Absolute worst location in North America. Dirty floors, counters and restrooms. Management needs to be changed ASAP before the brand suffers from this location. read more

Sweetest staff ever!! Britney made my day with her encouraging words and drink recommendations

$7 for a grande drink and I get home and it's not even filled up...why not fill it up all the way? read more

Starbucks - Coffee & Tea Near Me - Midlothian, Texas

This is the second time ive placed a mobile order here and Ive come to pick up my drinks and their mobile order is down and they have no clue what i ordered. The poor girl at the front apologized saying she thinks its the internet that is not transmitting the orders. Its obviously not her fault. The issue i have is , there is no signage inside that says their mobile order is down. Nobody is announcing it in the store, nobody is asking customers as they come in if they had mobile orders. Nothing. The store was packed of people waiting for their orders. Wasn't until one of the customers told the crowd their mobile order was down. Also- if you are one of the customers who placed a mobile order, your at the bottom of the line. So be prepared to wait. Its always something here. read more

When we lived in Waxahachie, this used to be our regular stop on the weekends or on trips. We got to know the staff, the coffee was always good, and they usually had a lot of merchandise on shelves. Fast forward a few years, and the staff is gone, our good friends that we carried conversations with are gone, the new staff didn't seem to want to chat at all. The shelves are gone, the stacks of tumblers are limited and the bags of coffee are non existent. I had to ask for our type of coffee beans, they weren't on a shelf, nor were there any others on shelves. Very sad. read more

A fun cup of coffee. What else do you say. They could do with a little more cleaning but this seems to be a trace that goes throughout the stores here in America. Japan spoiled me with the fact they clean the machines randomly through the day and checked the display every fifteen minutes. I have often seen flys in the dessert case. The coffee is bitter lack of cleaning of the machine. The staff is friendly. It is a fun cup of coffee and I like collecting stars. read more

Starbucks - The flys seem to enjoy it as well - Coffee & Tea Near Me - Midlothian, Texas

I had to update my review for this location because they have earned a special place in my heart. We have a newer Starbucks within walking distance of my house, but I make the drive to this one because the staff members are SO kind. They always say hi to my kids or my dog; ask me how my day is going etc. My husband is a firefighter and they even offered to pay for his drinks (he was coming off a tough shift and that made his day). They take a long time BUT both the Midlothian locations do, and it's 100% worth the wait at this one. 10/10 customer service read more

This is THE SLOWEST Starbucks I've ever been to. There's one other person here and it has taken 15 minutes to get a coffee

One of the most welcoming Starbucks near me. Right off of hwy 67! GRREATTT CUSTOMER SERVICE! FANTASTIC DRINKS! DRINKS ARE MADE TO ORDER Mobile ordering is nice! CLEAN AND WELL STOCKED Community involvement Coffee and tea drinks can be complicated. Be patient and tell them thank you! read more

The usual Starbucks but in-store service is usually incredibly slow. A 5+ minute wait to order when there's no one else in line is over my limit. read more

Starbucks is FAR overpriced for coffee. Yep, tastes good but in the end it's really just coffee.

food was great ! service and coffee phenomenal !! Tim the manager is really welcoming handling your needs to perfection one of the best branches I've walked into honestly. loved the experience my wife and I had . keep up the good work from your Texas Cane corso fam! @tik.tok...Brizo's Cane Corso's read more

I came through and ordered a espresso frap, I was given a coffee frap. When I came through to get my drink corrected I told them that I was given the wrong drink and repeated the correct drink. The man at the window took my incorrect drink and checked the sticker on it and proceeded to explain the difference between a coffee and espresso frap. I know the difference that's why I ordered the espresso frap. He then gave me the "correct" drink. At this point it had taken forever and I was not about to hold up and already long line by trying the drink. As soon as I pulled away I tried the drink, there was no espresso in the espresso frap. He gave me a coffee frap with an espresso sticker. read more

Quick and friendly service we asked for plenty of creamer and splenda through drive thru and she hooked it up!!!

Been coming to this location for years and it's slowly getting worse. Drinks are made right half the time and the other half taste horrible. It's like playing a coffee roulette to see if your drink will be right. If you must have coffee and no other Starbucks is near, then stop here. If you pass another Starbucks to your destination, I advise to stop at that location. read more

The line could be wrapped around the building, but you get through in no time. They are friendly and the fastest Starbucks I've ever been to. They are consistently fast. read more

I'm a regular here and the staff is very sweet and will grout of their way to help if something is wrong. They actually remember my drink every morning and my name! read more

Starbucks - Great on a cold, rainy day! - Coffee & Tea Near Me - Midlothian, Texas

I go here in the mornings on the way to work to get a Pike Place coffee. There is nothing special about it. The inside of this Starbucks in the morning is very clean and there are very few people inside as most people are going through the drive through getting their caffeine fix. The baristas that get my coffee have been friendly. One of the times the cup was messed up and the barista went through like four cups trying to make sure that my coffee would not spill out. read more

Starbucks - Coffee & Tea Near Me - Midlothian, Texas

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I have to say that the customer service is A1. Although they could be out of something it's one person I know for sure that will try to make it all better. He will go out of his way to try to find something that you can substitute for. That alone goes a a long way. I can appreciate that type of customer service even in the drive thru. I'm happy to see people still care about their customers. Way to go Tim read more

People without mask were working, many were coughing behind the bar. I sat with my family for 15 min and never got waited on. We finally left. The manager was also walking around with out a mask. There was zero social distancing! Will never eat there again! read more

Friday morning, 5:30am, drive through, 4/3/20, my $5 grande hazelnut latte was lukewarm at best. Even worse, the cashier at the drive through put stirring sticks in our drinks with ungloved hands and he grabbed the stirring sticks in the middle, not the ends, then inserted them into the drinks. With this covid19 stuff going around, this was a pathetic and dangerous move. I threw my $5 cup of coffee away when I got to work. Think I'll save my $5 from now on and drop in a Keurig cup, so long !!! read more

They are pretty good at getting through a busy line of cars! Only thing they need to work on is making sure we get all of our orders. A few times I have gone through they forgot an item from my order. Luckily I catch it in time otherwise I'd have to wait in the long line again. read more

This Starbucks has great service. The staff is fast and very friendly! I just wish Starbucks had separate bathrooms for men and women. I get tired of putting the seat down or wiping pee off the seat or it sticking to the bottom of my shoes. Gross. read more

Friday morning their register was down. Free Coffee! A wonderful gesture for guests... They are so sweet every morning so I always stop here vice other locations. read more

this is the slowest starbucks ever . the line be in the street and the line blocks where we are suppose park to go in ! they never seem to work together in the inside to make things run smoother it's always chaotic in there nobody ever knows what's going on read more

It's the only Starbucks that ever does a "Tear drop" correct. Nice and layered...not all mixed together.

Good locations, people are usually friendly and order is usually right. I have had to sit a while and use the Internet due to an issue with my home service, and no one hassled me or kicked me out, I appreciated that a lot! read more

I've been here a few times now, as I just moved into the area. Most of the times have been as expected, but you can definitely tell when one of the baristas is having a bad day. I am used to the more urban locations, where the baristas are non-stop on their game. read more

Rudest Starbucks experience ever! I've been employed and a customer of Starbucks for several years, never had such a rude experience at a Starbucks location other than this one. Can definitely say that the two baristas working the evening shift today need to review Starbucks standards and uphold then not looking good today, midlo location read more

This is a great Starbucks.You always feel welcome. Great people work there and always remember you and do there very best to give you the best service possible each and every time. Whether you are going through the drive-thru or you have time to sit a while you will enjoy this down to earth Starbucks. read more

Randy and his crew are very courteous. Coffee is great and pretty busy for our little town.

Excellent Service. If the order isn't exactly what you wanted, they will politely and enthusiastically make your order the way you want. Super friendly and wonderful atmosphere. read more

What makes this Starbucks so great are the baristas! They are always fun and friendly, and good at helping you with suggestions for drinks. Clean atmosphere, yet cozy and inviting. My favorite baristas are Ariel, Bailey, Randy, Grant, Thomas, and Mike (Wow, I think I must spend a lot of time here!) Thanks for the caffiene ya'll! read more

Love this store. Liz is the best barista! The store is really good at getting orders out quickly

This was a great store for quite a while but I'm not sure what has happened in the past year. I spend a lot of time waiting for them to remake our drinks because they are not what we ask for. Love Starbucks but not this one. Will have to drive to Waxahachi from now on even though its out of my way. The last drinks we ordered were double chocolate chip frappuccino and we ended up with caramel. Didn't know it until it was too late. Too bad for us. read more

been a loyal customer with starbucks and just had the rudest experience ordering a drink with my family. extremely disappointed at the customer service on the evening shift today. read more