I made a quick stop at this Starbucks to grab a drink on our drive from Indy to Louisville. This store had a lot of outdoor seating area in front of the store. Inside the store, it was super nice, cozy seating area, long horizontal counter and pick up area, with their merchandise shelf in one corner. Their drive thru lane was also very popular. They had a lot of the bakery items on display. Most of the drinks were available as well. I ordered my favorite drink chocolate chip cappuccino with whip cream. My daughter got a valentine cake pop that she ate up in minutes. Surprisingly I had to wait about 10 minutes to get my drink. But the drink was made well, liked the taste of it. read more

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Super friendly location! I was greeted enthusiastically by all three employees when I walked in at 6 am. Conveniently located just off I-65, this is a regular stop for me when driving between Indy and Louisville. read more

Lower your expectations to minimum. 13 of 14 breakfast items were sold out on a Saturday, leaving one I never eat. I ordered my usual drink anyway. Eventually, it arrived, but was unmarked as to my name, just the drink on the counter. No announcement. The place was slammed, insufficient personnel, those there looked pretty harried. Eventually, I grabbed what might be my unnamed drink because it looked like what ought to be mine. Someone deciphered it. Yeah, my drink. Go somewhere else where they care, manage their employees, have enough to do the job, and do the job right. It won't be here, in my personal experience. Does Starbucks corporate want to know why their sales are falling? Take this as an example, please. Doing a bad job is not rewarding. I watched as minutes after an order, a young (perhaps age 8) girl was told no, no more brownies after the order was bought and paid for. There were more like this, as I stood there. You have one job. read more

Great stop for me traveling back and forth from northern Indiana to Nashville, Tenn. I appreciate the ease of access from the interstate and the clean bathrooms. Staff tends to be friendly & quick! read more

Starbucks - Coffee & Tea Near Me - Columbus, Indiana

Unable to stay in downtown Columbus any longer due to reaching the parking limits, this Starbucks ended up being my third coffee and my second "office" of the day. Comfortable though noisy, the wifi works well and there are power outlets at every seat. I tried something new this morning - "espresso con panna" - which ended up being a single shot of espresso in a short cup that was completely filled to the top with whipped cream. Different but at least it was prepared swiftly. [Review 20536 overall - 80 in Indiana - 1517 of 2023.] read more

Starbucks - Starbucks, Columbus - Coffee & Tea Near Me - Columbus, Indiana

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3 employees inside everyone ignores, they all put head pieces, doors are locked and they won't open or communicate, also went through drive through and no acknowledgement. Terrible service no signs on door stating closed read more

Starbucks app shows they are open until 1:30pm on Christmas. Arrived at 1:10pm only to be told they decided to close early at 1pm. Look, I get that it's Christmas and people want to be with their families. If it was up to me they wouldn't be open at all. But, if you're going to close after previously saying you'll be open, all you have to do is update the app so your loyal customers know what to expect. The app is where corporate Starbucks directs people to check store hours on holidays. You should either follow the schedule listed there or update it if it's wrong. Otherwise you're just wasting people's time and gas. read more

Starbucks - Hours show open until 1:30pm but told at 1:10pm they arbitrarily decided to close at 1pm instead. - Coffee & Tea Near Me - Columbus, Indiana

Waited 15 min for a cup of coffee. Simple Venti cup of coffee with a splash of cream. Not some fancy espresso based, foam topped, double blended drizzle on top concoction but a simple cup of coffee. Get it together green aprons. This is getting embarrassing read more

15 minute wait for two drinks while they complete all the orders from mobile and drive-through

Seriously the fastest Starbucks that I have encountered- ever. I placed the order, walked in a c it was there- wow. I guess they can deliver super fast for mobile orders because the lobby is closed... read more

Starbucks - a sign in front of a coffee shop - Coffee & Tea Near Me - Columbus, Indiana

After waiting in line for 15 minutes in the drive through, I finally got my drink. I ordered a macchiato and asked for whipped cream on top with caramel drizzle. When I got my drink, there was no whip or caramel so I asked them to add it. The girl got very defensive and said it melted. I said ok, please add more then. She said why? It will just melt again because we pour the foam on top which made no sense. She took my drink, pretended to add it whip, and handed it back to me very rudely. I just left because there was a long line of cars behind me and she had a bad attitude. Won't be going back there! read more

Short staffed and poorly managed. Please help this location! Came to get pick up order and this sign was on the window. read more

Starbucks - a sign in the window of a coffee shop - Coffee & Tea Near Me - Columbus, Indiana

waited 25 minutes for 1 pink drink. Terrible service. very rude and inconsiderate when I simply asked if they received my order.

Guys, you have to check to make sure your expectations are in line with the products and service being offered. This is a Starbucks located near an interstate. And located within a city. There's an abundance of hotels, retail, offices, and residential within the area. It isn't going to be quick. But if you're a traveler coming through, your options are pretty slim pickings on I-65. Pretty certain this is the only Starbucks between Indianapolis and Louisville once you get outside of the Indy metro area. They made my drink correctly. I used the app to order to skip the line. Restrooms were clean (way cleaner than the gas station I found in the middle of nowhere). What more could you ask for? read more

Nice and clean environment. Definitely will have to spend time waiting for your drink, but the staff is friendly and kind.

Can't really go wrong here.. Fast service, clean bathrooms, friendly staff! When you need a pitstop off the highway on a long drive this Bucks has got you covered. Even met a barista who commented on my Vikings stocking cap, she was from Minnesota! Great drink, very solid experience and back on the road in a jiffy! No complaints here! read more

Starbucks - Coffee & Tea Near Me - Columbus, Indiana

You would think a Starbucks is a Starbucks, and they would be able to make a decent coffee drink. For whatever the reason, this wasn't the case. This Starbucks was a pretty decent sized free standing location, complete with a drive through, inside setting, including some comfy over-sized chairs, and a nice outside patio. Hey, they even had some interesting art decoration on the outside of the building. The issue that I have with this Starbucks is with the drinks itself. A latte shouldn't taste like coffee grounds. read more

Starbucks - Store front - Coffee & Tea Near Me - Columbus, Indiana

Do not do the app pickup here, just save your time and money. waited 10 minutes for one shaken espresso and they didn't even put my cold foam in there, and the syrups were wrong with no receipt sticker on the cup like it's supposed to. read more

This Starbucks they never say hello. They won't respond when you try to ask them a question. I had a barista there tell me one time that 1% milk is only available in Canada. Never mind that I've have ordered it for years. Why would you lie to the customer? But this time, they wouldn't talk to me at all. The woman making the egg bites kept wandering around with my food never making it more than halfway to where I was standing (it was a mobile order and I was at the mobile counter) and then would go back and put it back next to the stove. I tried to get anyone's attention to get my food, but no one would answer me. Finally I got the cook's attention when she wandered around carrying my food for the 3rd or 4th time and got my food from her. The bag was crumpled and had food smudges on it (see photo). My egg bites were cold and mushy. It was disgusting. I complained online and they gave me $8. That isn't what I wanted at all. I wanted them to let their manager know and have them fix this bad service. The manager hasn't responded even though they said they told them. read more

Starbucks - Disgusting egg bites bag. - Coffee & Tea Near Me - Columbus, Indiana

Ordered ahead and still had to wait almost 20 minutes for a latte once I got there. Don't order ahead here. It's faster to order once in line. read more

Absolute worst customer service I have ever experienced with a Starbucks. There was a very sweet girl that was obviously new and a gentleman helping her. They were great. The loud, old woman that came to the window to very rudely "school" me on my order and what "breve" style means (even though this has been my same order for years). She then asks.. me... real.. slow.. questions.. as though she was speaking to a 4 year old. I've never been spoken to by a Starbucks employee like that who literally just has to press a button on a screen, not worry about my $.70 worth of milk. read more

Stopped by on a road trip. Very easy access. They were super busy so I can't give a full review. I knocked off one star because it wasn't super clean (It was rainy outside and tons of customers inside so Its expected) and they didn't have my drink ready. (Something with their sticker maker). It added an extra 10 minutes to my trip even though I ordered ahead. Taylor, however, noticed I had been waiting and asked my order than immediately made my drink for me. I appreciated that so much. Most importantly my drink was amazing!! read more

I'm not one to check Yelp before going to Starbucks on a road trip, but clearly this is where I went wrong this afternoon. Having now read the reviews, and having experienced this place first hand, I'm surprised the good people at Starbucks HQ haven't had the sense to shut this place down for a while and sort out its operation. Here's what I experienced: - A 30-minute wait for my Americano, which I only received after reminding them twice about it. - A swarm of flies in a generally filthy establishment. The condiment bar, the bathrooms, the floors, the tables, and really everything seemed not to have been cleaned in a while. - Confused, flustered, and overworked staff. Lesson learned: just because it's a Starbucks, don't take it granted you know what to expect. Always check Yelp! read more

I ordered a mobile order at 9:49am and Angel completed my order by 10:00am. The store was fairly busy but Angel made my drinks with efficiency and cleanliness. I even received my holiday cup and they asked me if I needed a carrier. Thanks so much Angel!! You were so sweet and the drinks were wonderful. read more

Great meeting place, I travel to several counties and this is always a great, easy place to meet. However, I have noticed most of the menu is now gone and since I do not have the entire menu memorized it is difficult to order. Am considering checking into other places to meet. read more

I stop at this Starbucks on my way to or from Indianapolis because they're wonderful and I am old. I don't need fuel for the car, I need fuel for me. I also need a clean bathroom (I am old). This Starbucks is clean, the staff is quick but has the lack of personality or friendliness I associate with this part of the Midwest United States: everyone is really literal and bothered by questions. This Starbucks will meet your Starbucks needs. And, yes, Starbucks is a need and not a want. read more

We waited 25 minutes for them to fill our order for two small cups of Americano. They were quite busy, but we finally had to ask for a refund and left. There was no explanation except we were in the queue. Don't go there unless you have a Starbucks app which apparently allows you to jump in the line. read more

Service was horrible. Went in with my parents, and we weren't even acknowledged at the counter for a good 5 min. I am lactose intolerant, and had specifically asked for no whipped cream on my beverage, it was even penned on my cup, but there was still whipped cream on my drink. This stop was during a road trip to Louisville, from Michigan, so a quick bathroom break was necessary. Bathrooms were filthy. In fact, the entire store was pretty dirty. Countertops at the sugar/milk/spices area looked as though they hadn't been cleaned all day. The containers for the spices were dirty as well, I personally wouldn't feel comfortable using them. read more

Starbucks - Marked w/ No Whipped Cream (notice the crossed out WC)...but look at that, there's whipped cream on it! #getittogetherStarbucks - Coffee & Tea Near Me - Columbus, Indiana

Had to get my pumpkin cold brew and pumpkin cream cheese muffin fix today. They both tasted delicious. The weather was super nice today so it was super busy. Really didn't have to wait that long though. You better believe every chance I get this season I'm going to get myself a pumpkin cold brew because it's basically life. read more

I asked for cream in my iced coffee 3 times. And what did I not get cream. Sent it back they said it was correct and wouldn't accept the fact that they got it wrong. Maybe if they would stop playing around with each other someone might pay attention to the customer ordering. read more

The coffee I got was good, the tea my mom got was good aswell. overall what they gave us was good but their customer service was not good. i asked for a pump of one flavor and extra of one thing, and the girl taking our order was rude about it. we had to add one thing to our order after we said we were done and they got it, but didn't tell us and just expected us to know. very rude. read more

Worst Starbucks I've ever been to!!! Super slow wait and the coffee wasn't even that impressive compared to other locations. Will definitely not be returning!! read more

Avoid this place. Terribly slow service. We waited 25 mins for a latte. That's not up to par for a Starbucks. They seem to have many people working there, but they are v inefficient. read more

I've never had a bad experience here. I love the pumpkin cream cold brew and peppermint mocha. I also love the bacon gouda sandwich.

Wow - I've never waited 25mins for a mobile order placed 7 mins before that! The place was packed with people waiting and the staff expressing their annoyance with the busy custom was v off-putting: slamming containers, threatening to throw drinks out, complaining about people not being there... thankfully we'll not have to return. read more

Don't bother coming to this Starbucks. I waited in line to get my drink and the barista lady just started making the drinks for her friends who had been in line behind me. I stood there waiting and finally she asked what I was waiting on. Turns out my mocha had just been sitting under the espresso machine waiting to be completed. But her friends were more important I guess. She got flustered at that point and totally messed up my drink. I had to come back and have them remake my drink. A complete waste of time. Worst Starbucks experience I have had and I have been going to Starbucks for years. read more

Quick service today. I've come here a few times over the years and haven't had a bad experience.

We went to this Starbucks while driving on the I65 and wanted to use the restroom/lobby and both time it was marked drive through only. Why do they put Starbucks on exit sign if they want to have keep it drive through only. read more

Been here twice. First time the young kid who took my order had no idea what a black eye was (and every Starbucks I have ever been to knows it is two shots of espresso in coffee) and was sort of salty about it - like I was purposefully trying to trip him up or something. Also left me standing there through four more customer transactions because they "forgot" the cookie I had ordered. Second time. I have an older woman with short grey hair taking my order. I say I want a venti iced Americano with room and 3 pumps caramel syrup. Easy enough, right? I get my drink and it is an iced caramel macchiato with room and extra caramel syrup. It was easily the most disgusting drink I have ever had (I find the sweet drinks to be overly sweet to begin with, and then to ADD MORE... Gah). And of course I couldn't bring it to anyone's attention because the line was out the door and forget trying to interrupt anyone! I am trying to be sympathetic because this is a busy location, but seriously guys you need to get it together. read more

They're clean, but the drinks took a moderate amount of time to come out, and they were out of the breakfast sandwich. She really likes her breakfast sandwiches and she was very upset. She cried on the way home. My drink was alright though. read more

Starbucks - Coffee & Tea Near Me - Columbus, Indiana