Bizarre! I have been a customer for many years. Last month I got a quote of $40 for our weekly…read moresheets wash and fold and that is what I was charged last week. Went back again this week and was charged $80! When I questioned this I was shouted at and told they didn't want complaining customers like me! New owners? Avoid at all costs! Richard Talbot. President SOS. Sidney.

After a terrible customer service experience with another dry cleaner in town, I took my business…read moreto Star-Lite on Bevan Ave in Sidney. This is another 'professional' dry cleaning company not to do business with. After inspecting my dress shirts after they were cleaned, I noticed ripping and other damage around the shoulder on one of the shirts. I brought the shirt back to the Owner looking for resolution. The owner told me that the damage was from my cat (I don't have a cat) and that there was no way possible that 'he' did the damage. I empathized with him knowing that as the Owner of his business, he could take situations like this personally. I explained that I wasn't saying it was 'him' but was simply stating that I did not cause the damage and that it was clear his business was responsible. We went back and forth and after a little while, it was clear that the Owner was not going to own the mistake or try and keep me as a customer. I explained that I was going to take my business elsewhere and he told me to have a good weekend. Absolutely pathetic. Next week I'll try my luck at yet another dry cleaner in town.

They have a phone number published on their website that doesn't work. They lost my business…read morebecause of this

Been a very trustworthy business to our family for many years. Honest and hard working with…read morereasonable prices. Although they are out of our way and many other places are more convenient to use, after trying other places we will continue to use beehive as they have earned our loyalty.

BE WARNED! New to town, I left a duvet there for cleaning…read more The next day, as I unpacked more, I took in a comforter too. I was promised them both in a week. After a week, I went to pick them up at 8:45, because they state on their sign that they open at 8:30 am. Locked up tight, nobody answering my knocks on the door. The next day I tried again, this time 8:50. Same thing. Nobody there. I went back in the afternoon, and collected my duvet, which still had the creases in it and the two (non-permanent) stains. I will bet anything it was just covered in plastic, without being processed otherwise. Then they had a scramble to find the comforter, and finally came running with it from the back room, hastily putting it in a bag. It had not gone in with any stains, but I am willing to bet it had not been cleaned either. WILL NEVER GO BACK.

Clothes were clean, but it cost me $86 to dryclean one sweater and a wool coat and fix two small…read moreholes in the pockets. Also, I got charged more because my coat had dog hair on it. I've drycleaned 10 shirts 4 sweaters 3 pairs of pants and a coat in Kits for the same price. I didn't get a call to say it was going to be much more expensive than expected, either. Fayes is a rip off.

From the owner: Give us a call today!read more

Clean facilities newer machines reasonable price friendly service there are lots of shops in the…read morearea for groceries while you do laundry.

I've been living on the drive for a few years and always get my laundry done here. owners are very…read morenice and they just upgraded all their machines! very clean inside and well cared for. 10/10 would recommend for anyone on or near the drive

How does a business like this get a prior customers review Deleted??…read more Sometime in late 2017, possibly early 2018 I frequented DM at least 3-4 times a month. On 1 occasion I had another customer cuss me out for the reason my white boxer followed me into the building.. I ignored his blatant rude arrogance. A few weeks later? This same older South American male, 50-55 once again decided to curse me out simply bc my boxer again slightly stepped foot into the side door of facilty. This same man? Also had his young son with him, raising his arms cursing me. This time I invited him outside to say this to my face, enough of his obnoxious mouth. He called the police instead, and I stuck around to explain not just this incident, but also the previous verbal tirade this hot head spews.. The owners? Decided to 86 me, and I've not returned since nor will I Ever if this is how they conduct business all they are afraid of so.me random middle aged Hispanic man who has anger issues.. Oh,plenty of patrons sit in that front lobby with small dogs in thier laps but not 1 of them stuck up for this Disabled veteran.. You've earned a life long Boycott DM... Count on me telling everyone I know about your Business.. Couldn't think of more deserving business that has had several Equipment fires due to shoddy maint, being overlooked... Driers that suddenly ignite due to dangerous amounts of dry clothing lint. Owners weren't even on premises to witness both occurrences of this bully who also parked his vehicle on the side of the facility which is clearly marked "No Parking".. I guess the rules only apply to ppl you afraid will take you to court over Discrimination...

I called and spoke with Rhonda regarding a wash and fold service. She was polite, courteous and…read morefriendly. A few days later I showed up unannounced with the laundry and some exacting instructions. Again she was very pleasant to speak with. She stated the delivery date and gave me my receipt. The day before the scheduled pickup she called and asked if I would like anything on hangers. I asked her to just stack everything up and she did. When I arrived to pick up the laundry she indicated that the whites and colored clothes were in separate bags in order to comply with my request to give back to me very very damp shirts, pants etc, anything colored. My clothes have zero smell to them. Everything was very clean, even the things I had worn camping that were quite soiled and smelled, had bug spray etc. Everything was perfectly neatly folded, even my underwear and socks were folded in individual little bags. She delivered according to my ask and to my 100% satisfaction, and with courtesy and kindness. This is definitely one the best if not THE best wash and fold experience I've had across the USA over the past 3 years. The facility was clean and organized and leaves a good impression despite an older building and facade. I would use the service again without hesitation. Many thanks to Rhonda.f

I have a very expensive Anthropology supper fuzzy blanket... --granddaughters were playing around &…read more spilled a green protein dink..... Matson did a perfect job, & got it back to me very quickly!! Would trust them with anything!! gaila

These guys are fast and super reasonably priced. If they give you a time line, it's always met. I'm…read morenow buying cloths that are 'dry clean only' again because I know I can afford it.

Have been doing a weekly service for our family - excellent service at a very reasonable price.read more

They replied to my initial request quickly and I'm looking at them handling my Laundry service…read more They replied to my initial request quickly and I'm looking at them handling my Laundry service He messaged me about 12 hours after picking up my clothes with an ETA showed up and this man is the Laundry terminator he will be back. My practice is growing so I need to spend less time doing laundry and busy work so I'm gonna farm out these items to save myself some time and I love not doing laundry. Excellent value for the time and quick poof clean clothes value.

I washed some blankets and comforters. Machines were clean and efficient. Staff was very courteous…read moreand helpful!!!

I have been a customer at this Laundromat for almost 2 years. I usually go once or sometimes twice…read morea week. I am always polite and respectful. The female staff is very professional. But I do have valid complaint regarding the manager who also owns the business. Today I did my laundry in an older machine. It's at the back row and 4.00. Because it was very busy , it was the only machine available, so I put it xtra clothes in the machine. This is the only time I have done this. I'm not the only customer who has done this and I most likely won't be the last. After loading the machine I went to sit outside , and then when I returned , the lid of the washer was up. The manager was at the sink and instead of saying to me, "Excuse me miss but you put too many clothes in the machine. Please don't overload next time". But he proceeded to communicate to me in a very condescending way, that was rude, and belittling, and rolling his eyes at me like I am completely stupid. Then he proceeded to tell me that the engine of the machine was giving off an unpleasant odour can't I smell it, and it's ruining the machine. And because of me the cost of doing laundry goes up for everyone. ( lol... all because of me heh lol) There was no odour. That machine is used over and over again, so for me overloading , is not going to be my fault. So then I asked him if it's ok if I put the lid down of the washer, so the wash could finish, there were 4 minutes left. He replied " Oh... what are you trying to ask me now?", in a snitty rude arrogant voice. Then he says " Oh and that's not washing." and rolls his eyes , shakes his head and rudely walks away. He also said that my clothes would be soaking wet when I take them out. My clothes were washed My clothes were not soaking wet. This was a very humiliating way to be treated. Not that he would really care, but won't be returning Sincerely Jennie ,