The Target Store is perhaps THE worst-run Starbucks in the Canton-Massillon area. They train new employees during rush hour and they have such turnover that it seems like they're constantly training.
This morning, I made the mistake of coming here before work. I had a 5-10 minute cushion to make it to work on time. I went in, saw only one person ahead of me and figured I'd make it. I also visually browsed their display case for something to eat with my Chai Latte. If what you're looking for is in the display case, they have it in stock; otherwise, you're out of luck. I saw a sausage/egg/cheese sandwich that looked good. I placed my order and paid for it with the Starbucks app on my phone.
The barista began making my Chai and I sat down, knowing this is never a quick process at this store. About 3 minutes later, she informed me that she didn't have and more of the sandwiches. I asked why it was still displayed in the case, but she had no answer. She tried desperately to get me to switch to another sandwich, but I'm not a fan of bacon, so I refused. She again desperately tried to sell me something else of equal value, but I asked for a refund instead. I should have known better...
A refund cannot be made by a lowly barista. Instead, she has to call the floor manager and we had to wait an eternity for this person to waddle over to deal with the refund. I asked to put the refund back onto my virtual Starbucks card on my phone. She blipped my phone some 4 or 5 times in an uneducated and inept effort. Finally, after 15 minutes of inhuman patience, I had had enough and just said "just give me the cash!" Of course, this was the signal for the Social Justice Warriors in line to lecture me about how a sandwich isn't a big deal. I ignored them, even though I shouldn't have.
Anyway, bottom line is this - if you are looking to kill an hour or two, this is the Starbucks you're looking for. No one here has a clue what they're doing and they move at a snail's pace. However, if you are in a hurry, DO NOT COME HERE. read more