Not good. i'm talking about the service. I went this morning and ordered ONE drink through drive thru. They took forever, wasting time and being ignorant. Got asked what my order was many times at the window and they never gave me my drink. Guy was making my drink infront of me taking forever while chit chatting with coworkers and laughing, he would pause and talk to them while i was right at the window. read more

I had to stop coming here for my blended drinks. Some of the folks serve you are rude. Some can't count and have issues when you take exception to their lack of math skills. I loved it here once, when they first opened. Now, I won't be back. Wish I could give them ZERO stars. read more

Drinks were made fast and the line was short. The staff offered topping options before I paid, so I added whipped cream, which was a great touch I wouldn't have thought of. The store looks clean and it felt quick and easy. read more

Delicious coffee and does compare with the other well known coffee place ! I do recommend.....

Well, the people who work her were soooo sweet. I heard of them, because one was supposed to open in the east bay. Somewhere. Anyhow, they only have drinks with lots of additives. So I ordered two coffees. The first one was the lavender, nitro and the second was a mocha. The mocha was way too sweet. So sweet that I saved it to sweeten my homemade coffee. This lasted for a total of three days. That much sugar!!! The nitro coffee kept me up. I was so hyped up on caffeine, I went to sleep at 1:30 am. I had some coffee at a cafe earlier, but I could feel the caffeine from this and had some serious shakes. I could only drink about 1/4 of it and finished it the next day. So the coffee had two stars, but the staff had five stars. But, I had my yelp freebie muffin and they still wanted to charge me. I figured that I had already lucked out with my coffees. I'll never be back, but I appreciate the experience. And there's a barstucks near them, so, I'll just go there. read more

Dutch Bros Coffee - Coffee fix station... - Juice Bars & Smoothies Near Me - Merced, California

Stopped here at this location this past Saturday afternoon only because we happened to be passing by on our way home and line was not very long. We ordered about 5mins after arriving but the line wasn't moving much at all. I ordered 3 drinks total and didn't receive our drinks until about 35 mins after ordering. SERIOUSLY! The line was moving extremely slow. We had a kids smoothie that was so watered down and hardly a smoothie. Added blue raspberry drizzle and it was just so liquidy that all the colors just blended together. Just a bad drink. Also had golden eagle with strawberry soft top and it was basically just milk. No exaggeration, it was 99% milk. They either forgot to add espresso or split a single shot between that drink and my other drink which was just a dub shot add vanilla and 2 oz of half n half. With banana soft top. Normally that's drinks taste so good at any other DBs even the other location in Merced on Olive. My "Dub shot" had to have been a split shot with the golden eagle because not only did both drinks have hardly any espresso or flavor for that matter. They were straight milk! 2oz of cream over a double shot of espresso does not equal a full cup of milk. The soft top????? On both drinks was more like a bubbly watered down top. They tasted like a drink that has been left sitting out and the ice melted so now there is no flavor at all. A complete waste of money. When we finally got to the window it was so uncomfortable listening to the 3-4 employees, kids mind you, talk about all their personal business, moving extremely slow. And if we made eye contact they'd act like we were trying to ease drop in their convo. Like we were bothering them. The girl/lady who took our drink order was the same one who handed us our drinks. She was nice in a very passive aggressive kind of way. But how about you all stop talking so much, make the drinks at a normal speed with maybe a sense of urgency since we've been waiting so long and maybe we don't have to listen to you guys while making some crappy drinks. Trash! This is by far the worst location we've ever been to. If you like this location, your standards have to be trash as well because this service and quality is not even mediocre, it's far less. read more

It was refreshing to find a DB on our road trip to Disneyland. I was needing my DB fix, so finding one on the road was great. This one didn't disappoint, and the service was great. I got one of my usuals, a iced carmelizer. read more

Had a big order-understood the wait. we weren't in a rush, 4 drinks were made wrong even after clarification when the order was being taken. Nice staff, the vibe was good but I could tell it was probably a overwhelming big order & we didn't feel comfortable enough to get anything remade. read more

Yes we had drinks from here I loved my iced coffee was great tasting. The service is awesome really quick. The ambiance is chill too order then pull up and your done better than Starbucks hands down we are visiting from Oahu, Hawaii. read more

Billie had her first pup cup! I had to visit Merced for work and this location is close to my hotel. Billie is the pibble my sister rescued who got to come along on my trip. During our morning walk I stopped by Dutch Bros to grab a coffee and treat Billie to a pup cup. The staff is friendly and efficient. The location is a bit sketch with quite a few homeless people on the streets even at 5am. The coffee was great, I have had the Cookie Dough breve, Nitro cold brew and I would recommend both. I'm pretty sure Billie enjoyed her pup cup and biscuit that came along with it. read more

Dutch Bros Coffee - Pup cup & Cookie Dough Cold Brew - Juice Bars & Smoothies Near Me - Merced, California

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Got charged 2 times for my order was told it did not go through the 1st time to come back if it posts again it did and I went back just like they told me to and they did not help me they told me to use the email on the bottom of the recipe and they could help me. So I got charged 40 dollars twice and they did not help me im not going back there and that's upsetting cause I was very excited to have them come to town but it they won't help there customers when they mess up and say they will help but don't makes u not want to go back. read more

I literally downloaded Yelp to give this Dutch Bros a 5 star review. Great service and drinks. It was a very needed pick me up during a long road trip! read more

Great crew! Super speedy on making out drinks and were nice and helpful when trying to order

Horrible customer service! Just rushed there after living over 30 mins away and made it couple mins before closing time but the 2 women not only refused but ignored us initially and lied about the time we showed up. I have recording them helping the car in front of us but she stated (after coming to the window 8 mins later) that we got there after closing. Not true. So inconvenient. Lost a few long time customers. read more

Came to town for family and ran across this Dutch Bros which I've heard of and always wanted to try, but never had a location close to where I live in Southern California. It was my lucky day! I browsed through the Yelp reviews and did the usual picture and customer recommended drinks peek and we decided on the Caramelizer and the 911. I ordered the Caramelizer blended with whip cream and caramel drizzle, and my gf ordered the 911, iced. She says the 911 is the best coffee she's had in a long time and much better than Starbucks, where we usually frequent. She liked that they didn't pack it with ice and overdo it with sweetener. My Caramelizer was very sweet, perfectly how I like it and didn't end up getting "slushy" like some iced blended drinks tend to. We also ordered their muffin tops, we chose the Lemon Poppy seed and the Chocolate Chip. They were very tasty, and although packaged they were moist and baked perfectly. The staff was all incredibly friendly and upbeat which was a very nice change of pace compared to most chain restaurants/ establishments you'll visit these days. They were more than happy to help us understand the menu and answer any questions we had. Really hoping they start making an appearance in Southern California soon! read more

Dutch Bros Coffee - 911 and Caramelizer blended with whip and caramel drizzle - Juice Bars & Smoothies Near Me - Merced, California

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DUUUUUDE, i recently just moved to Cali from Florida. Florida only has Dunkin and Starbucks really... i'm more of a dunkin fan but i was so anxious moving here because there's not many dunkin's around... (i live out in the country so even dutch bros is a far drive... BUT SO WORTH IT). i've been to Dutch SO MANY TIMES since i moved here this month. IM IN LOVE. Golden Eagle is the only coffee ive tried (it's addicting) but i've tried the red bull drinks too (which are also good but i just prefer coffee) IN LOVE! workers are great too, very nice and haven't had a problem with anyone or anything. read more

Dutch Bros Coffee - Golden Eagle - Juice Bars & Smoothies Near Me - Merced, California

I love Dutch bros as a chain but wasn't happy with this locations service. We spent 45 minutes waiting in the drive thru. It looked like somebody was being trained so possibly that's why.. Regardless, I just didn't realize I was signing myself up for what was not a quick drive thru experience. My rebel also came out looking a lot more red than usual. I think they might've just been heavy handed on the strawberry and light on the mango. Still tasted good though. Just a very slow drive through service. read more

Not crazy about the teas as they don't taste like tea. But the drinks are very sweet. More of a youngsters place where they love sugar and shakes lol read more

I got the Iced Campout Cold Brew. I usually check Yelp to see what others are recommending to try. The Iced Campout Cold Brew is a combination of Dutch Bros' Cold Brew, chocolate milk and toasted 'mellow flavor topped with Dutch Bros' signature Soft Top, a creamy, sweet topping, and chocolate drizzle. It can be served with regular or nitro-infused cold brew. read more

Absolutely love this Dutch . Always great customer service and never disappointed with their drink suggestions . They know their product

So was heading back home from a road trip when we came across Dutch Bros while putting gas. It was a hot/humid day and the tiredness of driving was settling in there reviews were great so we stopped and ordered us some drinks. They were so good and refreshing and it gave me a boost. Only wish they were closer to home. read more

Dutch Bros Coffee - Kicker and there White Chocolate - Juice Bars & Smoothies Near Me - Merced, California

I ordered the Golden Eagle with an extra shot of espresso and oat milk, it was just right. My husband got the Shark Attack it was I bit too sweet for his taste but it kept him awake throughout our 4 hours drive home. The server at the window was friendly and kind. We definitely stop by again whenever we visit Merced. read more

Nothing beats the coffee and the service. I went a couple of times to make sure it wasn't a one time thing. I shave been going back and will continue.Pricing beats so many others especially with the taste. read more

Imagine my surprise when the restaurant we ordered from on the road had a Dutch bros directly next to it with no line. I've been wanting to try Dutch bros for like 5 years now but the closest one I know of is in Vegas and it's out of the way + not what I go to Vegas for. This stop did not disappoint. My coffee was really good and the employees and vibes were just like it's supposed to be. Everyone looked like they were having fun, singing along to the king of California, 2Pac (RIP). I immediately text my friend to tell her & she was so jealous! Can't wait to go back to one again! read more

I live Dutch brothers!!! Drinks are always awesome, service is awesome! Such a contrasting experience from nasty old Starbucks. I will be a loyal customer and go out of my way to spend my money at a Dutch brothers locations over Starbucks. I honestly do t know how they do it I haven't had a bad experience yet. I don't know how they are able to get these millennials so productive and social. Thank you! read more

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That Campout Cold Brew straight schmacks! Beats the Starbucks Vanilla Cream Cold Brew in my opinion. This is definitely one of the highlights for me in central Cali. Staff is friendly and energetic. Wish they had Dutch Bros in SoCal! read more

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Hitherto this morning, my husband and I had never enjoyed the luxury of a Dutch Bro's Coffee. We rolled up this morning to a friendly outdoor associate. I had thought I missed the intercom, but I was soon informed that friendly face to face communication was the Dutch Bro's standard. During the ordering process, the associate, my husband, and I discussed how oat milk is the most sustainable plant milk--a conversation that my husband and I did not initiate. Being that my husband and I are vegan environmentalists, we were delighted with the service we received and were particularly impressed by their associate who fervently voiced his concern for our shared planet while boasting about the great flavor of oat milk. We pulled forward after our transaction was completed and we were greeted by another associate. This one told us that she had contemplated her entire life this morning prior to clocking in at 5AM. My husband and I were delighted to hear her account of the day. We welcome human interaction and authenticity. My husband and I haven't left the house in weeks as we maintain social distancing from our friends + family. Before we drove off, she discussed how the Golden Eagle was her absolute favorite--but that she recommends it extra sweet with light ice. My husband and I will be back to try Dutch Bro's array of flavors. In the meantime, I'm enjoying the Bob whereas my husband is enjoying the Grasshopper. Thank you, Dutch Bro Associates, for treating us with kindness during these times. You are making a difference. Thank you for making our morning sweeter & caffeinated, one sip at a time. read more

Dutch Bros Coffee - The Bob - Juice Bars & Smoothies Near Me - Merced, California

Very nice and sweet employees!! Long line but service was quick and correct!! And I even got a Happy Birthday from both the you man who took our order and the window barista! read more

Dutch Bros Coffee - Candy Cane Hot Cocoa - Juice Bars & Smoothies Near Me - Merced, California

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Love Dutch Bros coffee! The staff are always nice and welcoming . Recently we had an issue with one of the staff members she refused to fix our order which was their mistake and ended up taking an extra three dollars for my order. We just left after telling her three times she refused to fix the issue so I called the customer service number and the guy saw everything through the history meaning our order what happened and refunded me not only my three dollars but he gave me fifteen dollars back in credit. The service has always been good so we are still going here we won't let one bad apple ruin our day read more

The best coffee ever! Line was fast, service was great, coffee delicious, and overall experience great. You won't regret going it's so awesome read more

Dutch Bros Coffee - Regular Iced Coffee Medium So good, oh my goodness - Juice Bars & Smoothies Near Me - Merced, California

I switched from drinking Starbucks to Dutch Bros, because I noticed they have a better customer service. Plus I loved their coffee, it's not too strong as Starbucks. My usual from Dutch Bros is the Iced Nutty Irishman Breve and extra sweet.! Try this if you haven't yet so, I guarantee you that this drink taste as good as the name and it's not too sweet at all. read more

Dutch Bros Coffee - Iced Nutty Irishman breve and extra sweet. - Juice Bars & Smoothies Near Me - Merced, California

Solid spot for drinks. They even carry seasonal ones. Drive thru customer service was fast and nice.

I'd truly love to see more of what this coffee company has to offer; spread throughout this small city. Where Starbucks is more corporate and stock driven, this company is more laid back and strives to meet customers needs on a personal level. From the moment you pull up to their order stalls they automatically do what they can to welcome you. They greet you almost immediately, get to know you on a small level, but most importantly they put in a true effort to get your drink produced quickly. Coffee is definitely their passion here and they do a good job with it and always use fair sourced beans and tasty blends to satiate all palettes. I've tried most items at this location, but I always seem to return for their blended and iced energy drinks, they are always properly mixed and never watered down. If you come here on a warm day, I'd suggest trying a Shark Attack blended, just keep in mind that it is a very sweet drink so if you prefer you can always ask for sugar free for many items. If you aren't crazy about blended energy drinks, you can't go wrong with their signature Aqua Berry Rebel, just be sure to grab an extra can to take with you. They are addictive. read more

The baristas don't fully listen and try to gas light you. Ordered 1 iced drink and one hot drink. They messed up which is fine and they fixed it. But for their drinks to be over priced and not give you the correct size and try to gaslight you is not ok for what you're paying for. Not to mention for some reason she felt the need to sing about the mess up to not seem rude. read more

This review is only for the drive thru experience I had recently... They have 2 lanes for drive thru. This location is right off the 99 freeway so it's very convenient for those of you on road trips. I wanted something different other than Starbucks on my way to Yosemite. I searched on Yelp for coffee and found many Dutch Bros. locations in the Central Valley area. I've been to the location in Vegas and I really liked their drinks! The staff are very friendly here so I'm glad I chose this particular location, not once but twice! Even on the way back home from Yosemite! LOL I ordered the iced Americano and it was some good iced coffee! I'm glad I didn't ask for any sweetness because I had the lemon poppyseed muffin top. Now that was a yummy treat! We also ordered the lemonade and that was just ok. Nothing spectacular. I did some searching and found a location in Arroyo Grande, Ca. Now I can go there every time I drive up to Morro Bay or the Bay area!!! We need some locations in So Cal too! Dutch Bros, Thank you for your friendly customer service! read more

Dutch Bros Coffee - $1 off any muffin tops. This is a lemon poppyseed. - Juice Bars & Smoothies Near Me - Merced, California

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I've been to this location a couple times, and everyone has been super nice. However, today my passenger moved cones so I could get to the drive thru. The cars were not beyond the entrance to the drive thru so I was not cutting anyone off. We put the cone in its spot. The associate waited for my car with her tablet and instead of taking my order she made a point of telling me the cones are there for a reason and not to move them this time. Did she then take my order? Why no she didn't. She passed the tablet to the next guy waiting and watching this awkward encounter so she could storm off. Basically, she didn't pass the tablet to the next person just to chastise me. The guy who ended up taking my order had no idea what was going on. He didn't know whether to read off an order I didn't make or ask what I'd like to order after watching Karen have her moment. Seriously terrible employee. This time Karen was the employee and not the customer. The chai I ordered tasted like bananas Do better! read more

My first experience was this morning because everyone keeps hyping this place up. So disappointing......there was a line in the drive thru and nobody at the window so I got out and stood for about 5 minutes before they even acknowledged I was there. Another 5 minutes later they took my order then another 12 minutes and I finally got my drink. All while the drive thru moved flawlessly. I got my $6 drink and it was average to say the best. Back to Starbucks I go, Dutch Bros definitely doesn't meet the "hype" that everyone says. never going back and wouldn't recommend anyone else visit this place. read more

Their service was pretty fast and have good options to select from. Definitely a lot cheaper than other coffee places out there. Wish they had one spot in Bay Area too read more

Wish we have this in So Cal.It's sooo good!!!On our way to Sonora...we stumbled upon this small coffee shop & they are open 24/7!!!Wow!I had the "CARAMELIZER",that's the 1st drink I ever had from them..then I was hooked.On our way back home,I told my wife that we need to go back and get coffee from.This time I had the "911".Damn,that was good too.I will definitely buy a franchise of this establishment if ever I win the lottery.. read more

Dutch Bros Coffee - 911 911 - Juice Bars & Smoothies Near Me - Merced, California

I went to Dutch bro's after a really long night of working and having to still function with my children the next day, the guy that initially helped me was such a jerk. My daughter was screaming in the backseat because she was sick and I was getting my boys a Dutch bro's as a treat for helping. I asked the guy if there was a menu and he said I don't have any. I asked him how I was supposed to know what to get and he said we have coffee. Another guy helped me out the next time I went and corrected his coworkers mistake, but then I read this today and see it's probably the same guy. read more

Dutch Bros Coffee - Bad service at Dutch bro's! Horrible. - Juice Bars & Smoothies Near Me - Merced, California