! Para, pa pa paaaa...I'm lovin' it! This location has a barista outside taking and expediting orders for those in the drive thru line. This makes everything so quick and easy! It must be faster than going inside! Hot drinks (not the lukewarm trend I've recently encountered). All in all, Starbucks in the morning no longer requires me to take an extra 15 minutes from my precious sleeping time just to get my fix. read more

So I tried to check-in to this Starbucks and noticed that it didn't come up on the YELP map. I am still blown away because this place has been here for years but it's cool I'll take one for the team. :D The drive thru is what makes this location stand out from all the rest... other than that... it's your typical Starbucks. They do have plenty of outside seating but not a whole lot inside so it's not the best location if you need a power source. Oh and I tried an iced pumkin latte today cuz I am sick of all their other drinks and I must say it was pretty good. I had the lovely barista add another shot because otherwise it's wayyy too sweet. read more