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2.0 (4 reviews)
Open • 6:00 am - 7:00 pm

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2 years ago

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4 years ago

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7 years ago

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7 years ago

Super rude unbelievably bad customer service. The woman who served me today was horrible!!!!!!!!

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Grand River Brewery - 1/2 Cuban and Chicken Caesar wrap for a great Valentine's lunch

Grand River Brewery

3.9(250 reviews)
1.3 mi
•$$

DRAFT - Pretzel, cup of soup, chicken pot pie…read more Cool environment convenient location Friendly

Nothing wrong with the manager Lyndsey at all, she was very helpful and nice. The hostess could…read morehave used a little more work on how to answer the phone or talk on the phone, just weird interaction after they stated they did not have the pulled pork. Now to the real part of why this is 1 star, we ordered food around 6:05 no big deal it was going to take about 20 mins, so we drove into town about 10 minutes out. We got the call from the hostess stating they did not have the pulled pork tacos anymore (this was a weird phone call and interaction), we then placed a different order in, which is no big deal and I figured it would delay the food to come out. I went in and waited about 15-20 minutes for the food to come out. I paid and left (they also had one side of the bar closed, which was kind of strange for a Friday night). Got home with the food and we ordered 3 orders of the fish and chips, an order of the Baja fish tacos, and newly changed, smoked Turkey Reuben. Apparently the menu was changed to just one6 oz piece of fish, instead of 2 3 oz pieces, which honestly you should have 2 6 oz pieces because it is kind of ridiculous to have one piece of fish of fish an chips, I feel the standard is even having 3 pieces at most restaurants. We called the manager and she was polite and understood the situation and gave us a full refund. I just think for the owners, you guys really have to rethink this menu sometimes. Like one piece of fish is not enough to feed a person, 2 pieces minimum should be the requirement.

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Grand River Brewery
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Starbucks - coffee - Updated May 2026

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