ABSOLUTELY HORRIBLE EXPERIENCE. DO NOT RVER GO TO THIS PET GROOMING ESTABLISHMENT. First we had submitted our pups 2 shih tzu's before 10 AM there was an older lady working on the dog and Tony the owner who took our dogs and told us they'd be done by 2 or 3 PM. We did not receive a notice to come get the dogs until almost 30 minutes before they close at 5 PM, over an hour longer than the original time stated. We did not arrive before 4:43 PM and Tony sent a text saying "I'll be waiting 10 minutes for you to come pick your dogs, if you don't show up you'll need to pick them up tomorrow for $40 each" Tony had notified us completely behind schedule over an hour of the original stated time and was now trying to $80 USD out of us with no kind of policy about an overnight extra fee. Including, his tap payment machine "closes" at 5 PM and he said the only way to retrieve the dogs was to pay $150 cash upfront in the next 10 minutes before he leaves. ABSOLUTELY INSANE. We were forced to leave our pups overnight and pick them up when they opened the next day. We go the next day and Tony the owner is there, we confront him about the "extra" $80 and that we are refusing to pay it and he immediately drops it. We are now asking for our dogs and requesting a physical receipt with payment. Tony is denying to provide a physical receipt even after My Mother had tapped her card to pay. He was INCREDIBLY rude and repeatedly refused to provide a physical written or printed receipt after multiple times of us trying to pay with tap, Tony would not let my mother pay until after he had said what he apparently needed to say, he was withholding our dogs refusing to let us pay until AFTER he got whatever point he was trying to get across. He had us removed from the store while trying to argue and still repeatedly deny to let us pay for the service. We were forced to pay with cash the $150 original balance. He would not let us into the store to pay for the service and receive our puppies which were crying excessively because they could hear our voices. Finally he let my mother into the store into pay for the horrible service by the way. He specifically requested for us to put the money in HIS HAND. He originally refused to accept the payment until it was put into his hand we did not comply and he eventually took the money. We grabbed the written receipt that apparently can only be provided when paying with cash. And grabbed our dogs but not before Tony prevented us from grabbing both dogs and forced us out the store AFTER PAYMENT and receipt in hand. Tony was now withholding one of our puppies after we had payed for the service and physically held the receipt. After more audible conflict Tony the owner of Star Barks gave us the other puppy. This was UNDOUBTEDLY THE WORST BUSINESS EXPERIENCE ME AND MY FAMILY HAVE EVER EXPERIENCED. I WARN ALL WHO SEE THIS DO NOT EVER GO TO THIS DOG GROOMING ESTABLISHMENT THEY WILL TRY TO EXTORT YOU FOR MORE MONEY AND HAVE THE WORST CUSTOMER SERVICE IN HISTORY!!!!!!!!! read more

DANGEROUS !!! DO NOT COME HERE!!! SLOPPY IRRESPONSIBLE WORK!! DO NOT BRING YOUR DOG HERE. My dog came home with cuts on his face, body, and rear end after a routine grooming appointment. Not a single injury was disclosed to us when we picked him up. The only reason we found out about one of the cuts was because we noticed a powder substance on his rear and were later told it was used to stop the bleeding. Once we got home, we discovered additional cuts that had never been mentioned. We regularly have our dog shaved down and have never had a groomer injure him like this. The haircut itself was also extremely poor. His ears were uneven, the grooming was sloppy, and he looked nothing like he normally does after being professionally groomed. What is most upsetting is that instead of taking responsibility, apologizing, and showing concern for my dog's injuries, the owner denied there was a problem. When my family went back to discuss the situation and request a refund, we were met with excuses rather than accountability. Accidents can happen. Injuring a dog multiple times and failing to tell the owner is unacceptable. Based on my experience, I would never trust this business with my pet again. There is a new groomer in the same plaza. "The hair of the dog". I highly recommend you take your pet there instead. Kind, friendly, HONEST, and professional he actually knows what he is doing. My mother in law took her fur-baby and she came out beautiful and not injured. read more

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Won't be coming back. Ever. We've been coming for a few years, but this last time with our newest pup, I dropped him off at 10:30 like I usually do and had to keep calling, he wasn't ready until after 5:20pm (the time before it was around 3:40 and that seemed late for them). It used to only be a few hours to have your puppy ready after drop off, now they seem to keep them sitting there for hours and it just doesn't feel right. On top of that when I did get there, even after calling around 2:30 and being asked again about the cut, it was such a hack job - I asked for a low cut and a teddy bear face. It's clear the owner was doing the grooming himself and at 5:20 was just working on a golden doodle when I got there. I know it's a pet place but the smell oh the smell is horrendous in there I don't know how he sits in it, I got a headache from checking out And My mini bernadoodle doesn't even look like himself, his hair is uneven, he has little nicks that the owner told me to look out for and put acv on "people go to the vet and it's expensive bc they don't want you to know" -- (now I realize that it's bc of recent reviews of injured dogs) and then when it was time to pay he was like $100. I asked if it was bc of a low cut, since a month ago I paid $67. That time I had to go back for a refund bc I was double charged and it took several trips be there at a time when Tony was there to do the refund. So getting charged $100, $104 when I got the receipt for a bad with no explanation in the change of cost or consistency. You want to support local biz it is hard with your pup clearly sad at pickup, with a horrible cut that you have to try to salvage (after being out $104), and tend to. Not the best experience read more

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Zero stars!!! For a long time I was taking my golden retriever Sammy with Shiela at Starbucks grooming in the same plaza, I have several issues there but always decided to take Sammy because she loved Shiela. The last time I took Sammy to Shiela she wasn't there however the owner of the business took her and when I picked her up Sammy was crying like I never seen her cry as soon as she saw me it wasn't over excitement once I got home I noticed a big puddle of blood and Sammy wasn't acting herself. I realized she had been badly injured when I assessed her paws I noticed the bleeding was coming from her nail. I took her to the Vet where I had a bill of $900 dollars to treat her cut and stop the bleeding as well as antibiotics the owner never told me about this happening when I contacted Starbucks the owner was well aware and apologized immediately and offered free service when I took her for her free service he had a nasty attitude and pretended to not know what I was talking about he was very rude and I refused to leave Sammy I told him I would let everyone know about his nasty behavior and he said he didn't care! While I was there he was working on a golden doodle I notice how badly he was treating the dog! Please be aware of this place I know now why my baby hated going there!! I was amazed to know there's a new spot that just opened up in the same plaza The Hair of the dog pet spa his name is Marcelo and from the moment we got there Sammy loved him and walked herself in something she never did before at Starbucks grooming! Please check out the new spot you won't regret it I was very happy with the service Marcelo gave her she looked beautiful!! read more

Starbarks Groomers - Pet Groomers Near Me - Carson, California

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They did a great job taking care of my dogs not to mention helped out with their fleas. All in all I'm a satisfied customer and will be returning read more

We were so sorry to hear that Leslie left the shop. She was the only groomer we trusted with our dog. Unfortunately, the new groomer declined to groom her because she gets anxious during grooming appointments. Now we have to start the difficult search for a new groomer again. read more

Before the previous groomer fell ill, I took my poodle chi there for a bath and full trim. Always did a great job. I hope they find a groomer as good as Leslie. She is sorely missed. read more

Starbarks Groomers - Bubba and after bath and full body clip. - Pet Groomers Near Me - Carson, California

I'm very shocked/ in disbelief still that I went to this location and the lady in the front (not the one with the glasses) told me a lie. so my original groomer relocated around that area Literally across from them) and I was kind and curious because he's always there. I asked her where he was she stood there and told me he was there earlier, but his back was hurting so he went home. I said wow ok. So I asked her the price, she told me, took my dog, and said she'll Let me know when she'll be ready. I sat in my car. I started to think back and remember that my groomer said by 7-11 so I looked to my left and there his place was. I rushed back inside the place and said wow why did you lie to me? she said I thought you were talking about my boss, I said no I specifically gave you his name and said that he was the owner, she said ok wow I'm sorry and gave me my dog back. They started the groom her already but did not charge, the ladies knew who I was talking about because they pointed at his place across the way I let him know and he was stunned himself. UNBELIEVABLE read more

Starbarks Groomers - Pet Groomers Near Me - Carson, California

I absolutely love Starbucks Dog Groomer! They take amazing care of my Yorkies, Yuma and Versace, and I wouldn't trust anyone else with them. From the moment we arrive, I can tell my babies are treated with patience, love, and genuine care. Their grooming is always top-tier--clean cuts, soft coats, and my pups come back smelling amazing and looking so handsome. What I appreciate most is how gentle and attentive they are, especially knowing how sensitive Yorkies can be. Yuma and Versace are always calm and happy after their appointments, which says everything. If you're looking for a groomer who treats your pets like family and takes pride in their work, Starbucks Dog Groomer is the one. Highly recommend! read more

Sorry to hear Leslie retired. My dog only let Leslie to groom her. Leslie was very patient with my anxious, anxiety stricken dog. Now that she is gone my dog won't go to anyone else for grooming. We will miss you Ms. Leslie. read more

There are many good things I would love to say. The groomers are so sweet and gentle to my puppy for his nail trim and buff. My puppy was happy and relaxed. Looking forward to continue taking my dog here for on going care and grooming services. They accept walk-ins and appointments as long as it is before noon. Prices are pretty straight forward. Services start nail trim at $15. read more

Starbarks Groomers - Moofasa after his nail trim. - Pet Groomers Near Me - Carson, California

A friend recommended this place and I was skeptical because my cat is really hard to trim her nails without battle wounds of scratches and bites. None of that happened. It took her just within 10 minutes to trim my cat's nails and my cat never gave her any fuss! I'm bringing her back here again for the next trimming! No scratches or bites--$15 is worth it! read more

Leslie and her crew are very caring and take good care of my two fur babies every time. read more

Starbarks Groomers - Pet Groomers Near Me - Carson, California

I am so grateful I found this place. After so much time putting off taking my Gina a bath with the hose since it's been cold. I decided to look for a grooming place to get it done and she could be comfortable. As soon as I called this business, Ms. Leslie answered and I told her what I needed for Gina. I was dreading that she would tell me an appointment was needed but instead she said, bring her over. I wasted no time and took her over. The best decision of my life. Although there were more pets that needed to get groomed, they took her in and returned her in no time. I picked her up looking and smelling her best. The staff was very nice and friendly. Definitely will be taking her in for every single bath. read more

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we found our new groomer! after calling around for prices from other places, starbarks was the most reasonable priced. my dog is shy and anxious so i'm always a little worried about trying out a new groomer, but i am so impressed by starbarks! they were friendly, kind and the dogs in the shop seemed calm when i dropped her off. when i picked her up she was calm, her haircut was exactly what i had asked and they put a cute little christmas bandanna on her. i would definitely recommend this groomers! very reasonably priced and no appointment just drop off before 12 read more

Leslie did a great job with our labradoodle and Pomeranian. She is professional and has well knowledge on what she is doing. Tony is fast on answering any questions you may have through messages. He is also very nice, professional and has the best prices for grooming services Vs other groomer that over charge you. I really recommend you guys to try them you won't be disappointed. read more

Walk ins accepted until noon snd Toby returned a new man ! We found our new groomer. Convenient location also.

I had brought in my rescue dog for his first grooming. I was nervous and so was my dog. I spoke with the groomer and wrote down specifically what I wanted, which was just a simple trim around his face and feet so I could keep his body hair at the relatively short length it was. She did not do what I had asked and his haircut was very uneven. I understand my dog was probably wiggly as he is with most things, but I also anticipated a groomer would have the tools to work with wiggly dogs, and she just didn't. I will not be returning here even though it's just blocks from my home. read more

A thorough professional job, reasonable prices and my dogs were happy.. Plus the owner obviously cares about animals.

I always take my dogs here. Leslie is amazing and always takes good care of my pups!! Today was my new puppies first groomers trip and she came out amazing! Thank you! read more

Starbarks Groomers - Pet Groomers Near Me - Carson, California

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Oh my God what can I say? This place is very reasonable very well maintained my dogs. Have no problem going there. Everybody should go there other other places in Torrance were way over priced but not Starbarks awesome I love it. I'll be back to see them. I am moving away thank you. read more

We have been going to Leslie for about 20 years, she's a wonderful groomer. She has groomed countless of very messy rescue/foster dogs for us, some which had never been groomed. She has always done a great job even if the dogs weren't very cooperative! We also take our own personal dogs to her. Thank you Leslie for all you do. p.s. Updated to include photos of our 3 dogs after their grooming. read more

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I have not used this groomer. Today, Memorial Day, I was visiting an adjacent business that has a shared wall. Starbarks is closed for the holiday, the sign on the door says. Before even exiting my car, I could hear the barking and crying of an obviously stressed out dog. As I entered the adjacent shop, I could hear loud thumping music coming through the shared wall. The store owner said it was even louder in his back room. This is wrong! Did Starbucks leave that awful loud music on to cover the sound of this poor stressed dog?!? This is shameful! Something to think about for those considering using this groomer. What excuse could you have Starbarks?? None, methinks. read more

Good and affordable !! My dog always looks great i just bring my dog and she sends a text when she's ready great local business to support read more

Starbarks Groomers - My dog Lily after a wash and cut - Pet Groomers Near Me - Carson, California

Leslie has been grooming my dogs for the last 20 years the best groomer in Carson. Inexpensive and baths and cuts my dogs hair. Dog Hercules is always happy after going to visit Starbarks.... read more

Been going here for 2 years now I honestly can't express how much I love these people and they really care for the animal here. I've never had my dog nicked or cut after a grooming here. When I came home from work, my whole house smell like fresh puppy. When we went to the store and we got back in the car, everything smells so good. I don't know what they use but it's worth it. read more

4.5 Stars when Leslie is the groomer. 2 stars for the bathing/grooming service they did while Leslie was on leave. I'm sure they lost customers because of it. They increased the costs, added late fees & I left with a lecture how I need to brush her more often, all the while NOT telling me her ear was drastically cut, burn from the clippers & Im sure her nails weren't trimmed. I get it dogs can be wiggly with scissors in hand, but her ear was sliced almost in half..., and again they said nothing. I've taken her in from the streets & Leslie worked here talent/skills like magic. Leslie is the one that deserves the price increase, not the groomer that seems like they were trained by a YouTube Tutorial. So next time Leslie ever takes leave, is gone for the day or retires...., then we will take leave, wait for the next day or retire from Starbucks.--Leslie IS Starbark's,--without her u are just ALL BARK!! read more

Not very happpy. I took my doodle in for a haircut by this groomer. i have taken my doodle several times for an about a year and the last few times her grooming haven't been great. Today I take my doodle and she looks the same as when I took her in. The only thing is she is showered and her nails are clipped with a light clip. And then the fee was increased by 15.00 for what. And I get chewed out for not brushing her enough as others I have a reviewed in their comments. What am I taking her to you for but to be groomed because her hair has been unmanagable. End of rant...never taking her there again. It's a very dirty place anyways. I'm on the hunt for a new groomer!! read more

I highly recommend this groomers for cats. I was super hesitant at first to take her since she had a traumatizing experience elsewhere but I decided to give this place a go. I had them apply flea treatment and a standard wash. She came home smelling and feeling so good. She walked around with this new confidence, super cute to watch. Glad we finally found a place for her to go. read more

So I've been taking my Maltese here since February 2021...every 2 weeks. It was $35 with a cut and $25 no cut. GREAT DEAL for the frequency. The grooming was always good (sometimes a lil uneven but not too bad). Leslie was always the point person (always thought she was the owner). About two months ago I walk in and there was no Leslie...she was injured and wouldn't return for a while. She gets groomed and I find out the prices have gone up...no problem everything is up BUT this is where it gets wack...my 7lb dog has gone from a small dog to a medium dog...$50!!! Got my dog back with no collar and ID tag (which the gentlemen said he would pay for). It's just not the same since Leslie hasn't been around. Before they didn't press you to pick up now you have 30 minutes. What was once a great neighborhood groomer is not anymore. It was good while it lasted but if I'm going to pay $50 I'm taking her somewhere to get that amount's worth is grooming. I figured the 4/5 stars I would've given last year w/the 1/2 stars I would give now rounds out to 3 stars. read more

I am very upset, I took my 4 month old maltipoo puppy here for his first groomers trip. I dropped him off at 9 am and they said he wouldn't be ready until around 3 pm, I then came back at 3 pm and they said they hadn't gotten to him yet because they had too many dogs. They asked me to wait 30 to 40 more minutes, not even 20 minutes passed by and I got a text saying he was ready to go home. As I got home I noticed he was limping and realized his leg had a cut and he seemed to be pulled from it. I then also noticed his left eyelashes were cut completely from half of his eye. I really don't recommend this place at all. read more