They are allergic to making your order right. I don't even try to get a shaken espresso here anymore because it will not be made correctly. I've gotten old coffees before too that they just add cold foam too. read more

Albertsons Starbucks in Los Lunas, NM is another place for people to have a good cup of coffee, tea, or other drinks because they are good and the service is excellent. Moreover, this is the first time in a long time that I had a cup of coffee and I noticed that the supervisors and employees treat their customers with kindness, are helpful, and with respect. With qualities like that, how can anyone go wrong while having a good cup of coffee at Starbucks while shopping in Albertsons? The supervisors and employees at Starbucks who treat their customers with kindness, are helpful, and with respect, represent Starbucks with highest honors in Los Lunas, NM. read more

Amazing staff, super friendly. Would definitely come back. There are a few staff here who make it worth the visit. Whenever I'm in Los Lunas I always stop by. I had a Matcha made by one of the staff. I think his name was Brian. It Was super good and it's now become one of my regulars. read more

So tired of this Starbucks getting my order wrong. They make my drink wrong about 80% of the time. How hard is it to make a hot chocolate when the order label says hot chocolate? read more

Slow slow slow it doesn't matter what time of day. So I go early in the morning because I have to be at work by 6am and no one will be in line and OMG they take their sweet time. We have asked multiple times why and the same thing oh sorry about that. Even in the afternoon no one in the drive thru line and guess what slow. Parking is horrible, the inside of the store is clean but the young adults that work here worry about talking more than anything. One more Starbucks regular black coffee tastes like they never clean the machine at this location. read more

Horrible service. The baristas were all complaining about one of their managers, saying things like they "hate" him, saying things like "who even put him in charge, none of us even like him!" and calling him a "piece of shit" and "total dick". Their entire negative attitude was very upsetting to me because Starbucks is supposed to be a nice place to get coffee. I had walked in only wanting to have a nice day, and it felt totally ruined. It was deeply disappointing to see people using that kind of foul language in front of a customer. I'll tell my friends and family not to go here, and I'll be making a Facebook post about it on a Starbucks fan page. I was at this Starbucks on September 18th a couple minutes before 4:00pm. read more

If you know me you know I love my coffee! Starbucks is a bit pricey for everyday coffee but I love all they have to offer! I go at least 2x a day week! Especially now that pumpkin spice latte is back. I love this location staff is young and energetic. read more

Starbucks - My regular Vanilla sweet cream cold brew with a side note - Coffee & Tea Near Me - Los Lunas, New Mexico

They really need to get their act together at this Starbucks. Hope management looks at the reviews. Employees are yapping too much with customers and each other. My drink was missed and had to ask for it because they were too busy chit chatting. The drink did not even taste good. Not the usual Starbucks experience you deserve. read more

So I decided to go by & see if things have improved...they have!! very friendly batista & they are making awesome drinks!! read more

Starbucks - Cold brew with cinnamon sweet cream mocha & caramel drizzle & black tea w/ dragon fruit - Coffee & Tea Near Me - Los Lunas, New Mexico

Prices are outrageous .make ur own coffee at home and save some $$. The sugar and fat content of some of their drinks are outrageous. I ordered a plain black coffee and it was the worst tasting coffee I ever drank read more

I usually drive through or come in while in route to and from work. I came in side this time. Oddly enough, if you order several drinks they just throw them on the counter. They do not put the sleeves on for you. No thank you. Probably the most meek Starbucks I've ever been to from across the Country. I'll give them 2 stars because of course the product is consistent. Service no way.... need new Baristas. read more

The thing about Starbucks is how they constantly deliver their product. It's refreshing to go in and order and know they will get it right. Best of all they have outside seating so my girlfriends and I can meet and chat just like Pre COVID - feels like home read more

Starbucks - BFF Catch Up Time CoffeeWithFriends - Coffee & Tea Near Me - Los Lunas, New Mexico

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I tried to order through the drive thru this morning, 5/21/24, at 6:55am. I pulled up and there were 3 cars ahead of me. One by one they ordered and pulled around. The truck in front of me pulled up to order, and an employee came out and told me they were closing the drive thru for a couple hours because of the parking situation (part of the lot was being striped). I asked, since I'd been waiting in line if they were really not going to let me order, and she said no, I'd have to go park and come in. I Had my dog with me and was not going to lock her in the car, plus I'd been waiting a while already. There were half a dozen cars behind me as well, all of which I assumed were going to have to do the same thing, so as I left I let them know, and they parked to go in. I went 2 doors down to McDonalds, got a sandwich and coffee in their drive thru, and as I drove by Starbucks on my way home...THE DRIVE THRU WAS OPEN AND PACKED WITH PEOPLE!!!!! What utter BS. Turn me away, and say you're closing the drive thru for 1 to 2 hours, but 10 minutes later it's open and serving? I've taken time to wait in the drive thru, you tell me I have to park and go in, and by the time I would find a shaded spot (for my dog) and get in, I'd be behind everyone else you kicked out of the drive thru. Then, 10 minutes later the drive thru is full and you've taken multiple orders?! Ridiculous. No respect for a persons time, and this is not the first time there's been an issue, and the employees are quite dismissive. read more

Writing this review again because of the bad reviews. I have been to new Starbucks, gorgeous Starbucks, tiny Starbucks, airport Starbucks, hotel Starbucks, etc. This one however is my HOME Starbucks. That means this place makes my drink more than any other Starbucks. I have been a customer at this location since it opened. I am not a coffee drinker. I am not a froo froo latest craze beverage drinker either. I don't drink sugar and I don't drink caffeine. Yet I am in here constantly. Starbucks is the only place I can get a sugar free, caffeine free, non-coffee drink. That being said, my home Starbucks gets my order correct 99.9% of the time. When it isn't right, they gladly fix it for me. I saw a review about chatty teams. Most the teams that work together really like each other. They help each other out and have a great time working. I never am ignored. I like to hear a team getting along and being happy. This makes my day. I have seen many teams deal with customers from hell, my term, and still smile and give that customer the best treatment. I don't know if I could do that. As far as being slow, never had that experience at this Starbucks. Service is fastest when no one but me is there, and wait times get longer with the amount of customers in line. Hint: If you are in a hurry, use the app, order ahead, get your drink, leave happy. I also have to add, this is the last Starbucks available until Las Cruces if heading south. If heading up 6 to I-40 west this is the last one until Arizona. Flagstaff I believe, is the next one after this one. Now that one is crazy busy, gets my drink wrong 75% of the time, and my least favorite Starbucks. read more

Starbucks - I find this packaging hilarious. - Coffee & Tea Near Me - Los Lunas, New Mexico

Got a drink the other day in drive thru. Friendly staff drink was great. There was a little wait but the girl at drive thru, cherry her name was, talked to me while i waited about my tattoos and helped me have a better day. I was having a rough morning but that girl and that staff helped me out read more

Way too expensive for what you get. I also wish they had more organic options and not so much "chemical flavorings". If I want pumpkin flavor why not use actual pumpkins? Also, how about some cups and drinking containers advertising them that are not so expensive! read more

Almost every time I have come here something has been wrong with my drink and the staff that I have come in contact with is not the friendliest. I only come to this location as a last resort because of my recent experiences! read more

I've always made this one of my stops when traveling south out of Albuquerque. They are always good at getting the order right and making sure it is fresh. Staff is always upbeat and friendly. read more

It took 20 minutes to receive the easiest drink made! When I realized that a woman and her children who ordered 10 minutes after me had received their order, I mentioned I had been waiting a long time. The barista asked my name...she found my drink (Nitro Sweet Cream Cold Brew) sitting on the counter...barely cold and no ice. When she turned to ask the two other baristas about it, one said "I asked her to put the sweet cream in it." The other young lady said it was "fresh" but would make me another. I said I didn't have another 20 minutes to wait...I needed to get on the road. There was an apathetic "sorry" with nothing else except a pass off in blame. Worst Starbucks I have ever been in! read more

We have been in here several times and I have said on my previous reviews that I didn't have the same experience as some reviewers that had bad service. Well, now I see what they mean. Several annoying things happened because of one unfriendly inept female employee with glasses and dark hair behind the counter that said they don't make an item that we have ordered before. I am actually so annoyed I don't even want to go over the whole story again and make myself get in a foul mood again. My wife is still annoyed because she wrote a man's name (that isn't that close to her name) on her cup and it sat there getting cold for a long time before the realized that they were not making anyone's order and her cup had been mislabeled and ready for about 15 minutes. I suppose I will just express myself by not giving them my money. I wish I would have caught the name of the person behind the counter at around 2 on Columbus day. Hmmm. I said I didn't want to get in a foul mood by thinking about this again, but it is too late, if my wife has a bad experience it gets under my skin. read more

Best Starbucks ever! They did my order exactly as I asked with tons of extra caramel drizzle and easy easy and they didn't forget the almond milk and no whipped cream read more

Starbucks - Caramel frapuccino with almond milk easy ice and no whipped cream and extra caramel drizzle - Coffee & Tea Near Me - Los Lunas, New Mexico

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When you request a white chocolate mocha frappe and they give you a white chocolate creme frappe and they still argue with You... rude and lazy, but hey they are there to serve the high school kids that the can screw over. We Won't order from this location again. read more

Starbucks - Clearly not a white chocolate MOCHA frappe, its even on the sticker... creme frappe. Lazy at its finest but not on my dime, not again. - Coffee & Tea Near Me - Los Lunas, New Mexico

Just left the product didn't disappoint but the service, we felt as if we were intruding on their social time.

Okay, I'll try again. Waiting is never fun, but with certain friends, it's almost a certainty!!! Nice place, music a bit out dated. But at least there are two cute guys here...in my age bracket. Not that I'm shopping or anything, but like to read the menu. Friendly staff, but don't have my favorite Justin's peanut butter cup. No big deal. Brought my own drink from SB in ABQ SB on Gibson. They were not as friendly, but playing some mellow jazz, sax. read more

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RUDE AND CLOSED EARLY. Despite several people on the patio, it closed before 9pm, which I found astonishing considering it's just off the I-25. At the drive-through, I said, "you close at 9 tonight?" and the girl answered, "Yes, and every other night, too." I said, "Back home, most Starbucks are open 'til at least 10 or 11." She chortled, "Well, you're not home, are you?!" Just what I needed after 400 miles of driving. So I got nasty coffee at the gas station nearby. I've never been a huge Starbucks fan and now I have one more reason to seek out alternatives (I prefer unique, local shops, when possible). read more

This Starbucks needs some help. They are extremely slow and typically don't get orders correct. I visit Starbucks around the country, very regularly, and as a native from Seattle, I've definitely seen better. I recently ordered a drink with no foam and not only was there foam, there was an inch of space on the top...not impressed #starbucks read more

Starbucks - This was supposed to be no foam...they need to either go back to barista school or adjust their prescription... - Coffee & Tea Near Me - Los Lunas, New Mexico

Hit or miss spent 30 m in drive with order still not ready. Had to get refunded snd leave at the window. Ruined my morning and made me late!

Was treated horribly by the barista. They made me feel unwelcome. Will never return to another Starbucks again because of this.

Generally meets all my expectations of this chain, they have reliable wifi and a very convenient off-the-freeway location so this is a frequent stop. They are also work-friendly. When I must visit a Starbucks this is a good one. read more

Veronica at the window today made my day! Not that I have ever been disappointed at this location or had 1 bad experience with any of the staff but she was very professional considering the way I was dressed. read more

Definitely my favorite location. Most of the employees have been there for a long time and make the best drinks. Keith, Christian, Autumn, and there are others but I don't know their names. These employees are great! Keep up the good work read more

Great and friendly baristas! Considering it's the only one in this area if you frequent enough they start to become more personal and know exactly what you want, before you even walk in. read more

This Starbucks has the best baristas and the quickest service of any Starbucks. Their staff is all so friendly and always get our orders correct. We love them! read more

They took forever and put drink that were in back of me in front. It took 10 minutes for 1 drink. We even went in inside. If you want to go to a starbucks i wouldn't want to go to this one. read more

An oasis in the dessert of my very long road trip! Got my venti iced cinnamon dolce macchiato and I was on my way. So glad this place exists. Would be 5 stars but my espresso tastes a little burnt. read more

i ordered 2 sugar cookie frappes and a peppermint frappe the said they were out of sugar cookie and i asked if i would have to refund both and the guy said no just one so i ordered a different frappe and just got what my frien got and it tasted nasty and my friends frappe tasted different and then we waited 30 min for the other suger cooki frappe because they said they would make it read more

I usually always have a good experience here ! Staff is normally super friendly and always ready to say good morning or ask how you are! So happy to have a Starbucks close to home. read more

I normally don't write reviews but the poor service at this Starbucks warrants one. This morning was the third time I've placed an order and left with nothing. The first time was back when they replaced their sign in the drive through. Not knowing that a new sign and speaker was installed further out than the original sign, I waited at the "old sign" and after my order wasn't taken after 5 minutes I proceeded to the window. I explained to the cashier that I didn't see the newer sign and the old sign was still lit up. I asked for my normal order and the cashier rudely told me I had to go back through the drive through. Needless to say I left very discouraged. The second time i placed my order and after waiting 10 minutes in the drive through the cashier told me that my order was given to the car in front of me. I told her I would wait for my order but she said because they were to busy that I needed to re-order my drinks and pull back through the drive through. I left again very discouraged. The third time was this morning. After ordering several drinks and sandwiches for a total of $18.63 the cashier told us that she wouldn't take a $50 bill. I left again and vowed to never go back. The cashier on all 3 of these issues has been the lady with all the tattoos. I'm really excited about the news of a Dunkin Donuts coming to Los Lunas. Valencia county deserves a morning coffee spot that appreciates their patronage. read more

This crew needs to be separated. They are nice once they finally stop talking and look up.

Terrible! Screwed up two coffee orders and a food order. Extremely poor service, didn't greet us, and very slow.