MEH. AND MEH.
UPSIDE
This is standard STARBUCKS fair -- chairs and tables to sit, food and drink on one side, then counter, hot and cold beverages, order & name called out to collect your confection.
The ambiance is pleasant enough -- though, according to one of my mates, its apparently EXCELLENT for people watchers. Located in a mainline trainstation, the footfall is excellent. Add to that The Netherlands builds integrated transport systems: train, ferry, bike paths, bike parking, metro and bus all come together in one place for convenient transfers. (Hello Britain? Hello America? You are 200 years BEHIND!)
DOWNSIDES
The coffee tables customers sit at: they are unusually low. That might fine for a little S&M (sit & model) while sipping coffee but its atrocious for digital nomads. Men struggle to squeeze legs under tables and the table height puts laptops awkwardly low etc)
There are no toilet in the space. The only toilet is the (often overcrowded) public toilets about 150m away. Read previous line!
And, they store operators often leave the front door open to "welcome" guests. This is a peculiar Dutch thing! Temperatures can be a bone rattling 5º C -- and the operators insist on leaving the front door wide open. One MIGHT think that customers shivering in heavy coats (except for the Dutch in shorts & t-shirts!) MIGHT indicate that it would be more hospitable to close the doors & keep the warmth in. (Editor Note: we recently learned that the "open door policy" often is driven by the barristas who complain of the heat around coffe machines. So they "don't care" and open doors for their comfort not that of patrons. Something wrong with the design of your stores, STARBUCKS!)
The staff. How do I put this? They are pleasant enough..... and they are SLOW. Part of this is the fault of STARBUCKS for failing to staff the location properly. You are forewarned: rush hour and weekends are murder. The line often snakes to the door and it does not move quickly. Also? The barristas making coffee are often surly. Simple questions like "Excuse me, do you have serviettes? / Make I have more milk? / Where is the cinammon?" / etc are met with gritted teeth / pretending that they don't speak your language? / confused squints (like you are speaking an alien language & they have no clue what you are saying - see previous statement / the "too cool for school" annoyed look that you are disturbing their HUGELY important work )
SUMMARY
Pretty standard "Starbucks", great eye candy, convenient, pleasant waterside location -- if you don't mind hiking it to the toilets and (potentially) freezing to death from bracing arctic breezes. read more