I am even more disappointed in my experience with this company. I had previously posted a review…read moreexpressing my disappointment with my order and got a response from the business owner telling me to fill out a form so they could "reach out to me personally and make this right." So I did and *shocker,* I never heard anything back from them! Customer service doesn't seem to exist in this world anymore! Very rare that you run into a situation where customer satisfaction is a priority anymore. Very sad!

Oooo I think I found my go to coffee shop in Marana. We were exploring the neighborhood and in need…read moreof hydration when we popped in to Black Rock Coffee Bar. It's located in a huge parking lot that was easy. It was pretty empty when we came in at around 11am on a Monday. There's a drive thru but we ordered in store. I got the Mystery Dirty Pop, which was essentially a dirty soda with Olipop or Poppi and it was really good! They have a pretty decent menu in terms of variety (not just coffee drinks but also other caffeinated beverages). Staff was friendly. I'll definitely be back!

I visited the Starbucks in Marana near Tangerine and Park Place, and I have to say, the staff here…read moreare amazing! From the moment we walked in, we were greeted multiple times, and the staff made sure to acknowledge our presence. That small gesture really makes a difference and immediately creates a welcoming atmosphere. There was a little mix-up with our order, but Kayla handled it exceptionally well. She approached the situation with a smile, corrected the issue without hesitation, and remained professional and genuinely friendly throughout the entire interaction. I really appreciated Kayla's personality and the way she demonstrated what great customer service should look like. She was professional, kind, and genuine, and you could tell she truly cared about making sure we left happy. Great job to the entire team, and especially Kayla! Employees like her are what keep customers coming back.

Great service, drink & grilled cheese sandwhich were both fabulous! Even the bathroom was clean &…read morewe didn't need a code to go in! Amazing what a difference the side of town u r on makes! Haha

Had the privilege of trying Al Gusto at a business event and it was so so good…read more The man in the truck was so kind and gave his recommendations and helped customers make choices (which was needed for its extensive menu) and no one was disappointed! Definitely recommend anyone to drop by in the truck graces your presence or check out my picture for their info!

Love Al Gusto! They come to my work periodically, and I always make it a point to get my morning…read morebrew from him! My current drink is the iced Caramel Churro Latte with Oat Milk. Aldo is amazing and extremely customer oriented. See the truck in your area? Stop and get your drink! You won't be disappointed!!

Very disappointed to see people with computers sitting at the handicap tables. They could have…read moreeasily sat in another area for two people but they had so much stuff, it took up the table and the bench.

We swung through thus drive-through to grab some caffeine for our roadtrip. Delicious caramel…read moremacchiato's and egg bites! Super friendly - great ambience and service plus our pup loved her pup cup! Thank you!

I love the creativity of this boba shop. They have so many unique options including cheesecake cold…read morefoam, snow served drinks, energy boba, and more. They even have drinks named after regulars whose custom combos became popular. It makes the whole experience feel personal and community oriented. The shop supports local artists and is such a fun place to hang out. My husband and I played foosball while we waited and had way too much fun. My goalie needs to work on her skills... lol (yes I do). Customer service was great, and you can tell the team truly enjoys what they do and loves creating new drink ideas. Overall, we really enjoyed ourselves and will be back!

It has been a minute since I'd been to Lucky's but I've always thought they have good boba tea, so…read morewhen my kids and I wanted boba... To Lucky's we went! It didn't disappoint! My kids got a slush and a snow, while I got a taro milk tea with popping boba. We also were excited they have summer specials, so we got a cute free keychain! We will be back again soon!

For those who love their coffee on the sweet side, Dutch is a good choice. Me, I prefer coffee…read moreforward flavor so I only stop by when my partner and his sweet tooth are along. Otherwise, nice service and pretty fast now that the lines have died down. We did try the 'shake' last time but it was more milk & ice & coffee syrup than a true shake. Oh, well. They're a good chain from Oregon, where coffee is serious business. No inside seating.

It was my 1st time trying Dutch Bros today and this location was a five star experience! Emily and…read morePeyton were a delight at the window and my iced vanilla latte with a soft top was sublime! Thank you!

If you've read any of my reviews from time to time, you know that I frequent Starbucks pretty often…read morefor breakfast and to grab a coffee in the afternoon. So I've had my fair share of checking out Starbucks and seeing which ones are up to snuff. This one was a pleasant surprise, although it took a little while for me to finally find it, it was definitely worth the drive. The place was super spotless, everything was clean, and the people behind the counter were warm and friendly. This particular Starbucks had a pretty happening drive-thru, although not a lot of people inside, the drive-thru was buzzing consistently. Everyone behind the counter seemed to have everything in check, as product was moving fast and furious, while still maintaining a personal touch. I got my coffee in standard amount of time, and the person who handed it to me was warm, friendly, gave me a big smile and said have a nice day. That means everything! Bottom line? I've said it before and I'll say it again, a Starbucks is only as good as the people working at it. If you're ever out in this area, I would highly recommend checking this place out.

Very disappointed with the customer service at the Starbucks off the Marana exit. My daughter…read morestopped in simply to ask for a cup of ice water and was told she couldn't have one because she hadn't purchased anything. We are both loyal Starbucks customers and regularly purchase coffee at Starbucks locations. I completely understand that businesses need to make money, but turning down a simple cup of water felt unnecessary and unwelcoming. It's not about the cost of the water it's about the customer service and the way the situation was handled. Definitely not the experience I expect from Starbucks.

Breakfast simply done right. With down home, family style service, a 'seat yourself anywhere you…read morelike' humble atmosphere, and food that was well prepared; Just Breakfast on Silverbell is my new breakfast go-to joint. My apologies to the readers, I forgot to take pictures of my biscuits and gravy, with a side of scrambled eggs, but they were prepared excellently, with a sausage gravy that was flavorful but not overwhelming. A biscuit that was light but dense enough to hold the gravy. My eggs were scrambled but still moist. My lack drip coffee was refilled more than once, hot, and had a robust balanced flavor. My guest really enjoyed their Eggs Benedict, and they were delighted that the staff even accommodated a special request to cut their food into bite sized pieces, due to a physical disability. When the cut up eggs Benedict was served, it looked clean, planned, and professional. The kitchen's pride in presentation was clear to see, even when accommodating a special request. So, if you are contemplating breakfast and looking for something comfortable, simple and well worth the price, you will be hard pressed to find better than Just Breakfast on Silverbell.

Its been a while since I've eaten here. I met a friend for breakfast today. This establishment is…read moreclean, no frills, friendly diner atmosphere. The service was fast and friendly. I tried their eggs Benedict and won't repeat. The eggs were overcooked and the holindaise was lackluster with too much lemon. The potatoes were good. I'll return, as I like to support small businesses, but I'll opt for the oatmeal or an omlet.