This is a great Starbucks located right on Main Street in New Paltz. I have been here several times when I was in the area. If you are craving a cup of coffee Starbucks does not disappoint. It is usually filled with locals and college students who are working on the tables. The staff here is friendly and prepared my pickup order quickly. They were very helpful on my birthday when I redeemed my free drink order. They recommended I get the large pumpkin spice latte which I did. The staff was super friendly which brightened up my day. They even sang happy birthday to me. You can't make up for that quality customer service. It goes a long way. I love this location and will come back soon. read more

I love Starbucks. Starbucks is amazing. You should come now.i looooooove the employees i got free cake pop!!!!!

Friendly staff. Wish there was some nice cozy seating available, not just wood chairs. Very unappealing and not conducive to staying

Always friendly staff! It's a very busy location. The staff is always ready and happy to help. Easy for preorder pick ups too

Other than the price, I like Starbucks coffee so much. My favorite is the salted caramel cold foam on cold brew. Also a flat white with soy milk... AMAZING read more

Starbucks - My go to holiday Starbucks order. Salted caramel cold foam is #YUM! - Coffee & Tea Near Me - New Paltz, New York

Came here twice: first time my cold brew but good, second time my mocha latte was gross. made it completely wrong. It's ok. read more

This Starbucks is a great location and the staff is always friendly. They make your drinks pretty quickly and have some merch in addition to their drink menu. read more

Okay this Starbucks is great! Great people, clean and the music is always good. I have had nothing but good experiences not only with the service but the quality of my drink. Because I usually get the same few items I know how it should taste and here I have yet to be let down. Nicole is my go to girl at this Starbucks. She is always super friendly. Patient with me to figure out what I want and how to tailor it to my taste buds and just a happy person. If you come here and you not sure what to get ask if Nicole is working she will help you out! You can't play around when ordering a $5 drink, am I right?! So I appreciate that she understands that. My new favorite drink that I actually tried because of her is the mango dragon fruit lemonade refresher ... Tons of flavor and a lot going on and so delish! Be ready for a POW! When you drink it:). Since this specific visit was my freebie the sky was the limit so she helped me get something so amazing with no limits and it was delicious! I hope I can wait until another freebie to order that one- vanilla bean frap with caramel drizzle a shot of espresso whip cream on the top and bottom and chocolate pieces. Yummmy read more

See all

This place is cool but small. The staff was friendly and smiled a lot. I had to sit next to other people but didn't mind. It was a cool laid back environment just like other Starbucks. Even though it was small, I got a lot of work done and enjoyed my beverage. read more

C'mon guys, you can do better. This is New Paltz. There are going to be a number of cafes, coffeehouses, etc., competing with you for your business. So it didn't help to forget my order. And when someone finally asked on what I was waiting, a reply of "Somewhere the cup was missed" wasn't really that great a reply, and it was passive, meaning avoiding announcing that someone screwed up. There weren't that many customers in at the time, and there were 4 of you behind the counter, though 2 of you were yakking. The setup is nice. The seating, both indoors and outdoors, is comfortable. You're in a prime location in town, at a major intersection. Do you really want to blow it with mediocre customer service? read more

Unfortunately, I have to give this Starbucks 1 star because of its location. Drove off 87 South JUST to get Starbucks, the experience was great but because there is no free street parking, the ticket attendant was purposely waiting to ticket you. Literally ran in to get my coffee and she was already writing up the ticket. Absolute BS. read more

Service was fast, no restrooms in this place, might be specific to people who look like out of town?

The manager here is a gem! I forgot my cane at home when I ran out to get a coffee. I was worried about walking over to my car with my hot latte. She brought it out to me. Smiles and everything. That kinda customer service is above average consideration. As a person with a permanent disability, I promise this is rare. read more

Just wanted to send some well deserved accolades to the ladies of Starbucks this Easter am. Nicole, Carley and another young lady were great. Nicole must have had a magic wand she waved over our sandwiches as they were absolutely delicious. My wife commented that she felt they were the "best" we've ever had. I agree. So let's shower with praise the great ladies of Starbucks for working on a holiday. Providing great sandwiches, coffee and a seamless customer service experience. A definite 5 stars. H K Roemer read more

Peach green tea lemonade was really bad. Go for the passion tea lemonade instead...! read more

Starbucks - Coffee & Tea Near Me - New Paltz, New York

Revisited and customer service is just plain old bad. Very unfriendly and will give you an attitude. Management either just doesn't get it or doesn't care ! Staff should be friendly, smile and treat customers with respect. Other than that I would give it 4 stars but the staff brings down the whole place. Will revisit once a month to check things out.instead of couple of times a week. Sad for such a great location. read more

I don't have high expectations for Starbucks, but was walking by and thought I'd drop in for a quick cup as I was headed to my next stop. The barista had botched the order of the customer and in front of me, but she graciously took what she got and left. I was topping off my americano and discovered the cream pitcher was nearly empty. Handed it over the barista who replied "there is still some left" and he handed it back to me! I poured the small bit of remaining cream into my americano and then the barista says "do you need more?" ... Shish! Be like the barista and don't bother. read more

It's very clean here, the only Starbucks in the little town of New Paltz. It's close to everything, right on Main Street on the corner. When I'm done with my business classes in Van Den Berg Hall, I walk down to Starbucks to sit and relax with my Free wifi. The atmosphere is soothing, unlike crowded Starbucks in the city. The baristas are extremely nice, they like to converse! Although this is a chain franchise, its still definitely different than Starbucks in NYC. read more

Went here and it wasn't that busy. The barista acted as though he was inconvenienced by us being there. The coffee I got was luke warm. He gave us the hot chocolate ordered saying in an unenthusiastic tone "hot chocolates.." And put them on the counter. No have a nice day.. No smile... But all bad attitude. You are being paid to be there! Be nice to the customers, at least act like you want to be there. Management needs to work with the staff on appropriate attitudes at the work place. It reflects poorly on the business. read more

I've been going here since I was in college, and it has always been a good Starbucks. I'm spoiled because I'm used to city Starbucks where they move much quicker, but as long as my drink comes out right, I'm a happy camper. The staff has always been pleasant, and they keep the store looking clean and organized. The place is always packed with families or students studying, so it's nice to see what a hub of interaction this location is. read more

Every time I visit New Paltz, I look for the best coffee in town. While there are certainly other spots to find coffee or an espresso, I think these are the most obvious choices: 1) Lagusta's Luscious 2) Hudson Coffee Traders 3) Mudd Puddle 4) Moxie Cup 5) Starbucks 6) Cafeteria While I normally wouldn't include Starbucks on such a list, there's at least one reason I feel the need to: they are the only coffee establishment in town (as far as I know) serving a true "cold brew." Cold brewing is a low-temperature, slow extraction method, that creates a much different flavor and body of coffee than simply chilling hot-brewed coffee. Other than this, this is a standard Starbucks with all the same accoutrements you're used to, including hit-or-miss baristas / customer service. If you're from out of town and visiting New Paltz, please try something a little different, and support one of the locally owned businesses instead. CORRECTION: Lagusta's is doing an exceptional cold brew AND a nitrogenated cold brew coffee. read more

The shaken espresso drinks are never made right. The measurements are different than a standard latte and the price is adjusted to accommodate that. I paid $7 for a drink that was basically sweetened milk. Please check your recipe cards. read more

Starbucks coffee drink prepared delicious. Attentive, courteous barista and staff . Always love this location and "hang loose " atmosphere . read more

I always prefer DD coffee over the others. This location is good but I gave it 4 stars instead of 5 because they generally have a line.

This place makes the already amazing New Paltz even better. Nothing like grabbing a hot cup of something before strolling the streets during a winter's snowfall. The corner location makes it extremely spacious as well. read more

Usually, Muddycup is very crowded so you have a better chance of finding a seat here. Baristas are friendly and nice. It does lack outside seating. read more

Great place to get coffee in New Paltz the staff is really nice they never mess up an order.

Lady named Shady here is arrogant, rude and unprofessional. I sipped my coffee in the shop and she started a confrontation. Had to walk out while friends waited for their order and upon re entry she still proceeded to argue.. this employee should be fired ! read more

I'm a fervent member of the Starbucks program. All over the country, the coffee is consistent....EXCEPT HERE. Coffee is DISGUSTING. Baristas are rude and unapologetic. My sig other and I ordered an iced coffee and iced latte with almond milk. Both were watered down and weird tasting. They remade it but it tasted like the original atrocity....like throw up in our mouths. We left very confused. Do not waste your money here. Go to one on of the Indy places that care. read more

What happened to your butter croissants? Mushy not flaky, similar to a supermarket. They used to be delicious. Staff very pleasant.

Love JoAnn and her staff. Always right, always cheerful.

i have gone to this location, many times and today on the 1/30/17 was no exception. they are always friendly and promote in service. i usually get the passion tea tazo lemonade. it always fresh and made with care. i like sitting inside here since its cozy, but usually all the seats are taken. but still its nice there and clean and a short wait time always in line read more

The reason I'm giving it a 2 star is because I've ordered the same drink 4 times (the new Peach Citrus White Tea Lemonade) and everytime there is no Lemonade. Even when I ordered the Peach Green Tea Lemonade the amount of times I have recieved no Lemonade makes me want to stop going. I'm not going to keep wasting money on the wrong drink. read more

Great place! The staff there wasn't rude to me at all, in fact I recognized him from my job, I rang him out before - other than that my drink was prepared perfectly and the place was spotless when I walked in. I've yet to try other coffee places in the area but this is one of the better Starbucks I've been to. read more

It's like any other Starbucks. Not much to say, you either like Starbucks or you don't. Nice and big, parking is a nightmare but that's just new paltz. read more

Worst experience ever at the HMSHOST Starbuck location on the NYS Thruway in Plattekill. Beside the staff arguing in front of the customers our treatment was disrespectful. Management needs to pay more attention to their employees behavior especially as it relates to their customers. When we approached the counter no one was before us. We ordered and then three others came behind us. We were the last to be served and then when we asked about our order the person behind the counter was snide. Fortunately for Starbucks this is a Thruways stop as people are captive.....maybe. read more

I was looking for a quick bite to eat the Apple protein pack comes with peanut butter sauce and I am allergic to peanut butter. I asked if they could substitute it for almond butter. I was told no and not offered any other substitution. I asked if I could get any other substitution and I was told no. The cashier didn't try to help me. If a customer is allergic to something then there should be other options available. I ended up having the spinach feta wrap and I appreciate that parchment paper is used instead of aluminum foil. read more

Coffee is usually on point, the place is clean and cozy with a little seating area outside, the staff is fast and friendly.

Plenty of people like to steal the chairs (for hours) but the place is great, clean, and the staff is excellent.

I've read some of the previous reviews, and can't say I've had too many problems here lately. The one employee who used to work here who had a quick trigger finger for calling cops on people has been gone for a while. She threw me out twice, under that threat, and I discovered that others had the same treatment. Don't ask why, because it was total bs. In any case, I always get the dark roast of the day, and at 5pm, after I get out of work, it is a much needed pickup. In addition, it's quite the social hangout, and I have had numerous conversations here. The Wi-Fi is great, and the music is decent too, although the few attempts at live music were not that successful. The acoustics in there are not good (very high ceiling, solid surfaces, no damping on floor or walls, too much echo quality). About the coffee- I stay away from the "blond" roast, as it doesn't taste like anything (blond=bland), and I don't drink Pike Place either (so-called Puke Place). I wish Starbucks had more varietal (single-origin) coffees for sale. They've gone more into the "blend" direction unfortunately. See my review for Monkey Joe's in Kingston, an exceptional coffee roaster. Occasionally I'll get a fancier drink here at Starbucks, and they do them well, but the cost is a factor, and the nutritional aspects can get scary. If you ever want to do that research, they do have a pamphlet which details this info. Most of the employees at this location are very friendly, and I've gotten to know a couple of them. They've never screwed up any drinks, but then again, it's hard to mess up a cup of coffee. All coffee is fresh, as it is replaced every half hour. In short, I'm there almost any weekday, and depend on them for that daily coffee jolt. I also buy beans from them too, for our morning drink before work. While there has been criticism of Starbucks on economic/political grounds, I'm glad they exist. And yes, the outdoor seating is back! read more