Very pleasant staff. I complimented the young lady on her makeup and she told me the name of the product and where she got it. The outside grounds are beautiful. I stopped in specifically for the new pineapple cake, but I haven't decided if I like it or not. Definitely very small for $4. read more

Starbucks - New pineapple cake - Coffee & Tea Near Me - Merrillville, Indiana

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The experience I had there was, eh. The staff was nice, but it did take a little longer than I would want. I ordered a Peppermint Mocha, which had almost no flavor besides the water downed coffee (hot.) I also ordered a Turkey Bacon, Cheddar, and Egg White Sandwich to see how their food was, and that was all the same texture and was very bland. The most prominent flavor was the Egg White! Maybe the other food options are better. It was very nice in there though, the music they were playing was pretty good. read more

Starbucks - Peppermint Mocha - Coffee & Tea Near Me - Merrillville, Indiana

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Very slow. No organization. Make orders at random. 8 baristas working and I placed a mobile order with a promise of my order being ready in 4-7 minutes per app. Staff cannot handle the rush and I had to wait over 10 minutes after arriving to the store. After my order should already have been ready. read more

We should have checked reviews. Hard-working staff very overwhelmed by morning rush. After a time waiting for 2 americanos, decided ti just go with drip to move on. Drip Pike was cold. read more

Great job with our mocha today! Plenty of staff and great customer service. A lady accidentally took our drink. The staff made us a new one quickly and gave us a coupon for $4 off our next purchase for having to wait. Well done! Happy Holidays! read more

I use the app to order so I can rack up points then just go straight to the pickup line, the Strawberry Açaí lemonade and Pineapple lemonade are good so I definitely had to tip them for there hard work cause like usual Starbucks drive through lines be so busy they don't always have time to greet the customers and that's definitely understandable big salute to the staff at this location for there great service. read more

When this location first opened, I avoided it after my drinks were made incorrectly. However, I have seen some baristas from the Southlake mall location working here and the drinks have improved drastically. Sometimes they run out of bakery items and the baristas aren't outgoing; but overall this is still a solid Starbucks location. read more

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I enjoy getting Starbucks 1-2 times a week. This Starbucks near Merrillville Meijers was not great. My hot caramel macchiato had no flavor, it did not even taste like coffee (not sure if it was watered down). I told the barrista hoping to get it fixed but instead they proceeded to explain how the coffee drink is made. Did not offer any suggestions to fix it or make it better. I know what good coffee is. When I choose to order Starbucks I expect it to be good. Also, the cappuccino I ordered for a friend was filled less than 3/4 of the way and from what I see in other reviews that is an issue not just today. Maybe Starbucks' standards are changing. read more

Poor service, drinks are filled 3/4 to top, quality is lower than other 3 stores in 46410 area. I won't be going to this store on route 30 anymore. Why did the price go up again? read more

I love love my Starbucks, I know it's a wait, if you want to sign up and work I'm sure they'd appreciate it!

Had a gift card a coworker gifted me and when to get a large Carmel frap .... The drink was ice with very little flavor... didn't take it back because I was very tired after shopping so that's why I didn't return.... I've had one before so I know what to expect... I'm guessing the measurements were off because normally I get a medium not a large .... read more

The drive through line is always SO slow.. 15 minutes seems to be the average Not the greatest when you are in your morning rush or even after work read more

Extremely slow!!!!!!! Ordered a Nitro Cold brew and took over 15 mins to get. And no acknowledgement such as sorry for our delay - thus my post :( read more

I personally haven't had a problem with customer service. I like their cake pop's they make, and their breakfast biscuit. However, I do seem to have a question with the pricing. I buy cake pops every once in a while and the price will seem to either go up or drop down. I used to pay $1.94 and all of a sudden it went to about $2.10 .. even though it is only a few cent's up. It's like I know the price, or so I think. I bring the money I need for however many cake pops I would like and then all of a sudden the price is way higher. It kind've throws me off. Otherwise great opportunity to study, and do homework. Nice people.. I guess. I've never sat down at the outdoor area but I am sure it is lovely, and that is about it. read more

Coffee was subpar and my banana nut bread was hard even after heated on 2 occasions so I've given up completely on this location. Customer service is subpar nothing special I'd rather go to dunkin across the street read more

First time here at the newly-opened Starbucks near Meijer Store and Art Hill Ford in Merrillville. Staff was very friendly as well as knowledgeable about all of the drinks available and how to make them; which means...they were very-welled trained! Not like some of the other new Starbucks cafes where the baristas were as unaware of what their own menu was as a new born baby in a third world country! I tested their knowledge and skills and all three passed the test with flying colors! Thanks for great first impression and experience (Brian, Julia, Savannah)! Keep this store running well, just as you have begun! Will be coming here often! Needed another Starbucks in the area, because the others are usually crowded and close too early for me...when I need that late night fix! Note: There is also a drive thru available. read more

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Got a venti matcha latte iced dude literally served me cold milk. Honest to god worst experience i ever had at a Starbucks. Sorry but y'all suck!! read more

If I could give zero stars I would. Terrible!!! They close their dining room stating that they are "short staffed" with 3-4 associates inside. The Manager does not care and is unapologetic to the people waiting in line 15 cars deep for a mobile order. Manager needs upgraded. read more

Asked for a simple drink, when asked about the price because I was about to be overcharged all I got was attitude and informed that "that's the extra pumps in the drink". As an avid Starbucks goer and previous Starbucks manager I am fully aware of the prices of a drink. Thank you for reminding me why I don't go to this location. And thank you for changing the price and walking away with a bitch tude. I'd rather be overcharged and at least not be spoken to like an idiot. read more

Coffee isn't just a morning thing it's all day baby. Even tho I have a hot spot, WiFi at the crib or internet access at work it's nothing like working in this place. At first I thought it was a bit corny to sit in the coffee library and work but it's it's the perfect atmosphere read more

A person can really age at this drive thru. Even if I wanted to bail I'm stuck in line and can't get out. If I die here understand that it was before I had my coffee!! read more

They are super duper sweet! I absolutely adore them. It is so convenient and clean. Not much more to say! I would recommend!

This Starbucks is on my commute to work, so I was excited when they opened, but every single time I visit I waste at least 10 minutes in the drive thru line. I've tried going at different times and days as well, but it doesn't matter. I drive out of my way now to any other location unless I know I have time to sit in park or go inside and sit. SLOW SLOW SLOW. read more

Ordered a coffee and a scone on 11/7/20. They forgot to take the scone out of the plastic bag before putting it in the paper bag. The date of manufacture for the scone was stamped on the plastic bag...July 2020!! A four month old scone. No wonder they want to heat it up. The coffee is great, though. read more

Slower than molasses. Don't open until 8am.. If you want to sit for 15 mins having to wait for your Luke warm beverage have at it.. I will drive the extra 5 mins down the road for Dunkin.. read more

It's a Starbucks. I'm not a huge fan of large chains, so not much else to say! The only great thing about them is the consistency, so....everything was ok, and the service was good. read more

By far my favorite Starbucks in the area. The restaurant is always clean and staff is very friendly. The food is clean and fresh, the drinks are made properly to order, and I can't think of anything at all negative to say about it! read more

5/25 @ 7:53 - Went to through drive-thru and the employee was rude. Asked for vanilla cream foam on my drink said it multiple times. They didn't add it, and when I got to the window and got my drink, I told them and she was rude about it. read more

The slowest moving Starbucks. I would visit this location on the way to work quite frequently and every single time I am waiting 10 min or more at the drive thru. No matter the time of day.. read more

DO NOT STOP AT THIS STARBUCKS. We know Starbucks are busy. That's a given. This Starbucks is busy and has baristas who, instead of staying on task, are joking around, talking, and not getting drinks made. Skip this location. read more

This is the SLOWEST moving Starbucks!! Waited in line 35 minutes one time and 43 minutes another time! Will not go back! DO NOT stop unless you have at least 45 minutes to an hour to spare! They are definitely not in any type of hurry around here! read more

absolutely terrible service, i placed an online order and arrived at the location 30 minutes and my order still wasn't ready, so when i called to make sure it was received i was told that couldn't be checked. i get it can be busy but still absolutely rude to treat other customers rudely because you're busy with other orders too. read more

Just waited 35 minutes in the drive thru with 5 cars in front of me. Quite possibly the slowest Starbucks on this planet.

Super slow, understaffed. Set in drive through for 17 minutes. And my double smoked bacon and cheddar was burnt

I go here all the time and I love the customer service! They've gotten a lot better since hiring new baristas! I recommend this location to anyone in the Merrillville area read more

The slowest and most inefficient drive through service ever. Always take a good ten minutes to get served if not more.

The customer service is lacking. I waited for over ten minutes with a fussy toddler to get a mobile order only to finally ask if it had gone through and learn that the mobile orders are weirdly placed between espresso machines. All other Starbucks call out mobile orders when they're finished. And at least two employees saw me standing there for many minutes clearly waiting for a drink and never considered asking me if I needed help. What a frustrating experience. read more

Newly opened and I hoped it would be better. I'm noticing with some of the Starbucks stores the taste consistency is off. This one and a few others taste watery. The one off of Southlake Mall is best, stronger, true tasting coffee and best baristas making them. The others, my full drink go to the trash! This one also seems to forget to turn off the sign and drive-thru lights at night, so you drive up to order, but their really closed. read more

I go to Starbucks very often to do my hw or some work. Yesterday I went to this particular location because it was the closest to me. I walked in after work and was wearing a volleyball shirt and had a whistle with me since I was reffing at work. The cashier looked at me judgmentally and took my order, after that she kept looking over at my table once in a while and giving me a strange look. Then my boyfriend showed up and he set next to me and put his head on my lap because he was exhausted. We were just talking and nothing else. We were both dressed appropriately, we weren't kissing or anything, just talking. After a couple minutes, the same cashier came up to us and said that this is inappropriate and that he needs to sit up or leave. Mind you there were 3 other customers and not one of them said anything, they were all minding their own business. So is it illegal for couples to talk at Starbucks, because the way she addressed the "issue" was not nice and that made me never want to come back to this location. read more

Their service is always excellent. They recognize my voice at the drive thru and know exactly what I want to order, Thank You Juele, you're The Best! The restaurant has always been clean. Ross is always super personable. They make you feel valued and everyone seems to take pride in their service. Thanks, John S read more