I went to get my cars smog - good service, you guys should give this place a chance - they explained very well why my car didn't pass the first time and how/what I can do to fix it if it didn't pass again which I thought was very helpful and I like how I was given the opportunity to be able to go back within 30 days to get another try if it were to fail. Good customer service and support They do value both you and your vehicle. First time there and I will be back for my next smog check! read more

I had a great experience at Star Smog Express. They were able to get me in and out in less than 20 minutes without an appointment. The guy working there offered me a $20 discount (coupon) without me asking for it. I will be returning for my next smog test. Note: Paying with cash saves you a buck. every bit helps in this economy. read more

Came here and they were open. Great greeting and service. I had a nice place to sit and listen to some music. They did have a fridge with diet sodas and because I don't drink diet sodas I didn't get one, but I thought it was a nice gesture. Raj was the one who took care of my car and he did a great job. I gave him my key. He moved my car into place and then moved it back back so that I could exit, the yard easily. He went above and beyond and told me that there was a recall for something on my car and I appreciated that. I know he did not have to say anything and him taking the care to do so very nice. I'd bring my car back here in a heartbeat. I really appreciate it the service. read more

Star Smog Express - Car smog day!!! - Smog Check Stations Near Me - Richmond, California

Felix was very accommodating and patient he also has great customer service skills I recommend to get your smog done here read more

Star Smog Express - Star smog check - Smog Check Stations Near Me - Richmond, California

I brought our aging (2014) Toyota Prius Plug-In to StarSmog Express this morning. This was my first visit here. I came because it is close to where I live, plus I was impressed by the large number of positive reviews. I was not disappointed. Henry greeted me, helped me get the necessary paperwork filled out, and smog checked the car in about 10 minutes. Fast and accurate, his service exceeded my expectations, I highly recommend this business, and will be back next time. I have to say it is really great to have highly intelligent people to work with, and I will happily refer friends and family. read more

Henry is the dude! I called around to a couple different places looking for pricing and availability and was given a bit of the run around because of the holiday. But when I called Star smog express, Henry picked up the phone right away was friendly and personable. I was happy he was able to get my car in right away because I had forgotten I needed it and my registration was due. I felt their pricing is reasonable and I really like that they offer a free rescan if your car doesn't pass the first time which I was nervous about since my car an older Toyota. Thankfully it passed but I definitely recommend these guys. Will be returning for future services. read more

One of the most pleasant quick and easy smog certifications ever! The coupon deal was straightforward and came in clutch. 10/10 I highly recommend you bring your cars and trucks here for your smog needs read more

This is a handy shop with a very nice man running things! And a good price. He answered the phone promptly and was informative and helpful!

Great service and friendly. It just took less than 15 minutes to smog my car. I would recommend to family and friends.

I struggled to find a place that would smog this monster. The technician at Star Smog Express next to U-Haul was very nice and had no problem doing it. Thumbs up! read more

Star Smog Express - Smog Check Stations Near Me - Richmond, California

Good place to go get your smog check! Good prices and faster than other places. Considering that couple blocks down there's a guy that charges you 150!!! Chao was fast and really nice. I'll definitely come back again. De Los mejores lugares! Servicio rápido y muy amables. Hay lugares que cobran mucho más y dan un servicio muy malo. Si no quieren pagar mucho deberían de venir aquí. read more

Price was reasonable. Quick service. Easy to find. Phew. Another successful smog test for my older car.

I sent out a Yelp quote request and Remi (owner) responded with the most detail in comparison to other businesses. He let me know what the cost would be and where to find if I needed star certification on the paper from the DMV. This place was a little pricier, but I felt that Remi was straightforward with the pricing and what it included and where to find out what I needed. Other places did not include any detail on what was included in the price (so who knows how that price might have increased once they saw the DMV form). They also let me know that they would send the certification straight to the DMV and provide me with a Paper copy. They do not take appointments, when I got there Ken helped me and let me know he was finishing up one truck and then would be with me. Once it was my turn it took less than 15 mins. His way of processing customers was efficient and friendly. Great customer service all around! I know where I will be going for my next smog! read more

Quick , convenient & friendly place . I had an appt at a spot down the street but went to get gas and seen this place so stopped in , was out within 15 mins read more

Ran into this on yelp Tran was very helpful will comeback to smog my other cars. 5 star 2nd time here great service read more

Star Smog Express - Smog Check Stations Near Me - Richmond, California

Very efficient! I was in and out in about 15 mins. for a smog check. Highly recommended and will be coming here from now on!

There is a reason this place is 5 stars. As I first pulled up, I was greeted super friendly by Ken. He advised me about the prices and got the local price which was awesome. He pulled up my car right away and the whole thing was done within 10-15 minutes. He was super nice about the whole process made! Coming back with all my cars when I need smog check ! Thanks Came back in again and Ken took care of us. Thanks again Ken ! read more

Excellent service with no wait time. Knowledgeable management and team. Great for DMV smog checks + clearance! read more

Star Smog Express - View from the waiting area! - Smog Check Stations Near Me - Richmond, California

I purchased a vehicle in Texas, and inquired about getting it done at their shop, they answered with dry, unemotional responses. I asked them if they had any suggestions, again, dry unemotional answers. I can only imagine how they reply to customer service problems. read more

I originally went to Smog express on San Pablo Ave. I always take my vehicles to Smog express, the staff are friendly and fast. However, the DMV system was down for older cars. The staff suggested to check with there other location on 23rd. I called Star Smog Express on 23rd, to find out if the system was available before I drove there. Ken was very rude. I asked him if the system was available for older cars he said no. I asked him has the system been down for a few days. He replied he don't know, he just work there. I asked him is there anyone I can talk to that knows he said no. He said there are many Smog shops you go to around here. I was still at Smog Express as I was speaking to him. I started telling the staff how rude he was to me. I asked for the owner name and how can I reach the owner. All of a sudden, Ken called me back and said he check the system and it is running. Instead of taking my business else where, I decided to give him a try. I was nice to him, I told how rude he was over the phone. He apologized and started to work on the vehicle. I DONOT recommend this location. It took more than 15 minutes. The emissions test passed completely. He fail the visual inspection. He said the owner raised the prices. There was no sign listed with the new prices. I paid 107.00 including the $20 off. I had a bad experience. I could have went to many other places but I chose to stay with the same company. I wasted my time. Very dissatisfied customer. read more

Came here out of the blue, Ken was friendly and attended me quick. Fast service!!! I recommend this Smog place. They do both smogs, and Star smog. read more

I called for details, and received straight forward information, so I decided to go take care of my smog check. It is a first-come, first-serve set up. It was quick and just so easy. Great! read more

I took my car to Star Smog Express 09/13/2022, and was greeted by Luis who was very pleasant and professional. In a climate where it is hard to find great customer service, I was very pleased with the service that Luis provided. He got my car smogged in 15 minutes, honored my coupon and I was on my way for the rest of my day. Thank you so much Luis for great customer service, I will return and send customers your way! read more

Real quick service, in and out in 10 minutes. The coupon did attract me to the service and he asked about it when I arrived. I showed it and he walked me through it. He wore a mask, as did I, and thought I am vaccinated, I still appreciate someone wearing it for the safety of others. I will definitely go back! read more

In and out within 15 minutes. What more to say? Reasonable price and quick service, what more do you want from a smog shop?

Ken was quick to get my car smogged. It only took about 10mins and he honored the Yelp check in offer of $39.95 for a smog can't beat that. I think ill be back next time I need a smog....... read more

Star Smog Express - In and out just like the burger joint ..... - Smog Check Stations Near Me - Richmond, California

Ken was fast, friendly, and efficient! Found this shop on Yelp and got $20 off!! Glad to support a local business! Thanks Ken!

Ken is the man coming through with A+ 5 star service I would recommend this place to anybody. Good customer service. Speedy smog test. And a good price too !! Definitely coming back when I need another smog check If your coming here ask for Ken he is man to go to. read more

Star Smog Express - Star smog best smog service in the bay !! - Smog Check Stations Near Me - Richmond, California

Not an honest business. On July 18th, my brother called in to ask the price for a 2009 Toyota matrix. They told my brother, "it will be 60 dollars is that a good price for you." My brother replied "ok, i will send over my mother to get a smog check." On July 21, 2022 only three days later when my mother schedule was opened up so she took her car in. After her service she decided to call me and told me they charged her 80 dollars for a smog check. She told me to call back to this location. I don't know who picked up my phone call but i gave them the same information, which was a 2009 Toyota matrix and he said it will be 89 dollars. The pricing is inconsistent and the price jump from 60 to 80 and then to 89 dollars within 3 days is very suspicious. For those out there who's reading this, if you ever decided to come here just make sure they have a set price. They can up-charge you depending on their mood i guess. Not professional. Not honest. read more

Tran was very friendly and greeted me at the door. He said that they honored the Yelp coupon upon checking in. He advised me of the price and broke down in detail depending on circumstances if my car did not pass. Very fast and reliable. I definitely recommend anyone nearby who want a fast and affordable smog check for their vehicle! read more

I went to two different smog places before this one. The first one was close and of course the second one does not smog new vehicles. So I decided to go to Yelp and I found this smog place. Before I went there I wanted to call first and double check to see if they are open. And of course they were open. So I drove there, which only took like 8 mins. As soon as I arrived, the person already knew that I was the one who called. By the way his name is CJ. he did such an amazing job. He was very friendly and pretty much explained to me what the process was. And the smog check did not take that long. I totally recommend this place. Definitely coming back here. read more

Quick easy service by Tran. In and out and honored my price. Helpful and conveniently located in Richmond, no wait time and clean shop.

Tran helped with my smog test easy in and out! Easy 10 mins! Remember to use the yelp coupon! Awesome guy and extremely friendly! Definitely will be coming back! read more

Needed a quick smog test so I checked on Yelp and found this place. I called and Tran told me to come now because it was no line. I got in and out within 15 minutes and it was only $39.75 + certificate fee. I was pleased with my experience. read more

Came in for a smog test had for my car registration I was serviced with great customer service. I recommend checking them out don't forget to ask about their yelp special (: read more

Called Star Smog Express to get a price quote on my smog check so I can do a DMV registration renewal. Asked them on the phone if they still honor the coupon from their website. They said yes and gave me a quote so I said I'm going to get the smog in a few hours. Arrived at the shop and told them I called and discussed the coupon from their website. The guy wrote up the work order and started to perform the smog test. I checked my order paper and it didn't have the price quoted on the phone or in person. He started to give me lame excuses like "your vehicle is large so we can't apply the coupon". I looked again on their website, it says coupon covers all vehicles. Does my SUV not fit in the category of "all vehicles"?? Lastly, he continues to give me the lame excuses like "I've already wrote up the work order so it can't be changed even if I wanted". Hmmm so once written on paper, its permanent and nothing can be changed even if they are in the wrong? This business is dishonest. They may smile, but be careful. I definitely would not recommend this place. However, if you are in the area, there's a good donut shop and taco restaurant nearby. read more

I was able to use a coupon smog $39.99 but over $20 was added to that coupon so it wasn't really reasonable for me. The guy upfront was very nice but the price is not so much read more

Rico was very nice. The service was fast and friendly. I did my research and this by far was the best pricing and super fast smog. In and out in less than 10 minutes!!! Thank you again Rico!!! read more

10 stars for this cozy, extremely affordable spot! And they have killer yelp deals ! Make sure you tip this guy CJ! He helped us out was extra nice, professional, hospitable, gave us chairs to sit in and lounge back in the sun! Funny jokes too ! Haha Love this place read more

Best Smog Service I have ever received. CJ does an amazing job of doing the inspection, providing advice, and the lowest possible rates you can ever expect. BRAVO !!! read more

Star Smog Express - Smog Check Stations Near Me - Richmond, California