Starbucks, you are over working your employees. When you overwork your employees they become unhappy and take it out the customers. If you're short handed and it's going to take over 20 for a drink tell me BEFORE I order, not when I'm upset because I've seen 3 people that ordered after me get their beverages. And don't get angry at me when I say I need my coffee. read more

Overall great experience! Lines get a little long on the weekends!! Order came out exactly as I ordered no issues! Very clean and nearly kept facility. read more

Great service nice staff. Gets order wrong sometimes but they try to make it right. Easy to order on line

Great service and patience from the only girl making drinks in their with her whole heart . Delicious and just as sweet as the barista read more

Starbucks - Strawberry matcha - Coffee & Tea Near Me - Dallas, Texas

Location was hands down the worst one I've ever been to. Mobile order all wrong. The worst part about it, everything was correct on the sticker just made incorrectly. Maybe they freestyled it??? Not sure. The whip cream upset me the most because once I mentioned "no whip" he grabbed the cup and said "oh yeah. It says it right here, I'm sorry" and proceeded to scoop it out. The BEST part about this location is the fact that it was extremely clean. They seemed to be enjoying each other's company MORE than making the orders properly. Won't be back to this location. read more

They have the best service ever! I literally come here every Friday as a treat to see Franklin and his team, they are all so nice and friendly. It makes my day grabbing coffee and catching up with Franklin each week. He is one of the nicest people around and make this Starbucks a treat to visit! read more

Employee put fingers in my cup, not good! Basic restaurant/food training needed, so unappealing!

Came here for a latte, and the damn espresso machine is broken. This happens on the weekly . Can you really have a coffee shop if half your drinks include espresso and the fuckin machines broken!!!!!!! read more

I had a great experience walking in this Starbucks. The staff was super friendly, engaging, and happy to serve. I went there solely for a "you were here mug" Dallas. Walked out with a free small ice drop coffee. A nice surprise of southern kindness. Besides my friend who waited in car got a surprise drink which is low her fav. Dark drip, almond milk, 2 pump sugar free caramel. Yum read more

Starbucks - Dallas mug on top. Really surprised #starbucks went with this color scheme. #dallas should be Red White and Blue!! But added regardless. - Coffee & Tea Near Me - Dallas, Texas

I've improved my review from 2 to 4 stars. This location has been renovated and looks great. The employees are nice and friendly. The manager is customer service oriented and runs the store well. read more

I love this Starbucks‼ The staff is the greatest and they seem to know everyone in there. I really like Lizzie and Katie....they are always happy and seem to really enjoy working there. In defense of the MOD Arge......I was in Starbucks the day the 2 women where having their Tea and Raising Cains. I'm not sure why they thought it is fine to bring in outside food but when Arge approached them he was polite. It's funny when someone is in the wrong and gets called out they get very angry. Keep up the great work‼ read more

After a rough couple days with tonsillitis, I popped into this Starbucks for a quick bite to take with my antibiotics. The sweet employee with GORGEOUS teal hair noticed my horse voice and immediately recommended the perfect throat soothing tea. I wish I had caught her name, but she truly made my sick day so much better read more

Starbucks - Honey Citrus Mint Tea - Coffee & Tea Near Me - Dallas, Texas

Two big issues with their coffee: I order normal Pike: -It's much cooler than other Starbucks. So if you put creamer in it, don't buy anything larger than a tall. Otherwise you will be drinking cold coffee -Their Pike is much weaker than other Starbucks. Once again, if adding creamer, be prepared to end up with a latte type of drink. Need to turn heater up just a tad and add some more grounds to the brew. read more

The staff did their jobs but that was about it. The place looked very clean and my drink was solid. However, I didn't like the music they were playing. It was a little too loud and all mariachi. It just didn't match the vibe of a typical Starbucks. read more

I've been able to visit here several times and now I'll most likely visit here more often. A little while ago I came here for their new hot cocoa. The one with like 4 different cocoas in it. Seriously, it did sound really delicious and it tasted decent, but the texture of it was too particulate. My Swissmiss at home tasted better! Starbucks, I think I'm gonna stick to my regular hot cocoa for now. Also kudos for offering the free cup of joe for voters and non-voters on election day! read more

Just bought a new Holiday caramel brûlée and here they gave me a half full cup. Seriously? Angry baristas here are not helping this location. read more

This store just finished a complete renovation about a week ago. It looks great now. Plenty of indoor seating, not much room outdoors. Drinks are consistent & the staff is friendly. Thanks for being there in the mornings when I need my morning cup of jo! read more

This is a small Sbux store that's easy to miss from busy Mockingbird Lane. There's ample parking in the shopping center parking lot, though scarce in front of the store... And don't get killed crossing over to the store. Folk tend to fly through the nearby entrance to Mockingbird. Minimal seating inside, and the regulars tend to camp out and making scoring a chair difficult during busy times. Lines can be long in the morning during the rush. The baristas are friendly and seem to know the regular crowd well, though, and they make a good drink. Not much in the way of vibe here... Kind of yuppie business meeting meets the moms-with-toddlers club. read more

Avid Starbucks customer, but the MOD Arge was rude and very discourteous to my business partner and I as we set up to work and enjoy our Raising Canes and purchased tea from cashier Blaze. He let us know we needed to move outside to work and eat because they sell food. I've brought food into plenty of Starbucks and never had a MOD complain and we purchased coffee and tea. Ridiculous. He called the shopping center police as well and we purchased tea. Rage isn't a good fit for the Starbucks brand, dry and rude. read more

Today the staff here kicked out a woman who appeared to be homeless. It is in the mid 40s outside right now and to ask her to leave the store was cruel. She even purchased an item from the store. She was not bothering anyone, so I cannot understand why she was asked to leave. There were very few other people in the store and everyone was spaced appropriately given COVID restrictions, so it was not a capacity issue either. To ask a paying customer to leave before they have even finished their food or drink is rude, but to force someone out who may not have anywhere else to go is inhumane. read more

I love this Starbucks! The people that work here are hilariously real. A lot of people are use to fake hello's and junk at other Starbucks, but these baristas have personality and like to mess with you. If you love to get to know your local barista then this is the place. Awesome personalities and love to have fun! Mess with Arge, he had a very dry sense of humor and it's the best! read more

Always busy, but the line moves fast. Decent amount of seating for a Starbucks. Eclectic enough crowd for decent people watching. Donut shop next door if you want a donut-coffee combo. read more

I wanted to give this starbucks a good review, this is probably my favorite one I've been to so far. The one at park lane is waaaaayyyyy too busy and hectic even though the employees are nice. This little starbucks is just right... quick on the order and despite that review about the music? Seriously are you gonna trip on place because of a music station that they probably have no control over... come on .... I love this little starbucks and I've been to many many many starbucks especially in Cali, so thank you mockingbird starbucks, keep doing what y'all do read more

I love Starbucks and this Starbucks is the best of all of them. Fast service and good employees.Recommend this place

You can't have the C team in on a Sunday morning. Come on now. I'm a Starbucks supporter, but this location was operationally inept. 25 minute + wait time. read more

Be careful crossing the parking lot, as rush hour drivers jonesin' for their mornin' cup a joe gonna run you over!

I have been to Starbucks all over the United States including the original at Pikes Market in Seattle. I go for two reasons, good products and very friendly staff. This Starbucks, the closest to my home, has the most sour and unfriendly barrista that I have encountered in all my visits at any Starbucks. At first I just let it go, but it seems there has been no attempt to correct the issue and I'm sure I'm not the only one who has experienced her acrimonious personality. I'm finding a new Starbucks till the problem has been resolved. read more

Super friendly staff. They know their regulars and make sure everyone is well taken care of. They don't a great job training so even the new staff is quick to pickup. Great culture and friendly people! read more

I thought David was amazing! I am not a tea drinker, but with his knowledge of tea I could become one! I really enjoyed his service and it made my stop all the more well worth it. read more

service was super friendly and quick. drinks also came out perfect and not watered down nor too liquid (frappecinos).