I stop and grab black coffee daily in my work routine and this team at this location is the best! Starbucks are consistent and you know what you're getting - but the teams at each vary significantly. The Hiesley team hospitality is the best! read more

Great service by a friendly barista - drink was perfectly made and ham and cheese croissant was toasted to a crisp - thoroughly enjoyed both Barista clearly loves his job and makes the drive thru very pleasant read more

There was at least 4-6 people working and only about 2 making drinks, the one girl was spinning around while she made a drink, took one sip of it and threw it away. read more

Gets my order right all the time and quick! Coffee baristas are always friendly and kind. They wear masks and take good precautions for safety here. Hours do vary yet that's happening everywhere now with workers shortages. read more

Friendliest Starbucks in town! And the drinks are always made perfectly! TIP huge people! They are working hard every day slinging the good stuff! read more

Starbucks - Caff Latte - Coffee & Tea Near Me - Mentor, Ohio

The drinks are always very high-quality and the service is always quick The food is always cooked properly and not raw like some of the other places that you would think of going. read more

***QUICK NOTE: This location has no drive through and limited indoor seating.*** Small yet mighty is my dear Mentor Starbucks location. But luckily the old adage of size not being an issue really does apply here. I can still enjoy the lovely aroma and taste of my one true love....coffee. Located in a small plaza in a corner, this location was a bit of a challenge. Parking is at a premium and the lot is rather busy. But, did that stop this hardcore Starbucks guru? NO WAY JOSE! Who is Jose you ask? If I told you, I'd have to kill you. Very limited seating, a small retail area, no patio seating and no drive thru....that is what stopped this location from getting 5 stars from me. However, the store was clean (bathrooms too) and the staff was SUPER friendly. Service was lickity split too! read more

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This is a really nice Starbucks location! The baristas are very friendly. My drink came out quickly and was made perfectly. The inside dining atmosphere and restrooms are very clean, and I love the layout. The only complaint I have is how small it is inside and the fact that there are very few seating options. During busy times, the entire place gets extremely crowded and it's difficult to get a seat. Overall, I would recommend this Starbucks. Just don't expect to get a seat if it's a super busy time of the day. read more

Starbucks - Starbucks dining area - Coffee & Tea Near Me - Mentor, Ohio

Today I ordered a few drinks from this location. What I ordered is not even close to what I got. For $4.95, I got water with a couple pumps of flavor. What I ordered were two refreshers. Asked the barista if maybe my order got confused and she said "nope " and continued on with her duties. That was one of the worst experiences at a Starbucks that I've ever had. I would love nothing more than a refund and to see if they could amend this problem. read more

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This is an awesome little Starbucks. It's great to have it less than a mile away from where my family (the female members) are getting their manis and pedis done. The staff was very knowledgable and Frank was super inviting, friendly and well spoken. Laura was informative and answered a question frank had, regarding how the system needed to be set up for my strange drink order. This location also has the blazing fast Google hosted internet here. Very fast, considering the other customers were leeching off the bandwidth when they were playing WOW (World of Warcraft). There was also plenty of available parking. Very spacious location here. The only bad thing about this place was the fact there was no outdoor patio seating arrangements. Very strange for a Starbucks to not cater to the outdoorsy customers wanting fresh air. There's plenty of room for it. There's also no drive-thru here, which is strange, but not more than a marginal inconvenience. None of these cons have anything to do with the staff or the drinks. Everyone and everything here was perfect. I highly recommend you come here if the above-listed cons are not an issue to you! read more

Starbucks - Iced Venti Soy No Whip White Mocha :) - Coffee & Tea Near Me - Mentor, Ohio

1) EVERY SINGLE EMPLOYEE IS SO NICE AND FRIENDLY 2) They always make drinks correct and never fail to make them better than other stores, i don't know how they do it 3) Management is so nice and just all around perfect 4) Finally, the addition of a drive thru makes life a million times better. read more

Slowest starbucks I've ever been to. The drive thru was definitely a priority. Water was all over the counter and 1/3 of the visible staff seems overwhelmed. read more

I am a frequent flier at Starbucks. When I moved to Ohio I quickly found my local Starbucks and this one was it. The staff is ALWAYS friendly and if for any reason your drink is not how you wanted it, they will make it again without questions or issues. All of the staff remember me when I walk in, remembering my name even if I've not visited for awhile. It makes me smile! Amazing customer service and wonderful staff! read more

When you've been to one 'bucks you've been to them all isn't exactly true at all. This is why I get frustrated with some of my fellow Yelpers who don't review chains. They lack the knowledge and believe one location is just like the next - this just isn't true with any chain and 'bucks is no different. This location had ample parking, had all the same stuff as the rest, but the staff was just a bit better - more friendly - smiling - happy or at least faking their happiness better then most. Value is basically the same, but it's a nice way to start your day. So this location climbs up to 4 stars! read more

Starbucks is one of my favorite places to go when I feel up to a drink. I love all their frapps, mochas, and lattes. My favorites are, Vanilla Bean topped w Carmel drizzle and Orange Cream frapps. I also like double chocolate chip mocha and pumpkin spice latte. Starbucks have awesome workers and great service. If I were you I wouldn't think this as a bad place because its not. If you never been here go out and get some, you'll regret it if you don't. read more

Starbucks - This is my favorite drink...the one and only, Vanilla Bean Frapp - Coffee & Tea Near Me - Mentor, Ohio

This location has consistently great service. It's a winning combination, great coffee and friendly helpful staff.

Typical Starbucks. Pros: They were fast and efficient. The barista at the register was very nice and got my drink order right the first time. If you know starbucks, you know that isn't always the case. The drinks tasted good and was basically what I ordered. Cons: I paid for "Extra Caramel" and got the same amount as if I had them make the drink as is. If I pay the extra amount, I would expect extra amount. Get what you pay for! The barista's (yes there was two) making my two Fraps were more concerned with their conversation than to connect with the customer. No smile, no conversation, no great experience created. Definitely not what I expected after the really nice barista taking my order. I could take or leave this location....next! read more

They are good and quite understanding at this location. Due to a medical condition I am unable to have caffeine and they often work with me on tweaking recipes and how they can make things that I can have, and I often get a little price cut for it. It's wonderful and much appreciated. This location does not have a drive through and has limited seating. read more

Starbucks. I've been to several Starbucks, but this one is by far my favorite. It's atmosphere evokes a comfortable feeling. I have ordered the same thing, a tall latte with a glass of water to heal the burnt tongue. Thank you. read more

This is a very good location. My wife has a dairy allergy and consequently can only get a select number of drinks but the staff does a good job of having quick service and catering to those needs. read more

These are the most genuinely friendly Starbucks baristas I've ever encountered. Mark customized my complicated order with no issue. Although there are other Starbucks stores closer to me, I will be going out of my way to get my coffee here from now on. read more

Typical Starbucks. What's important for me is how fast they take your order, how fast they make it, and if the shop is clean and big enough to enjoy sitting around for quite some time. They did a great job in all of these areas. Space could be bigger, but everything is arranged in a way to make the best use of space with the small square footage that they have. read more

This is the second best Coffee & Tea shop but the only thing I have wrong with this is because sometimes they make your coffee a bit too sugary and they're quite expensive now if you are like me or normal citizen in anywhere and you have a very small budget Starbucks might not be your cup of tea but if you're balling and cash you may have enough to buy yourself a few last days they have a lot of good tea and coffee they're not as good as starfish and coffee, but they are still very good otherwise read more

It's your average starbucks.... but with far less places to sit! Which is a problem! Other than that... good service and drinks.

This location is special for the clover machine. Get any brew made in the ultimate way. Staff is pretty friendly. 4 starts because the traffic is pretty rough. It's on a busy intersection so beware of idiots driving (if you're one of the idiots my apologies). Enjoy! read more

I wish I could give this store more than 5 stars.We all know what coffee we like at Starbucks but the staff is outstanding. I had a medical issue on a Friday morning and the store manager, Dan, quickly came to my aid. He called my work, my husband, and 911. He stayed with me till help arrived. He even went as far as calling my husband the following day to check on me. What a great store!!!! read more

Great service. Really friendly and nice staff. The fraps are definitely my favorite stuff. Double Chocolaty chip, caramel frap, vanilla bean, mocha, etc. All so delicious. The cake pops and pumpkin bread are a plus too! read more

One of my favorite Starbucks. I stop by every Saturday before school. Fast service is and consistently good drinks.

The staff is polite, so far only 1 of my drinks was too bland to drink so I had it remade my only issue is there's no drive Thur at any Starbucks in mentor not use to that there all over the south. The staff that remade my drink it did acted ok with it but they way she banged stuff on counter I don't think she really was ok redoing it but it's my $ my preference read more

The best baristas are at this location! Always friendly and social. Clean and fast! Definitely my Favorite Starbucks !!

Great, friendly service. Usually a line but they move pretty fast. Coffee is always amazing. But dont expect to be able to sit down and drink coffee because there are NEVER any open seats. read more

Worst Starbucks I ever went visited. Barista made a drink that tasted like dirty sock water and was quite unfriendly. I went back to get my drink remade, because it was so awful and she wouldn't aknowledge me. I had to ask the shift manager in charge to have it remade and it still sucked (not surprised as the same barista made it)...bleech, awful. read more

This is my favorite Starbucks in Mentor. I don't know what they do differently, but I like it! :) My lattes aren't sickeningly sweet like when I go to the Target Starbucks. read more