Why is this table so low to the ground? This is miserable. I can't sit like this for even ten minutes. I'm leaving. Drink was fine but the seating area is like nursery school Starbucks. read more

Very little coffee. Even by Starbucks measures. Everything else is as usual. Good ambiance, enough sittings. Fast service. read more

Always have a good experience here but the female employee was extremely rude when taking my order therefore I left

Starbucks drink is getting very commercial and not a lot of love is putting into the handcrafted drinks. I ordered two drinks from this location and both experience for the drink is unpleasant. The employees at this store are decent and pleasant. read more

Any time I have ever ordered a drink from this place, it is made horribly. I went in yesterday to pick up my mobile order and realized they had forgotten a pink drink I ordered and they started rushing to make it. When the drink was finally ready it was a weird color, tasted disgusting, and every sip had me chewing literal seeds from the dried strawberries. I had already left before I realized how badly they messed it up, and had to go to an entirely different location to get it remade. For reference to what a pink drink should actually look like, I also included the remade one from a different location. read more

Starbucks - Coffee & Tea Near Me - Framingham, Massachusetts

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My order is always made quickly and they always follow the instructions. Drive through also moves fast. Baristas are always respectful. Place is always clean and I love that they have a self service table that includes milk and cream to customize your drink read more

Best Starbucks in Framingham. Dylan is a wonderful employee and it's a delight being served by him. Thank you for your great customer service !! read more

Me and my family went in and got our orders and it was very good. Then when my little sister spilled my mom's drink, they were very nice and cleaned it up. Especially Hilde after the spill she gave my mom a free drink. What a queen. read more

This Starbucks is usually very busy which is understandable given the location. The staff are friendly even during the busy days. The particular Sunday I came in, I could see a large group of people waiting for their orders, none seemed particularly impatient which is good. But when I went to place my order (may have also been my mistake and due to the noise in the store) the cashier took my order incorrectly and I let it slide, given it seemed like it was their first week on the job and they needed help. The part that was a little annoying though was that they took my name incorrectly and never called out names for the orders already on the counter. By the time I was able to get past people to grab my drinks, I felt a little frustrated that no names were being called out -- only for mobile orders which is a note I'll take for next time. I also ordered an Iced Doppio (espresso on ice) and it tasted like a watered down coffee with milk. Although this won't be my go-to location, i will give them another chance. read more

I agree with previous reviewers... having this attached to the B&N it has its advantages and disadvantages. It always seems to be hectic or even chaotic in here. There is always people standing around everywhere and just to get a sugar packet is a pain. The staff are usually friendly but they are always trying to rush you which makes me flustered and then I forget what I want to order! It is nice though to be able to grab a latte before searching the B&N for a book that you can never find because they always seem to put in a different category than what you would think. My drinks have always been made right though so while you may have to deal with a little chaos the end result is still good. read more

This specific location is crowded and noisy most of the time but they always get my order right so that's good lol Not a great place to go if you are trying to get work done or meet people read more

One of my favorite Starbucks locations. Great staff!

Very slow service. Put in a mobile order and my iced coffee wasn't ready until after 30minutes. Even in more crowded Starbucks cafes in other areas, I didn't have to wait this long. There are also only 6 tables, 4 of them seat just two--makes it very difficult to find a place to sit and work or meet with friends. read more

Probably the most poorly run SB I've ever seen: the employees were standing around and very slow to engage customers coming in and waiting to order...employees all seemed to specialize in avoiding eye contact as much as possible. Worst thing is that they closed off almost half of the interior seating reserving the tables for a staff meeting that never happened during the 2-3 hours we were in there...WTF??? It seems like they are following the McDonald's business model of "get customers in, get their money, then get them out asap"---AC was turned on very very low such that everybody was wearing their jackets on a day when it was 75 degrees outside. We would have sat outside but needed a power plug for a laptop plus it was super windy so not very comfy outside either. read more

Both baristas behind the counter were super friendly. Unfortunately my drink didnt taste right at all. Ordered an iced caramel macchiato. What I received was milk, drizzled with caramel sauce. There was barely any coffee in it at all. Not sure what happened. My drink still looked almost completely white after I mixed it. Quite disappointing. read more

I come here every weekend for my regular coffee. The reason I'm choosing to leave this review is because the staff today deserves recognition. Stu (the apron he was wearing) was so pleasant and polite. The perfect smile to start your Sunday morning (whom I've not seen before here). The team he was working with was also keeping busy and prepping for what I imagine will be a busy day. I hope this message is passed along and recognition is given to the team working 830am Sunday April 10th. read more

This Starbucks is wonderful! It's not the best Starbucks I have ever been too but considering it's connected to a Barnes & Noble they are extremely efficient! The staff is nice, the coffee shop is clean and the orders are place quickly read more

Terrible. The GM literally sits on her computer while the team suffers and running 20 mins behind. Be better, not for the customers but your team. read more

No, you are not open to 10:30 pm on Thursday. And no posted hours within eyesight of the front door. All I know, wasted my time coming down on Thursday. read more

Avoid this location! This location is consistently slow, despite being well staffed. If the staff did their job making customer orders and spent less time talking to their friends who loiter around the counter, maybe they could speed up the process. The whole point of ordering ahead is to have your order waiting when you arrive, not waiting an additional 7 minutes beyond the 7 minute estimated pickup time the app gives you. Unacceptable. read more

Worst Starbucks I've ever been to, multiple times in a row they gave me a white mocha instead of regular and then when they realized they'd made a mistake they'd ignore me for 5 minutes at least... I hope they put a Dunkin' in this plaza so I don't have to keep going here just for the caffeine read more

Can i just tell you how great it us to go to a barnes and nobke and have a real starbucks, instead of the usual 'barnes cafe' that only proudly serves sfarbucks and doesn't have any of the food or even the right machines to make a good espresso? Well i will tell you, its worth yelping about. Take note every other barnes and noble!! read more

Starbucks - Coffee & Tea Near Me - Framingham, Massachusetts

During a recent trip to Shopper's World, I swung by to oggle the magazine section at Barnes and get caffeinated. To my surprise, the B&N member card is not accepted in the cafe. As I spoke with my barista about it, she told me this was a 'free-standing' Starbucks and had no affiliation with the bookseller. Since I wasn't impressed with her explanation, she had to sell me on a few things. Little known fact: "Starbucks associates" have more [corporate-level] training; we know what we're doing! Also, they tend to have a bigger variety of snacks at the cash counter, and their pastry cases display more product. There is a Starbucks card you can get, it costs nothing, you just put cash on it like a debit card, and you get discounts on add-ons such as soy milk and flavor shots. Sidenote: The barista who took my order cracked my stuff up. She was wearing an 'I love being awesome' pin on her lapel which seemed to sum up our conversation. And she enjoyed witty banter, or at least convincingly humored me with her sales pitch. read more

Consistently good coffee and other coffee beverages. The staff is friendly and efficient. Nice place to sit while reading a book you just grabbed at the adjoining bookstore. Or maybe you just need a break from every day life to enjoy come people watching. read more

Grand opening of new location. This location rocks with incredible room that's warm and cozy with an incredible staff. Most definitely will be my go to spot for coffee and breakfast sandwiches. read more

It's an ordinary Starbucks, but the management allows rude customers to carry on making disruptive conversation and disturbing respectful patrons. Even when I spoke to them they refused to even speak to this person. That's irresponsible management that supports rude people running the world. Her name is Nicole Blank. And, when this obnoxious customer walked out, he made an antagonistic remark, to which Nicole said she didn't see the need to mediate between adults. While I pointed out to her that this is part of a manager's role, she seemed completely oblivious to that. Shame on Starbucks for hiring such managers. read more

Typical Starbucks. A bit hard to spot from Route 9 as it sits on the corner of a busy strip mall across from the Natick Mall. Line moves quickly. Usually easy to find a seat as there is plenty of seating. read more

Best Starbucks on the planet! The staff really makes an effort to get to know you and your order and for me, that goes a long way!

While it's great to be at B&N and have a Starbucks right next door, it's not great to be at Starbucks with a B&N right next door. When you have time to wander and browse the literature, you have plenty of time to waste standing in line waiting for your coffee. However, when all you want is the coffee to go, it's frustrating to wait with all the book lovers who thought "what the heck, i might as well get some java while i read a book cover to cover at the store instead of buying it." read more

Not my favorite location. The long line that extends to the entrance is in the middle of where people are sitting at the tables. There is also an awkward entrance in from Barnes and noble, and the only way they can get to the back of the line is by walking through the line that is already there. Very very busy location, and the wait time was pretty long. read more

Tall pike every morning and this location is no exception. Thanks for the free wifi and the blast from the past being associated with an actual real honest to goodness bookstore. They are becoming as mythical as the unicorn. Fave coffee for sure. read more

Staff would rather mill about and talk about how a manager screwed up the weekly schedule than actually take orders. I stood at the register for at least two minutes without any staff acknowledging my presence. I'll take my business elsewhere. read more

Having a Starbucks that's right next to a Barnes and Nobles is very convenient - particularly when you're out Christmas shopping. Only drawback is that this location is very small. It's somewhat amusing and annoying that so many people take their coffee into Barnes and Noble - only to grab a book/magazine and proceed to take up residence there. I'm amazed that B&N never tossed people out of there - but I'm hoping to witness it one day. read more

This is an interesting StarBuck's location. It is attached to Barne's and Noble, but is its own Starbuck's. By that I mean to say that it is a full blown Starbuck's, and not one of those disappointing "we proudly brew Starbucks coffee" coffee shops nside a book store. Outside from that, just your regular Starbuck's. Nice to see it actually attached to the bookstore! read more

amazing experience, especially at this one connected to the Barnes and Noble bookstore!! They actually offered to get me a seasonal item that was not on the menu yet! They created a random coffee drink for me and it was FABULOUS. And I do feel bad that an angry customer yelled at them for what was obviously her mistake not the Starbucks team's. She is the one that decided to not be careful carrying books, laptop and coffee and had it spill everywhere. read more

the wait is long there and the staff is clueless...I tried to give them a chance to impress me - several times! no luck :-( sorry...sticking to Prospect street/next to WholeFoods location... read more

This location continues to put too much almond milk in a ordered extra dry cappuccino I've asked a number of times and they continue to have way too much milk in the coffee. The last time when I mentioned it all they did was remove liquid from the coffee to make the drink weight less ...So both the coffee and the almond milk were taken out of the drink they had already made read more

Convenient location, and they never switch my orders up like other places ("oh, you said soy milk? I thought you said 2% milk."). Most of the baristas are friendly and engaging. Some of them get irritated when you tell them you want your coffee in the biggest bucket they can find. ("You mean a venti? Why not just say venti? OK, a venti.") Sometimes the mochas can be a little weird, but it's like that at every Starbucks. It depends on what size you get and how heavy-handed your barista is. Try the newest incarnation (the dark cherry mocha), and you'll fall in love. Especially if you have a food allergy like me, and cannot eat chocolate covered cherries. Speaking of allergies, if you have a severe milk allergy I recommend skipping this place. There is plenty of cross-contamination. I have a very moderate allergy, so I just get a bit of an icky tummy (although I have on a few occasions had a full blown reaction from a drink...). The prices are off the charts. $5 for a mocha I could make at home for $1 is a little much. And yet I continue to patronize their establishment... they must be doing something right! :D read more

I had a horrible experience here. Went in for a coffee which I usually do at least a couple times a day. With 5 people on duty I waited more than 5 minutes with only one other person in the restaurant. They closed the second register right in front of me while the other register tried to figure out how to recharge a card. I finally walked out in frustration. Shame on you. After this many years this was a first. Time for a management change. read more

Went into this Starbuck's yesterday. There were five baristas behind the counter. The barista on the cash register never passed my order along. After patiently waiting while those behind me got their orders I finally brought it to their attention. He then passed the order along and got it incorrect. The baristas filling the orders then ignored my order while continuing to fill orders of those behind me until I made a big enough stink they probably filled it to get me to leave. Incompetence clear down the line. Zero stars for customer service. read more