A typical Starbucks story with a few food options and to go bottle drinks. Service is efficient and quick and staff are friendly. There is a large table for six, four tables for two people with bench seating on one side. There are two tables for handicap seating. Ambiance and seating are okay for working. Not many power outlets. read more

I order from here all the time there are times when the the drinks don't always taste the same as before but today I ordered a white chocolate mocha and it was all chocolate it tasted awful I threw the drink out need to be more consistent read more

Stopped in one morning on the way to a customer meeting to refuel on caffeine and work for a bit. It was extremely cold out - about 10 degrees - so Starbucks was a welcome respite along with some hot coffee - a Grande dark roast. Coffee was strong and good - there is some interior seating here to work and hang out - but not a lot. We were fortunate to snag a small table for the 3 of us! #Starbucks read more

Starbucks - Coffee & Tea Near Me - Cuyahoga Falls, Ohio

It's no mystery that Starbucks is by far my favorite stop for coffee and other selections that are spontaneous dictated by my cravings at any given moment. I have visited literally hundreds of Starbucks' location since they've come into existence and although they all seem to be pretty consistence with the quality of the products they offer; the service, quality of the product, wait-time, cleanliness and accessibility of the location are the five points I will rate all of them on going forward - so to make the point I've recently incorporated a rating system based on this short list to calculate the rating of the locations I visit. I feel all these criterions are controllable by the corporation, the franchise owner or store manager. Service - 5 Stars Quality - 5 Stars Wait Time - 4 Stars Cleanliness - 5 Stars Accessibility - 4 Stars Rating 4.6 read more

Starbucks - Coffee & Tea Near Me - Cuyahoga Falls, Ohio

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The biggest issue here is the drive-thru. If the line isn't long, it's a nice pit stop en route to work. But there have been many times when I go there that the lines are too long and slow to wait. But it's Starbucks. It's corporate-regulated consistency in terms of drinks and food. read more

This Starbucks gets a bad rep because it's on an incredibly busy street - and rightfully so considering how atrocious the parking can be - but it is the only Starbucks anywhere near unless you want to go inside of a Target, so they get a huge influx of people who don't want to travel farther. That being said, the service here is usually pretty prompt and they usually make my order right! If not, they're super friendly and go about correcting the mistake with a smile. Gender Neutral bathrooms, and a decent selection of merch make for an easy wait while they're making your drink, the lack of seating sometimes is a little frustrating! This Starbucks is definitely not as bad as people make it out to be though! Great lighting for photos and the temperature is usually pretty decent. It is one of my personal favorite locations. read more

This is an above average Starbucks. It's not as spacious as some other Starbucks I've been to however, the decor works with the area. I would say that the Starbucks is not as elevated as some other I've been to but it fits the Chapel Hill vibe. It's not super classy and modern as other locations although, it offers a relaxing vibe. I'm knocking a star off because the drive through is super small. When the line is long, cars can stretch out onto the road. It's a major inconvenience for someone that is in a rush but like I said earlier, it's not classy and state of the art- but works for Chapel Hill somehow. read more

Parking at this location is rough and traffic flow is less than to be desired. What a funky drive through....poor planning for sure! The engineer was smoking the ganja......or just an alcoholic. But I suppose if I was an engineer, I would be too. Once inside, this location wasn't the cleanest or most organized location I have been to. Could use a once over (or 3) with a mop and some cleaning cloths. Surprising considering the amount of staff they had on hand. Ordered a trenta iced coffee with almond milk and 3 pumps of white mocha. They got it right the first time and it was ready lickity split. Staff was cordial but not friendly, but got the job done. read more

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Gave up Diet Coke for Lent and found myself hitting this Starbucks for a fix. Up until recently, I wasn't a coffee drinker. The staff is always pleasant, whether I am in the drive through or inside the store. One thing that sets Starbucks apart is that they can give you your drink at a lower temperature. I know this becuase I asked them what the difference is between a kids hot chocolate & a regular hot chocolate. The difference is about 30 degrees (if I recall correctly). So, when I order an Earl Grey, I ask for it at the kids temperature. I don't like drinks that I have to wait 20 minutes to drink! Perfect every time! read more

Starbucks - Coffee & Tea Near Me - Cuyahoga Falls, Ohio

I've been coming to Howe for 7 years now. During stretches, twice a day. I've seen many faces behind the counter but that doesn't change how friendly the staff is and how well they treat people. I normally never have a problem with my drink but if by off chance there is something off - they fix it no hesitation. read more

Tip: My daughters use a secret free app to order Frappuccinos with they give you the extra ingredients for the barista to put in. They love it. Myself I just get the darkest blackest strongest plain Jane coffee. Always good. The service is prompt and polite. The parking can be a challenge sometimes. If you don't mind trekking through a parking lot the BAM! Parking lot generally has open spots close to Starbucks. read more

Starbucks - Starbucks with my daughters! - Coffee & Tea Near Me - Cuyahoga Falls, Ohio

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My drink was made correctly, the drive-through line moved quickly and the cashier was friendly. However, the drive-through is set up weird. You can only make a left into the drive thru. A friend of mine frequents this location daily and always raves about the cashiers going above and beyond! read more

If I could give this a 0 stars, I would. Not only is the costumer service lacking, but they took 25-30 minutes to make a frappuccino. People who came in after us got their drinks way before us, and so did those in the drive through. This is unacceptable. read more

I would not come through the drive through because it was very long. Other than that service was great and it's a nice new clean store.

Pretty decent Starbucks location. Knocking off a star for the atrocity they call parking and how unorganized the baristas can be. I also think it's a little ridiculous that they make you pull up a few feet if they screw up your order or they're running behind. It holds up traffic and you're met with honks and middle fingers being exercised because people lack common sense and decency. Definitely something Starbucks should rethink. Other than that-- no complaints! read more

Thank you guys!!!! I stop by every Tuesday and Thursday, they are always so nice. I love the drive thru!!! Today I ordered a venti soy latte and banana nut bread but I didn't have my wallet, told them to cancel my order but the girl was super sweet. She said it's ok, we got you today!!! Seriously made my morning!!! Thank you!!! read more

Immediately fix messed up orders, even at the drive through and have only messed up an order once. Annoying drive through.

I love love love Starbucks! I go here 6 days a week. The Refreshers are my go to drink. The new Mango Dragonfruit is the best! Stop in say hi and grab yourself one today. Use the app and get them for free! read more

Not overly impressed. When I walked in, the woman at the counter was working on something and had a big binder- she seemed thoroughly annoyed when I walked up. I was ignored for a little while, heard some shouting about helping the counter, then she helped me....though seemed very reluctant about it. I think this was the manager, as she proceeded to do an employee evaluation at the table in front of me. Laughable that one of her most important points was being friendly with the customers. Overall, tiny lot and unfriendly service. A couple of other annoyances but I'll save those since they will just sound nit-picky. Next time I'll just go to the bookstore across the parking lot. read more

Service and products are good, however they blast the music like a dance club. Considering most clients use Starbucks to read and work, as with any coffee shop, it is really difficult to concentrate. read more

Fast friendly service and same excellent Starbucks flavors you'd enjoy at any other Starbucks location. I repeat this location regularly and most of the baristas recognize me by now. read more

Starbucks - Coffee & Tea Near Me - Cuyahoga Falls, Ohio

Ordered a peppermint mocha thru drive-thru, tasted like a watered down hot chocolate.

This is my FAV Starbucks anywhere! The staff is always wonderful, and never made mistakes on my order. It is always a great visit!

This gets 4 stars only because their parking sucks. Otherwise they get 5 stars. Fast friendly device and a drive thru can be found here. Usual Starbucks fair and hot drinks makes it a familiar and nice place to visit. read more

This is a great Starbucks! Some of the nicest, most friendly baristas work here.

The service is typically prompt and friendly. The staff recognizes me and they know my order. That being said, about once a month they make it incorrectly. I use the drive thru and don't realize that the order is incorrect until I am rather far away. Because of this I sometimes just go inside so that I can add the extras myself. read more

I love this Starbucks! Location was convenient. I always thought there was plenty of space to sit down inside. The staff there was always friendly and prompt as well. My drinks were always made correctly and accurately. I loved going in there, there were definitely a few staff members I always enjoyed talking to (especially when they weren't busy). This was always my go to Starbucks location! read more

I come here all the time and the people are always wonderful. Super nice and friendly. Never had a problem with the service.

Best Starbucks in Cuyahoga Falls, period. Stellar baristas, fast service, and they make it up to you if they are slower or mess up your drink. I've gone here for 5+ years, so you can trust me when I say that they are great. read more

Service and quality is below average. I used to stop by Starbucks on the way to work and have stopped going to this location. On one recent occasion I ordered a drink from the menu was given the wrong size and told that it would take 10 minutes to re-make my drink in the right size because they had to serve me behind the rest of the current orders. The young lady at the drive thru window then cursed as I asked her to remake it and told me to pull up and come into to get my remade drink. A week later, I went in (avoiding the drive thru) and was not waited on for two minutes as the two employees attended to the drive thru. No one greeted me or acknowledged a short wait. I started to leave and the young man chided me for not waiting. I explained that I didn't feel they respected me, as a customer, so I decided to go elsewhere. Overall, this store has lacked a sense of professionalism in the past three months. There's too many better options to deal with that type of customer service, in my opinion. read more