Quick service for a refreshing drink. There's also pastries and snacks available. Usually no wait when it's not busy. Baristas are knowledgeable and friendly. It's a walk up counter with a few high tops for seating. It is located inside the casino. Got my pink drink and enjoyed it while walking around the casino. read more

Starbucks - Coffee & Tea Near Me - Montville, Connecticut

The world's largest coffeehouse chain with about 38,000 in 86 countries. It's popular and I can understand the hype. The first one opened in Seattle, Wa. I think it's pricey but the quality is there. They serve a wide variety of drinks and food; from snacks, pastries, juices, teas, frappuccinos, lattes, espresso, whole beans, etc. This one is located in the Mohegan Sun. It was clean and customer service was good. Since it's autumn, I had to get a pumpkin spice latte. That latte was made perfectly. I recommend using the app if you go often, to get points and discounts. Overall, this experience alone warrants 5 stars. read more

Waaah! It was my birthday n they don't take rewards! Too bad! I love SB so it's forgiven. read more

Starbucks - Coffee & Tea Near Me - Montville, Connecticut

Sometimes the line is long. Better off doing mobile order. Drinks are delicious! It can be expensive though depending on what you get. The atmosphere is nice and welcoming read more

Starbucks - a man working behind a counter in a coffee shop - Coffee & Tea Near Me - Montville, Connecticut

Nice Starbucks in the casino. I was surprised that the sausage muffin sandwich was extremely fresh and good unlike the ones I've had in other locations which is pretty much sloppy. Very ideal for serious coffee drinkers because the hotel has lousy coffee in the rooms. Never changed for the past 20 years. I wonder if that's a conspiracy so people who paid this big hotel rate with lousy coffee and that forces people to go to Starbucks.... That's pretty much it.... read more

Starbucks - Coffee & Tea Near Me - Montville, Connecticut

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This Starbucks inside the Mohegan Sun is always busy. They have partitions set up along the service counter where you order your drinks and food all the way to pick up. Staff wears masks and there are stickers on the floor to encourage social distancing. They are all super friendly and get your orders out quickly. glad they keep their regular brewed coffee fresh all day! read more

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A small but good location right on the main floor of the casino. It's a full service store not just a kiosk. There's table tops and some seating as well right out side the store. Nice staff. Small line while i was there but the wait was very bearable. read more

Starbucks - Coffee & Tea Near Me - Montville, Connecticut

Just cause this location is here and not Dunkin doesn't mean that certain employees can't appreciate their customers! As an example we ordered a beverage and the person who took our order was extremely friendly which was a nice touch. She directed us to pick up our beverage at the other end of the counter while a male Asian employee in Black was stocking in front of us with his back toward us which was ok. When our beverage was done he turned around picked up our beverage with out looking up placed it on the counter in front of us, Not even looking or NOT ONCE ACKNOWLEDGING HIS CUSTOMERS, and turned back away with out so much as a THANK YOU! Or eye contact! If I was the Manager and notice his lack of Customer Service he would be history and gone since there are so many people that are looking for good employment such as STARBUCKS and need a job that to hire someone with lack of pride AND IGNORANCE is disturbing. Next time I will order my beverage next door at Johnny Rockets! I walked over after and asked the cashier their if they had my beverage FOR FUTURE and she said yes. So, problem solved! No more Starbucks here! You had a good run out of me for a very long time, but this time I decided to write a review! read more

Coast to coast and beverage to beverage its the second most consistent beverage you'll ever purchase. Picked up a flaming hot grande americano w/room to take the edge off my night on the casino floor. I'm sure you have a tasty. Average story but this one is mine. With a little sugar, half & half and fresh brewed beans I got my day started with a bang. Now it's back to the one armed bandits! read more

Cheerful baristas High quality beverages Decent prices Quick Sevice Homely store vibe What a better place to grab your cup of joe? read more

Starbucks - Coffee & Tea Near Me - Montville, Connecticut

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Cashier was learning from a snide coworker, who told her my order with modifications was wrong and changed my order, then told me "We don't f*cling do that here" when I tried to redeem my birthday reward. Best start to my birthday ever. read more

I understand this isn't a real corporate Starbucks, but a franchise, but still this is no excuse. Everything in this store is sub-par. It stands out like a sore thumb in Mohegan Sun where other businesses are at least decent. The staff look stoned and mix up the orders. The coffee tastes like it's been sitting there for weeks. The ice cream is dropping and tastes like it's spoiled. All other food looks just disgusting (I did not try it, obviously). Given that Dunkin, Krispy Creme, and Imus Ranch provide much better coffee, I wish they would shut down this joint already and open something more useful in its place. read more

Went to a Starbucks in Manchester once, didn't like the coffee and they didn't have donuts sooo... never went back. But the other day I'm at MOHEGAN SUN and there is a Starbucks in there and I figure I will give STARBUCKS another shot. Pffffffft, wtf. Coffee tasted burned maybe, something was amiss, the stuff just sucked and no amount of cream or sugar could save it. Perhaps because it was pushing 10pm and it had been sitting around for hours? No idea. They still didn't have any donuts, just some kind of 'dunk in yer coffee biscuits', blahhhhh! The crew was friendly anyway. It will be another ten years before I try another Starbucks, that's about how long it takes me to forget how lousy it was. read more

Hands down this is easily the worst Starbucks I've ever been to. Overpriced, overcrowded, they baristas do not pay attention to what they are doing, it's dirty, it's messy, and just all around either needs some reno work or they need to just shut down. The coffee tastes like garbage, so if you're at the casino and want some, I'd suggest walking the 500 feet over to Dunkin and getting that or a coffee at Krispy Kreme if I were you. So not impressed. read more

The customer service, meh! Was not greeted, felt like I was putting them out and interrupting all the baristas personal chit chat behind the counter with my order. read more

Staff is personable & helpful. Drinks are awesome. There is, often times, a long line. Be patient: It is worth the wait! read more

Starbucks - Custom drink. Perfect! - Coffee & Tea Near Me - Montville, Connecticut

I used to come here before the renovation all the time and service was great and they always knew my order, so I was super excited for it to open back up. However, the service lately has been awful. One of the cashiers seems to never get my order correct no matter how clearly I say it. I'm extremely disappointed considering how well things were before, service is slow and takes a little long when it's not busy.. read more

I went to this location while at the casino and ordered a very basic drink and while they were making my drink they proceeded to joke about who would want that kind a drink. All three of the baristas has went on and on about it was a really ridiculous drink to have in the Winter. It was an iced coconut milk mocha Macchiato which is a typical drink it just happens to be more popular in the summer. Then after all that they actually got it wrong which was extremely disappointing based on the overpriced nature of the drink being that it was in the casino. And, though I was disappointed with this interaction I went to go back later in the evening and they closed at 10 PM even though everything else around them is still open. read more

Walked in happy to get a mint majesty tea and an everything bagel with butter, and we weren't greeted at all by the employees. The only words that came out from the person at the register was the price. Employees didn't crack one emotion and also managed to not even get the tea right. I was just handed my items without any smile. The employees were unapproachable to even ask a question because they looked so angry to be at their job. read more

Starbucks - Coffee & Tea Near Me - Montville, Connecticut

Very bad experience with the manager in this location Latisha Thomson "Barista Manager" Mohegan Sun Casino... was my birthday and I ask fort my rewards birthday gift the I had in my app but she had The most unfriendly attitude... read more

Has to be the worst and slowest Starbucks ever. Every time I come here they have at least 7 employees who are standing around doing nothing. They only have 1 person ringing and one making drinks. The line is always so backed up because of the horrible work ethic. The barista can't even time manage and star your espresso before poring a green tea. They do not have the pick up option using the Starbucks app like most. Worst place ever. read more

Quite possibly the worst Starbucks in the United States. Their coffee is so weak it looks like iced tea and tastes like brown water. I had a grande pike and my friend had a venti iced coffee and we both threw them away. Plus, the prices are more than my NYC Starbucks prices. read more

What the Hey... It's a Busy Casino and theres only 2 employees...the line was always out the door.. Service was extremely slow.. I could walk all the way to the other end and grab DD's faster then standing in the line waiting... If it wasn't for my need of a strong cup of joe.... read more

This is a tiny stand and it's always crowded. The product is ok, but nothing fancy. The same can be said for service. The hours aren't great considering it's located in a 24 hour facility. read more

Not much to dislike- the drinks come out fast and the service is friendly. No drink screw ups in our 4 visits. It is a little small, but they do work hard to get the drinks out to those waiting. I don't find the hours to be an issue at all. read more

Nice, good as always but a little higher in price than normal. The con would be that it is difficult to to pay for your purchase with your phone but staff are helpful and can. There are sometimes long lines but it will go quick; also the menu is a smaller version of the regular, so you may not get something you were looking for. read more

Pleasant quick service. Would give them 3 stars but this place is one of those pseudo Starbucks. They'll accept your Starbucks card but you cannot use your free drink credits here. read more

Great staff at a high volume Starbucks. The lines can get long on busy days at Mohegan, but the crew is speedy and friendly. Limited seating outside the shop. It is a tad pricier than other Starbucks, I assume since it is in Mohegan sun. read more

I spend money $ here than I think I make at the Sun. The coffee and scones are delicious and the staff is courteous and helpful. Make sure you try a cake pop or tart. Delicious! read more

Slowest, least originized Starbucks ever! Been waiting over 5 mins for my drink, no end in slight.....

Permanently closed as of my 2/26/17 visit to Mohegan Sun. The front desk clerk said it may reopen under new management, which given the reviews I'm reading here, sounds much needed. read more

Poor attitude at service counter the night of 12/2/16,there were ten of us, we didn't bother to order. Maybe this Starbucks need more training on customer value read more

Starbucks app says they open at 6 AM, Mohegan website says they open at 7 AM, but as of 7:35 AM they still weren't open and the baristas seemed quite nonchalant about the line outside. read more

Go to buy a coffee at 10:45 and the gates are closed. Ask one of the employees what time starbucks closes and he just says it closes now. Really snotty employee and really early time for a coffee shop to be closing in a casino. read more