I don't know what it is but every time I order a shaken espresso here it is always poorly made and tastes like just milk. I just went in the drive through for a shaken expresso and it just looked like a latte, no espresso on the bottom at all which is what the shaken espresso should look like with the splash of milk on top. Didn't have time to ask for a remake but disappointed because that is $6+ for a poorly made drink. read more

Starbucks - The shaken I just got from the drive through, looked like that when it was handed to me. - Coffee & Tea Near Me - Neenah, Wisconsin

Using restroom cleaner on wooden tables in the lobby where guests eat and drink is insane

i love starbucks and i go here almost everyday and Katie has always stood out to me. she is the sweetest person ever! also please get the grilled cheese it's so good.. read more

They advised new Fall drinks. I bought the Chai fall flavored one at the Starbucks on the east side of town 5 days ago. I went to thid one yesterday and they are out of Chai and its been a week! So today I tried the Menasha one and they are out! This screams of upper level management MIS- management. I just thought it was one location but its two. So they somehow didn't order right from the top down. Shabby poorly run company. No other way to call it. I don't really go here often but now why would I ever try again? read more

I come here constantly, I know the staff and they're very nice. But i'm going to stop coming to this location at all because they never have strawberry açaí, and they're always out of everything. I don't know why they can't get their stuff together and order the amount they need when they run out EVERY. SINGLE. WEEK. Absolute joke. read more

I was happy af when my son mentioned Starbucks on our way out the door. It was a gorgeous morning as.a backdrop for our errand running. We go through the drive thru which is always busy and before a wink we were.in front of the computer screen with the emerald green and white mermaid. My adrenalin was pumping and excited is an understatement. My son ordered an iced caramel coffee and I ordered the iced mancha? green tea. OMG. In addition, my son ordered two breakfast sandwiches that had fresh egg, gouda cheese, and bacon. I am on cloud 9 at this juncture. We are immediately at the window and Paris hands us our meal and drinks with an upbeat voice and a beautiful smile. Paris. Girl, I love your long hair and give you some serious props. When you age and start getting hot flashes, you'll be wearing it up alot!;) I've never been to Paris and it's been a long time since I've been to starbucks. Thank you my son for taking me to the latter. Hopefully one day I can return the favor and we go to France? Oui? read more

Starbucks - A few of my favorite things. - Coffee & Tea Near Me - Neenah, Wisconsin

Yikes - visited this location while in town. This is not your typical Starbucks. There was a mess of supplies around the cash registers, employees were uncoordinated and frustrated with each other on orders, and they couldn't decide between writing and printing drink orders. The lead barista was in a position to do others jobs to help compensate. read more

Aimee took 10 minutes to take my order and was not the friendliest. Was pretty saddened by the fact the service here is worse than any other location I've been to. read more

This used to be my favorite Starbucks in the area until recently. They fired a bunch of older workers and hired a bunch of young workers who are plain stupid. EVERY time I go to Starbucks, they make something wrong and I'm starting to get fed up with it. The last time I went, the worker nearly made me want to just leave because she was so dumb and couldn't figure out a simple order. She also made the drink completely wrong but I just gave up and threw it out. Today, I stopped by to get a green tea with raspberry syrup and I was clear when I said GREEN. I didn't try my drink until I got to work and I read the side and found it said BLACK. It tastes awful. Starbucks, please read this all and talk some sense into the people who can't figure anything out. It is the young people not the elders (the elders were the BEST ). The young and new workers seem as if they can't figure anything out. read more

Eight employees behind the counter and took over 20 minutes for my order consisting of a single scone to come out.

Way over priced for the bad coffee that you get. VERY Slow drive through & Lines are way too long and out in the street. Someone going to get in an accident there. They need to do something now!! read more

Lucky me I had some time to kill and was glad they were open on a Saturday evening (a lot of other coffeeshops close so early). Was a little tricky to figure out how to get there with the roundabouts and one way roads, and the parking lot is a little tight. I do like it's layout inside. It's more open than other Starbucks as it has a high ceiling and there's a long high table with a dozen seats. Plenty of lower tables on the far end of the shop and some and window counter seating. Like a lot of other Starbucks the service was great and the staff are very welcoming. It's nice to hear staff saying hi to customers about by name. It shows the appreciate loyal customers and will spend some time to chit chat with them. I'm not a fancy coffee drinker, but was happy with me plain earl grey tea. read more

Been a regular customer here for years. Great staff! This location does tend to get busy during mornings and early evenings, so it's recommended to use the app to order before you go or on your way. read more

Its Starbucks for god sake. What's next a Yelp review of McDonald's? This review is more about the staff. Beyond friendly, welcoming and genuine. Dave, for example, can engage you, read you and take care of you more efficiently than some of the most experienced head waiters I've met. This group has managed to take the most vanilla of chains and made it a bright spot in this small bedroom community. The coffee is Starbucks, the service is sensational. read more

Writing a review for Starbucks is like writing a review for McDonald's. Not only is it not needed; I think only two people will actually read this review. HOWEVER, if you do, I can speak to the staff at this Starbucks... they are a great bunch of people. I often enjoy the morning conversations as much as the caffeine. If you go there please tell David and the gang hello for me :) read more

We stopped in at Starbucks on our way home from a friends. We had a long drive ahead of us and need a pick me up. This location has both a parking lot and a drive thru. This location also is very close to the freeway on and off ramps. After parking in the lot we enter and we're greeted by Sarah. She is very kind to us while gathering our order. After collecting our payment she begins to prepare our drinks. Within a few minutes we had our drinks and were ready to hit the road again. This was a very pleasant experience. We will be back the next time we are in the area. read more

Fastest Starbucks in the valley. Starbucks is always pretty consistent so I really appreciate the speed it takes to get drinks at this one.

Although it is a Starbucks, I agree with the other reviewer that the staff here is excellent. The store is small, but extremely busy, both with the drive through, as well as the counter. That being said, there is never more than a couple minutes wait, and the counter staff and baristas are really friendly. There is comfortable seating, and lots of parking. There is easy access to Hwy 41, with just two roundabouts between the highway and this shop. read more

Store is nice , staff is great. I've come here for about 9 years. I tolerated the removal of the garbage can at the drive thru, then I tolerated how slow the lines were at the drive thru. I stopped going because I felt like they thought I had disease. When I have to hold the cc reader and plug my own card into it, I draw the line. For me to pay 4 dollars for a cup of coffee you'll need to do much better. But I do thank the general manager for helping me decide whether or not I should do business there. Seeing these ideas must have come from him/ her. McDonald's has the same tasting coffee for about 2 dollars less and they will take my credit card and they do have a trash can at the drive thru. read more

My home away from home. Great coffee. Yummy pastries. The staff knows just what I'd like (Dave is the best!) Try a cinnamon dolce on a cold day! Pricey....? Yes but worth it. :-) read more

Best staff that I have encountered at any Starbucks. Always friendly, even when they are busy, (which is almost every time I am there) and very knowledgeable about coffee. The parking situation can be a bit tricky when the drive-thru line is long, but most drivers are accommodating. read more

Nice patio out front, even though the street is a little bit too busy. Consistently decent coffee, but not amazing.

I very much enjoyed my experience here. Not only was everybody welcoming and friendly, but they were knowledgeable as well. I will continue to come back any time I am in town. read more

This is my go-to Starbucks. Most of the time, there is a friendly, chatty barista taking the orders, which is great customer service. There is sometimes a long wait in the drive-thru at this location, but that's not really anyone's fault and is probably the same at many Starbucks locations. Once I even got a gift card for the long wait, which I wasn't expecting. Out of all the times I've been here (which is a lot), my drink only got messed up once. read more

The people here are the friendliest Starbucks people in the valley. They are always happy and never make me feel like I'm more trouble than a customer should be. Love this place! read more

Best staff ever! I travel a lot and stop by various Starbucks places. Hands down, I've never been treated better than by the staff in Neenah. The drive thru ladies always are so nice and even strike up conversations with my kiddos when they're with me. They are always very quick and get my order right. I do with they had a 2nd window or another location as you have to wait for the drive thru wrapped all of the way around to the street, but that's just because they're so awesome! read more

Starbucks - Coffee & Tea Near Me - Neenah, Wisconsin

I've only had a few different drinks from this Starbucks but I do say they've all been very good! the smoothies are definitely my go-to item aswell as the vanilla iced cappuccino! :) read more

Ordered and paid for a drink and did not receive it after 20 minutes, even with all my friends ordering after me and have already gotten theirs. I go up to ask and they simply look at me and look away. I eventually leave after 30 minutes of not getting my drink and being ignored. So sad to receive this kind of poor service from a place that has so much potential. read more

I really don't think any starbucks has a mediocre or even great atmosphere, this one included. Service is varies from eh to terrific, and if it weren't for its convenient location and seeing a few friends there, I sure wouldnt go for the coffee, their coffee is not great coffee by any means. read more

A coffee shop that does not have the coffee of the day. Once again, just wanted a cup of coffee at 9am in the morning! Multiple disappointments of the Neenah Starbucks store as they are not able to pour the coffee that is advertised as brew of the day; at 9am in the morning. The sign for the medium roast was up but was told "we ran out of that- does it matter what roast you would get?" Yikes- is this not a coffee shop?? read more

Literally just went through the drive thru, and I want to thank you for the HOT coffee!! I have been to several other Starbucks in the Oshkosh area and my last three visits I was holding a very hot coffee cup with lukewarm coffee inside. I'm not sure if there are heating lamps that the empty cups sit under to give the impression of hot coffee, but thank you Neenah Starbucks for warming me up on this cold day! read more

Went here recently on a Sunday when all other places were closed. Starbucks is a good standby for good enough coffee. This location is a tad small. They were also blasting the Packers game through their speakers. If I was interested in that, I would not be at a coffee place. That made it a little difficult to enjoy. read more