Starbucks is the only chain establishment you'll find on the island, much to the chagrin of the locals. Since its arrival, the number of local coffee shops on the island has shrunk. If you're looking to support a local business, check out Lucky Bean or Watercolor! The Starbucks does blend in fairly well to the Main Street look, and it's a clean, bright space. The drinks are definitely more expensive than what I'm used to back home, so prepare for island price gouging. read more

It was chilly when we arrived to the island this morning so I opted to get a hot latte here to warm up. Not busy at all- and my drink was ordered on mobile and prepared as requested. My ONLY complaint is the significant up charge. &7.50 for a tall latte. Ouch. Friendly staff tho. read more

I went here a couple years ago on vacation, it was a very brisk morning and I wanted to warm up in the shop for a moment before placing my order. The barista asked me if I could read and how long I was going to take as I was actively shivering. I wanted to tell her that I was waiting a moment but every time I tried to speak she just kept going "huh?" "Huh?" And interrupting. Bathroom was clean read more

As far as I've come across, this is the best looking Starbucks. Fits in with the aesthetics of the downtown strip. Great, smiling servers. Tried a new drink and now I want it all the time. Not many options honestly on the island for drinks so definitely stop in there before or after you grab your bike. read more

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Coffee was fresh and ahead of schedule when we ordered in the app. The service was great considering it was ahead of time. The store was pretty clean especially since it was so busy. read more

Poor customer service. I asked for no foam on my latte and got major attitude including an eye roll bc she had to take 10 steps to get a spoon. I thanked her twice and got the same attitude. After all of that my husband and I both ended up throwing the drinks away because it didn't taste good. Every other place we've visited has been excellent customer service. read more

Food and drinks were fine. Service was decent considering they were constantly packed... however they messed up every one of our orders! My husband asked for triple cream, triple sugar in his coffee but got no sugar. I asked for my cream on the side of my coffee but she added it already... and my daughter asked for the Pink Drink and a muffin and got neither. We didn't get a receipt and had to go back and ask for our items. Luckily she remembered that we did order them, or she saw it on the order history ??? Anyway, we didn't have to prove we ordered and paid for it so that was good. But also, the only senior Employee among teenage staff, was NOT wearing a mask. And none of them would be likely to tell her that she has to... and she's making drinks. Luckily she didn't make ours... and ok, many of us are getting vaccinated and as a society we're pushing to get things back to the pre-mask days, but we're not quite there, and I for one have been vaccinated, but I also realize that others don't know that, so I mask for their comfort, despite compromising my own. If I owned or managed a shop during this time, and my employees wanted to serve food while being unmasked, I'd post a sign or have them wear a sticker stating they have been vaccinated. *SHRUGS* Cuz this is NOT yet behind us. read more

Starbucks - Service counter. - Coffee & Tea Near Me - Mackinac Island, Michigan

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For how busy and packed this Starbucks store always is, the employees are very friendly and helpful! This is a resort summer island, and most of the workers are young and some very inexperienced. Enjoy the island and your coffee!! :) read more

The package we had when staying at the Island provided us complimentary drinks at Starbucks. I was a bit nervous about this location since one - it is the only Starbucks on the Island and two - a lot of the not so great reviews from Yelp. We went to this Starbucks early morning on a Saturday. I say early morning because this was long before the swarm of people came to visit the Island. This may have been a reason on why my experience here was not like the others? Anyways the store is easy to get to since it is right in the town area. The decor is usual Starbucks but felt open and airy - a little too open and airy as others have said there is not many spaces to sit down. But when you are on Mackinac Island do you really want to sit in a Starbucks?! Seating is pretty much bar top along the walls of the store. Store was clean and there was 2 or 3 workers. There was a little bit of a line but it gave us time to figure out what we wanted. Customer service was friendly and helpful. A bit of a wait for our drinks but nothing terrible and our orders were right and yummy. Enjoyed our coffees by walking around town before the fudgies all invaded. read more

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Employees were really nice... Clean store w/no seating... Ordered a Venti Strawberry Lemonade, a tall Caramel Macchiato and a croissant... Only one customer ahead of us but it took ten minutes or longer for the coffee... read more

I stopped in briefly before hopping on a ferry one evening in late summer to grab a coffee and do a few work-related things. It was a mixed experience. The line went fast and my drink was delicious, but there was no way I was getting work done. This location is meant for grabbing a quick coffee amongst crowds, not for working, for chatting, or any sort of loitering. There wasn't really a place to sit comfortable and it was very busy. They will make you a delicious drink but do not plan on using the restaurant for anything else. read more

Out of everything. Mixing up drinks. Not very friendly. All four coffees we ordered were cold. What happened Starbucks?

Coming from Seattle, I've been in my fair share of Starbucks. This one is definitely a novelty location for Starbucks being the only chain restaurant on the island. The barista training is minimal, even standard coffee vernacular can trip them up, and you will have to explain what you are ordering including the basics like Venti or Grande on sizes. There really aren't any seats or tables inside to enjoy a coffee or do work like a normal Starbucks has. This is a stand in line for your caffeine fix and leave as soon as it is passed to you kind of place. The coffee is a limited selection for the standard roast most Starbucks carry. They also have beans available for those that want to make their own while on the island. Getting them ground can take a bit though during busy times. I personally prefer the Lucky Bean as a local alternative with better coffee in my opinion. read more

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These same dead flys have been by the window for a week, I'll upload a pic tomorrow if they don't see this and clean it up. It's like they have some sort of bug killer on the windows so they die and like great no bugs in the air but clean them up at least. It's disgusting. Both windows. read more

Starbucks - These same dead flys have been by the window for a week - Coffee & Tea Near Me - Mackinac Island, Michigan

Why can't they decorate it to resemble the island style? But that's not why I'm giving it one star... We waited forever for our drinks. We know it's usually a wait, we've been to Starbucks in NYC, Chicago.... All the big cities where there are huge lines. We get it. The problem... This is the FIRST one we've been to where they only fill your cup halfway. Seriously????? read more

Meh! Normally, I wouldn't patronize a chain franchise with several novelty coffee shops in the immediate area, but I had a gift card to burn so I chose Starbucks. When I ordered my first Venti frap I was told they ran out of Venti cups so I'd have to settle for a Grande, leaving my wife 4 fl. oz. short of her desired refreshment. (The cashier should have offered the Venti portion in two cups but in her defense I didn't think of that either until I already paid.) They were also out of the strawberry base needed to make my strawberry frap so I had to settle for a secondary option. As one of their featured items, a surplus of the stock should have been on hand. Lastly, when I got my fraps, they were both considerably more watery than I am accustomed to. The water downed nature of the fraps really diminished the flavor impact and I should have returned them but my kids said they tasted fine (immature taste buds) so I let them have them and avoided the hassle of the return. As I write this review two hours later, I regret my decision to not return the subpar fraps but realize dwelling on the past won't bring future improvements so I'm putting the experience behind me and will use it as a tool for betterment. read more

As all Starbucks, they have wifi. It seems like everyone is using it since it took quite a while to get connected and it wasn't very fast. The coffee is like you expect at any Starbucks. The service level wasn't as good as I'm accustomed to when I go to Starbucks. You didn't feel welcomed but at least I got the coffee I came here for. read more

very frustratiNg. asked for a latte and they gave frothed milk only. also extremely expensive. don't go there

Caramel macchiato tasted very weak - barista refused to give extra shot of coffee without standing in line to pay and refused to remake. Worst customer service at a Starbucks ever. read more

Well. Just got off the ferry and needed a coffee. In my search for a coffee cafe there was Starbucks. So I went in a grabbed a Grande Coffee and went on my way to explore the Island. Suddenly I realized, I'm on Mackinac Island. If I could I'd give this Starbucks "ZERO" stars. It's doesn't belong on Mackinac Island period. There were 2 great mom and pop coffee houses on the island that everyone loved. Both are gone now. Sad. Large franchise companies should never be allowed here. Moreover, it shows that the families that own most of the businesses on the island can push the city counsel members (puppets) around at their leisure. Kick Starbucks out and keep the island establishments as they were. NO STARBUCKS read more

The staff seem to be in a training mode. The staff you think have been there for awhile seem to being their own things.

Same coffee as every other Starbucks, which I like , which is why I even gave it two stars. Otherwise disappointing. Service was terrible; indifferent and downright rude. And they got my drink wrong....on an otherwise empty morning. I feel a little guilty for frequenting the one chain store on this otherwise 'locally owned' island. But it was the only place to get to go coffee before my 9am ferry. Sigh.....I think I understand why there were locals upset about Starbucks moving in. They're just not meeting the level of service of the rest of the island, when they shod really be trying to exceed it. read more

This was a nice spot to grab a coffee & catch up on some work on my laptop during a business trip. It's right by the ferry docks & easy to next to a fudge shop that's across the street from a fudge shop, next to another fudge shop. They say you attract more flies with honey than vinegar. You can attract the most, though, with horse poop. Mackinaw Island is the Michigan horse poop capital, which means flies. Lots of flies. I'm guessing there's no a/c, but the open doors to the street create a serious fly problem inside. Occupational hazard here, I guess, but really the only down side about this spot. read more

I just got UNCOOKED bacon on my breakfast sandwich. Thank goodness I caught it on the first bite. I'm on the ferry heading back to Mac City or I would have taken it back. Unbelievable. read more

Starbucks - Coffee & Tea Near Me - Mackinac Island, Michigan

Went here this morning, friendly staff. Got coffee, ice tea, couple of blueberry muffins. Everything was great including the staff. Would return, and recommend. read more

Went in yesterday, Saturday and they didn't have the cold brew toasted coconut?! Makes no sense.

Maybe Starbucks should focus on customer service at this location because it was terrible. Ask for something to be left out of the drink and it goes unnoticed. When you put nasty caramel drizzle on like a waterfall, especially in a cold drink, it sinks to the bottom and is pointless. Jackass that made it was rude and walked away. I wanted to throw the drink at his smug ass. (In response to Heather's reply) I didn't mean to leave it for Mackinac city Starbucks.. this was on the island and the guy, working Thursday, was a total ass. You'd think they would attempt to try and make it right but turning and walking away from someone who was trying to be polite is unacceptable. And it was on a Thursday. I did the review on a Friday. read more

I was very disappointed to see the health violations at this establishment. The worker that was taking money, was also filling out the information on the cup. No gloves, and dirty hand right over the rim of the cup. Another worker did not have nose in mask. After waiting in line and observing this I left. This would be unacceptable even without a pandemic. read more

The Starbucks on Mackinac Island is a great place to go when in need of an early morning coffee or just a simple indulgence. The workers are efficient and polite, rarely messing up an order. They have a nice interior design, which seems to have been newly renovated. I can see the prejudice people would have against such a popular chain, but honestly there is a reason it is so popular. Starbucks holds their workers to high standards, and their shop on Mackinac Island is no exception. Hope you enjoy. I look forward to visiting the island (and Starbucks) again in the spring! read more

I visited the island this summer with my two kids and this was the place we picked after cycling around the entire Island. It was a familiar face - we knew what they offered and what the prices would be. My little boy got his beloved apple juice and my tween and I got our favorite frappacinos, along with (what passes as) scones and a brownie to share. We copped the seats in the corner and used their clean restroom. Having lived on the Island for 6 months in my younger years, we ate supper back in St. Ignace. (IMO, if you can't eat at the Grand hotel, don't bother). read more

It's weird that there is a Starbucks on Mackinac Island. But don't be a hater! It's still the best coffee and tea on the island by far (and yes we did try nearly everywhere). It's pretty bare bones inside and the service was friendly but oh so slow. At least my wife had her dark roast and I got a decent chai latte. The baked goods were nearly non existent and I didn't dare inquire about almond milk. But each morning people were lined up for their familiar cup of joe. It was not cash only like another reviewer thought. They'll gladly even take your Starbucks gold card. Don't worry people, I'm sure chains will not be invading your island any time soon. This particular one, however, doesn't seem to need your approval. They are doing just fine. And it was a welcome sight after some mediocre morning cups on Mackinac Island. read more

Couldn't believe my eyes to see a Starbucks on Mackinaw Island. Went in to check it out and was turned off by the pretentious snobbery displayed by the workers. Coffee was meh, and the increasing political agenda of the company is a huge turn off. I'll stick with the local brew where coffee is a drink not a social statement. Support local. read more

Cash only. Need I say more? Yes it's Mackinaw Island but this is a huge company, not a local mom and pop diner. Be forewarned before you order! read more

The place is a barebones Starbucks. But it gets the 1 star for how dirty it is. I lost count of the flys in the store. The staff were not friendly at all. I would go anywhere else. read more

I could only get a sandwich because the cashier wouldn't take it off of my order. I asked her the take it off and she said she couldn't because she already put it the toaster thing. Thanks a lot. read more

The worst Starbucks I ever been to. Told the barista that I have a free reward drink. The barista said okay but charged my card instead. When I saw the receipt and asked why, the response was that we don't take free drink here. The frap tasted like water down.. read more

Average Starbucks. Store looked pretty clean but this could be because the island isn't very busy right now. Drinks were made well and the service was nice. read more

Felt a little out of place on the island but at least they tried to fit in. I was a bit embarrassed getting Starbucks while on Mackinac Island but it was so cold in early May and we needed a warm beverage. But mostly we needed a place to sit indoor. The only seating in town seems to be benches outside so it was nice to sit inside Starbucks to warm up between shops. They only have 3 tables but luckily it wasn't crowded. And it's pretty much the only free wifi in town. Service and drinks were standard like any other Starbucks. Nothing special. Everyone on the island had a Starbucks cup in hand so clearly they are doing well. read more

The service here was too slow. Had 4 workers on a Saturday and the line was hardly moving. Need to either hire more workers on the weekends or better train the employees. read more

Service was very poor I had to wait 20 minutes for a blended drink. They also made my drink wrong! I went to complain and they said they had no manager, and if I had a problem take it up with the island website. read more