Good location, despite the small size the tables are arranged to make it look much more spacious. Plenty of tables and chairs with power stations. Baristas are friendly and get the order right (well, a regular large coffee isn't that difficult to prepare). What is bothersome, though, is the baristas inattentiveness to their surrounding. This is the second time the two women behind the counter are completely oblivious to the fact that the patrons are all quietly working on their laptops or reading, and they are just yelling out personal stories and gossip. It seems everyone has given them the stink eye by now but there is just no awareness. I understand you work in a place that is not intended to be completely silent and no one minds a bit of chatter. But 1) your patrons are all working in silence and 2) you are supposed to be working too, not shouting out lifestyle advice to each other. If there're no orders, pick up a sponge and wipe the tables, clean the coffee machine, or sweep the floor, etc. And pick up on your surrounding. Thanks. read more

Friendly, efficient, attentive staff. My drinks are always correct whether I order in the store or on my phone. The store is a comfortable place to work when you need to get out of the office, which is a big bonus for me. The parking lot *is* very small, although there is almost always room to pull up at the curb. If you're willing to hoof it you can always park in the lot just across the tracks and walk over. read more

I usually go to the Saddle Creek Starbucks since they're amazing but since I have started a new job, I have been coming here. They have made my order wrong every time. I had a mobile order this morning in which I bought a tall Iced Cafe Mocha and a bagel. First, I ordered and showed up well after the estimated time that it would be ready and the order wasn't even seen yet. I walked over and stood by the people waiting and the guy says, "You have a mobile order?" And I didn't understand him and he rudely said it again so I said, "yes." They were not busy at all, only 1 person ordering when I showed up and 1 waiting. Secondly, they failed to cut my bagel all the way through let alone in the center. I WISH took a picture to show just how horrendous it was. Like they did it without even But, of course, I thought maybe they were catching up with orders. I get home to figure out they toasted it but NOT for the amount of time it should have been toasted. While I cut the remainder of my bagel, the bread wasn't toasted or warm in the middle. The outside was slightly warm but it hasn't ever been like this. Saddle Creek Starbucks cuts it and the puts both halves in the toaster so it's like a normal toasted bagel. Lastly, I get this bagel every few days if not every other day because it's an easy 'on-the-go' food when I'm running behind or just want a yummy snack/breakfast. I order it on the app every time. (I love mobile ordering because of the speed). So, the bagel order is in my recent orders. Today I get my bagel and they didn't put cream cheese or the plastic knife in there at all. I walk up and say "can I please get 1 plain cream cheese?" And the girl roles her eyes and walks, gets it, hands it to me, and says, "you know next time, you need to click the cream cheese button when you're ordering on the app!" And I politely smile and say okay because maybe I had made a mistake. I get to the car and look at the sticker with my order on it and it does say "1 plain cream cheese" right under the bagel name. I'm done going here. I'll drive the extra distance to get my coffee. For anyone in that general area, the I-240/Poplar location is fantastic too. Go there instead of here. read more

Pretty average Starbucks. I always mobile order, and this place sometimes takes a whiiiile to get the drink done. I suppose it depends on the barista. The parking lot is abysmal, but there's not much to be done about that: it's on an awkward corner, right next to the train tracks. It is also usually VERY busy, so you might have to wait, or have difficulty getting in and out of the parking lot. read more

The parking lot is TINY! And it is always full. Always. You have to wait and then when you do park you might get trapped because people will park anywhere...even behind you. And there is no drive thru. BUT the staff is really friendly here and it is right by my office so...I pretty much go every week. Womp womp. read more

Terrible service, terrible employees, terrible management. They butchered my order then argued w/ me when I politely asked them to fix it AFTER I HAD ALREADY TIPPED!! Avoid this place at all costs! It's also in an awful location. read more

I love coming into this starbucks! One of the workers (I'm not sure his name) always makes me feel so welcome. Having worked in customer service myself, I sometimes hesitate to make a complicated order or inconvenience the staff, but he's always happy to serve me. I think his energy must have rubbed off on other employees as well because they're all great. The drinks are always made right and taste great. The food is fresh and prepared correctly read more

i've never been inside, but the drive through for this starbucks is quick!!! love it. the baristas are always super friendly here. I will sometimes venture from the union one to this one, even though its way further, just because it's way quicker and friendlier. read more

The lady with the pink colored hair was extremely rude, her tone was almost condescending. Not a nice way to start the morning

I bought one of their insulated coffee cups it's a screw on top and straw. I asked if they could make my Frappuccino in that. They said that was not a problem. This was my first stop of the day on the way to work. They called my name and put my drink out for me to pick up. As I got to my car I had to reposition how I was holding the drink to get to my keys. The top was not screwed on and it came apart. The Frappuccino spilled all over the ground, my shoes, my pants and the inside door of my car. I took the cup back in and asked them to make the drink over bc the top wasn't on. The girl behind the counter meter never made eye contact with me and mumbled I said the top wasn't on.... 1st of all no she didn't say that. And why wouldn't you screw the top on before serving it to your customer?? They did remake my drink and screwed the top on before it was given to me. Again no eye contact and mumbled sorry about that. At least take responsibility look me in the eye and say I'm so sorry that happened. I'll never go to that Starbucks again read more

Starbucks - Coffee & Tea Near Me - Memphis, Tennessee

I think the biggest drawback to this location is that the parking lot is just way too small. And a drive-thru would be a plus, but of course they don't have room for that! However, once inside, they were happy to help with my 8 drink order for the office, reading back each drink to confirm and even writing each person's name on their cup for ease of distribution. Everything was made correctly and in a timely manner, and the office was a much happier place when I returned! Definitely one of the better Starbucks in Memphis. read more

This Starbucks is ok! I like the product so I am giving it 4 stars! Also it is in a good location but parking can be difficult

Boo!!!! I avoid this Starbucks at all costs. I drive to a Starbucks in a different location because this one is so blah. There is NEVER a place to park, and if there is a spot, you will probably get blocked it. I hate that. My drink is always made correctly, and the store is usually pretty clean. The people making drinks and taking orders are never very friendly. They are always scowling and never say more than 2 words. Every time I've been there, I can never find a place to sit. Sometimes, there is a spot outside. The patio is okay. If the place is busy, the line awkwardly winds through the store, and there is not a good place to stand and wait for your drink. Unless you like waiting in the bathroom, which is right by the counter. Yuck. No thank you. read more

I absolutely love Starbucks. I have recently started going to this one cause it is closer to my job. I have become a regular going 3 to 4 times a week. Most of the time my experience is AMAZING. This morning I went 4-17 and the lady who took my order was amazing. She has the multi colored hair and she is one of my favorites. Yesterday on 4-16 I went and the lady who took care of me was so rude. She acted like she didn't wanna be at work and her tone toward me was harsh. I don't know her name but she was wearing an apron with the name Donald on it. Thanks again to the lady this morning who helped me. She had a smile on her face and made my day and experiences amazing. read more

I go here quite frequently it's nice and clean the employees are nice and friendly however I do believe that they need to hire more employee's it takes a while to receive what you order . read more

This is my favorite Starbucks in the whole world (and I've been around a bit!). The staff is the friendliest I have ever met and their newly re-furbished building and patio makes it the perfect place to work or relax while and sampling all of Starbucks' wonderful fare. read more

Friendly and courteous staff. Place is so, so, so tiny though. If you come at the wrong time, the line will be backed up so far, you'll nearly be out of the door. read more