What amazing staff here at this location. They all seemed to get along and have the Holiday spirit. Damian, the gentlemen at the register was so amazing to me and the rest of the staff was equally as wonderful. Thank you guys so much definitely needed this on my long drive home. read more

Starbucks - Peppermint Mocha - Coffee & Tea Near Me - Livingston, California

Recently this Starbucks has fallen off. I went couple weeks ago and ordered a caramel macchiato and it was so sweet which is odd cause a macchiato is just milk espresso and a touch of caramel drizzle but it was so sweet how do you mess up that, and to top it off I had to wait 15min in the drive thru for it, decided to give it another shot went for Mother's Day ordered a matcha venti for the wife, and what I got was a watered down drink it wasn't even green could barely tell it was matcha didn't taste like matcha at all the wife left half of it not even the kids wanted it threw it away. Giving it 2 stars just cause it's 7min from my house but at this point rather drive 15min to get what I actually ordered and taste like actual coffee not a bag of sugar, what can you expect when the baristas are in there 20s and don't take there job serious but want better pay. And to add one more thing when I went for the matcha the staff had no urgency taking there time while they had ppl waiting for there drinks subpar service subpar drinks just a failure read more

Slow. Made a simple mobile order and had to wait a while even though it wasn't busy and there were 4 people working.

Its 9 minutes since my order was supposed to be ready and staff couldn't figure out if I ordered or not. Ariel was helpful but the manager was untrained. read more

Went here as we were passing through Sunday and had an amazing experience. I was a little hesitant given the previous experience but am glad I went in. The lady making drinks on the machine was really nice and even though they were busy she asked me how my drink tasted since I tried something I never had in the pecan latte. She said if I didn't like it she would make me something else which I thought was really nice. The whole experience was great and I found out from another employee she was the new manager. I have to say I was impressed she was making drinks and actually talking to people which you don't see much these days in customer service. This store seems to be on the up and up so I'll be stopping here more in the future. read more

Bad experience. Got both of our drinks wrong. When we pointed it out, they took us back to the REGISTER to fix it?! Honey, you put the order in wrong to begin with. It's on YOU to fix it. Not US to pay for the difference of YOUR mistake. (And we ordered teas-- two iced TEAS. Not a frap, no coffee, TEA you POUR over ICE. One OF the size was wrong and the other forgot the lemonade.) Also, mine had a weird sediment in the bottom. I'm assuming it's tea leaves??? Or at least hoping. If you're driving, keep going to Turlock. Not worth it to stop here. read more

Starbucks - Sediment in tea - Coffee & Tea Near Me - Livingston, California

accidentally ordered a hot carmel macchiato from the app. they remade my order iced without hesitation. i figured they could just shake the hot one up in ice and call it a day but they made me a new drink and let me keep the hot one as well at no charge. i had to tip 100% for their excellent customer service. manager at the time is awesome! thank you! read more

decided to give this place another shot because this is the only coffee spot in Livingston. and the verdict is... it still SUCKS! I ordered an americano (see picture attached) and it wasn't filled all the way and my cheese danish was super cold. the woman at the window (Britney I believe) was unprofessional and rude. why do I even bother going to this location? this is a location that corporate can't even save. hopefully Livingston gets that Dutch bros that is rumored to be constructed soon because the people of Livingston deserve better than this Starbucks. read more

Starbucks - Caff Americano - Coffee & Tea Near Me - Livingston, California

Can a general manager seriously do something about this store? The one in Livingston is always close or the drive-through is closed or they don't offer the drinks. They're always out of everything and when you do finally get the drink that you want. It's made very poorly like as if they don't even follow the recipe Out of all the Starbucks I've ever been to. This is honestly the worst establishment you guys gotta do better to put in a better manager because the lady with the braid is always so rude. She shouldn't even have a position of power. Definitely don't save your money and go to Turlock. That's what I seem to have to do. It's pretty sad when you live in Livingston and have to drive to town over just to get a coffee made correctly. read more

I was here today on my way out of town and wow slowest Starbucks ever. The drive through took 30 minutes. This place needs more employees or just need to prioritize the drive through more. Poorly run. read more

Really friendly staff, great mood, smiles, welcoming to all patrons. The store is all festive for the holidays, fun vibe inside. They are professional and quick with customers. Inside of store was clean. I would recommend this Starbucks. read more

Starbucks - All set up for holidays - Coffee & Tea Near Me - Livingston, California

The rudest staff I have ever encountered. I literally laughed when I left the drive thru. The girl on the intercom was sweet but the two attendants at the window had ZERO customer service etiquette. 2 stars because they were rude but at least they were fast. read more

Never been to a Starbucks or a fast food in general in my entire life that has had this much Incompetence,, i'm the second car to pull up in line and it still took me about 30 minutes to get to the window, Then, of course they had my order wrong so I had to redo it and then came out with the order wrong again I can't even make this stuff up, FYI, it was one black iced coffee. How hard could that be, This is the first review I've ever left on any business read more

After spending an afternoon work related in Livingston.. fell down the Starbucks Frappuccino rabbit hole and came up with something new for both myself and my darling.. After ordering my mocha Java mint they didn't have the exact ingredients but the kid on the headset was pretty confident he could pull one off.. the same went for the Barbie. He was missing something but suggested an alternative and we went with it... this was our first time trying and had nothing to compare it to.. but all I can say is they were both absolutely fantastic.. I was chocolate goodness with the touch of mint, not overly sweet.. and hers with the dragon fruit looked amazing.. and while it looked like it was gonna taste like cotton candy. It actually had a really nice balance of sweet-and-tart.. kudos, sir, and kudos again.. read more

we went inside to order. After waiting 20 minutes we asked for a status on our order. They said they could only make my strawberry acai tea with apple juice because they were out of an ingredient. I was ok with that. They didn't even start on a simple Americano for my husband. Drive through was flowing fast so I asked if we had to go to drive through to get faster service. A short, heavy set female worker rudely said "Well it's drive through first, then mobile orders then inside." 5 people behind the counter and they couldn't make 2 simple orders? Hope they get better training! read more

Stopped off the 99 on a Friday at about 1:30pm. There were 3 people behind the counter. 2 were making drinks for what I presumed was the drive thru since there was only 2 other people in the store when I walked in. The 3rd employee was a heftier guy that looked like he was wearing too much concealer. It looked like he was trying to do busy work, and looked liked he hated having to be there. There was no lunch rush and it took forever both to order my drink and get it once it was made. I asked the 3rd employee for some half and half since there was none for customer use and it felt like I was pulling teeth with him. Absolutely horrible service. Avoid this location and stop at the next town for your coffee. read more

This Starbucks is pretty sad. Ordered a grande ice coffee and they filled it to the first line of the cup, that's including ice. What a rip off! I won't be back to this location any time soon. read more

Starbucks - A grande cup but filled like a tall. Disappointing - Coffee & Tea Near Me - Livingston, California

This store is by far the best location I've ever been to. I travel for work and have lived all over the country. This location is the absolute best in terms of service and the employees. I come here everyday! They know me by name and always greet me as such. Moreover, they know my schedule and even have pup cups ready for my dogs when they know I'm walking. Best store ever. read more

Just left this place and I did not like the overall experience, 1 I felt super rushed while ordering (there was no one else in the drive thru) 2 my venti drink was nearly filled with just ice, 3 my second drink felt extremely light like all it had in it was whipped cream.. for the prices we pay in this coffee I would expect to get what I pay for. Won't come here again. read more

Unfortunately due to IT outage this location was closed. While their systems were down, their wifi was still functional so I stayed for a Zoom call outside. They were nice enough to let me stay at their outdoor tables to finish my call. Lastly, big shoutout to Francisco for the good customer support. read more

Great place. I would have to say that this is one of the best Starbucks locations I have ever visited. I start work early in the morning so I always need some coffee, and this particular location is the closest one to my place. The morning team here is tremendous. They are always happy to help you with whatever you need even though they are always busy. The customer service deserves more than 5 stars for sure. The parking lot is huge so even if you are hauling a trailer behind you. You can always park there and get some coffee, But I wouldn't suggest going there with a trailer past 8 am because the parking lot will be pretty much full. The interior is well maintained and clean. They have recently done their remodeling inside so it looks pretty legit. Restrooms are clean and also well maintained. This place is nice if you want to come here and do your college homework or just work on your computer. I would highly recommend visiting this place. read more

Don't go unless you got all day to wait for a $5 coffee. The worst Starbucks I've ever been to.

Visited the drive through today to grab a quick coffee and was in line a total of 30 minutes and they still managed to get my drink wrong. Waste of time and rude staff. read more

Customer service? Nope, not today. Stopped by this Starbucks at 9am to grab a simple tea (in which is already pre-made, they just had to add simple syrup and ice). Took them about 20 mins to get it to me. Mind you it was only a grande. The tall slim dude with blonde hair and attitude needs to chill out with his eye rolls & tone. If you don't like your job, find another one. You should know Starbucks is a popular place because people like your drinks. If you can't even offer great customer service, why work there when you have to deal with so many people? The location of this Starbucks is convenient BUT the structure of the drive thru and parking is horrible. Good luck having a nice day after getting your drink. read more

Starbucks - Coffee & Tea Near Me - Livingston, California

Gigi customer service was and is great!!!! She welcomed us in and made us feel at home read more

Starbucks - Coffee & Tea Near Me - Livingston, California

On the road again...and looking for a drink and a clean restroom. 1. Restroom is IMMACULATE. Seriously, spotless. 2. Got my first Pink Drink. (I know, right?!) And even though they had it ready, the barista (Veronica?!) was apologetic. "Sorry it took so long , Julie" and she meant it. Very friendly. Clearly this is a "neighborhood" Starbucks, with regulars hanging out. Can't beat a good drink, a friendly staff and a welcoming place to hang out. And the doll. LOVE. THE. DOLL. Sent by Corporate they said. Look for it in a store near you! read more

Starbucks - On my Christmas list! - Coffee & Tea Near Me - Livingston, California

My drink tasted absolutely DISGUSTING. I have been wanting a nice drink, and it tasted so bitter I had to waste it, and throw it away. ASWELL as the service, it took 30 minutes for 2 drinks. Nothing was too loud, pretty chill, but I still wanted a good drink. It infact hurt my wallet, just to have the nastiest drink. It was a Venti Java Chip Frappuccino, and it tasted like straight ice and bitterness. Try harder next time and make it good please thanks so much! read more

This is hands-down, the absolute worst Starbucks in America. I have lived in Livingston, my whole life and I drive to a different town to get my coffee, the espresso taste like mildew and water. If you ask to have your drink remade or try to explain the problem, they give you attitude and make it the exact same way, I have called corporate over a dozen times and even the folk with the district manager and store manager and they have never fixed the issue. There is either something wrong with their machine or they are reusing the espresso grounds so many times that it literally has no flavor, they do not pay attention to your specifications on your drinks and take no pride in what they are making for the amount of money. We are spending on these overpriced drinks the least that they can do is respect your order and not give you an attitude when they make it incorrectly or it taste bad, the fact that corporate the district manager and the store manager all have failed to address there a espresso tasting like hot water is mind-boggling to me. The fact that local residents all know not to come to the Starbucks in our own town is sad. My whole family is from here and not one of us will frequent this location, I would rather drive 10 minutes to Turlock or Atwater, then waste my money and caused my cell frustration at the Livingston Starbucks. read more

Slowest Starbucks I've ever been to. Often there is one car in the drive-through and it still take along time. Go to the next Starbucks and save yourself some annoyance. read more

Great service, I think they're doing good in terms of service based on the relative amount of people they have working there. It would be nice to consider adding some more indoor seating options now that the summer is swiftly approaching.number read more

Ordered a Matcha Tea Latte for the 6th time these 4 couple of months and they kept on putting milk on my drink even though I ordered Vanilla Sweet Cream Cold Foam, I payed for my order and they wanna screw it iver, no go for me read more

Terrible mobile order service. If I want to wait half an hour I would just do walk in! No body was paying attention to mobile order counter or ask people if they're here for mobile orders. read more

I will never understand why this Starbucks, in particular drive thru, takes 3 hours to finish your order. This is why the line is always so long. Not literally 3 hours but it feels like it. read more

This Starbucks will forever be my favorite! The staff was kind, Alejandra went above and beyond thank you so much from the bottom of my heart! read more

My mother took me and my siblings to Starbucks. We ordered our food and drinks and were the only people currently in the store. The employees made no attempt to hurry to get anything together and had me and my siblings waiting for over 20 minutes in their store. Our food had gotten cold and they had only given us two of our drinks. They had forgotten about one of our drinks and we had to remind them. By the time our drinks came I asked for them to reheat my sandwich and they took forever to make another one and heat it up. Instead of handing the sandwich to me as I stood behind her on the other side of the counter, she walked across to the other side of the store and placed it down. I know times may get busy but come on the blatant 'idgaf' attitude got to me. read more

Great services compared to the amount of staff on hand as they are doing such a good job but I believe they should hire more people to their crew. read more

My niece went today and purchased a very berry hibiscus . The drink did not taste like it normally does so she called to ask if she could go in for a replacement . The barista or person who answered yelled out "who helped this annoying customer" . My niece then told her that she had heard that and asked for her name then the girl laughed and hung up . Starbucks was contacted and a manager was to call her back today but she has not been contacted. I will update when and if she gets contacted by a manager. She never got a replacement drink . Not even an apology. I've been there quite a few times and I have observed baristas gossiping and talking bad about customers. This is not okay . There needs to be consequences for staff who behave this way. read more

Can't say enough about how nice it is to walk into a tidy pleasant place and get such great service a terrific way to start the day

7 people in there standing around talking while I stand at the register waiting. Finally I ask if someone can help me and the little red head says "we'll be with you in minute." Are you kidding me. Your to busy talking about your day to help a customer read more

Terrible coffee here. I have no idea why it it so watered down. The staff are rude at this location. We came an hour before closing and ordered two coffees and s pastry. The coffees tasted like barely warm water. I wish we would have tasted them there and not when we were on the freeway. The guy appeared to be focused on closing and not on serving coffee. At $5 a cup it should be fabulous. I have tried this location 4 separate times and the terrible coffee is consistent. read more