Bummer that there have been some bad experiences here for folks. It was a Friday morning stop for us while the car charged down the way. Nice little walk from the charging station located behind that gorgeous hotel there. The line was moving a little slow so we ordered via the app and just took a seat. Our order was up quickly and the staff were all very sweet. Everything was correct with our food items and drink. Not much to complain about. read more

I mobile ordered my coffee and sandwich. The sandwich came out fast and had to wait 20min for my coffee. It wasn't even busy at the time. I asked a few times and they kept saying it's coming. At the end, I got frustrated and asked again and they finally realized they put my drink in the drive-through tray and it was there the whole time! read more

I placed my order online before we arrived, and expected it to be done when we arrived, but they hadn't even started on it, which was surprising because the place was dead. I mean, 0 cars in the drive through and the parking lot looked fairly empty as well. When we pulled up to the drive through window employees seemed to be goofing around inside. And while nice, they seemed to have no sense of urgency or much professionalism. Our drinks were handed to us hot and fresh since we sat and waited for them, but they didn't even give us a sleeve on the cups to protect our hands. No stoppers were offered either. Not sure if they were out, or the employees were just doing the bare minimum. Regardless, we were ready to get back on the road, so we drove off without asking for those items. They're located conveniently if you're traveling for the holidays, which I'd say is the saving grace. Our drinks seemed to be fine. read more

These two milks were on the floor and the staff said they were ' moving things around' they were on the floor 10 minutes later. read more

Starbucks - Milk on the floor. Was there went I walked in and still there 10 minutes later when I took this photo. - Coffee & Tea Near Me - Gustine, California

Service was great. The staff were friendly and our drinks were made fast. The bathroom was clean which was a plus.

I made a quick stop at this Starbucks this morning for a GRANDE hot vanilla late with sugar free syrup and a GRANDE iced caramel protein matcha but none of it I got right. First of all they charged me for Venti size drinks, the match drink tasted like pure match , soo much that I couldn't even drink it, it wasn't even blended completely, no caramel, not even a hint of sweet , just pure matcha , green as the grass outside... waste of 7+ dollars , also my vanilla latte wasn't hot , barely warm. There was only one car in the drive through and myself , no cars in the parking lot and when I pullled to the window they seem to just be chilling. I'm not sure why the order was completely wrong and not sure why my drink was barely warm, is not like they were rushing to help other cars. The place seemed quiet and cozy inside. I wish the manager could talk to their employees to make this a better Starbucks, I think they should care more about costumer service. read more

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Nicely located store just off I-5 that has a lot of other services nearby. Took a nice break on the long drive here. This store has both drive-thru and indoor seating if you want to take some downtime. Staff were super busy today but always pleasant. The restrooms are clean, busy, and no codes to get through the door. My iced green tea was most welcome. read more

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Swing by in the morning around 8:30 for a quick caramel macchiato and an everything bagel with cream cheese. I can't believe how high the prices are for a small cream cheese! The food is typical, but the bathroom could use some cleaning and restocking. The service is quick. read more

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Was trotting around town in the morning since I was visiting and my past Starbucks in New York could never compare to this one,the staff were all wonderful and respectful people,the sweetest women you'll ever meet.The building was super clean and the entire energy was on point for a coffee joint and my breakfast sandwich was absolutely 10/10 and my coffee was really good I couldn't recommend a better Starbucks. read more

The gal at the register was very accommodating and kind; however the lady-pink hair-was extremely rude. Definitely reevaluate this hire.

This is a long ass drive on the 5 coming from SoCal and I gotta get to Red Bluff still! This Starbucks is an easy stop, off and on the freeway. The restroom is clean and available and the coffee is hot, what else does a girl need on a long drive non stop on the endless 5 freeway! Restroom, check the email, and weather and on the road again with Radar Love cranked up! Look that song up if you never heard of it .... I've been drivin' all night, my hands wet on the wheel There's a voice in my head that drives my heel..... read more

The girlies here in the early morning really pop off on my drinks EVERY time!!! 10/10!!!

That slowest place I've ever been to. We made a mobile order thinking it'd be fast but it took 20min for us some people took 40min. The drive through seemed even faster. They should turn off the mobile order if it's this bad. read more

I love Starbucks and am a frequent customer at my local store. I'm traveling and the service was so slow. There were 5 barristas behind the counter. It's a drive through but had maybe 4 cars and 1 mobile order and me. The employees were just standing around fiddling with stuff. Unacceptable. read more

I stopped here for a short regular coffee with milk. There were 3 people ahead of me so I waited as normal. I continued waiting after the previous customers picked up their order. Finally the barista asked what was my order. She apologized for forgetting me When I got to my car my coffee did not have the milk I asked for. I ordered a short regular coffee with a little milk. I was disappointed. I wished there was another coffee shop in Santa Nella. read more

Came in on a Saturday afternoon as our rest stop. Unfortunately, this location seemed to be low on some of their products. For example, did not have cold brew available. It's sort of a bummer for a location to not have some of menu items available. read more

Was driving through when i spotted this Starbucks. Came in during the morning the ladies working were very nice to me I had gotten a nice drink and it came out perfectly. I would also like to say that the place was very nice and clean and the customer service was amazing! 5/5 stars would definitely come back. read more

Just came in I ordered a vanilla sweet cream cold brew, it looked like straight cream I asked for more cold brew, she dumped it out and said oh we are getting a new keg I said ok.. I get it the drink and she gave me a nitro vanilla cream cream cold brew at this time I didn't even want to explain myself because the music was very loud. So idk if they couldn't hear me , but now I know why they got 2 stars read more

Four of us came by for coffee and light early breakfast on Saturday morning. Service was great! Friendly workers were so appreciated that early in the morning :) I got my standard flat white and it was delicious. I also shared a sausage egg burrito with my aunt and that was ok, you can usually count on Starbucks food to taste the same lol The star, of course, was the coffee cake and pumpkin loaf, yumm. Inside was clean, lots of seating, although everyone seemed to get their stuff to go. read more

A pleasant stop off the 5, always perfect service, fresh foods, convenient drive-through, and two single restrooms, no code needed. Front area includes tables with umbrellas. 5 out of 5 stars! read more

Starbucks - Front patio with tables - Coffee & Tea Near Me - Gustine, California

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If you need a place to take a break and get a quick caffeine fix while driving down the I-5 from the Bay Area to LA, this Starbucks will do the trick. We used the Starbucks app to Mobile Order and our drinks and snacks came right up with no issues or waiting. There's also two gender neutral bathrooms (no code needed) and the staff are friendly. Plenty of parking available but if you don't want to lose anytime and get out of your car, there's also a drive-thru option. read more

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I came into this Starbucks on my way home to Southern California, after a good five hours driving I used the restroom and asked for a water cup. She looked at me and said have you purchased something, I said no, she then denied me and said she can't give me water. It is a California law that coffee shops and restaurants must give water upon request! It is illegal to not do so ! This girl should be fired and the establishment should rethink its policies when drinking water is a basic human right. She had brown short hair was probably around 17-21 years old. read more

I am VERY disappointed with the customer service that i received while i was there. Her name was Stephanie, she was very rude, and her attitude was gross. The workers here are very nice and i've always had a pleasant experience coming here until i came in contact with her. and i think every single am shift barista should be paid more just for their kindness. but STEPHANIE? just RUDE, and i wouldn't recommend getting a drink made by her. read more

My order of iced chai latte was served in 25 mins !! And other people that came later were served before me and I had to go ask for my order. Either they don't serve first come first serve or they completely forgot my simple order SMH read more

You'll be surprised to find a small kids play area here with a play table, toddler chairs, tons of crayons and drawing board, and a shelf with bins of books for varying ages, blocks, and other toys. Being a single mom on the road with kids, this gave my 2 year old the perfect road break to let off some steam. I originally came here hoping for string cheese or a cheese/fruit snack box but they were sold out (order more pls!) but honestly stumbling upon this little play spot curated by one of their employees was exactly what we needed. Thank you for creating this space and for being so welcoming and friendly! read more

Starbucks - Play area - Coffee & Tea Near Me - Gustine, California

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My fiancé and I stopped here at about 6 A.M. on our way back to San Diego. The baristas were friendly, and the drinks were good. We were a bit concerned about the low ratings, but everything turned out great! Thank you for starting off our long drive on a positive note. read more

They asked if the scone should be warmed up, it's clean and the Pike coffee is hot and good, and they gave me a refill. The music is loud.

My husband and I just got some coffee and pastries on the way to LA from San Jose. The woman that served me were so cheery and helpful. Thank you for making our stop pleasant! It means a lot when you have a long drive ahead! read more

Terrible customer service, super super dirty, garbage all over the floor. The garbage was literally coming out of the trash can. The truth is that I don't think It would pass the health inspection. read more

poor Customer service from employee Anna if that's her real name. Obvious that she does not know how to handle rush hour along with a large order. She is definitely in the wrong job!!!Had a total of #15 drinks, by #13 she says in rude harsh tone, what are you replacing the drinks with ?? I response back with the same tone, then she makes a comment to some one else and starts laughing .. she made it seem it was the customer giving her a problem when she was the one with her bulldog face. This other employee try to interfere covering the rude Employee .. why would they ask you what you want if you order ahead what you want .. don't understand this people . Glad this is not my home town Starbucks . read more

This is my first time to come to this place I come to place and also my last time to come to this place too. Service bad( not respectful and the Mgt was not a good leader too. Also, stop fucking increased the price. I think I will stop drink this coffee anymore... good luck read more

Starbucks - Coffee & Tea Near Me - Gustine, California

Great services through drive- thru. Ordered the new ginger oatmeal chai and it did not disappoint! This place was really fast too which is usually not the case with drive-thru read more

Drinks are good. Staff is quick and friendly, but the musis is excrucaitinly loud.

Staff were friendly and helpful. Breakfast sandwich was not hot all the way to the center, but my drink was made well, they offered ceramic cups and plates for eat-in service, and they re-made my husband's cortados to his liking. I was glad to find a Starbucks in the middle of nowhere and it was a nice stop. read more

How do I name every employee here so everyone gets a green apron card because damn they are so great. Santa Nella has some of the greatest brunch of workers who come in, see a rush, and boom want to make sure that you are have what you need to make your experience great. Their leads? Amazing. The baristas? CONNECTING at that handoff 10/10 would come back thx for always making my drinks quick and delic read more

Wow this Starbucks is just as bad as my hometown Starbucks. I think if you went to the Starbucks in Oakland they would offer better drinks. How hard can it be to simply say "sorry we are actually out of cold brew, can I use ice coffee instead or would you like to change your drink?" Not even mentioning they didn't have cold brew in the first place. Secondly not adding syrup to the drink or the vanilla cream? You know a crucial part of the drink. I didn't order it black and I doubt it's that complicated ladies. Coming from a person who worked at a Starbucks herself. Now I'm stuck with four crappy drinks. Next time watch the attitude, your hourly wage is too much for sucking that bad. Shoutout to Andrea for actually REMAKING a great drink, she is the only one who seems to have the brains at this location. Thanks girl! read more

As a person who visits a lot of Starbucks restaurants, having one (and a drive thru at that) at an exit that's full of service stations for 18 wheelers and fast food restaurants...I thought of this location as a kind of oasis. I didn't want any of the "fast-food" that was available...all I was thinking was needing a "Pick me up" for the next several hundred miles on my way back to So Cal (home). For me Starbucks has what I wanted. I used only the drive-thru, no one was in front of me so the whole process was relatively fast. Also, the order taker had a friendly energized voice which I appreciated. I didn't give the restaurant a 5 star rating because for whatever reason they entered my order wrong, I had to remind them of my entire order which if you're in a hurry could be annoying ( I wasn't but I could imagine). From the other reviews it's not a perfect store but I'm glad they were there. read more

Thank you to Myra for making my 12 hour trip enjoyable now with a good recommendation of a drink, loving the hospitality and the kindness she spread it throughout our interaction read more

Starbucks - Drink - Coffee & Tea Near Me - Gustine, California

Suggest to avoid Over 20 minutes for drinks Bathroom lines long Incorrect order delivery read more

Stopped to do some work and drink a tea and the music was way too loud! Headphones wouldn't even be able to block it out; it wasn't mellow or calm either. Def won't be back to work and drink, can't concentrate let alone have a conversation without yelling. read more