The only reason I'm even giving stars is cus if the hard working barista. She was the only one making drinks out of the 4 employees there. The wait was longer than usual for the reason I just stated. Plus, they made my drink wrong. When the barista asked the register person about it, he straight up lied. She was just rude from then on cus you can just tell she was annoyed. read more

The 2 stars are only because the drink was good...if you go to this location please do not go thru the drive thru if you don't have 30 minutes to sit in line!! I pulled up at 7:37am and did not get my coffee until 8:09am. The drive thru service is horrible!!! read more

I like that this location has a drive thru, because let me tell you... this comes in handy very often! Downfall is my drink isn't always made right. Sometimes the espresso is burnt, or has been sitting for a while and makes me an unhappy girl. Because I then will need to park the car, go back in and ask them to remake my drink in which they are irritated and give me a hard time about. However, sometimes the drinks are just right. So coming here is like the lotto. You either win or you don't. read more

Drive thru is convenient. But be warned, this Starbucks location is pretty ratchet. Staff is not as pleasant and knowledgable as you'd expect at Starbucks. Too often I have to have them remake my drink (double tall iced white mocha skim milk no whip). I know it's a tall order, but geesh..... I'd go to another location if there was one closer.... :( read more

We ordered a grande dark and orange mango smoothie. We were disappointed at best. The service is sub par and the company itself has poor security on their gift cards. Beware buying any gift cards from starbucks! read more

Worst service! There was absolutely NO reason that 10 people behind us got their orders and we NEVER got ours...... We got the driest "sorry's" yet we still never had our drinks made....... Just hope our refund went through, seeing as no one knew what they were doing today! Worst customer service! read more

Between the slowest unorganized staff and not having cold brew in the middle of summer! Maybe the worst Starbucks on the east coast! This is not a one time occurrence i'm stupid I keep going back for more....kick me Save your time and go to Dunkin' Donuts two exits up read more

Wow! Clinton, Md. has changed and I mean changed! This place is super busy & has to be one of the highest producing locations in the DMV. I mean there was standing room only and table filled with business going on like crazy. Ok, I get it with Safeway, Lowes, and WalMart in the parking lot helps. No complaints only this venue needed to be built larger to accommodate the mass amount of customers. read more

This is probably the worst Starbucks I have ever stopped into. Came in here to grab green tea and an iced latte while traveling to Southern Maryland for the weekend. Wow, the line was almost out the door. So I had my BF wait in line while I used the restroom and vice versa. Restrooms were clean. Staff was soooooo slow....and the person in fronted me tried to order a green tea and some type of pastry and they were out of both. Seriously, I get the pastry being out but how do you run out of green tea?? Well I opted for the Tazo Iced Green Tea in the bottle and my BF got what he wanted but this trip took approx 30 minutes. Terrible service. read more

Terrible customer service! Some of the staff members need to be retrained on customer service skills. I have no kind words to add.

Worst starbucks. Always messes up my drinks and the people are never friendly. I think its because they hire a lot of teens whose first job ever is Starbucks read more

I placed a mobile order of a Venti Skinny Vanilla Latte and a Spinach Feta Wrap. My app said it would be ready in 3-8 minutes. I was on my way in to work, so they had about 15 minutes before I arrived. My drink was not ready and though the sticker on my bag said, "Spinach Feta Wrap", which is made with a whole grain flat bread, there was a steak and egg burrito inside, made with a regular flour tortilla. I'm usually not disappointed with this location, but on several occasions have had this type of mishap. The lunch time staff is great and always on point, but the morning staff seems disinterested and they're lacking a bit of caring in their customer service. read more

They make the white chocolate mocha a littel sweeter than most starbucks but im not complaining!!

Every morning I have to get up early and make sure I get my venti Chai Latte! The people at this Starbucks make it very well. Once I had it I got hooked and now they trapped me. The service is very good and never a long wait to get what you want. I highly recommend everyone to try the Chai tea latte!!! read more

Cashier was slow and seemed to be high. They also refused to heat up my food. But the barista was very good and my drink was fine.

Worst customer service at the drive thru today. Super rude girl that obviously hates being there and was giving attitude to customers. I always tip here but not today, and I noticed the tip jar was empty. Wonder why. Usually the folks are friendly here so I'm disappointed. This location is inconsistent with their drinks and super slow. read more

One of the best Starbucks I've been to in a long time. Staff is efficient and very personable. Drinks of course are always just right. When you're in a hurry and want great personal service stop here. read more

Love StarBucks....with that said this StarBucks has the slooowwwwist, rudest, service. If you order anything other than plain black coffee expect the order to take forever and the order to be wrong. C'mon StarBucks!! Your the flag ship for customer service. Your shareholders/customers expect better! read more

I always get good service from this location specifically, but today Sean was outstanding. He was very friendly making the customers laugh, attentive, asked question on your order so you'd get the exact thing you'd want. I had multiple orders but for my personal one, I asked for his opinion and he had an answer and a good one at that. From the cash register to helping with orders(He did wash his hands ) he was spot on. The facility was very clean and bathrooms too. Now... you guys lose a star cause my coffee was okay. It was okay because it was not hot it was barely warm. But service was read more

Fiancé is a frequent visitor. They are usually fast, efficient and get the orders correct!

Even with a receipt, bad customer service when trying to return a product. Floor manager is very indifferent, told me to "call Corporate" to return two small items with a receipt. Did not give me a phone no. nor tell me who corporate is. Over complicates simple problems. I took the items to another location, no problem. I don't even bother ordering coffee/drinks/food at this location. read more

I come here to sit and study. Starbucks simply doesn't have good coffee, so i'm not going to complain about the variations in flavor every time I order my chai tea latter. This is one of the only places to sit and do homework, it has a fair amount of seating for the amount of traffic that comes through and ample plugs. Unlike the starbucks in DC, I have never not been able to sit and plug up my laptop. The service is always quick for me, but the flavors can vary. Then again, it's starbucks. If you want a good cup of coffee, and are a coffee aficionado you shouldn't be here in the first place. But if you're looking for caffeine and WIFI this place is perfect. Did i mention it has parking?! Oh the perks of the suburbs. read more

I come to this starbucks because it is located just around the corner from my house. the staff is pretty nice and I never have a really long wait in the drive thru. They have messed up a order once or twice but nothing I would beat them over the head with. Nice seating outside and the restrooms are surprisingly clean. read more

Just had the nicest most efficient service I've ever received at a Starbucks anywhere! I'll be back...even at this late hour for the service level to be this high is truly amazing read more

If there was a selection for zero stars, I would give this Starbucks Clinton, zero. It is a very slow service indoors and drive-thru. Customer service is absolutely horrendous because the staff is so loud when the customers are consuming coffee/snack or trying to complete their work via wi-fi. Do not sit in there to complete your work because you will not get anything done. The evening/night manager is completely useless. The staff appears to be a bunch of teens and young adults who don't have any manners. They conversate very loudly about meaningless and useless topics. It's disgusting, offensive, and intolerable. The whole staff particularly evening/night shift need to be fired or have serious customer service re-training. They need to focus on their work and quiet down so that customers can sit and enjoy their coffee or get some work done. This location is driving away customers to other locations where they can find peace. THIS LOCATION NEEDS TO BE SHUT DOWN OR FIRE THE EXISTING STAFF, period. Don't trust those that give it 5 stars, they clearly are fake or don't know what true customer service is all about. read more

I would have rated this Starbucks 5 stars but sometimes it is hit or miss (long line, incorrect or missing items in the order) in the drive thru. Overall the service is good and the atmosphere is inviting but be warned, you may have to take a patience pill to avoid losing your cool. read more

I've gave this Starbucks a good amount of chances and I continued to go back, but not anymore. The reason i go to Starbucks is because i want coffee that's made right. Every time I've gone I've tried something new , brewed coffee cause you know , who can mess that up ? I asked for a little milk and they added half a cup . My coffee tasted like milk. I ordered a cafe mocha with a total of 5 expression shots so they can't mess up the strength and nope they messed that up too. My cafe mocha tastes like chocolate milk. Also the line takes 40 mins just to get two simple items. Stop being stingy with the coffee and use a better work method cause this Starbucks needs some work. read more

Literally every time I go there, they get my order wrong. I order a Venti and get a Grande. I order a Pumpkin Spice Latte, and I get a Pumpkin Spice Frappucino. I have asked for ONE extra espresso shot (80 cents), and get charged for two ($1.60). I usually don't make a big deal if people apologize and offer to remake my drink, but I have literally had the baristas get annoyed with me over their mistakes. I don't have these problems at other locations. As a matter of fact, the baristas at other locations never get my orders wrong. I have gotten so frustrated with this location that I begged my friend to just go in and order for me, and even she came out and told me she had to tell them to make my drink again. Honestly, I give up on this location. read more

I love this staff and the new redo in the store this is my Starbucks of choice usually

The service was on point my drink came out so quickly it was still hot and fresh. When my eggnog latte came put it was perfect. I highly recommend coming to this Starbucks location! read more

If you close at 9PM then have coffee available until 9PM. I know folks want to go home but I stopped there for a reason - to get coffee and even if its 8:55 and the doors are still open then that is what I expect. read more

This location always has a line but it moves very quickly. I've always had pretty good experiences here. Today, there was a loonnnng line but my drink wss perfect, my son had his cake pop, and I was done within a couple of minutes. Drive thru staff very professional, as always, and offered items to compliment my drink. read more

Horrible. My daughter is expecting a child. So we go to get a Vanilla Bean. We wait more than 10 minutes. Person, after group, after person get their orders. During my wait the guy mixing the drinks totally ignores that I'm even standing there. I then ask the guy at the wait counter that I'm waiting for two frappacinos, He says they're on the way. Now I've seen many cars get served as well as 5 to 7 people that came in after I ordered. I finally go back to the register and she tells me she forgot it. I get a feeble apology, I ask for my money back. Horrible. read more

Good service usually but doesnt seem to handle busy days well. Lines can be rather long, particularly on Sunday mornings, when everybody in town decides they wanna get turned up for church. read more

OMG! This Starbucks is the BEST thing to be built in that shopping center! I love and live at this Starbucks! The staff are friendly, the pastries are delicious, and the drinks are the BOMB.COM! OMG! My fave things to get are the Double Chocolatey Chip Frappe, A Warmed Up Oatmeal Cookie, or a Cool Lime Refresher! I love this Starbucks, and the best part is..... THEY HAVE FREE WIFI! So if you're ever looking for some good coffee, delicious pastries, friendly staff, and FREE WIFI, then Starbucks is the place to be! read more

Love this location. Staff courteous and polite. Keep up the good service.sometimes the line is long, but staff makes up for it.