I washed some blankets and comforters. Machines were clean and efficient. Staff was very courteous…read moreand helpful!!!

I have been a customer at this Laundromat for almost 2 years. I usually go once or sometimes twice…read morea week. I am always polite and respectful. The female staff is very professional. But I do have valid complaint regarding the manager who also owns the business. Today I did my laundry in an older machine. It's at the back row and 4.00. Because it was very busy , it was the only machine available, so I put it xtra clothes in the machine. This is the only time I have done this. I'm not the only customer who has done this and I most likely won't be the last. After loading the machine I went to sit outside , and then when I returned , the lid of the washer was up. The manager was at the sink and instead of saying to me, "Excuse me miss but you put too many clothes in the machine. Please don't overload next time". But he proceeded to communicate to me in a very condescending way, that was rude, and belittling, and rolling his eyes at me like I am completely stupid. Then he proceeded to tell me that the engine of the machine was giving off an unpleasant odour can't I smell it, and it's ruining the machine. And because of me the cost of doing laundry goes up for everyone. ( lol... all because of me heh lol) There was no odour. That machine is used over and over again, so for me overloading , is not going to be my fault. So then I asked him if it's ok if I put the lid down of the washer, so the wash could finish, there were 4 minutes left. He replied " Oh... what are you trying to ask me now?", in a snitty rude arrogant voice. Then he says " Oh and that's not washing." and rolls his eyes , shakes his head and rudely walks away. He also said that my clothes would be soaking wet when I take them out. My clothes were washed My clothes were not soaking wet. This was a very humiliating way to be treated. Not that he would really care, but won't be returning Sincerely Jennie ,

Laundrymat is open 7 days a week now.Monday to Friday 9AM to 6PM Saturday and Sunday 9AM to 4 PM…read moreWaiting for Google allow us to make changes on the website Thank You!

I have never been to a Laundry mat before and had to as our washing machine is broken. The staff…read morewere all super helpful, directed me on what to do, showed me around, and answered all my questions. The Staff were so friendly and kind. It was a great experience.

Wonderful business to have in our tiny town! A local laundromat that offers self-serve and…read moredrop-off options, and thrift store with so many goodies to browse while you want for your laundry to be done. And as a bonus, they now offer self-serve ice cream in the summer months!! But the best part of the shop is the owner! Maureen (Moe) always has a smile to offer, kind words or advice, or for those of us who have gotten to know here well... the best hug ever!

Our washer died. We live in Ladysmith, and I really appreciated the reliable service and their…read moreability to deliver my laundry back to us, reducing an extra trip for us. Plus, their shop is fun to poke around in.

Clean facilities newer machines reasonable price friendly service there are lots of shops in the…read morearea for groceries while you do laundry.

I've been living on the drive for a few years and always get my laundry done here. owners are very…read morenice and they just upgraded all their machines! very clean inside and well cared for. 10/10 would recommend for anyone on or near the drive

BE WARNED! New to town, I left a duvet there for cleaning…read more The next day, as I unpacked more, I took in a comforter too. I was promised them both in a week. After a week, I went to pick them up at 8:45, because they state on their sign that they open at 8:30 am. Locked up tight, nobody answering my knocks on the door. The next day I tried again, this time 8:50. Same thing. Nobody there. I went back in the afternoon, and collected my duvet, which still had the creases in it and the two (non-permanent) stains. I will bet anything it was just covered in plastic, without being processed otherwise. Then they had a scramble to find the comforter, and finally came running with it from the back room, hastily putting it in a bag. It had not gone in with any stains, but I am willing to bet it had not been cleaned either. WILL NEVER GO BACK.

Our dryer started to malfunction, so we had to find an alternative "in town." Brio was the…read moresolution to all our problems. It's clean, safe and makes laundry a quick and pleasant experience. I would recommend Brio to anyone with laundry needs.

I freaking love brio, moving into an apartment with no wash and dryer really blowed, going to a…read morelaundry mat always sucks but It's always very easy going at brio. It's super clean, the workers are very friendly and helpful, and the machines are actually GREAT quality. I've never had an issue on that end. It's a little pricey, but I think compared to other mats, and the quality of the mat itself (washers, dryers, service, etc) it is so much better, for damn near the same price. I would go to bri every timee if I could. Their hours are just a little early since I get off work late. Thanku guys !!

We don't have many choices here in town, and due to this, it's worth driving to Burlington or MV to…read moreavoid this laundromat. No experience with dry cleaners, however I have tried to get ahold of them. I left numerous voicemails to no avail which is why I have no hesitations leaving a poor review. I've heard the family who owns the two businesses has recently passed it down, or a new family has recently taken over or something, but that is no excuse to treat customers extremely poorly. The machines here are gross, your items will likely be lost or damaged here, and you will definitely waste your money here.

This laundromat and dry cleaners is very clean, filled with tons of washing machines and dryers,…read morehas lots of carts and folding tables, plus a change machine and detergent, bleach, softeners, etc dispensers. The woman in the dry cleaning area was very helpful. The machines were fast and efficient. The prices seemed very fair, especially for a clean facility with staff present. My dog was impressed by the kindness of the clientele and how quiet it was. It was her first laundromat and she was relaxed--that should tell you how quiet and nice it is.