I was in town on vacation and needed a place to do my laundry after a week of traveling. They were…read morevery reasonable and quick! I recommend them!

I love Wet Cleaner--have been going since it's opened in 2010. They've handled all my items with…read morecare, including luxury pieces that require specialty cleaning. Both the owners, Dave & Cindy, are kind and professional, as well as employees such as Nav. Highly recommend Wet Cleaner.. They've been pioneers in wet cleaning.... now trying to find a similar non-toxic, cancer-free drycleaning service in London UK for when I relocate there in a few...

Pretty bad, actually. Brought in a $600 duvet cover for zipper replacement. They cut the duvet…read morefabric when removing the zipper and did not repair it. They did not have the right length zipper so sewed shut about 6 inches of the opening. The original zipper was hidden from view by a flap but the new zipper is not, it is right on the surface. She did not completely sew in the zipper, leaving a hole at the end that I had to hand sew into place. We brought in a folded, freshly washed duvet but I picked up a jumble of fabric stuffed into a corner of the shop. Nice people and low price if you don't mind them screwing up the job.

Walked in with a seam in my sweater coming unstitched. The sweet woman fixed it on the spot in 5…read moreminutes and refused to charge me. Good people.

Was in Victoria on vacation and ran out of clothes. This place was close to the hotel. The staff…read morewas super friendly and helpful. The atmosphere was really relaxed, the facility was clean. Would highly recommend them!

I dropped off a Comforter and a Pillow Top for cleaning on a Saturday morning. I asked the lady…read moreworking to also have a small rip fixed on the comforter. They told me if I wanted same day service it was $5 extra. I had no problem with that. They took my number and said I would be contacted when ready. I came back to get my Comforter and Pillow Top on Monday after receiving no courtesy call all weekend to pick up package. The charge was close to $50.00 which I find a little steep for washing and drying two over sized items, but I was still charged the $5 on top of it despite not having a courtesy call to pick up my items, and the rip was still there as well. At least I wasn't charged for that. When I took the Comforter out of the bag and noticed the rip was still clearly there, I phoned in. The women I talked to said I was talking to the wrong person and needed to talk to the Owner. Her care factor towards Me, the CUSTOMER, was pretty much non existent. I'll fix my own rip. And I won't be going back to Westbrook Home style Laundromat. I do not find there Customer Service to be satisfactory. Mike Langford BC

Really clean, spacious, clean bathrooms. Well kept, helpful, pleasant, service. Easy to get change.read more

I have been a customer at this Laundromat for almost 2 years. I usually go once or sometimes twice…read morea week. I am always polite and respectful. The female staff is very professional. But I do have valid complaint regarding the manager who also owns the business. Today I did my laundry in an older machine. It's at the back row and 4.00. Because it was very busy , it was the only machine available, so I put it xtra clothes in the machine. This is the only time I have done this. I'm not the only customer who has done this and I most likely won't be the last. After loading the machine I went to sit outside , and then when I returned , the lid of the washer was up. The manager was at the sink and instead of saying to me, "Excuse me miss but you put too many clothes in the machine. Please don't overload next time". But he proceeded to communicate to me in a very condescending way, that was rude, and belittling, and rolling his eyes at me like I am completely stupid. Then he proceeded to tell me that the engine of the machine was giving off an unpleasant odour can't I smell it, and it's ruining the machine. And because of me the cost of doing laundry goes up for everyone. ( lol... all because of me heh lol) There was no odour. That machine is used over and over again, so for me overloading , is not going to be my fault. So then I asked him if it's ok if I put the lid down of the washer, so the wash could finish, there were 4 minutes left. He replied " Oh... what are you trying to ask me now?", in a snitty rude arrogant voice. Then he says " Oh and that's not washing." and rolls his eyes , shakes his head and rudely walks away. He also said that my clothes would be soaking wet when I take them out. My clothes were washed My clothes were not soaking wet. This was a very humiliating way to be treated. Not that he would really care, but won't be returning Sincerely Jennie ,

Great service and very friendly staff! Finished tailoring my jacket so quickly. And now it looks…read moregreat!

Great service. Fair prices. Friendly and professional. I am very pleased with the work they did. I…read morerecommend them fully.

Altered sleeves too short; altered pant legs different length; another pair shortened but still too…read morelong.

very good quality workmanship, produced in a timely manner,…read moreand from very friendly, approachable staff.

TK Tailoring did an amazing job of altering my daughter's wedding dress. The bodice was taken in…read moreseamlessly and she shortened 4 delicate layers of the skirt section. The train is very long and wide, so she was very creative on adding 3 loops and buttons to make a custom bustle for dancing after the ceremony. She ensured that the 3 additions are reinfored underneath the skirt and shouldn't tear. She also did an excellent job of modifying the bodice of my mother of the bride dress. My daughter and I would highly recommend her!

unfortunately, I am very upset how they treated me and the work that was done to my suit. I…read moreactually need to take it somewhere else to get fixed as they didn't take the measurements correctly and now the pants are approximately 2 inches too short. Communication seems to be lacking. sadly, I will not be returning to this business.

I switched from the appalling Starlite Cleaners and am delighted with Sidney Cleaners. Unlike…read moreStarlite they are friendly, helpful, attentive and reasonably priced.

I have used Sidney Professional dry cleaners for both my personal dry cleaning and for my clients…read moreneeds for at least 20 years if not more. I have never received anything but the very best and friendliest service. Quite apart from the lovely greeting I get every time I visit, this drycleaner has a magic touch and manages to clean even stains that I think are there for ever. I do live and work quite nearby, but I would make the trip to Sidney to have them care for my fabrics. I have friends who travel from Oak Bay to visit Lori and Stu at Sidney Professional Dry Cleaners and I know that you will not be disappointed if you pay them a visit.