What a travesty! Why did they decide to make this location strictly pickup? This isn't an airport or a bus station. Gone is the community feel, replaced by an in and out robotic feel. Terrible. read more

This Starbucks was painfully slow, took a solid 15 minutes to make a cup of tea. The way they complete orders is inefficient. The order was started by the cashier, then completed by a barista. Employees were in and out of the back room, speaking to each other while my tea waited to be completed. I could feel my inner Karen swelling and wanting to explode. read more

Nov 2024, If I could I would give this Starbucks location ZERO Stars. "What a difference a year makes." The phots you see posted should be removed from the site because there were NO tables or chairs inside or outside, only a cash register. Reminds me of a drive-thru without the car. We walked in and walked out without buying a thing. What Is Starbucks thinking by not allowing their customers the luxury of sitting down and enjoying their cup of coffee. Does Starbucks expect their customers to sit in their cars or stand around drinking their high priced coffee? I will NEVER, go back there and I am making sure I tell all my friends and family about my experience. Honestly, I don't understand why anyone would want to spend their money here and support this location? "Folks, Wake up and Smell The Coffee," you don't have to be subjected to lack of chairs and tables. Go where you're appreciated and can sit down and enjoy yourself. read more

I come to this particular Starbucks on location, since it is conveniently located next to Route 9A. I love that it is convenient for me to drive by, however, the line here moves slower compared to other locations that I visit. There also is no drive-thru window at this location, which I do not mind, because I like smelling the aroma of coffee as soon as I walk in the door. Another con about this location is that sometimes, they run out of the drink that I actually want. This morning they were out of Pumpkin Spice Latte. Since I could not order the Pumpkin Spice Latte, I opted for the Chai Tea Latte. The drink itself was pretty good and I liked the spices that came through on the drink. Pros: Convenient location Cons: Runs out of drinks, no drive-thru window read more

Conveniently located in a shopping center, this is a rather small Starbucks. I stopped in here primarily to use the restroom...but I always have to buy coffee when I do so. It's just the way I roll. So the coffee was fine...just got a tall blonde. I almost ordered it as a "hot tall blonde" but that would have been weird. Thankfully I caught myself before I did so...but I bet they hear that frequently. The loss of stars is for the semi-clean restroom and the limited space for milk/cream/sugar...etc. There's only one area for sweetners and such. So, if someone has the need for complicated additions (ie: the cinnamon plus vanilla powder with a splash of half and half....oh wait...cocoa powder...maybe I should put in some regular milk as well....and some sugar...I'll stir it now...sluuuurrppp...no.....no.....not yet...needs more something or other...more cream.....stir....stir....slurp....). You get the picture. I was behind a couple of high maintenance folks and all I wanted was a splash of milk in my coffee. They need another area...maybe a secondary small counter for those of us that can get our beverages done in mere seconds? Not an issue if you drink your drip black sans sugar. Fist bump to you. The "plus" stars are for the folks behind the counter. Really professional and courteous....they had a difficult customer right before me and handled him beautifully. Overall a decent Starbucks. read more

Horrible experience. Took them 10 minutes to pour liquid into a cup and when I asked for my money back because I had to leave they told me there was only 4 drinks in front of me, then proceeded to make 10 more complicated drinks before handing me my small cold brew. Very rude staff, 0/10 read more

Holding onto a Starbucks gift card which I've earned from my workplace's weekly contest, I utilized it for one tall iced green tea at $1.55 and one cinnamon roll at $2.25. Service for this Briarcliff Manor, NY location is average like any other typical Starbucks in the U.S. with nothing ordinary from the extraordinary. read more

Starbucks - 107 North State Road Briarcliff Manor, NY - Coffee & Tea Near Me - Briarcliff Manor, New York

This location is excellent, at least at 6:30 a.m. Very clean and a very nice barista. I believe her name is Ellen. She seemed to know a lot of people getting their mobile orders. read more

Nice and quiet Starbucks. Good service. My Ombre Pink drink was excellent. read more

Starbucks - Ombré Pink Drink - Coffee & Tea Near Me - Briarcliff Manor, New York

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Was about to pass out because of doc prescribed meds. Needed sugar immediately. Watch out for Prednisone! The young women proceeded to make my drink in her own sweet time as I held onto the counter trying not pass out. No common sense, just plain idiocy. Really don't think the other 5 customers would have minded waiting an extra minute or two if they knew someone was on the verge on passing out. read more

Went for coffee, before my shift at the ER started this morning, had two people in front of me, and three people behind me. Ordered a croissant and venti peppermint coffee. The people working behind the counter looked miserable, and looked like they didn't want to be there. I waited for my coffee patiently, and noticed that the three people behind me got their orders and left. So i was standing there trying to get someone's attention 'cause they were completely ignoring me, when this girl in a pink hair begrudgingly asked me what my order was, and picked up a cup that was just left on the side, handed it to me and turned her back without apologizing. Safe to say, I'm never coming back here. But if I see any of these people in my ER, I will not treat them the same way. Starbucks Briarcliff People, kindness goes a long way. read more

I want to point out that the staff here still deserve a high rating, but this review is based on the experience of going to this location, and from what I'm able to cobble together from other people, what I'm about to discuss here is true of Starbucks in general now. The environment gives off an unquestionable impression that you're supposed to get out of there right away. I make my own coffee at home and it's great. I come to Starbucks to meet up with friends and socialize over some coffee and treats. First, the comfortable seating they used to have disappeared. Then, they reduced the number of available tables. And on my most recent visit, they're playing the music at such a high volume that I came home with a sore throat from having to raise my voice to be heard by my friend. If the reasoning from Starbucks is that they want us to buy stuff and leave right away, then I suppose that it's a message that I've received. From now on, I'll have to find someplace else to meet my friends; somewhere with a more hospitable setting. read more

This Starbucks is my favorite among the locations in the Ossining/Briarcliff area. The service is great, the background noise is to a minimum. A great view of greenery and clean seating. Although a smaller location with seating, it puts a person's mind at ease. read more

Manager no give refund for making my order wrong, she mock my speech pattern. Never wanna shop here again.

Love love love this Starbucks.....I can be very complicated at times when it comes to my demands and they always get it right....A good coffee starts the day in a good mood...I use to App to get my orders very quick and efficient, plus if you get a certain a mount of point you get a free drink.....(VIP status) I would show a picture but I drink my frappe so fast... read more

This Starbucks is easy to get to - it's right on the main road. It wasn't crowded at all and was a pretty spacious location. The caramel macchiatos and granola bars were really good too! The service was friendly and fast. I'd stop back at this location! read more

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Love the coffees, the breakfast sandwich (egg white on whole grain with turkey bacon and low fat cheese) and the staff is so friendly and helpful. This place is always packed. read more

Went in midday on our way up to Mt. Beacon. The Starbucks was clean, staff was super friendly and I got my drink no sooner than I had placed it. I liked the layout with the bar stools but it looks like if it was busy in there it would be annoying to sit there. My drink came out great (it was a pumpkin spice latte how could it not?) and gave me the energy I needed to literally climb a mountain. The staff was conversational and cordial. The store was clean and we were on our way back on the road in no time. read more

I don't live in Briarcliff but it's truly an amazing place to be, I always go to this Starbucks. Although I don't understand how to 'Order on the Starbucks App' because I'm not well with these apps haha, when I go to the Starbucks the service is very fast, I love my chai latte. I never go for the 'extreme' drinks, but by far the best tea beverage I've ever had. Workers were great. Complimented my outfit and even my name, it made my day as bright as the sun. Amazing! read more

Big fan of this Starbucks. The barista Matt always makes my venti iced coffee the way I like it. Would definitely go back again.

Got a nasty little message from someone named Katelyn who thinks that because I don't want hair in my latte my remark was "homophobic"???? Seriously Katelyn??? I would have made the same remark had it been anyone with hair hanging down over the lattes. The color of his hair had nothing to do with it and I have NOOOO idea where you got homophobic from?! Perhaps you should take a look at yourself. He has purple hair so he is gay??? Really??? And if he is, who cares??? It's his hair in my latte I'm concerned about.....cleanliness Katelyn. And after sending Starbucks the same message they passed it on to their customer service and put $7 on my card. So Katelyn knows what she can do with that. read more

I love them. I love coming here. They always know my drink before getting to register. Friendly staff, Make me feel right at home. Love all you guys. My wife and I feel horrible going into another Starbucks that is not Briarcliff. We are very loyal customers. We love Chris, Joni, Frankie, Chanel, Jeff, everyone is just so nice. read more

Very clean and super busy which is good in the business sense. The young staff are nice and very pleasant always with a smile. There is this one older lady that stays at the cashier, she needs to either quit or work somewhere in the back because she is not friendly and does not make us welcomed in the place at all. I am a long time costumer and love to start out my morning in a positive way, and she ruins it with her depressed face. Other than that, great place!!!!!!!!!!!!!!!!!!!!!!! read more

It's a popular store, so seating is tight sometimes. But I've never felt unwelcome. Jeff and the rest of the crew work hard to make you feel at home. If you're a regular customer, they'll go out of their way to learn your name and drink, and find out what's going on in your life. If they make a mistake, they're always happy to fix it. Never had a bad experience. read more

This is my favorite Starbucks out of all of them. The staff is friendly and efficient. They know me and they make my drink before I even need to ask for it. Oh, and parking is easy! It's very conveniently located. read more

I don't drink coffee and the stuff they have that's not coffee isn't really that special. Idk man yelp keeps telling me to review this place because I sometimes go to the places around it. read more

Place an mobile order on Tuesday afternoon the male barista with a rude attitude told me it not ready but didn't check and made wait an extra 5 minutes read more

Should be called "Would you like some coffee with that sugar? " Anyway, I found out why the soy latte was so sweet. They use vanilla flavored soy milk with 12 grams of sugar. Or, you can ask for the unflavored coconut milk with a mere 8 grams of sugar. Still yuck. I recently discovered Tazze Cafe in nearby Millwood, where they make a (soy) latte properly and all the edibles are made on the premises. read more

I don't know who the manager is buttttt pat to self you found good ppl (if you were the one to find them) I don't know everyone's name just Ollie because his name and accent stands out (a real doll that one) but all the employees are so adorbs and nice seriously each one (damn I wish I knew their names by heart) are just fast, friendly and always laughing w eachother. I love waiting at the bar for my drink and ease dropping on the jokes going back and forth I love this place and the staff (each one is so thoughtful) read more

I signed up specifically to review this Starbucks. Working in the service industry for much of my adult life, I may be over-sensative to customer service issues, but this one is so egregious it called me to action. I go into this Starbucks maybe once a week, and it's always slow. I only order a simple cup of coffee. My order gets queued as it should, and the girl who took my order returns to the sink to talk to her friend and act like she's cleaning. I'm still at the end of a 4 person line with a genuinely productive barista making complicated drinks for the people in front of me. Not ideal, but I can wait. Now, some lady comes in, and the order-taker springs to action, taking the lady's order and then preparing for her the same regular cup of coffee that I had ordered (and am still waiting on line for). When I ask what's up, I am met with an attitude and a big production, "oh well I guess you just get to go to the front of the line then huh" and she pours me a cup of watered down coffee, sarcastic B.S. and all. That's the last time I visit this poorly staffed establishment. read more

It's a Starbucks. If you need a fix & this one is nearby, then you wont care about reviews. But other than being the usual excellent Starbucks, this particular staff is awesome & very friendly. Its also nice how they joke & get along with each other while they work. read more

My regular Starbucks. I'm here daily and the staff is fantastic; very friendly and helpful.

I love all Starbuck's equally. I'm a huge fan of the latte's and the Iced Caramel Macchiato and the Java Chip Frappaccino are my favorite!

A very nice place to enjoy your coffee on a balmy day like today. Considering that your coffee will warm you up no matter the weather . The service is great and the baristas are personable. It is a pleasure to see new faces and different locations. read more

This Starbucks is great. It's really, really clean, which is a huge deal for me in the general vicinity of NYC. The staff were extremely good...knowledgable and attentive and polite. And the crowd was varied...families, hip people stopping in after going to the health food store, older couples, teenagers studying. read more

I used to come here everyday and got great service. I haven't been here in over a year, and I probably will not be eager to return. The service was extremely poor. There were 5 people working and only one person ahead of me; not one employee welcomed me and said hello, and i had to wait till the person in front of me was done to place my order (all the other employees were just talking to themselves and ignoring everyone). Then they had messed up our order, were making drinks of customers after me and I waited 10 minutes for just my drink to be made. Very disappointing!!!! read more

This Starbucks is probably my favorite out of all the ones me and my friends go to. The service is quick and the staff is very friendly always satisfying the costumer. I go every morning before school. It's a great way to start off my day with the fast service and great staff. I would recommend to anyone! read more

Best Starbucks in the Westchester area. I've been to them all. When its busy it can get ugly depending on the staff but usually pretty good.

The slowest Starbucks in North America! Plan on a 10 minute wait.............................................................................................. read more

Okay, so they might not be the friendliest bunch, but I'm not much for small tallk anyway. I was here this morning doing an audit in BM. The Barista's get the job done and with free wifi, I'm a happy camper. read more