We just made a 2,734 mile road trip from Southern California to Vancouver, Canada and back. We stopped at nine different Starbucks. Each and every one of them was outstanding. All of the employees were friendly and accommodating, no matter how busy they were. The stores and restrooms were clean in each location. Starbucks never lets me down. read more

Quick service, friendly staff, clean seating and restrooms, ordered no food. Couldn't be happier. read more

Starbucks - Venti latte - Coffee & Tea Near Me - Crescent City, California

Horrible customer service. Wouldn't let me use the bathroom even denied me buying a water cuz to get a water I had to buy something else. Trash straight up trash. read more

Starbucks - Crescent City CA - Coffee & Tea Near Me - Crescent City, California

Nice baristas early in the morning. Made a pit stop on a road-trip and it was nice to grab a quick pick me up and use a clean restroom. Only downsides were a loud customer that was disturbing the third-place, and one of our drinks wasn't made right, the barista originally used regular sweet cream for a cold brew when we had asked for non-dairy. read more

Pretty sure that this small coffee shop is not someplace that will make or break the reputation of Starbucks but for some people who hadn't experienced coffee made here before, it's a darn shame cuz U R Missing out a lot. The caffeine level is so high, one cup will last you all morning and you will be back tomorrow. It's addictive. They run out of my favorite muffins quickly. Go forth and make a track through the drive through. It's one of the few Drive Through available Starbucks and they make one hell of Best Ethiopian Brew. read more

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Only thing bad to say is the drinks are pricey. Consistently great food and drinks, nice people, clean establishment. Drinks are delightful and addictive. They are that good. read more

I rarely have a pleasant experience here and today was definitely a great change for the best. I ordered on the app and my drinks were made with care from a barista that actually cared. Thanks new team at Starbucks please keep it up! Days like today are very rare. read more

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they messed up all 3 of our drinks. we asked for the carmel macchiatos upside down and none of them were, they forgot cold foam on one entirely, and there was carmel all over the cups horrible experience. workers need to be trained read more

Super nice baristas and absolutely amazing coffee every single time. The staff is always friendly, welcoming, and genuinely happy to help, no matter how busy it gets or what time of day I come in. The drinks are consistently well made, flavorful, and clearly crafted with care and attention to detail. I really appreciate how reliable the quality is, whether I'm grabbing a quick coffee or staying for a bit. The atmosphere is comfortable and positive, making it an easy place to return to again and again. Highly recommend this spot to anyone who loves great coffee and great service. read more

the service was terrible , we were traveling from out of town and decided to stop here and re fuel we walked in and we were not greeted with a warm welcome and when we went to pay they had a problem that we payed with large bills and made a big deal about it and told us we were not gonna receive any change back or even drinks read more

Incredible service! Daniel was very friendly and helpful. The kind service made up for the wait on a busy morning.

Haven't been to Starbucks in a while so I went today hoping for zucchini bread. Had to take the pumpkin which was a bit stale. I ordered a small black coffee and when I took the lid off to add my sugar there was a greasy film on top. When I poured it down the sink there was thick black residue in the cup. Just gross. The drive-through line moved pretty quickly. The gal that took my order was very nice so I gave her $1.40 tip. I then asked for a stirrer. She was annoyed that she had to "go get one". Not the usual Starbucks experience. read more

No star if I could. Go down the street to Dutch Brothers We read the reviews and couldn't believe it was as bad as they said. It was as bad as it says!!! The guy who made my drink wrong rudely argued with me! The guy who took my order raised his voice confrontationally and snapped at me and said I ordered it wrong! This is the same drink I order all the time at every other Starbucks. Two shots, one shot of vanilla and breve foam I have never had a problem before. After all the snapping and confrontation finally the young person in charge ask me what was wrong and told me she would correct it but I couldn't get out of there fast enough!!! Save your money and save your frustration! Starbucks you would think with all these negative yelp reviews you would do some thing about this location! PS It's not hard to get your family and friends to post positive reviews! read more

The employees are the best! I love the consistency of the drink flavors/the way they are made too, even though I change my drink quite often and add shots or more flavor or change the cold foam I get, they strive to make the drink the way the customer orders. I appreciate the friendly and upbeat service. read more

Awww- my bacon-Gouda breakfast sandwich was cold. Oh the agony. But my boys coffee was hot & my berry-hibiscus was good. Service was friendly & fast- but the egg... Was cold... No one likes cold scrambled eggs. Oh well. read more

We were so impressed by the cordiality and fast, efficient service at this Starbucks,considering the high volume of customers. Kudos to you all. Keep up your great service! read more

Starbucks once again blocks drive through preventing handicap customers service. This is not the first time they have discriminated against handicapped customers by saying drive through is blocked due to lack of employees. There were NO cars in the parking lot. Just employees who don't want to work for their pay and have no regard for the disabled. I wonder how much longer this store will stay in business when their main objective here is to turn away customers. read more

Starbucks - Tripple Mocha Frapp - Coffee & Tea Near Me - Crescent City, California

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Fact if you're going to have policy's in place for Covid that done make sense don't be mad when it back fires on you. God first cup of coffee I get every morning, it's made wrong. They say, "can't take coffee back and add syrup because of covid." Great make it again. Another lady comes out and defending how coffee was made see appeared to be very upset by this. Second coffee comes out, no whip cream! Lmao, I mean we could have done with I feel like all day. I left and called the manager. She was very nice about it. Bottom line Starbucks you want policy's that don't make sense in place that affect you're profit. Then you need to train you're staff to suck it up. read more

Now I see why this starbucks gets such low ratings. Staff is lazy and unfriendly and management is terrible. Went and asked for venti latte with golden ginger powder. Staff has it but says corporate won't let them put it in a hot coffee (we order this home daily so that is lie or pure laziness). Then ask for vanilla latte and they don't have have vanilla flavoring...really. Order regular latte and get to the window and they tried giving me a Frappuccino...what incompetence... who is running this place. Rest of the week we will get coffee from Dutch bros...dint waste you time going here...they don't deserve your buisness. read more

30 minutes is a big difference. If only this location opens up at 0500 instead of 0530. Their smaller competitors open at 0500 which led me across the street to Java Hut. I'm sure I'm not the only one who status work at 0600 and grabbing coffee at 0530 it's cutting it too close. read more

Fast and friendly service. Never have had a negative experience here and we stop in weekly.

It is very easy to say that not all Starbucks are the same. For the price one expects quality and good service. I do a lot of traveling between Oregon and California so myself and my wife have sampled Starbucks up and down both I-5 and Hwy 101. This review is specific to the store in Crescent City. On a recent trip to CA we started our trip with coffee and pastries from this store. Of course the pastries were as expected since they are prepackaged goods. Now to the heart of this review. This store not only upholds a high standard of great tasting coffee which has been the ideal of the Starbucks coffee Establishment since day one,but they are also highly efficient. I would like to give a special shoutout to Kennedy who was knocking out coffees at warp speed while maintaining conversations with waiting customers to see where in line their order was. The store was extremely busy and in keeping with efficiency the store supervisor jumped in to help make drinks. This is how a Starbucks should be run. Kudos to the entire staff but a special thank you to Kennedy to whom I promised I would not let her good work go unnoticed. read more

We usually don't go to Starbucks, but we had a gift card so why not use it. Got a white chocolate mocha, which was good. But they didn't fill the cup all the way. It was literally filled 3/4. My partner got a chai tea latte and it was very watered down. It tasted more like water than tea. Very disappointed. The scones were average. But this experience reassures me that we aren't missing out by not going to Starbucks again. read more

This is the slowest Starbucks I have ever been to. They are very disorganized and need more training. At any other Starbucks they have one person that stays at the barista station but not here. They are running all over the place and my chai tea took over 15 minutes to get and I was able to just walk up and order, so it was not really very busy. They need better management and training. read more

Drive-thru was pretty slow ! Customer service was great ! Our drinks and breakfast sandwiches were good .

Great service and have milk substitutes and love the breakfast sandwiches and banana nut bread warmed up

Props to this place just for existing. There aren't many places open after standard business hours in this area for hanging out. This location is open until 8pm and has a comfortable seating area. It's a good place to meet up. For that reason, I'll buy a beverage that I don't like so that I can sit around and use the wifi and socialize. Those who know me know that I am not a fan of the coffee at Starbucks. Nothing against them as a company (heck, without them, we wouldn't have the coffee culture we have now or the great independent shops we love); just not a fan of their beverages. But I do appreciate their comfortable stores, free wifi, and convenient locations. read more

I was here twice today, once this morning and once this afternoon. My order is standard; grande Americano hot, light heavy cream and one stevia. My order was correct, staff was friendly, place appeared as clean as any other Starbucks (although I didn't go in the restroom). Easy walking distance from my hotel and I felt safe while doing so. read more

This place is the slowest, poorest-staffed Starbucks (or coffee shop) I've ever encountered. There were cars out to the highway, and I was in line for literally over 25mins (on two occasions). Try going inside? No social distancing for people inside, and people out the door. Um, hire people and staff to demand? Surprised @starbucks #starbucks let's this ride with such poor performance metrics on fulfillment time, consistently. Workers were nice but totally overwhelmed: felt bad for them. Management issue(s)! read more

Slow, inconsistent service and overpriced products delivered by rude employees kind of going through the motions, with an insane new manager, a true Karen. This is the trashy version of a Starbucks that keeps reaching new lows as it ages. Run away, run away. read more

This is the slowest Starbucks that I have EVER been to. With about 8 cars in front of me it took 1 hour in the drive thru...and that was my first time there. I did decided to try it again and this time did mobile order and showed up 30 mins after I placed my order. When I arrived they hadn't gotten to it yet is what the girl said. 10 mins of waiting and my two drinks come out ready, but I still had 2 breakfast sandwiches to wait on. Another 15 mins pass and she finally brings them to me. They placed them by the drive thru window so they were cold when I got them. Absolutely the worst service and I most likely will never go back. Honestly just go to Dutch Bro's down the road, you could have 12 cars in line and maybe only wait 15 mins. read more

Staff were pleasant. We got there around 5pm and ordered a decaf. Suddenly things became complicated. No decaf was made. We were told store was too small. They offered to make a decaf pour over, which was great. We didn't mind waiting. Around 15 minutes later staff said they could only find decaf espresso beans and asked if that was okay. It was. Waited another 5 minutes or so. Finally got decaf served with a smile. Surrounding nice. WiFi worked. Surely we aren't the only ones wanting decaf after 5pm? read more

Having worked for Starbucks for 9 years in High School, College and that post college, trying to figure out my life stage, I believe I am a pretty good judge of the Buck! I come here often and will continue. As such I have seen amazing legendary service and some bad times as well. Overall my experience here has been positive. I have noticed this tends to be a draw for tourists who are camping, hiking, fishing or exploring in and around the Redwood Forest and tend not to see a whole lot of locals (though they do come here, mostly through the drive through). As such it is prone to crazy unexpected rushes My only complaint is they seem to be understaffed at times. But it's a quality Starbucks and the only one around ! All around good place to sit with my laptop, get work done, hold a meeting, read a book or relax with a cup of coffee! :) read more

Starbucks - Lobby redesign. - Coffee & Tea Near Me - Crescent City, California

So I stopped in to meet with a colleague over coffee to find out they don't have COFFEE!!!! Like at all. Apparently their grinder is down so they can't make COFFEE!!! When your whole business model is centered around selling coffee you would think that you'd have a backup plan in the event your only grinder goes out of service. read more

First time visiting this Starbucks. The girl taking our order seem to be in a hurry, which I know with the whole covid, life is STRESSFUL. But we gotta keep it professional. I was nice and even told my husband, maybe she's having a bad day. So I ordered and had to say it twice and she was sighing, which is fine I was still nice. But our order was not right when we drove away. I'd go back again but just kinda crappy not getting our morning coffee right ‍ read more

Reading the reviews, it's apparent that management is at the root of the problem at this location. I can tell you from experience that Sapphire is the rudest and most insincere manager. I feel sorry for the employees that have to work for her. Try other coffee options in the area like Java Hut or Dutch Bros. Friendly staff and just good ol' fashion customer service. read more

Not , a good Impression they had the drive Thru closed before there closing hours and I got off to see if maybe the drive thru was closed but there doors was locked way before there closing Hours read more

A few days ago I was passing through during a road trip and needed a quick caffeine boost, however an employees car was parked in the drive thru. No sign stating the situation or anything. I thought it was a crazy person who just thought it'd be funny to park there or something. I was forced to park and enter the store, 3 baristas were behind the counter. I waited 15 minutes for my 2nd drink to be made which was literally just hot tea. During my wait, a barista came up to me to tell me that my drink was being made and that it was just taking so long because they were "severely understaffed". All they had to do was pour hot water into a cup and open 2 tea bags. Every customer that came in after me would inform them about the car in the drive thru and the employee would claim it has their car because they're "understaffed". This is completely unacceptable and I hope this location receives the training it desperately needs. read more

Blown away by how terrible this Starbucks was. I had no clue how much you can actually mess up a cup of COFFEE! I ordered a cup of regular Pikes Peak coffee with 5packs of sugar in the raw to go, it didn't even taste sweet but kept drinking, it was also room temp and still drank it. By the time I got to the bottom I found all the sugar I ordered in it. Ugh! F this place! read more

Starbucks - Coffee & Tea Near Me - Crescent City, California

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Update: one month later and I went back only because a friend asked me to meet them there. Surprise, surprise! 4 people in the entire store, 3 baristas behind the counter and one of them still parked their car in the drive thru claiming they were short staffed!!!! Products were out, my drink was made wrong again! I have been to many, many Starbucks throughout the country and I have seen baristas who literally run to get things done with smiles on their face and lines out the door and the baristas still don't make excuses. This is just laziness. How is Starbucks Corporation not getting involved at this point? If I could give this 0 stars I woud. read more